Technical support role work with a global team to deliver exceptional customer support and help shape the future of our company. - collaborate with companies across latin america, providing expert technical assistance and building strong relationships. requirements: - english (b2) proficiency level 80%, with empathy, responsibility, and a proactive approach. - a good listener who enjoys helping others resolve issues efficiently. - minimum 2 years of experience in customer service, it, web tech support, and related fields. benefits include: - location: bogotá, colombia (north point) - salary: competitive - hiring bonus - guaranteed bonus for the first three months - relocation bonus - prepaid insurance - flexible schedule: monday to friday from 8:00 - 17:00, weekends off - 40 hours a week, growth opportunities, paid training, and more! join a dynamic team that values culture exchange and professional development....
Customer support specialist the customer support specialist is responsible for delivering exceptional customer service by addressing customer inquiries, resolving issues, and providing solutions that meet their needs. - key responsibilities: - handle customer calls, emails, and other correspondence in a professional and courteous manner. - resolve customer complaints and concerns in a timely and effective manner. - provide product information and training to customers as needed. - work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction. - maintain accurate records of customer interactions and issues. requirements - education and experience: - high school diploma or equivalent required; 6 months to 1 year of experience in a customer service role preferred. - skills and qualifications: - excellent communication and interpersonal skills. - ability to work effectively in a fast-paced environment. - basic computer skills and proficiency in microsoft office applications. - knowledge of industry products and services preferred. benefits - competitive compensation: - a competitive salary and benefits package. - ongoing training and development: - opportunities for growth and development within the company. - diverse and inclusive culture: - a supportive and inclusive work environment. about us we are a leading provider of innovative technology solutions. our commitment to excellence and customer satisfaction drives our success....
Job description we are seeking a highly skilled professional to fill the role of travel specialist. as a member of our team, you will be responsible for providing exceptional customer support via phone. your duties will include solving customer inquiries efficiently and professionally, maintaining accurate records of customer interactions, and representing our company's world-class standards in every conversation. required skills and qualifications - bilingualism with advanced english skills (b2+/c1). - high school diploma is required. - availability to work flexible shifts between 9:00 am – 9:00 pm, with 2 days off per week. - ability to sell all products and services including sea freight, airfreight, road freight, customs, and insurance. - driving new business growth while ensuring 100% account retention within the client portfolio. benefits - competitive salary: enjoy a salary of $3,000,000 cop. - attendance bonus of up to $150,000 cop. - performance incentives based on conversion rate, reaching up to 70% of your salary. - career growth programs and employee welfare fund. - world-class training: continuous learning and development programs designed to fuel your success. - multinational experience: be part of a global company with a diverse and inclusive culture. others location: bogotá, colombia. are you ready to take the first step? join our exclusive zoom session to learn more and secure your spot with us. monday to friday | 11 am or 3 pm. availability is limited—early entry is encouraged....
Role summary: we are seeking a highly motivated and experienced customer support representative to join our team. as a key member of our customer success group, you will play a critical role in delivering exceptional support experiences to our customers. in this role, you will be responsible for providing timely and effective support to our customers through various channels, including email, phone, and online platforms. you will also be required to stay up-to-date with our products and services, and provide training and guidance to customers on their usage. to succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. you will also need to be able to prioritize tasks and manage multiple projects simultaneously. key responsibilities: - provide exceptional customer support through various channels, including email, phone, and online platforms - stay up-to-date with our products and services, and provide training and guidance to customers on their usage - prioritize tasks and manage multiple projects simultaneously - work effectively in a fast-paced environment requirements: - 2+ years of experience in customer support or a related field - excellent communication and problem-solving skills - ability to work effectively in a fast-paced environment - prioritization and project management skills benefits: - competitive salary and benefits package - opportunities for professional growth and development - collaborative and dynamic work environment about us: we are a lead...
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