This is a remote position. Part-time (40 hours a week) Saturday and Sunday 10AM-7PM EST Job Description Step into an exciting role where you’ll be at the heart of international logistics operations during crucial evening hours. As the Evening Customer Support Representative, you’ll orchestrate complex transportation solutions, manage real-time logistics challenges, and ensure seamless service delivery. This position offers unique exposure to global operations while working remotely with cutting-edge systems. You’ll be empowered to make critical decisions, solve complex problems, and directly impact the success of international shipping operations. Responsibilities Drive exceptional customer experiences by managing incoming inquiries and providing solutions for transportation needs Orchestrate real-time dispatch operations, ensuring efficient coordination between customers and drivers Take ownership of problem-solving for time-sensitive logistics challenges Process and prioritize transportation orders with attention to detail and urgency Maintain clear, professional communication with both customers and drivers Utilize advanced logistics systems to track and manage shipment details Create detailed documentation of all customer interactions and operational decisions Requirements Requirements Excellent English communication skills with a professional phone presence Proven track record in customer service and logistics support Demonstrated ability to thrive in fast-paced environments Strong problem-solving skills and decision-making capabilities Proficiency with computer systems and ability to learn new technologies quickly Reliable internet connection for remote work Ability to work independently during evening hours Excellent attention to detail and organizational skills Independent Contractor Perks Permanent work from home Immediate hiring Steady freelance job ZR_21630_JOB