About Grip Grip is redefining cold-chain logistics for direct-to-consumer (DTC) eCommerce brands. Founded in 2022 by former ButcherBox executives, Grip combines advanced technology with a nationwide fulfillment network to optimize the shipping of perishable goods. Job Description: We are seeking a highly motivated and detail-oriented Financial Operations professional to join Grip. In this role, you will oversee and execute core financial workflows, including billing and accounts receivable activities, while ensuring smooth coordination across internal teams and external partners. Key Responsibilities: - Bill Processing and Reconciliation: - Receive and review invoices from partners and vendors for accuracy and completeness. - Investigate and resolve any discrepancies or billing errors with vendors. - Reconcile billing information with internal records and systems. - Understanding Operations and Charges: - Gain a deep understanding of the company's logistics operations and services and collaborate with operational teams to ensure accurate interpretation of service. - Customer Invoicing & Accounts Receivable: - Develop and maintain Excel models to analyze operational data and calculate pricing for various services. - Create and send invoices to customers, ensuring alignment with contract terms. - Track incoming payments (ACH, wire, credit card) and apply them to the correct accounts and invoices. - Follow up on past‑due balances with a professional, customer‑centric approach and assist in setting up payment plans if needed. - Reporting and Transparency: - Create comprehensive reports detailing the breakdown of charges for each customer. - Present reports to customers in an easy‑to‑understand format, highlighting value and cost savings. - Data Integrity and Accuracy: - Maintain accurate and up‑to‑date records of billing, AR transactions, and financial data. - Regularly audit data to ensure its accuracy and consistency. - Process Improvement: - Continuously identify opportunities to streamline billing, AR, and pricing processes. - Propose and implement process enhancements to improve efficiency, accuracy, and customer satisfaction. - Account Reconciliation: - Conduct regular account reconciliations to ensure the accuracy of financial records and resolve discrepancies. - Reconcile customer sub‑ledgers to the general ledger and monitor unapplied cash for resolution. - Financial Analysis and Modeling: - Conduct thorough financial analysis, including variance analysis, trend analysis, and forecasting to identify financial performance and areas for improvement. - Provide insights into receivables trends, cash flow, and potential credit risk.