Job Description This is a remote position. Schedule: (40 hours a week) Monday - Friday 9:30 am - 6:30 pm EST includes 1hr unpaid break Role Overview We are seeking a Bilingual Account Manager to serve as the primary point of contact for international clients seeking financing for U.S. real estate investments. From the initial conversation through post-closing support, you’ll guide clients through the financing process, ensure they understand their options, and coordinate internally to move loans toward a successful close. Key Responsibilities Conduct introductory calls and explain financing options to prospective clients. Collect client information and match them with appropriate loan terms. Present financing terms, handle inquiries, and communicate the value of our offering clearly and confidently. Build and maintain strong client relationships throughout the loan process and after closing. Lead client kick-off calls alongside the Processing Manager to outline next steps and required documentation. Collaborate with the Processing Manager on client communication during escalations or when additional support is needed. Monitor loan progress, manage client expectations, and ensure satisfaction. Promote repeat business and referrals by delivering an exceptional client experience. Ideal Skillset Strong customer service experience in the financial, debt management or mortgage a must Sales experience / Appointment setting is required Highly detail-oriented and process-driven Excellent communication skills in both English and Spanish Sales experience / Appointment setting is required Strong customer service experience in the financial, debt management or mortgage Strong project management and stakeholder coordination abilities Comfortable overseeing a small team and providing direction or feedback Proactive communicator with a solution-focused mindset Able to work independently while managing multiple transactions concurrently Independent Contractor Perks HMO Coverage for eligible locations Performance-based incentives Permanent work-from-home Immediate hiring ZR_24347_JOB Requirements .