Helpdesk & customer success operations agent join to apply for the helpdesk & customer success operations agent role at regnology helpdesk & customer success operations agent 1 day ago be among the first 25 applicants join to apply for the helpdesk &...
Manager. global customer success operations-r-253989 mastercard bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the manager. global customer success operations-r-253989 role at mastercard manager. glob...
Requisition id: 220471 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of cca – products and services team, supporting caribbean, central america, , ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. the candidate for this position will work mainly on migrate an application made in cordova to swiftui supported by a software lead this position will also support other applications in the direction part time , as weill as, daily working in the new mobile application but in maintain the current one built in cordova contribute to the assessment of sizing and complexity of user stories and to the solutioning of those stories. develop user stories to a high level of quality, including identifying error scenarios, the development of automated tests, and the review of code coverage and static code analysis reports. ability to work collaboratively with peers or individually, as required by the user story. ensure deliverables meet architectural and c...
Aws sales, marketing, and global services (smgs) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. the aws global support team interacts with leading companies and believes that world-class support is critical to customer success. aws support also partners with a global list of customers that are building mission-critical applications on top of aws services. aws is one of amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. aws customers include some of the most innovative startups like netflix, pinterest, spotify, airbnb, and instagram as well as some of the largest global enterprises like shell international, unilever, hitachi, sharp, bristol-myers squibb, and samsung. we help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses. aws enterprise support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging aws best practices; and a designated support concierge for administrative and billing inqui...
Requisition id: 230263 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the development of data assets/data models serving international banking analytics. the specialist for data engineering will be responsible for using established templates for collecting, managing, and converting raw data into information via data pipelines and data bases to be consumed for business intelligence and advanced analytics applications. ensures all activities conducted are following governing regulations, internal policies, and procedures . accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. participate in data engineering and transformation design to ensure highly scalable, extensible, and performant solutions. collaborates in the coordination of the international banking data engineering community; supporting training and onboarding of new users, and support the implementation of data assets across international teams hands on development supporting data integration, analytics and for on-prem and later cloud environments, to generate scalable data assets across scotiabank international markets functions as a member of an agile team and helps drive consistent development practices, tools usage, com...
Through the power of trillions of dollars in business spend, coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. our customers, suppliers, and employees- our coupanians- come together to co-create ideas and innovations that impact the power of spend.join our team as a deal desk analyst in bogota, colombia!are you passionate about finance, sales operations, and pricing strategies? do you have a strong knack for analysing data and finding creative solutions to complex business challenges? if you're looking for an exciting opportunity to work with a dynamic team and make a significant impact, we have the perfect role for you! resumes submitted for this position must be written in english how you will impact coupa every day you will play a crucial role in managing our north america deal desk function. you will be the go-to person for deal structuring, quoting and pricing, special terms, and exception approvals management. your expertise will be essential in ensuring that all deals have appropriate booking packages, including fully executable agreements and proof of delivery. you will be the backbone of our field organization, supporting them throughout the customer/contracting lifecycle, from lead-to-quote-to-contract-to-order-to-booking-to-renewal/cross-sell/up-sell. additionally, you'll collaborate on reviewing and responding to rfp's, rfi's, rfq's, and establishing and enforcing contracting guidelines and methodology. what you will bring to coupa minimum of 5+ years of demonstrat...
Requisition id: 217401 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the etl developer will contribute to the overall success of the global enterprise technology – corporate security globally by designing and implementing end to end etl solutions from data analysis, data modeling to etl. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. build best in class etl solutions, and will be working closely with product owners, developers, scrum masters, project management and stakeholders. analyze highly complex business rules and logic and translating those into technical implementations perform data wrangling to merge disjointed data sources and implement complex data transformation develop etl process using ms sql server bi stack, sql server integration services and ms azure data factory to ingest, transform, cleanse and load data into on-prem sql server 2017, 2019 and/or azure sql db conduct source data analysis and profiling to complete source to target mapping logical and physical data modeling to develop highly optimized data infrastructure for fast querying of large volume of data • assure data quality, security, and compliance requirements are met provide proactive support and maintenance to the existent etl solutions to keep them at its best of quality take ownership of bugs, defects, enhancements or any assignment end to end understand how the bank’s risk appetite and risk culture should be incorporate into ...
Overview first to the cloud, quorum’s production operations suite is designed to grow and scale with the needs of customer’s production allocation business. the product suite is made up of three primary modules: meter readings, tickets, tank gauges, well tests, etc. are captured daily in the field data capture module. customers access production data via persona-driven dashboards hosted in the cloud that roll actionable data up to focus operational decisions. production operation’s fully integrated scada module allows customers to access critical data in real time, anywhere with cloud-based production monitoring and automation. industry-leading allocation engine allows customers to create flow diagrams of daily and monthly production allocations to empower operations and accounting. responsibilities technical & customer support troubleshooting issues over the phone. training in new field and administrative users and consulting best practices. graduating new customers from onboarding to company advocates (partners) who provide additional value through referrals and joint initiatives. follows and contributes to processes and procedures in place to implement new customers. tracking time, maintaining documented relationships, and identified risks in the company crm application. provide feedback to product & development group of customer requests for feature and product development. participate in quality assurance testing for new application releases and data import projects. and other duties as assigned. requirements 4-year degree from accredited university 3+ years of oil and...
Important: please apply with your cv in english. candidates must be located in bogota, working in client's corporative site. open to work hybrid/onsite project description at dxc we use the power of technology to deliver mission-critical it services that our customers need to modernize operations and drive innovation across their entire it estate. we provide services across the enterprise technology stack for business process outsourcing, analytics and engineering, applications, security, cloud, it outsourcing and modern workplace. senior technical account manager deliver revenue growth in one or more client accounts. they are the key representative of the consulting & engineering services (ces) organization for their clients and coordinate all ces activities and personnel within their account(s). technical account managers are core to the development and delivery of ces strategic objectives and financial goals. responsibilities • assist in the day-to-day delivery of assigned client accounts. • support the account delivery manager in ensuring efficient account operations. • work closely with clients to understand their needs and assist in meeting their goals. • contribute to budget management and cost control for the accounts. • assist in tracking key performance metrics and objectives. • stay informed about industry trends and their impact on account strategies. • address account-related issues and escalate as needed. • provide regular status updates on account performance. qualifications: • bachelor's degree in a relevant field or equivalent combination of ...
At scotiagbs, we want you to be part of a team that is always in personal and professional growth. for this reason, we are looking for our new gbs procurement - junior analyst. purpose contributes to the overall success of global finance in global procurement services by ensuring specific individual goals, plans, and initiatives are executed and delivered in support of the team's business strategies and objectives. ensures all activities are in compliance with governing regulations, internal policies, and procedures. accountabilities 1. provide frontline support for all complex user requests and issues related to procurement technology (e.g., smartbuy). 2. log, review, and resolve l1 and l2 support issues related to procurement technology. 3. interact with employees and suppliers for p2p platform onboarding, catalogue set-up and maintenance, invoice processing guidance, p2p procurement as approver activities, and purchase request guidance following sops and work instructions. 4. communicate verbally and in writing with sourcing managers, suppliers, and evaluators to support rfx (rfi, rfp, rfq) or e-auction activities. 5. perform rfx/e-auction event setup, support, training, evaluation, and awarding activities. 6. maintain and implement rfx templates, following direction from the process & technology team. 7. prepare or update training materials. 8. apply knowledge of procurement best practices and general business practices to respond to inquiries related to procurement policy and procedures. 9. operate the bank's issue ticket management system to log, review, and resol...
Who are we? equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. digital leaders harness equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. equinix enables organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value, while supporting their sustainability goals. joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. we embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. job summary a leadership role at equinix means you will drive and collaborate on work that impacts the world. we embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. this role provides direct supervision to professional individual contributors and/or skilled support staff. you will act as a guide to the unit or sub-units and may become actively involved as needed to meet schedules and resolve problems. responsibilities - ensure safe and efficient storage and distribution of goods for equinix and its customers. - receive work assignme...
Join or sign in to find your next job join to apply for the software engineer specialist role at scotiabank join to apply for the software engineer specialist role at scotiabank requisition id: 225449 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose contribute to the overall success of global hr technology ensuring specific individual goals, learning opportunities, plans, and initiatives are executed / delivered in support of the team's business strategies and objectives. ensure all activities conducted are in compliance with governing regulations, internal policies, and procedures. accountabilities - champion a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - collaborate with teammates to plan, design, develop, test, and maintain web-based business applications. this team is located in both canada and colombia. - develop and unit test applications in accordance with established standards. - apply best development and design practices and participate in peer reviews of solution designs and related code. - understand java technologies. - develop, refine, and tune continuous integrations between applications. - analyze and resolve technical and application defects with excellent troubleshooting and debugging skills. - assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties. - adhere to high-quality development principles while delivering ...
We are looking for a sales professional to join our sales team in colombia reporting directly to the vp, sales. as a pivotal member of our team, you will play a crucial role in maintaining and nurturing our current business relationships while driving the renewal of existing accounts with a focus on our media, advertising, and data platforms. your efforts will be instrumental in ensuring the continued success and satisfaction of our valued clients what you'll achieve - cultivate and strengthen relationships with assigned accounts, promoting awareness of epsilon's solutions and fostering long-term partnerships. - collaborate with clients to understand their business objectives, campaign briefs, and target audiences, and strategize how epsilon's offerings can effectively meet their needs. - drive product adoption and revenue growth by implementing strategic cross-selling and upselling initiatives tailored to each client's unique requirements. - serve as an advocate for client training and service enhancements, ensuring that customer needs are met with excellence and efficiency. - lead the renewal process for existing accounts, surpassing renewal targets through proactive engagement and exceptional service delivery. - proactively address client concerns and challenges, championing the overall health and satisfaction of client relationships. - work closely with our internal customer success and operations teams to promptly address customer inquiries and resolve issues, ensuring a seamless experience for our clients. who you are - what you'll bring with you: - 5 years' exper...
Ba global talent connects professionals across the americas with meaningful opportunities at u.s. companies. we specialize in remote recruitment, hr operations, and workforce solutions, with a strong focus on transparency, support, and long-term success. at ba, you're never just a placement, you're part of a team that values growth, autonomy, and impact. ba global talent is currently seeking a highly motivated and results-driven business development representative to join our team. the ideal candidate will play a key role in identifying and building relationships with potential clients, nurturing leads, and contributing to the overall growth of the company. you would be joining a fantastic group of people who not only demonstrate their belief in ba and its mission but also deliver fantastic results. if you are a self-starter with a can-do attitude, excellent communication skills, and a passion for sales, we would love to hear from you! apply now for an opportunity to start or further your career with a young, fast-growing company that values its front line. responsibilities: - research and identify potential clients who could benefit from our nearshoring solutions. - build and maintain a robust pipeline of prospective clients. - manage the end-to-end sales lifecycle, from sourcing and contacting leads to applying sales strategies and closing deals. - engage prospects through tailored cold calls and emails to build relationships, educate them on the company’s services, and persuade them to schedule consultations. - manage and maintain the company’s crm system to ensure accu...
Requisition id: 227536 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. the data science role contributes to the overall success of the fraud management group globally ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. ensure all activities conducted are within compliance of governing regulations, internal policies, and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. collaborate with stakeholders including operations, analytics and data science partners, as well as scotia digital and it&s partners to identify opportunities and drive business value in reducing fraud risks by leveraging data science leverage distributed computing tools (e.g. beam, bigquery, hive, spark) for analysis, data mining and modeling collaborate with technology / engineering, analytics, and operational teams to deploy fraud detection and prevention models and algorithms in production across different products and channels create and apply model validation strategies to measure model effectiveness, conduct a/b testing, and make ongoing en...
Requisition id: 227393 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the cca – core banking & integration, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. develop cost effective and efficient applications to meet business objectives by analyzing user requirements, providing technical specifications and design and developing/maintaining programs according to standards. the incumbent must ensure programs and applications developed meet the high availability, integrity and reliability of the on-line transaction processing environment provide production and user acceptance testing support to assigned applications by identifying, evaluating, escalating, resolving problems and supporting other team members responsibilities may also include participation in performance monitoring. provides technical guidance and training to less experienced analysts and programmers. understand how the bank’s risk appetite and risk culture should be con...
Requisition id: 221574 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of information security & control (is&c)-advisory services ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. establish and maintain a detailed understanding of scotiabank’s third party risk management (tprm), threat risk assessment (tra), new iniciatives risk assessments (nira) practices and priorities. specifically, as it relates to information security. be an advocate for is&c, building strong relationships and raising awareness for the importance of effective information security practices in our supply chain. perform comprehensive risk assessments for bank initiatives and projects, identifying potential security threats and vulnerabilities. ensure all risk assessments and security measures comply with the established standards and policies of the group. propose effective risk mitigation strategies to address identified security risks. work closely with project teams,...
Requisition id: 217359 join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. purpose contributes to the overall success of cash management in canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. facilitate agile ceremonies including iteration planning, iteration review, retrospectives, and daily stand-ups. create a forum for discussing vision, goals, and product backlog items amongst the team. apply techniques for effective workflow visualization and management (e.g. kanban or scrum boards). identify, manage, and help mitigate issues and risks , with particular emphasis on timely removal of impediments for the team and/or directing obstacles to appropriate owners for quick resolution. facilitate identifying and enacting improvement strategies to increase the productivity of the team and quality of deliverables. ensure team execution and delivery to committed sprint work – maintaining the momentum of the initiative and upholding a sustainable pace of delivery; track agile metrics to provide statistical proof of momentum and sustainability. understand long-term product planning / roadmap and influence po to have a discussion with development teams to create quicker g...
Http://www.2brothersmoving.net who we are: at 2 brothers moving & delivery our mission is to remove the pain of relocation for portlanders and beyond. this is a remote work from home position for a company headquartered in portland oregon usa. our company understands that our growth and success stems directly from our people. we understand that by hiring a-players that are not only passionate about their position but also invested in our company as a whole creates an incredible formula for a thriving organization. 2 brothers empowers people to grow in our values as leaders who serve, who create life-long relationships, dig deep and challenge the status quo, all while having fun doing it. no industry revolution springs from individuals, it takes an entire team united behind something big. together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of post-its a week, and we give the best high-fives in town. benefits of career opportunities at 2 brothers: a work environment that encourages collaborative approaches to diverse challenges across departments tuition reimbursement for approved courses and personal development workshops support in time off with paid vacation, sick time, personal time and maternity/paternity leadership retreats, personal development workshops, company events & gathering we're seeking an innovative, tech-savvy, and solution-oriented ai implementation specialist to transform our business operations through intelligent automation. they will be adept at building custom ai solutions, streamlining processes, and empowering...
High-volume recruiter (startup experience preferred) location: remote | type: full-time | team: ops & talent apply directly here: https://operationsarmy.com/application the role were looking for a scrappy, high-velocity recruiter who thrives in fast-paced, zero-red-tape environments. you'll be responsible for sourcing, qualifying, and hiring high volumes of talent across operations, customer success, sales, and support roles often globally. this is not a slow, buttoned-up hr job. you'll roll up your sleeves, move with urgency, and treat recruiting like sales: high touch, high volume, and outcome-driven. what you'll do own end-to-end recruitment across high-volume roles (operations, entry-level, offshore, support) build and maintain a predictable recruiting funnel across multiple channels (linkedin, job boards, referrals, outreach) source talent globally, including international contractors and offshore teams design scrappy but scalable processes: simple pipelines, efficient scheduling, fast decision loops coordinate with hiring managers to calibrate candidate profiles, improve jd clarity, and prioritize roles own candidate experience communicate quickly, clearly, and respectfully at every step use tools like airtable, google sheets, and ats platforms (e.g. ashby, workable, or even notion) to track and report on hiring metrics work cross-functionally with ops, product, and founders to staff up strategic hires fast you might be a fit if you have 2-5 years of experience in high-volume or startup recruiting have worked at or with early-stage startups and know how to build from ...
Press tab to move to skip to content link select how often (in days) to receive an alert: select how often (in days) to receive an alert: global revenue operations - sap next gen we help the world run better at sap, we enable you to bring out your best. our company culture is focused on collaboration and a shared passion to help the world run better. how? we focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. we offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. role description: global revenue operations focuses on the successful creation, deployment, and execution of sales supporting processes, tools, and services, across all gro areas (incl. license, cloud, services, and education sales) and in close alignment with related lines of business (incl. hr and finance). gro has the objective of standardizing and simplifying sales related processes and information across the globe. key stakeholders are operations and sales teams, as well as regional, mu and lob coos. services delivery should occur in standard, scalable, and often automated ways. as a sap next gen, you support the execution of transactional activities, actively working to improve relevant processes critical to business success. you also support the efforts of a project team and at times may lead a project....
Job summary individual will be responsible for achieving both sales and order financial plan performance for both the buy/sell and manufacture representative sleeves of the two-way radio business by leveraging the indirect channel partner ego-system. establish strong business relationships with channel partners. develop business and marketing plans to insure growth of the channel partners and the channel as a whole. drive key motorola solutions initiatives through the channel while conducting formal business reviews and on a quarterly basis, present a formal territory business review to peers and channel management. candidates must have the ability to communicate in english fluently to support client relationship management in different regions. they must reside in bogotá, capital district. responsibilities - business development: this is first and foremost a hunter role. the primary focus is new account acquisition which includes but is not limited to cold-calling, securing pilots, contract negotiation and closure. - strategic account management: develop and execute overall account strategy for key accounts, aligning with the customer success team for day to day account management - cross-functional collaboration: work closely with internal teams, including presales engineers, marketing, product management, sales operations, and order/credit management, as well as channel teams and partners to drive new account acquisitions. preferred qualifications - sales savvy: deep understanding of communications and technology sales to commercial accounts, including procureme...
About payjoy payjoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. we lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud ai allow us to offer the lowest cost and qualify the most customers in the industry. as of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term. this role the operations manager is responsible for roll out and expansion of granting a line of credit/credit card with phone financing including funnel and bug detection, identifying bugs/pain points and operational issues, and prioritizing fixes with cross-functional teams, and driving improvements based on user insights and quality standards. key responsibilities - monitor the user funnel and identify drop-off points, friction areas, and blockers that affect conversion or usage of the cl/cc. - detects and tracks bugs, pain points, and operational issues, working closely with product, engineering, and cx teams to ensure resolution. - prioritize fixes and enhancements in collaboration with products based on impact, user insights, and business goals, using structured frameworks. - gather and synthesize user insights through research, support feedback, and data analysis to inform continuous improvements. - drive operational efficiencies through proposal and execution on i...
Salesforce technical architect, ai and agentforce remote - colombia why neuraflash: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. as a salesforce technical architect focused on a...
Jll empowers you to shape a brighter way . our people at jll and jll technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. we are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. responsible for hard services, the facilities coordinator will manage technical suppliers and stakeholders, assessing every technical aspect of the operation. they will be the expert point of contact for the colombia team and provide support to sites in chile and peru. this role is responsible for ensuring the successful technical operation and maintenance of building systems across a designated portfolio, while also providing comprehensive facility support and fostering strong client relationships. the ideal candidate will be a proactive leader with a strong technical background and a commitment to operational excellence and customer satisfaction. - schedule : monday-friday 8 : 00 am to 5pm what this job involves : technical operations & maintenance oversee and coordinate preventive maintenance services for a wide range of building operating systems and equipment, including but not limited to hvac, electrical, plumbing, ups, and fire life safety systems . this includes performing tasks...
Locations: colombia only (remote) come join us at odisea and work with some of the most exciting start-ups in the us in this role you will work with a trailblazing company in the realm of smart building technology, specializing in a saas-based connected platform that integrates hardware and software solutions to optimize building operations. renowned for its innovative approach to enhancing the performance and health of building systems, the company leverages cutting-edge iot technology, data analytics, and real-time insights to revolutionize energy management, operational efficiency, and cost reduction in the commercial and industrial real estate sectors. the role as an iot building systems engineer, you will play a critical role in maintaining excellent customer satisfaction by ensuring the integrity of data collection by minimizing hardware downtime. your expertise in hardware troubleshooting and network programming will ensure seamless server communication and functionality of our deployed iot electrical, gas, and water meters, sensors, and networking devices. this role demands a proactive approach to maintaining our high standards of data accuracy and reliability as well as outstanding attention to the customer experience. responsibilities ticket management and issue resolution - close out hardware-related maintenance tickets using a ticketing software solution (e.g., zendesk or zoho desk) - identify, troubleshoot, and resolve hardware issues flagged by our software or reported by customers and key stakeholders - maintain accurate documentation for tick...
Simplifying care through smarter solutions health note is changing the game in healthcare with ai-powered solutions that simplify patient data management. like a maestro orchestrating harmony, their tools streamline patient intake, automate real-time transcription, and integrate seamlessly with ehr systems. by eliminating inefficiencies and enhancing care delivery, health note empowers clinicians to focus on what truly matters—their patients’ well-being. job description as a zendesk support representative, you will ensure seamless integration of health note into client operations. you’ll triage and resolve customer questions, configuration changes, and bug investigations while providing strategic guidance to maximize platform value. join the professional services team to enhance customer onboarding and support their journey toward operational success. snapshot of your new career employment type: indefinite term contract shift: monday to friday | 8:00 am to 5:00 pm (est or pst) your ticket to a balanced life - 5 days work week - 20 vacation days in total - fully-customized emapta laptop and peripherals - indefinite term type contract - direct exposure to our clients - diverse and supportive work environment - free upskilling through emapta academy courses (want to know more? visit https://bit.ly/emaptatrainingcalendar) the building blocks of excellence - at least 1 year of experience in a technical or support role, particularly with saas products. - proficiency in customer support software, specifically zendesk and jira (required). - strong time management skills, ...
What you'll do we are looking for astructured, reliable, and detail-orientedindividual to join our customer success team as ahelpdesk & customer success operations agent (remote). in this fully remote role, you will serve as afirst-linecontact for cl...
Director, global customer success operations-r-253994 mastercard bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the director, global customer success operations-r-253994 role at mastercard director, g...
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