Retail Operations Senior Analyst role involves leading operational improvements in one of our sub-verticals, creating synergies with Product, Technology, and Commercial teams to generate high-impact, actionable results. This includes analyzing key sources of operational inefficiency using company metrics, generating effective insights based on analysis, and implementing process changes that positively transform operations within the sub-vertical. Key Responsibilities - Analyzing operational data to identify areas for improvement. - Developing and implementing process changes to increase efficiency and productivity. - Collaborating with cross-functional teams to achieve business goals. - Ensuring seamless service delivery to customers. - Supporting commercial counterparts to drive sustainable growth. Successful candidates will have a strong analytical mindset, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment. Requirements - Degree in Engineering or Business Administration. - Proficient in SQL and Excel. - Highly analytical with a detail-oriented approach. - Mindset of a lifelong learner with a willingness to adapt quickly. Become Part of Our Team We are a dynamic team of professionals committed to advancing our region through technology. If you are passionate about driving innovation and making a meaningful impact, we encourage you to join us.