AI & ADMIN SPECIALIST - 33017558-

Position: patient operations & admin specialist with ai expertise location: remote – latin america (preference for argentina, costa rica, colombia) schedule: 4+ hour overlap with u.s. pacific time required compensation: $1,400 – $2,000/month (contract) + stock options from day 1 equity: stock options from day 1 why this role matters rising call volumes are leading to missed follow-ups and operational bottlenecks. in just one recent month, 41 patients never received the follow-up they were promised. we need a reliable, detail-oriented operations specialist to: ensure every intake turns into a successful care relationship unclog administrative delays like insurance verification and scheduling keep data clean and processes running efficiently for patient advocates what you’ll do: patient coordination (50%) call back missed intakes and reassure anxious seniors schedule appointments and coordinate with providers document updates in healthcare systems (e.g. healthie) process and data hygiene (25%) maintain accurate eligibility and insurance lists pre-verify insurance in batches identify and fix broken forms, automations, or workflows advocate enablement (15%) prep agendas and reminders for advocates surface critical data or messages that need attention maintain dashboards and metrics continuous improvement (10%) spot issues causing patient drop-offs co-design trackers and test ai prompts to speed up documentation suggest and test operational improvements you might be a great ...