Job Title Benefits Analyst Specialist We are seeking a detail-oriented professional with a passion for benefits analysis and problem-solving to join our dynamic team as a Senior Benefits Analyst (Tier 2). This role involves hands-on analysis and resolution of benefit-related variances, collaboration with benefit carriers and internal teams, and ensuring timely and accurate resolutions. About the Role - Analyze and resolve benefit variances documented in our CRM system. - Build and maintain strong relationships with benefit carriers for efficient issue resolution. - Collaborate with Benefits Accounting and Operations teams to ensure seamless communication. - Owning the resolution process for benefit reconciliation discrepancies. - Conduct detailed audits of benefit plans as needed. - Recommend process improvements to management. Responsibilities Key Qualifications - Bachelor's degree preferred or equivalent experience. - 2+ years in a benefits-related role with experience supporting U.S.-based clients. - Prior experience in a PEO environment, especially in Benefits or Accounting, is a plus. Skills and Competencies - Advanced level of English – C1. - Proficiency in Microsoft Office, intermediate Excel skills. - Strong knowledge of benefit plans and carrier invoicing. - Excellent interpersonal and communication skills. - Ability to manage sensitive client situations with professionalism. - High level of confidentiality and discretion. - Strong multitasking and prioritization abilities.