ON-SITE SERVICE ENGINEER (MEDELLÍN) - (WNS-359)

Agfa


Agfa HealthCare, a member of the Agfa-Gevaert Group, is a leading global provider of diagnostic imaging and healthcare IT solutions. The company has nearly a century of healthcare experience and has been a pioneer on the healthcare IT market since the early 1990's. Today, Agfa HealthCare designs, develops and delivers state-of-the-art systems for capturing, managing and processing diagnostic images and clinical/administrative information for hospitals and healthcare facilities, as well as contrast media solutions to enable effective medical imaging results. The company has sales offices and agents in over 100 markets worldwide. **Agfa HealthCare is currently looking for a talented and experienced On-site Service Engineer in Medellin, Colombia** **Duties and Responsibilities**: - Practical support to end users (training - Demo - Samples), in addition, this role also would be involved with technical matters and would be responsible for showing to the final customer the new functionalities included on the new versions of the systems - Be involved on the daily basis workflow at the customer site - On-site support to the RIS/PACS information system - Integration support and implementation (HL7, FHIR, Webservices) - Provide continuous training to system users - Design of new workflows for new departments - Creation of Business Intelligence reports and KPIs - Solve technical requirements - Perform preventive maintenance to the diagnostic workstations - Support customer´s investigation initiatives **Education**: - Biomedical or System Engineer **Experience**: - Two years experience in Healthcare IT **Languages**: - Good level of English and Spanish **Technical skills**: - Experience or knowledge of RIS/PACS systems, DICOM, HL7 is required. Healthcare experience is mandatory. **Soft skills**: - Excellent communications skills - Work under pressure, proactive, goal oriented, rapidly adapt and respond to changes in environment and priorities. - Customer service skills, including the demonstrated ability to work constructively with both internal and external client groups. - Customer focused. Work directly at the Hospital with medical personnel including Doctors, Radiologist and Technologists. **PLEASE UPLOAD YOUR RESUME IN ENGLISH** We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented, committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there! Learn more about Agfa HealthCare and follow us on Instagram.

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