Retail operations senior analyst role involves leading operational improvements in one of our sub-verticals, creating synergies with product, technology, and commercial teams to generate high-impact, actionable results. this includes analyzing key sources of operational inefficiency using company metrics, generating effective insights based on analysis, and implementing process changes that positively transform operations within the sub-vertical. key responsibilities - analyzing operational data to identify areas for improvement. - developing and implementing process changes to increase efficiency and productivity. - collaborating with cross-functional teams to achieve business goals. - ensuring seamless service delivery to customers. - supporting commercial counterparts to drive sustainable growth. successful candidates will have a strong analytical mindset, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment. requirements - degree in engineering or business administration. - proficient in sql and excel. - highly analytical with a detail-oriented approach. - mindset of a lifelong learner with a willingness to adapt quickly. become part of our team we are a dynamic team of professionals committed to advancing our region through technology. if you are passionate about driving innovation and making a meaningful impact, we encourage you to join us....
Team leader for air and ocean freight operations you will play a critical role in overseeing the performance and development of a dynamic team of associates and specialists. the successful candidate will lead a team of specialists and associate agents, fostering a culture of operational excellence, respect, and accountability. job description: - monitor and ensure adherence to defined processes and quality standards in line with slas and kpis. - implement corrective actions where performance gaps are identified, using root cause analysis and structured problem-solving. required skills and qualifications: - bachelor's degree in industrial engineering, business administration, international business, or related fields. - minimum 4 years of professional experience, including at least 1 year leading teams in a shared services or logistics environment. - strong proficiency in ms excel and office suite. - english proficiency: b2 to c1 level (spoken, written, and listening). - strong analytical, communication, and interpersonal skills. - customer-focused mindset with a proactive and problem-solving attitude. benefits: - salary: $5,410,000 per year. - additional compensation for night shifts, sundays, holidays and overtime, in accordance with colombian labor law. - mobilization allowance of $606,000 and food allowance of $179,000. corporate benefits...
Job overview we are seeking a seasoned operational leader to oversee administrative operations across several latam countries. the ideal candidate will have expertise in optimizing workflows, leveraging technology, and developing high-performing teams. key responsibilities 1. lead and develop team members by providing effective coaching, regular feedback, and clear communication. 2. monitor performance metrics, provide coaching to ensure individual and team kpis are consistently met. 3. design and implement automated workflows using microsoft tools (e.g., power automate, excel, power bi, sharepoint). 4. ensure slas and kpis are consistently met or exceeded across all managed processes. 5. prepare and present reports to superiors with team performance data; perform data analysis to identify trends and develop action plans. 6. identify and address performance issues, implement improvement strategies, and manage disciplinary processes when needed. 7. ensure that service delivery meets contractual kpis and financial goals. 8. manage escalated customer interactions as a subject matter expert when required. 9. supervise scheduling, attendance, and productivity in compliance with internal policies and labor regulations. 10. effectively communicate updates on policies, processes, and priorities to the team. 11. support initiatives to reduce attrition by participating in root cause analysis and implementing retention strategies. 12. participate in operational projects focused on increasing productivity and quality. 13. collaborate with cross-functional teams to address business n...
Embark on a life-changing career in operational excellence, where you'll champion healthcare access and equity for all. a day in the life **please complete** responsibilities may include: - streamline supply chain logistics to meet customer or manufacturing requirements. - ensure seamless execution and continuous improvement of logistics processes, such as replenishment systems, data interchange, demand management, electronic data systems administration, and related functions. - drive customer satisfaction and time efficiency within existing financial constraints to meet marketing and financial objectives. - build relationships with manufacturers, suppliers, and customers through delivery issue resolution. - integrate market intelligence from operating entities, distribution, transportation, suppliers, and customers to enhance competitive positioning. functional career stream: management and supervisory professionals oversee tactical, operational, and strategic activities within specified areas. levels typically have six or more direct reports, spending most time overseeing their area, managing performance, developing talent, engagement, and inclusion, communicating business and operational developments, planning, prioritizing, and directing responsibilities of direct reports. key responsibilities: autonomy: manages departments or small units with multiple teams led by managers and/or supervisors, providing motivational leadership and performing work independently. organizational impact: leads strategy development for own department or business area, ensuring links ...
Job title: cash applications manager description: the successful candidate will be responsible for overseeing the cash application process, ensuring alignment with internal teams and external stakeholders. they will manage team allocation and staffing to ensure adequate coverage across departmental responsibilities. responsibilities: - provide strategic oversight and direction for the cash application process. - manage team allocation and staffing to ensure adequate coverage. - serve as the subject matter expert for the highradius tool. - lead and resolve operational issues related to cash application. - define and implement strategic objectives and priorities for the department. - ensure full compliance with sox regulations. - maintain up-to-date documentation of cash application processes. - develop, revise, and deliver training on required documentation. - report and present performance results against kpis. - drive enhancements to operational kpis. - oversee individual performance management. - lead the transition of processes into the global business services organization. - oversee erp and technology-related projects within the assigned area. requirements: the ideal candidate must have at least 1 or 2 years in leadership roles and 5-7 years of highly operational and system-oriented experience working with recording daily payments in the system, ensuring payments are accurately applied to the correct invoices, resolving discrepancies between payments and invoices, coordinating with the collections team or clients when payments cannot be identified, and reporting ...
Job description we are seeking a highly skilled gtm operations manager to join our team. the ideal candidate will have a strong background in go-to-market operations, revenue operations, or related fields, with a proven track record of success in system optimization and process design. the gtm operations manager will be responsible for leading the re-architecture of our salesforce instance, improving the management of our systems of record, and developing mechanisms for generating actionable insights to inform decisions across sales, marketing, and customer success teams. this role requires a hands-on approach with experience in data analysis, reporting tools, and customer success systems. the successful candidate will be able to collaborate effectively with cross-functional teams and translate operational data into actionable solutions. we offer a competitive salary and benefits package, as well as the opportunity to work on groundbreaking projects and influence the future of finance and payment systems. required skills and qualifications - 5+ years of experience in gtm operations, revenue operations, or related roles - certified salesforce administrator required - experience with hubspot administration is highly desirable - strong technical expertise and problem-solving skills - excellent communication and collaboration skills benefits - competitive salary and benefits package - opportunity to work on groundbreaking projects - collaborative and supportive team environment what we offer we offer a dynamic and innovative work environment that encourages personal a...
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