Company Description At Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for. We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology and automation. We are looking for Talent Acquisition Quality Specialist **Job Description**: - Ensuring Quality control procedures on every stage of recruiting and onboarding - Communicate feedback through channel (Verbal and written) to the team/group of end users or hiring managers. - Develop prioritizing tasks across multiple projects and can think through problems and come up with innovation Quality solutions that best fit the success against stringent deadlines. - Demonstrate Consultative approach by effective communication, relationship building with stakeholders and senior leaders. **Responsibilities**: - Communicate with internal resources and outside vendors regarding pre-employment requirements, including background checks, fingerprinting, drug tests, etc., to make sure that new hires are onboarded compliantly - Identify common onboarding problems and work along with the internal support team - Extract information from the Applicant Tracking System (SmartRecruiters), business intelligence and other Talent Acquisition Systems, collect data, organize, and analyze **Qualifications**: - Proven work experience as a Data Analyst, Onboarding Specialist or in relevant HR / Talent Acquisition role - Ability to handle sensitive and confidential information - A high level of ownership, accountability, and initiative - Strong process-orientation, detail-orientation, and accuracy - Solid communication skills (verbal and written) in both English and Spanish - Ability to build solid relationships with a wide range of personalities and skill levels - Strong organization, time management, multitasking, and prioritization skills - Ability to rise to a challenge - remain flexible, communicate openly regarding obstacles, and develop creative strategies to overcome those obstacles - This will be a work-from-home job opportunity - Knowledgeable of auditing/editing methods and practices - Excellent written and spoken English language skills, including spelling and punctuation - Experience in supporting teams both locally and virtually - Self-motivated individual with the ability to work independently and in teams oriented with collaborative environment - A self-learner who can work without supervision, process-oriented **Preferred**: - Shared business services experience with a mix of growing responsibilities in process analysis, BI & Analytics, and process improvement; experience with SQL - Knowledge about principles of data modelling, ETL techniques and data warehousing