Together we are powering the future of Higher Education: Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success. Overview: Ellucian is seeking an experienced Contract Processing Specialist to join the Accounting Revenue Team to accurately and timely complete contract processing in DocuSign and Salesforce, along with billing and setting up contracts within our ERP system SAP. As part of this role, you will collaborate with both internal and external customers. You will assist our Accounts Receivable department with collections questions and provide internal support to our project management team. You will work closely with the Sr. Project Accountant on contract reconciliations and perform AD Hoc tasks. **Where you will make an impact** - Responsible for the signature process for client contracts Process contracts through Salesforce in a timely and efficient manner upon contract execution - Communicate effectively with coworkers and customers regarding the status of executed contracts, including any issues or discrepancies - Provide support to other team members during peak time - Responsible for the overall billing and billing support of a certain geographical region - Responsible for contract set up in a geographical region including billing types, payment terms, project set up, rates and defining revenue recognition methods - Responsible for the overall maintenance of Sales Orders and Projects - Responsible for providing support to our Professional Services Organization with Ad Hoc reports as requested - Provide support to our Accounts Receivable team - Assist with ad-hoc requests and projects. **What you will bring** - 2 to 3 years experience in accounting/order/contract/business management - Strong attention to detail - Ability to prioritize multiple tasks in order to meet tight deadlines is critical - Excellent investigation skills and the ability to solve complex problems while providing excellent customer service to both internal and external customers - Self-motivated with desire to work in a team environment - Accountability for deliverables - Superior assertiveness and diplomacy skills - Proactive positive attitude in a fast-paced environment - Excellent analytical skills - Effective written and oral communication skills - Strong interpersonal skills **Desired Skills/Knowledge/Experience**: - Salesforce experience is - desired - DocuSignCLM experience is - desired - Knowledge of the Software Licensing industry is a plus - SAP experience a plus What makes #Ellucianlife: - Comprehensive health insurance reimbursement - Life insurance - Wellness benefits - 17 workdays vacation - Christmas bonus payout in June &December; - Thrive Flex Program that allows you to contribute towards your health, financial or learning interests - 5 charitable days to support the community that supports us - Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few. - Parental leave. - Employee referral bonuses to encourage the addition of great new people to the team LI-AM1 LI-Remote