PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION : - GBS, the engine that designs, builds and operates consistent adidas end-to-end business services & solutions globally to drive the transformation TO ONE ADIDAS enabling our Business Partners to focus on core business. - GBS prioritizes executing transitions, process and solution road maps. Implementing one service framework, performance measurements and GBS customer board. Furthermore, GBS is driving the implementation of robotics process automation (RPA). - It is the overarching goal to move the adidas Group to a much more consistent, standardized and automated operating model with solid governance, architecture and operating model- GBS Operations operate by executing Global Process Owner services and solutions.SCOPE OF I2C: - v Credit and collection management - v Dispute managementKEY RESPONSIBILITIES AND GENERAL ACCOUNTABILITIES : - Analyze, develop new and adjust existing end-to-end processes/ services, standards, in consultation with Markets and Operations - Facilitate implementation of process standardization, harmonization and automation - Manage and execute process improvement initiatives on demand - Provide input to identify improvement potential, problems and feasibility of process change with stakeholders through variance analysis and effective usage of data, create transparency on priorities, develop options / solutions and facilitate recommendations for preparing fact-based decisions ending into regular continuous improvements. - Support standardized reporting, measurements, KPI and adhoc analysis in line with SLA’s together with Delivery Excellence team securing quality, timeliness, compliance and productivity of services and processes - Be a part of medium sized projects with the respective process and technical knowledge within the boundaries of time, cost & quality, focus on the customers’ expectations, and facilitate implementation of results and support sustainability of solution. - Support to the definition of policies, accounting standards and guidelines for process improvement - Get understanding of stakeholder requirements, collecting data, delivering analysis, problem resolution and support recommending options - Ensure standardized data management processes and drive data quality improvement actions - Support business process stakeholders on the analysis of processes, proposing relevant improvements and facilitating the successful implementation KEY RELATIONSHIPS: - Global GPO Order to Cash, Global Process (Order management, Invoicing, Claims & Returns) Team - GBS Global Governance - Credit teams in Markets - External system providers/ consulters - External contacts/ corporates for knowledge sharing and trends KNOWLEDGE, SKILLS AND ABILITIES : - Experience in process design, process mapping, improving process quality, process review and compliance - Broad SAP FI/CO knowledge - Willingness to travel - High degree of customer orientation - Fluent in English (verbal and written) - Good communication skills and an international mindset - Good analytical mindset - Cross functional and cross GPO mindset - Ability to work independently - Ability to coach, guide and manage teams in a trustful and proficient manner - Result orientation and pro-activeness REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS: - Degree in Business Administration or IT or related areas, or equivalent combinations of educations - Experience in shared service center organizations - Project management experiences AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR. COURAGE: Speak up when you see an opportunity; step up when you see a need.. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. **ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.** - JOB TITLE: - Manager GBS Global Process I2C (Invoice to Cash) - BRAND: - LOCATION: - Bogota - TEAM: - Corporate Services - STATE: - Dist - COUNTRY/REGION: - CO - CONTRACT TYPE: - Full time - NUMBER: - 529230 - DATE: - May 21, 2025