\ \ Job Overview: Customer Service Specialist Role Key Responsibilities: \ - Manage customer interactions, resolving issues and escalating cases as necessary. \ - Coordinate with cross-functional teams to resolve customer complaints and improve overall service experience. \ - Utilize strong problem-solving skills to analyze customer inquiries and provide timely resolutions. \ - Collaborate with colleagues to share best practices and improve processes. \\[/ul]\ Requirements: \ - Bachelor's degree in Business Administration or related field. \ - At least 2 years of experience in customer service or a related field. \ - Strong understanding of order-to-cash processes and excellent communication skills. \ - Proficiency in Salesforce Service Cloud and SAP S4 Hana is essential. \ - Ability to work in a fast-paced environment and adapt to changing priorities. \ - Fluent English language skills, both written and verbal. \\[/ul]\ We offer a range of benefits including: \ - Flexible work arrangements. \ - Opportunities for career growth and development. \ - A diverse and inclusive work environment. \\[/ul]\ About You: \ - You have a passion for delivering exceptional customer experiences. \ - You are a strong communicator with excellent interpersonal skills. \ - You are able to work independently and as part of a team. \\[/ul]\ Contact Information: Please note that we are unable to accept applications from recruitment agencies at this time.