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REFERENCE DATA SERVICES ANALYST 2 - C10 - BOGOTA

Reference data services analyst 2. c10. bogota citi bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the reference data services analyst 2. c10. bogota role at citi reference data services analyst 2. c1...


CLIENT SERVICES MANAGER

Our job is to revolutionize the strategic communication we are another. co, a global communications agency founded in 2004 and part of the sec newgate group, a global strategic communications and advocacy consultancy. with more than 60 offices across...


CONVERSION AND RETENTION AGENTS

CDI

At techbiz global, we are providing recruitment service to our top clients from our portfolio. we are currently seeking a conversion and retention agents to join one of our clients' teams. if you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. job title: conversion & retention agent locations: anywhere about the role: we’re seeking dynamic conversion and retention agents to join a fast-paced, high-energy sales environment in the capital market and igaming sectors. your mission? turn leads into clients and keep them engaged and trading. responsibilities: engage new leads, convert them into active clients maintain strong relationships with existing clients upsell and cross-sell financial products or services provide high-level client support to boost retention meet and exceed kpis in a performance-driven setting native or fluent in english + one of the following: spanish, german, dutch, french, italian, portuguese, etc. 1–2+ years’ experience in conversion/retention excellent communication & negotiation skills results-driven, motivated by performance and bonuses ability to work under pressure in a target-driven team why join: competitive base salary + generous commissions international, multicultural work environment opportunity to grow within a leading industry relocation assistance may be provided...


COLLECTIONS MANAGER AMERICAS

Full time Tiempo completo

Job title collections manager americas job title: collections manager position type: permanent location: bogota, colombia job family: collections about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will lead a collections team to ensure timely debt recovery and maintain positive relationships. responsibilities include overseeing collectors, developing strategies, analyzing data to optimize performance, and meeting kpis and slas. a strong background in collections, strategic thinking, team building, and talent development is required. in this role you’ll: lead and support a diverse team of professionals to achieve collective goals. ensure timely cash collections by collaborating with collectors on their portfolios, supporting achievement of kpi and sla targets, providing guidance and mentorship to enhance performance, and identifying opportunities to improve processes, people, and systems. facilitate investigations and negotiations with customers or sales teams to address and resolve escalated issues and concerns. monitor and review cases or escalated situations to ensure prompt and effective resolution. proactively identify and initiate demand management processes to drive continuous improvement opportunities. manage bad debt reporting, writ...


ITS END USER/COMMERCIAL ANALYST

Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. you are a specialist in a process, workstream or area in mondelēz international digital services, working to support impeccable service operations. how you will contribute you will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. as a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. in addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with mondelēz international policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team. what you will bring a desire to drive your future and accelerate your career. you will bring experience and knowledge in: your specific process area working in a shared service organization being a good team player and influencing others process design and mapping, and business requirement gathering experience communicating effectively, applying interpersonal skills and taking initiative more about this role what you need to know about this position: what extra ingredients you will bring: education / certifications: job specific requirements: travel requirements: work schedule: no relocation support available business unit summary at mondelēz international, ou...


BUSINESS DEVELOPMENT MANAGER

Full Time, Permanent Tiempo completo

Job description it's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. ‎ the trade development manager is responsible for jointly analyzing market strategies with the commercial department to drive sales growth and expand market share within the andean cluster. how you create impact maintain active communication with the regional tlm team to ensure timely rate negotiations, responses to rate requests, and rate availability on designated platforms. conduct detailed analysis of cargo statistics (bo), monitoring volumes and supplier commitments to support decision-making and justification to trade managers and regional managers. evaluate the local and international maritime market, identifying trends, opportunities, and volume shifts to inform strategic planning alongside country-level commercial departments. negotiate spot ocean freight export rates and local charges in line with regional team guidelines and supplier agreements, supporting product strategy as defined by trade managers, regional and commercial managers. what we would like you to bring bachelor's degree in international business or a related field. commercial experience in freight forwarding and logistics services. intermediate prof...


ANALYST, BENEFITS DELIVERY

Full time Tiempo completo

Job description our purpose title and summary analyst, benefits deliverywho is mastercard? mastercard is a global technology company in the payments industry. our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. our decency quotient, or dq, drives our culture and everything we do inside and outside of our company. with connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. overview the people operations and insights is looking for an analyst, benefits delivery to support benefits and wellbeing programs for global programs and other region benefits, as assigned. this role is responsible for operational and administrative aspects of our benefits programs. the person in this role will partner with relevant stakeholders, including the benefits coe, gbsc (global shared services center), payroll, tprm (third party risk management), p&c (people & capability) technology, and other groups to ensure programs are delivered accurately and on time. this is an exciting opportunity to make an impact within a growing team at mastercard! role global benefits: coordinate contract renewals with global benefits suppliers in collaboration with the global consultant, sourcing, and the global business s...


COLLECTIONS SPECIALIST

Full time Tiempo completo

Job title collections specialist job title: collections specialist position type: permanent location: bogota, colombia job family: finance about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will manage a portfolio of key and strategic customer accounts to facilitate the recovery of outstanding debts from corporations and companies, ensuring timely payments, and maintaining positive customer relationships in this role you’ll: carry out dunning procedures by reviewing exclusion proposals, issuing dunning notices, and initiating service suspension, reactivation, or termination based on customer activity related to outstanding balances. respond to customer inquiries, providing invoice copies, contract details, and other documentation as needed to support timely payments, utilizing internal systems (e.g., sap). communicate with customers via phone and email to gather remittance details, reconcile payment discrepancies, and request corrective actions to reduce aging and support healthy cash flow. identify unapplied payments and recommend appropriate actions such as adjustments or refunds. partner with billing teams and other internal stakeholders to resolve customer-related issues that may delay payment. participate in discussions with account c...


FOOD SERVICES SUPERVISOR / DE ALIMENTOS Y BEBIDAS

Full time Tiempo completo

Position summary ensure staff is working together as a team to ensure optimum service and that guest needs are met. inspect grooming and attire of staff, and rectify any deficiencies. complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. inspect storage areas for organization, use of fifo, and cleanliness. complete scheduled inventories and stock and requisition necessary supplies. monitor dining rooms for seating availability, service, safety, and well being of guests. complete work orders for maintenance repairs. assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the guarantee of fair treatment/open door policy process. follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. speak with others using clear and professional language. develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other emp...


REGIONAL S4O9 DATA SME LA

Full time Tiempo completo

Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. you work with functions and business units to develop strategic roadmaps and to plan agreed-to outcomes. in this role, you ensure that commitments are met, and serve as the point of contact for mondelēz international digital services. how you will contribute you will offer your support on issues and challenges that arise in the processes used in the shared services team and/or with third-party suppliers. in addition, you will support internal and external continuous improvement initiatives and see business projects through to completion. you will also contribute to operational processes by ensuring that key performance indicators and performance management targets are met and by sharing best practices and supporting the super key user community. what you will bring a desire to drive your future and accelerate your career. you will bring experience and knowledge in: shared services building and maintaining effective partnerships with internal stakeholders and suppliers customer service experience communicating, organizational, problem-solving, and analytical and multi-tasking operating effectively in a changing environment and using initiative using data to make recommendations and decisions key performance indicators, managerial reporting, forecasting and budgeting more about this role 3 a 5 años de experiencia en roles funcionales dentro de proyectos de data. experiencia con procesos de master data. coordinación y seguimiento de equipos mu...


CONTRACTS OFFICER

none

Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. david kennedy recruitment is working with a leading tech company who is looking to recruit a contracts officer to join their team in bogota, colombia. position: contracts officer location: remote - colombia employment type: full-time benefits: base salary duties and responsibilities prepare and review a variety of technology-related legal documents, including intellectual property licenses, software agreements, saas contracts, and confidentiality agreements. monitor and interpret legal and regulatory developments across multiple jurisdictions, with a focus on latin america. provide legal support and guidance on diverse commercial and operational matters. contribute to the development and implementation of scalable legal infrastructure, including contract templates and internal processes. maintain accurate records of internal and external legal policies and ensure compliance with applicable standards. requirements: proficient in english (c1), with strong verbal and written communication skills. licensed attorney eligible to practice law in colombia, with issued professional card. 1 to 4 years of relevant legal experience. experienced in overseeing the full life cycle of diverse contract types comfortable working in dynamic, technology-driven environments. ability to navigate legal matters in multi-national and culturally diverse settings. ...


PROGRAM SPECIALIST - NOW HIRING!

Full time Tiempo completo

At zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. what you can expect the responsibilities of the program specialist. position includes project/program management and coordination of the day-to-day activities in the americas transformation management office (tmo), providing guidance to the different stakeholders on tmo policies and processes, overseeing project/transition management staff, and collaborating with other zb department / functional, leaders, while providing technical support to project teams. how you'll create impact serve as the secondary point of contact for all project management related inquiries. coordinate the execution of the americas gbs program status, reporting, budgeting and meetings drive accountability against operational plans across key stakeholders and process owners accurately document the projects' creation, development, and executio...


SR. RECRUITING MANAGER - BPO INDUSTRY

Sr. recruiting manager - bpo industry ac. 26 #92-32, engativá, bogotá, cundinamarca, colombia ● av. el dorado #92-32, bogotá, colombia ● bogotá, bogota, colombia req #28364 thursday, july 24, 2025 company overview and culture exl (nasdaq: exls) is a leading data analytics and digital operations and solutions company. we partner with clients using a data and ai-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. exl harnesses the power of data, analytics, ai, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. exl was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. we are headquartered in new york and have more than 55,000 employees spanning six continents. for more information, visit our exl colombia team is hiring! do you have experience leading recruitment strategies in the bpo sector? are you passionate about attracting and developing high-impact talent? then this opportunity is for you! at exl , we are looking for a senior bpo recruitment manager to join our team in bogotá . this strategic role will be key in leading talent attraction initiatives, optimizing recruitment processes, and managing recruitment teams for both local and international operations. responsibilities: this role will focus on managing the bpo services recruitment team activities for: sourcing, interview scheduling, and other areas of recruitm...


COMMUNITY MANAGER (SPANISH)

none

Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. david kennedy recruitment is working with a leading tech company who is looking to recruit a spanish speaking community manager to join their team in colombia. position: community manager location: colombia (remote) employment type: full-time work model: remote benefits: base salary duties and responsibilities increase brand visibility across social media platforms in collaboration with the content team and ensure proper brand representation by media partners. monitor and analyze community engagement, campaign performance, and overall growth metrics. respond to community questions, manage discussions, and promote a positive, inclusive, and welcoming environment. develop strategies for social media platforms such as instagram, linkedin, youtube, and other messaging platforms. manage and coordinate social media calendars for different teams. identify trending topics, relevant discussions, and opportunities to engage with communities that align with the brand. work closely with the growth, product, and analytics teams to align community objectives and integrate on-platform and off-platform campaigns. requirements: native/fluent in spanish (c1) and proficient in english (b1), with strong verbal and written communication skills. proven experience in social media marketing, community management, or similar roles, essential to be from a casino/igaming background familiarity with social ...


ASSOC. SITE ACTIVATION MANAGER

Job overview. direct and manage the execution of the strategic, operational, and financial delivery of required site activation activities, including but not limited to site id and selection, ethics and regulatory processes and site contracting for assigned studies as determined by company, scope of work and/or sponsor requirements. essential functions: provides strategic planning and project oversight accelerating site activation through best in class project management to ensure fast site activation for patient enrollment. oversee the execution of start up (including pre-award through site activation) and/or lifecycle maintenance for assigned projects in accordance with the agreed start up strategy, adhering to agreed project timelines and in compliance with regulatory requirements (international conference on harmonization (ich)-good clinical practice (gcp), protocol, customer requirements, and internal policies. study delivery scope minimum expectations: accountable for 1 region with multiple countries.; develop, implement and maintain the site activation management plan according to the scope of work and project plan, within the agreed project strategy, resolving project related issues where required. provide ongoing updates and reporting to various levels of the organization, both study team and in some cases senior level colleagues. qualifications: bachelor's degree life science or related field. at least 3 years relevant experience in a scientific or clinical environment. demonstrable experience in an international role; or equivalent combination of education, train...


ON-SITE SUPPORT TECHNICIAN

Join our team of experts! at novotechno de colombia sas , we are leaders in technological solutions and specialized support with international certifications such as iso 9001, iso 27001, and iso 45001. our mission is to revolutionize the way companies access and implement technology. what are we looking for? we are looking for a passionate individual in bogotá to provide on-site technical support, focusing on computer equipment maintenance and repair, with experience in data networks and servers. job responsibilities: 𘫬 provide technical support to internal and external customers. support commercial management in the registration of guarantees and updates. respond to requests from the sales area for updates/repairs according to requirements. conduct periodic visits to clients for corrective and preventive actions. execute technical support services according to the client's needs. control the entry of equipment for management of contracted services. participate in meetings to estimate future services. plan the operation to meet the agreed deadlines. notify and follow up with technical management reports. perform cloning and add hardware. label equipment according to provided definitions. prepare equipment for delivery. review invoices for technical cases handled by third parties. we offer: stable contract with competitive conditions. salary to be agreed upon according to your experience. rolling assistance. dynamic, collaborative and innovative work environment. access to ongoing training in technological solutions. access to coworking space and special celebrations. team b...


COUNTRY DIRECTOR, COLOMBIA AND VENEZUELA (MA453)

Colombia country director, colombia and venezuela organization - international rescue committee posted 24 jul 2025 closing date 24 aug 2025 the international rescue committee (irc) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. founded in 1933 at the call of albert einstein, the irc is one of the world's largest international humanitarian non-governmental organizations (ingo), at work in more than 40 countries and 29 u.s. cities helping people to survive, reclaim control of their future and strengthen their communities. a force for humanity, irc employees deliver lasting impact by restoring safety, dignity and hope to millions. if you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. the humanitarian crisis in venezuela continues to intensify. venezuelans face hyperinflation, which puts basic goods and services—including health care and food—out of reach. shortages of medical supplies make it difficult to diagnose and treat communicable diseases, sexual and reproductive health needs, and more. the lack of food has caused hunger and malnutrition. between 2015 and 2018, more than three million venezuelans left the country in search of goods and services, mainly in neighboring countries. the irc has responded to the crisis by supporting venezuelans across the migration path, including in venezuela, colombia, ecuador, and peru. in colombia, t...


DATA/MACHINE LEARNING ENGINEER - SENIOR

This is a full-time work from home opportunity for a star data/ml engineer from latam. idt( www.idt.net ) is an american telecommunications company founded in 1990 and headquartered in new jersey. today it is an industry leader in prepaid communication and payment services and one of the world’s largest international voice carriers. we are listed on the nyse, employ over 1300 people across 20+ countries, and have revenues in excess of $1.5 billion. we are looking for a skilled data/ml engineer to join our bi team and take an active role in designing, building, and maintaining the end-to-end data pipeline, architecture and design that powers our warehouse, llm-driven applications, and ai-based bi. if you're looking for a company that will give you the maximum flexibility in choosing a location to work, this opportunity is for you! responsibilities: design, develop, and maintain scalable data pipelines to support ingestion, transformation, and delivery into centralized feature stores, model-training workflows, and real-time inference services. build and optimize workflows for extracting, storing, and retrieving semantic representations of unstructured data to enable advanced search and retrieval patterns. architect and implement lightweight analytics and dashboarding solutions that deliver natural language query experience and ai-backed insights. define and execute processes for managing prompt engineering techniques, orchestration flows, and model fine-tuning routines to power conversational interfaces. oversee vector data stores and develop efficient indexing methodol...


DW IDENTITY ANALYST

Pioneering trusted medical solutions to improve the lives we touch: convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. with around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. convatec’s revenues in 2023 were over $2 billion. the company is a constituent of the ftse 100 index (lse:ctec). to learn more about convatec, please visit his role within the digital workplace identity team team will require technical knowledge of active directory, okta, microsoft cloud technologies and azure. you will be responsible for also support project delivery work, provide training both in material and sessions to 1st line support and manage some 3rd line escalations. as an identity analyst you will act as an escalation point for identity related incidents and will also have to coordinate with team members in projects and daily operations over a follow the sun model. you must be an identity sme and preferably certified. you will be cool, calm and collected, with excellent communication skills – both written and verbal english - and the ability to work with a multi-national team to ensure product rollouts are a success. you will be globally supporting a diverse user population across 50+ countries...


WORKFORCE MANAGEMENT SPECIALIST (PORTUGUESE)

none

Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. david kennedy recruitment is working with a leading tech company who is looking to recruit a portuguese speaking workforce management specialist to join their team in colombia. position: workforce management specialist location: bogota, colombia. employment type: full-time work model: on-site benefits: base salary duties and responsibilities assess daily staffing needs and allocate personnel accordingly to ensure optimal operational coverage, including opening and closing of service areas. organize and coordinate employee schedules and shift rotations to maintain smooth operational workflows. collaborate with hr and team leads to manage time-off requests, approve schedules, and ensure all shifts are properly staffed. prepare and maintain daily staffing and attendance reports, verify work hours, process schedule changes, and complete other administrative tasks as assigned. develop and maintain effective staffing plans that support operational goals across departments. track employee attendance and ensure compliance with internal policies and legal requirements. prepare shift transition documentation to support consistent handovers between shifts. requirements: native or fluent in portuguese (b1/2 level), with strong proficiency in both written and spoken communication, as well as english fluency (b2). proven ability to efficiently coordinate staffing schedules and manage multiple...


MANAGER OF OPERATIONS CONTROL ROOM

none

Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. david kennedy recruitment is working with a leading tech company who is looking to recruit a manager of operations control room to join their team in bogota, colombia. position: manager of operations control room location: bogota, colombia employment type: full-time work model: on-site benefits: base salary duties and responsibilities
build and maintain relationships with internal and external clients (staff, operators) coordinate and supervise staff, ensuring adherence to company standards contribute to company development through operational support and feedback document tasks and report to management, including data analysis and kpis motivate, train, and coach staff, especially new employees and ocr team members develop and implement procedures, workflows, and performance metrics for ocr submit consolidated bonus reports to hr on time manage resources to achieve performance goals and ensure service standards stay updated on company procedures, promotions, and game strategies report deviations from company standards and suggest improvements to enhance player experience support iso certification efforts and communicate player feedback to management requirements: proficient in english (c1), with strong verbal and written communication skills. a bachelor's degree in business administration, operations management, or a related field; a master's degree is preferred relevant cert...


FIRST OFFICER - PILOT

Company introduction: from its global hub in dubai, emirates is the award-winning airline that serves customers on six continents, providing high quality air transport services that facilitate tourism and trade. the airline has earned customer recognition for its industry-leading services on the ground and in the sky, delivered by a passionate workforce representing over 160 nations. emirates operates the world’s largest fleet of wide-body boeing 777 and airbus a380 aircraft, offering spacious cabins and iconic inflight features such as its a380 shower spa and onboard lounge, and its ice inflight entertainment system available in all seats across its fleet, offering up to 6,500 channels of on-demand, multi-language content. be part of a new pilot era with emirates exciting changes are on the horizon at emirates for our next generation of pilots. we’re looking for motivated pilots to join the emirates flight deck in an exciting time of opportunity and growth. we’ve got big and ambitious plans for the future, and we want the very best pilots at the helm of our modern fleet of aircraft. with enhanced benefits and improved eligibility criteria, there’s never been a better time to become an emirates pilot. along with growing your career with the world’s largest international airline, there’s much more to being an emirates pilot. you’ll enjoy a generous tax-free salary, rent-free accommodation, provident fund contributions, education allowances, excellent medical and dental cover, chauffeur-driven transport to work and fantastic travel benefits for you and your fam...


EMERGENCY DISPATCHER

Job description this is a remote position. schedule: full-time with flexible overnight scheduling (approximately 40 hours per week) client timezone: eastern time (ohio) client overview be the critical lifeline for customers experiencing plumbing emergencies with a well-established ohio-based emergency services company that never sleeps. this 24 ⁄ 7 operation has built a reputation for rapid response and exceptional customer service, often preventing costly property damage and providing peace of mind during stressful situations. the company is experiencing significant growth with increasingly busy operations, particularly on weekends, and is investing in offshore talent to enhance their emergency response capabilities. you’ll join a team that already includes successful international staff members and be part of a forward-thinking organization that values efficiency and excellent customer service. job description take on a vital role as the first point of contact for customers facing plumbing emergencies during overnight hours. as an after hours emergency dispatcher, you’ll coordinate critical emergency responses while providing calm, professional support to customers in distress. this unique position combines the satisfaction of helping people in urgent situations with the flexibility of working non-traditional hours. during quieter periods, you’ll contribute to important administrative tasks, making this a well-rounded role that maximizes your impact on the business. this is an excellent opportunity for someone who thrives in a dynamic environment and wants to be p...


IMN-686 - HELPDESK & CUSTOMER SUCCESS OPERATIONS AGENT

What you'll do we are looking for astructured, reliable, and detail-orientedindividual to join our customer success team as ahelpdesk & customer success operations agent (remote). in this fully remote role, you will serve as afirst-linecontact for client support, primarily coveringnorth american clients, while contributing to24/7 global service coverageas part of afollow the sun (fts)model. as one of thefirst hires in your region, you will play a key role in helping usscale our global support presence, streamline helpdesk operations, and provideback-office support to our customer success managers (csms). this is a role for someone who thrives in a fast-moving, international environment and wants to help improve the way we support and serve our clients. your key accountabilities are: helpdesk & client support - act as the first point of contact for client inquiries via platforms likejira service desk,zendesk, or similar. - triage and route tickets efficiently to the right internal teams, ensuring high-quality data capture and follow-up. - monitor ticket queues, track resolution status, and escalate time-sensitive issues where needed. - keep all client interactions and internal updates well-documented and easy to follow. customersuccessoperations - provideback-office supportto customer success managers (csms) through crm maintenance, meeting coordination, follow-up tracking, and internal workflows. - help ensureaccuraterecords and consistent updates across systems for full customer visibility. - assistin improving internal cs processes, templates, and playbooks...


MARKETING OPERATIONS PROJECT MANAGER | (LT-071)

2 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. we are looking for a detail-oriented and proactive marketing operations project manager to lead and coordinate marketing initiatives across seo, integrations, automation, and digital workflows. this role is ideal for someone who thrives in a fast-paced agency environment, has experience managing u.s.-based clients, and brings a strong understanding of marketing systems and processes. the ideal candidate is not only organized and communicative but also understands how marketing operations work end-to-end — from gathering requirements to delivering results. key responsibilities - manage and prioritize multiple marketing projects and timelines - gather, define, and organize requirements related to seo, marketing automations, platform integrations, and digital campaigns - collaborate with internal teams including marketers, developers, and designers to execute on project goals - track progress, provide status updates, and ensure timely delivery of high-quality work - maintain clear documentation and ensure alignment between stakeholders - support the integration and automation of marketing tools (e.g., hubspot, google analytics, zapier) - continuously identify ways to improve processes and increase operational efficiency requirements - c1 or native-level english fluency, both written and spoken - 3+ years of experience in project management, ideally within a marketing or agency setting - experience working with u.s.-based or international clients - solid under...


(QBX-143) | DW IDENTITY ANALYST

Job summary pioneering trusted medical solutions to improve the lives we touch: convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. with around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. convatec's revenues in 2023 were over $2 billion. the company is a constituent of the ftse 100 index (lse:ctec). to learn more about convatec, please visit this role within the digital workplace identity team team will require technical knowledge of active directory, okta, microsoft cloud technologies and azure. you will be responsible for also support project delivery work, provide training both in material and sessions to 1st line support and manage some 3rd line escalations. as an identity analyst you will act as an escalation point for identity related incidents and will also have to coordinate with team members in projects and daily operations over a follow the sun model. you must be an identity sme and preferably certified. you will be cool, calm and collected, with excellent communication skills – both written and verbal english - and the ability to work with a multi-national team to ensure product rollouts are a success. you will be globally supporting a diverse user population acro...


CGL679 - SENIOR PRODUCT MANAGER - DIGITAL MEDIA (COLOMBIA)

About truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we've been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference. by applying for this position, you're taking the first step in joining a dynamic team that values your expertise and aspirations. we aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. our client a digital-first agency that blends strategy, design, and engineering to create products, content, and brand experiences across platforms. it helps businesses drive growth through customer-centric innovation, storytelling, and technology. services span ux/ui design, web and mobile development, digital transformation, and creative marketing solutions tailored to modern consumer behavior. job summary seeking a senior product manager to lead the strategy and execution of complex engineering projects. this role involves collaborating with cross-functional teams to deliver large-scale development initiatives, focusing on top-of-funnel user experiences, revenue technologi...


CUSTOMER EXPERIENCE TEAM LEADER - 4PL

Join to apply for the customer experience team leader. 4pl role at a. p. moller. maersk continue with google continue with google join to apply for the customer experience team leader. 4pl role at a. p. moller. maersk maersk is a global leader in int...


SALES TEAM LEADER

Hoy business development associate business development. bogotá bogotá, bogota d.c. tourhero inc. hoy join us as our business development hero job title: business development associate location: bogotá, colombia (wework calle 100). working schedule: ...


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