RTB126 - SYSTEMS ADMINISTRATOR III

Auxis


Job Summary The System Administrator III role will focus on provisioning, installing, managing, and maintaining Windows servers, Microsoft 365, Manage Engine, Rubrik, Zoom, GoAnywhere, and our virtual machine environment as well as system software and related infrastructure including Active Directory. Responsibilities Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Assist in development, planning, and execution of upgrades and changes. - Provide Tier II/III support as required for various associates when issues arise. - Perform daily system monitoring and reviews verifying hardware, server resources, systems, and key processes integrity and availability reviewing system and application logs and verifying scheduled jobs completion such as backups. - Coordinate and communicate with impacted associates. - Ensure customer service to associates is upheld to the highest standard. - Assist with resource planning and prioritization of support requests for Systems Administrator Team. - Day-to-day oversight and follow-up of tasks required to be performed by other System Administrators. - Coaching and mentoring of junior System Administrators. - Repair and recover from hardware or software failures. - Perform periodic performance reporting to support capacity planning. - Ability to perform duties in a professional manner and appearance. - Perform routine audits of systems and software verifying hardware, server resources, systems, and key processes integrity and availability reviewing system and application logs and verifying scheduled jobs completion. - Analyzing system logs to identify potential issues with computer systems. - Apply operating system updates patches and configuration changes. - Understanding of system security requirements and implementations. - Troubleshoot reported problems and independently research and answer technical queries and drive issues to resolution. - Responsible for documentation and configuration of systems and following Standard Operating Procedures (SOP). - Ability to follow a structured change management/deployment methodology. Skills and Experience Qualifications: - Bachelor's degree in Computer Technology or equivalent work experience is required. - 6+ years of experience with Microsoft domain networks. - 6+ years of experience server hardware design and best practices. - Experience with Active Directory GPO DNS DHCP Sites and Services Microsoft 365 Zoom VMware Windows Server 2012/2016/2019/2022 Manage Engine Windows 10/11. - Experience installing configuring and maintaining Windows servers and desktops. - Experience issuing revoking and renewing digital certificates. - Experience with PowerShell scripting and automation of repetitive tasks. - Proactive problem solver with a can-do attitude with the ability to quickly assess problems and find workable solutions. - Proven ability to work as part of a team and collaborate with IT/Ops Customer Support Engineering QA and other stakeholders. - Cloud environment management experience in Azure or AWS environments a plus. - Familiar with ITIL standard practices and procedures a plus. - Demonstrated ability to meet deadlines without compromising close attention to detail and accuracy. - Excellent communication skills both verbal and written. - Effective time management skills ability to multitask and prioritize effectively. - Self-driven with ability to quickly learn technology and eager to stretch their skills. About Auxis Position Type/Expected Hours of Work: This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed including on-call coverage rotation. Occasional night or weekend work for special projects. This position is 100% from office based.

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