About Our Mission At Deel, our mission is to empower businesses to succeed globally by providing them with the necessary tools and infrastructure. We combine HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform, making it easier for businesses to manage their workforce. We support every worker type in 100+ countries, helping businesses scale smarter, faster, and more compliantly. With AI-powered tools and a fully owned payroll infrastructure, we're breaking down borders that have traditionally limited both hiring and career opportunities. Why Work with Us? We're not just building software; we're creating the infrastructure for the future of work. As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your Role You'll be responsible for managing a growing team of Customer Success Managers in your region; recruiting, hiring, and training new team members. You'll also serve as a coach and a leader, helping to develop the skills of your CSMs as they help customers achieve their desired outcomes. You will drive change and maximize the effectiveness of the Customer Success team to deliver greater value and grow our customers. Additionally, you will organize and analyze customer and product data to identify and implement improvements to increase revenue growth. Key Responsibilities - Recruiting, hiring, and training new team members. - Developing the skills of your CSMs to help customers achieve their desired outcomes. - Driving change and maximizing the effectiveness of the Customer Success team. - Organizing and analyzing customer and product data to identify improvements. Requirements - Proven experience leading a CSM team within a rapidly-growing B2B SaaS company in a Team Lead or Manager role. - Driven, able to think on your feet, and thrive in a fast-paced environment. - A track record of managing your team to meet or exceed customer renewal and retention goals. - Data oriented. - Experience working with clients and team members from multiple countries and time zones, preferred. Total Rewards We offer a competitive compensation package, stock grant opportunities, and additional perks and benefits based on your employment status and country. What We Offer - Competitive salary. - Stock grant opportunities. - Flexible work arrangements, including remote work options.