LOOKING FOR STELLAR TOP CANDIDATES Position : IDR Collections Specialist │ (Independent Dispute Resolution) Working Hours : Full-Time 9:00 am - 5:00 pm PDT Salary : $1,500–$2,500/month (Full-Time, Contractor) Search : Latin America About the Role: We’re seeking a high-performing IDR (Independent Dispute Resolution) Collections Specialist to join our team and take charge of pursuing payments from insurance companies that delay or deny reimbursement—even after pre-authorization. This role is mission-critical: we win arbitration cases, but we need someone relentless and resourceful to ensure we get paid. This is not a traditional collections job. It’s a role that blends investigation, persistence, documentation, and communication across multiple stakeholders—including insurers, patients, employers, attorneys, and regulatory bodies. Role Responsibilities: Own the collections process for arbitration-awarded claims with insurers Initiate and manage follow-ups via phone and email with insurance companies Document patterns of abuse or non-payment to build regulatory pressure Collaborate with internal legal and executive teams to drive cases forward Liaise with patients, employers, and other parties involved in the payment process Track and report progress regularly to the CEO and CFO Escalate unresolved disputes through appropriate legal or regulatory channels Requirements: High intellect and bandwidth – you’ll be juggling multiple claims and threads Extreme attention to detail – accuracy is crucial for legal and financial matters Strong communication skills – both written and verbal, across multiple stakeholders Relentless follow-up ability – you’re not afraid to call five times if that’s what it takes Comfort doing the “grunt work” – no task is beneath you when the mission matters Self-starter mindset – you’ll be trusted to run with this function independently Preferred Qualifications Spanish-speaking (preferred but not required) Experience with U.S. healthcare billing or insurance claims Legal or paralegal background is a strong plus Prior work in arbitration, collections, or revenue cycle roles NOTE: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.