Direct message the job poster from ntt data europe & latam ntt data company: are more than a company; we are the collective of people who make it possible every day. we form a team of over 139, professionals, each contributing their uniqueness and ou...
¡prepárate para vivir una nueva etapa con periferia it group! si tienes experiencia como especialista en microsegmentación y seguridad de infraestructura y quieres generar un impacto en el mundo tecnológico, esta es tu oportunidad para unirte a nuest...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. what will you do at infobip? - you will provide user support for office it infrastructure, workstations, and user related applications to all infobip employees. - you will try to understand computer systems and its components to be able to tell the advantages and disadvantages of different models and recommend the right one for certain purposes. - you will do researching, testing and implementation of it systems and technologies. - you will be applying new technologies to improve or replace existing systems. - you will be contributing to brainstorming sessions with suggestions on how to improve different services or processes. - you will be collaborating with internal and external stakeholders. - you will proactively share knowledge and help your colleagues, making time to support them. more about you (qualifications): - you are an it technician looking to develop in an international company. - you have knowledge in troubleshooting windows, ma...
Estudiante universitario de las carreras de ingenieria en telcos, electrónica, o afín. experiencia de 2 años en soporte técnico de mesa de ayuda conocimientos mínimos requeridos · conocimientos de sharepoint. · configuración servidores linux y windows · configuración y automatizaciones salas de video conferencia polycom, webex y teams. · configuración de switches y routers cisco · configuración sap (modulo mm, pm) · conocimientos en sistemas operativos (windows, mac) · mantenimiento hardware y software (windows, mac) · conocimiento básico en redes (lan, wifi) · atención a usuarios en soporte a incidentes · deseable módulos ccna · proactivo, responsable, comprometido y excelente servicio al cliente ofrecemos: · contrato indefinido · plan carrera · capacitación continua · modalidad hibrida horario turno rotativo: 6 am a 2 pm , 2pm a 10 pm y 10 pm a 6 am. tipo de puesto: tiempo completo, indefinido...
Location villavicencio, colombia category services job id: r78531 posted: apr 3rd 2023 responsabilities: - realizar mantenimiento a las herramientas asignadas de acuerdo con las estrategias de mantenimiento, estándares y políticas establecidas por baker hughes. - hacer seguimiento a las inspecciones mecánicas, pruebas eléctricas, presión, comunicación y funcionamiento generar de las herramientas. - capacidad para la investigación de fallas y diagnósticos complejos. - trabajar siempre atado a los procedimientos y últimas actualizaciones. - cumplir con todas las políticas legales y de hse. - mantener información actualizadas en sistema, documentar las bases de datos maps, sap, workcenter, pride manteniendo la información al día, interactuar con el departamento de calidad y aseguramiento de herramientas para garantizar que cumplan con todas las especificaciones previo a cada mantenimiento y despacho a los clientes, debe trabajar atado a las políticas de calidad y sistema 6s. - mantenimiento a las herramientas de direccionales ontrak, bcpm, motores, ml, bss, sas, etc. de acuerdo con las asignaciones. about us: we are an energy technology company that provides solutions to energy and industrial customers worldwide. built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. join us: are you seeking an opportunity to make a real difference in a company that values innovation and progress? join us and bec...
Locations: spain | portugal | bogota | santiago who we are boston consulting group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. bcg was the pioneer in business strategy when it was founded in 1963. today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. to succeed, organizations must blend digital and human capabilities. our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. bcg delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. we work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. practice area the risk & compliance practice provides strategic, transformational and technical offerings in risk and compliance. we take a comprehensive view which enables us to help our clients grow their businesses while staying ahead of key risks, anticipating regulatory shifts, and instilling ethical practices. our offerings include, but also extend beyond: compliance and crisis management, cyber and digital risk, credit risk management, balance sheet optimization, market & commodity risk, esg, risk org, ops and operational risk, and supply chain risk. what you'll do as a project leader or principal within bcg’s risk & com...
Who are we? amaris consulting es una firma independiente de asesoría tecnológica que ofrece servicios de orientación y soluciones para las empresas. reúne a más de 7.500 personas distribuidas en 5 continentes y más de 60 países. con más de 1.000 clientes en todo el mundo, hemos implementado soluciones en proyectos importantes durante más de una década. nuestros especialistas cubren sectores que abarcan desde servicios financieros y transporte hasta atención sanitaria y tecnología. amaris es su ‘stepping stone’ para atravesar ríos de cambio, afrontar retos y realizar todos sus proyectos con éxito. job description Únete a nuestro equipo y comienza una nueva aventura en un entorno internacional y dinámico, donde podrás cumplir tus expectativas profesionales dentro de una organización en continuo crecimiento. como especialista en seguridad de redes, tendrás un papel clave en garantizar que las infraestructuras y aplicaciones estén alineadas con los más altos estándares de seguridad. tus funciones apoyar la implementación de micro-segmentación revisar regularmente las reglas de firewall para garantizar el cumplimiento de las políticas de seguridad. gestionar la carga de trabajo de forma eficiente y equilibrada. proponer mejoras arquitectónicas o de herramientas basadas en la experiencia diaria. asesorar a los equipos de it en buenas prácticas de seguridad. evaluar infraestructuras y aplicaciones para asegurar el cumplimiento de los principios de seguridad a nivel de aplicación, red e inter/intra dmzs. administrar firewalls (checkpoint, fortinet, palo al...
Descripción de la oferta ¡prepárate para vivir una nueva etapa con periferia it group! - si tienes experiencia como consultor/a de seguridad informática tprm bilingüe y quieres generar un impacto en el mundo tecnológico, esta es tu oportunidad para unirte a nuestro equipo. trabajarás con más de 1,000 profesionales en una multinacional colombiana líder en el sector ti, con fuerte presencia en américa latina y estados unidos. ¡impulsa tu carrera con nosotros y haz crecer tu potencial! ¿te gustaría llevar tu carrera al siguiente nivel con periferia it group? - Únete a nuestra cultura periferia enfocada al servicio y la innovación, donde cada idea cuenta para superar las expectativas de nuestros clientes. - sumérgete en un entorno laboral dinámico que fomenta el aprendizaje continuo y el desarrollo personal. - participa en proyectos desafiantes donde podrás aplicar tus conocimientos y habilidades para generar un impacto real. - disfruta de un equilibrio entre tu vida personal y laboral, mientras promovemos el bienestar integral de todos nuestros colaboradores. para destacar en tu postulación debes: - ser profesional en ingeniería de sistemas, ingeniería informática, ingeniería de software o disciplinas relacionadas. - contar con experiencia superior a cuatro (4) años en gestión de terceros tprm. - dominar en un nivel alto en marcos de cumplimiento colombiano, aplicables a entidades vigiladas por la superfinaciera, pci, nist. - tener la capacidad de adaptarse a nuevas tecnologías y enfoques innovadores para maximizar su impacto. tus responsabilidades serán: - elaborar r...
Requisition id: 226419 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. position: technical project manager, technology governance & performance / international banking technology & transformation purpose international banking technology & transformation (ibtt) is a centralized program management office that deal with integration and divestitures initiatives supporting various technology teams across the bank. as a technical project manager in ibtt, you will lead a variety of projects across business lines and technologies, using various project management methodologies and tools. you will work in a culturally diverse environment while providing our technology and business partners with best-in-class project management expertise. accountabilities - manage and ensure the successful delivery of complex projects involving multiple teams from different groups across the bank, as well as external vendors when required - is accountable for planning the end-to-end design of significant processes and projects (the full journey) dealing with our infrastructure partners (architecture, security, networking, cloud technologies, etc) - demonstrates ability to develop and maintain high functioning project teams - influences business project decisions with direct impact on financials or operating results - provides technical advice a...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description nice project manager. sutherland is looking for project managers who wants to benefit from a great onboarding program, work environment, job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest it solutions multinationals in the world, nice software solutions. the project manager is responsible of planning and controlling the diverse activities required to deliver projects to final customers on time, on budget, and with the required quality, despite risks and issues. lead activities to foresee risks and issues and create the required mitigation plans. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! main responsibiliti...
About ncr atleos ncr atleos, headquartered in atlanta, is a leader in expanding financial access. our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. requisitos básicos: - técnico o tecnólogo en mecánica, mecatrónica, electricidad, electrónica y/o sistemas (estudiante o graduado) - conocimientos de tecnología de pc y de sistema operativo windows 7 - no se requiere experiencia previa - disponibilidad para viajar (alrededores de medellín), trabajar algunos fines de semana y ocasionalmente en horarios extendidos - licencia de conducir categoría a2 - funciones: - rutinas de diagnóstico de equipos, reparaciones y cambios de algunos módulos - revisión de conexiones, condiciones eléctricas y ambientales de operación de los equipos - ejecutar pruebas de funcionamiento de los equipos - colocación de suministros y solución de atascos de papel - restablecimiento de la operación normal de las máquinas - reportar oportuna y detalladamente los problemas encontrados y las acciones tomadas - solución oportuna de incidentes (hardware y software) en cajeros. habilidades: - comunicación efectiva - orientación al servicio - trabajo en equipo #li-jd1 offers of employment are conditional upon passage of screening criteria applicable to the job. eeo statement ncr atleos is an equal-opportunity employer. it is ncr atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard ...
Ai engineer (remote) part-time | remote | build something new from the ground up about us: we’re a fast-growing company helping real estate professionals across the us and canada scale their businesses through marketing, lead generation, and coaching. our culture is built on ownership, accountability, and grit—we expect high performance, clear communication, and a constant drive to improve. we’re now hiring our first ai engineer—someone who thrives in a blank-canvas environment and is ready to build powerful ai systems from scratch that help us move faster and smarter. the role: as our ai engineer, your mission is simple but impactful: take complex concepts, repetitive processes, or business goals—and turn them into ai-powered automations or agents. you’ll use tools like n8n, llm apis, and other no-code/low-code or custom ai solutions to build tools and processes that make our business more efficient, scalable, and intelligent. this is a hands-on, creative, high-autonomy role where you’ll help define the future of how our business uses ai across every department. what you’ll do: - identify opportunities for ai-powered process automation across sales, marketing, operations, and client delivery. - build custom ai agents or workflows using tools like n8n, openai, langchain, zapier, and other ai platforms. - turn high-level business ideas or pain points into scalable, documented ai systems. - continuously test, refine, and improve automations to maximize speed, accuracy, and roi. - track performance metrics and own outcomes for the ai systems you create. - stay on t...
¿que buscamos? ingeniero data y analitica tus principales responsabilidades a desarrollar: conocimiento: análisis de información, modelamiento de datos, integración y migración de datos, diseño e implementación de modelos de bi, bodegas de datos. experiencia en proyectos y metodología agile. experiencia: en herramientas etl: datastage, datafactory, databricks, oracle data integrator. en herramientas de reportes: sap bo, power bi manejo de base de datos: oracle y sql server, mongodb replicación de datos: oracle golden gate, striim soft skills: competencias blandas: buena comunicación, actitud de gestión y atención al cliente, planeación y acuerdos con el usuario. -en cumplimiento con nuestras disposiciones en materia de protección de datos personales, te informamos que la información que nos proporciones, será tratada conforme al aviso de privacidad que encontrarás en nuestra página web.en el apartado: aviso de privacidad para el tratamiento de datos personales- candidato- als partner für it-beratung und software-entwicklung sind wir auf die digitale transformation unserer kunden aus den bereichen finanzen, versicherungen und industrie spezialisiert. unsere rund 700 talente in deutschland entwickeln mit modernsten technologien nachhaltige lösungen. cinco motivos para ser parte del #teamgft - flexibilidad: ¡aquí el equilibrio lo es todo! ofrecemos un entorno que respalda horarios flexibles y trabajo remoto. - colaboración: la colaboración es fundamental. trabajamos en equipos multidisciplinarios, donde cada persona aporta sus habilidades únicas. - multicultur...
We are looking for an experienced data engineer to work on building, operating, and scaling offerup's batch and near real-time data processing platforms and tools that will power data-driven capabilities throughout the entire organization. this is a highly visible opportunity to build systems that drive the end-user experience, as well as directly supporting backend engineers, business intelligence dashboards and reports, data analysts and data scientists. building the largest and most responsive mobile marketplace poses unique data challenges that require leveraging the latest developments in data infrastructure. we leverage open-source infrastructure where we can but are ready to build and share solutions if they don't exist yet. come help us do that! this role is only available outside the us and not available to any individual based within the us or any us territory. here's more of what you will get to do: - design and develop applications to process large amounts of critical information to power analytics and user-facing features. - monitor and resolve data pipeline or data integrity issues. - work across multiple teams to understand their data needs. - maintain and expand our data infrastructure. you'll thrive in this role if you have: - 3+ years of professional software development experience - strong ability in distributed systems for processing large scale data processing - ability to communicate technical information effectively to technical and non-technical audiences - proficiency in sql and python - experience leveraging open source data infrastructure pro...
Room4 media is a creative agency working with brands & businesses across the globe. we are looking for a highly experienced operations manager to take full ownership of daily agency operations, ensuring smooth execution across client services, production, finance, and project delivery. this is not a pure process improvement role, it is for someone who thrives in the day-to-day execution of agency operations, ensuring projects run on time, teams are aligned, and bottlenecks are cleared before they escalate. key responsibilities daily operations management - oversee all agency workflows to ensure smooth project execution. - be the go-to problem solver for account managers (ams) and project managers (pms). - ensure client scopes are clear and deliverables stay within budget. - track and manage workloads to prevent bottlenecks and overcapacity issues. hands-on team coordination - act as the bridge between ams, pms, finance, and production. - ensure projects stay on track by resolving scope issues, resource conflicts, and misalignments. - manage and enforce sops while remaining flexible in daily problem-solving. billing, sales, and financial operations - supervising financial tracking for projects, including billing, invoices, and expense monitoring. - work with finance to ensure accurate invoicing, approvals, and sales records. - reduce inefficiencies in quoting, approvals, and account setups. client scope and service agreement management - review scopes before they are sent to clients to ensure clarity and prevent scope creep. - work closely with the ceo ...
Company overview lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. as an influential player in the tech industry, we are dedicated to delivering high-value machine learning applications and robust data systems. headquartered in a prime location, lean tech is poised as a leader in the fast-paced freight industry, with a strong presence in the global market. our team thrives on curiosity and a commitment to continuous improvement, making lean tech the ideal setting for those passionate about data engineering and innovation. position overview as an integral member of lean tech's team, this role focuses on enhancing data-driven decision-making through the development and maintenance of modern data infrastructure. the primary purpose is to advance analytics and data science efforts by designing and deploying data platforms and pipelines. you'll collaborate with data and software engineers and data scientists to innovate data tools and systems supporting analytics and business intelligence in the dynamic freight industry. the position’s key responsibilities include bui...
This is a full-time work from home opportunity for a star data/ml engineer from latam. idt(www.idt.net) is an american telecommunications company founded in 1990 and headquartered in new jersey. today it is an industry leader in prepaid communication and payment services and one of the world’s largest international voice carriers. we are listed on the nyse, employ over 1300 people across 20+ countries, and have revenues in excess of $1.5 billion. we are looking for a skilled data/ml engineer to join our bi team and take an active role in designing, building, and maintaining the end-to-end data pipeline, architecture and design that powers our warehouse, llm-driven applications, and ai-based bi. if you're looking for a company that will give you the maximum flexibility in choosing a location to work, this opportunity is for you! responsibilities: - design, develop, and maintain scalable data pipelines to support ingestion, transformation, and delivery into centralized feature stores, model-training workflows, and real-time inference services. - build and optimize workflows for extracting, storing, and retrieving semantic representations of unstructured data to enable advanced search and retrieval patterns. - architect and implement lightweight analytics and dashboarding solutions that deliver natural language query experience and ai-backed insights. - define and execute processes for managing prompt engineering techniques, orchestration flows, and model fine-tuning routines to power conversational interfaces. - oversee vector data stores and develop efficient indexing m...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description our testers work with project teams to ensure software quality through systematic test planning, execution, and defect tracking, ensuring functionality, performance, and reliability of applications before deployment. with deep knowledge of various types of applications, databases, and operating systems, they maintain high standards of product excellence and user satisfaction. responsibilities: - analyze functional and technical requirements to signal inconsistent or insufficient requirements - understand business and user needs deeply - perform functional testing, automated testing and regression testing of services in our tech stack - define quality metrics which are informative, clear and understandable - build continuous integration and deployment solutions - communicate reports that provide insight on quality metrics - you are well versed in automation testing tools such as playwright/cypress/webdriverio/testcafe, rest api testing js libraries/postman, etc. and know to pick the best tool for the job qualifications - 6+ years of quality assura...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. position overview: seasoned sr. it security engineer orchestrating comprehensive security strategies, implementing robust measures, performing audits, and leading initiatives to fortify systems and mitigate risks against evolving cyber threats. responsibilities • analyze and report organizational and system security posture and design architecture and frameworks. • assess adequate access controls based on principles of least privilege and need-to-know and the effectiveness of security controls. • assess all the configuration management (change configuration/release management) processes. • ensure all systems’ security operations and maintenance activities are properly documented and updated as necessary. • ensure ...
Description we're concentrix. the intelligent transformation partner. solution-focused. tech-powered. intelligence-fueled. the global technology and services leader that powers the world’s best brands, today and into the future. we’re solution-focused, tech-powered, intelligence-fueled. with unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. we shape new game-changing careers in over 70 countries, attracting the best talent. in our information technology and global security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. you will work with the best in the world to design, implement and strategize it, security, application development, innovation, and solutions in today’s hyperconnected world. you will be part of the technology team that is core to our vision of develop, build and run the future of integrated services. our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. and we’re proud to be recognized with awards such as "world's best workplaces," “best companies for career growth,” and “best company culture,” year after year. we embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. your natural talent to help others and go beyond wow for our customers ...
Rockwell automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. with more than 28,000 employees who make the world better every day, we know we have something special. behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. we welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. and if that’s you we would love to have you join us! job description as an ot cybersecurity data engineer, you will manage the design, implementation, and testing of our security information and event management (siem) system with a specific focus on integrating and analyzing data from critical ot/ics environments. you will work with cybersecurity teams to ensure the monitoring, detection, and reporting of security threats within industrial infrastructure. we are looking for an understanding of siem and soar technologies, ot protocols, and cybersecurity best practices. resource experienced in siem (security info events management) engineering to develop and accelerate ingestion of new data sources\logs (for the smr services), you will expedite the scaling of ra capabilities to provide wider and better ot environment security visibility , i.e., the front-log—new customers who are looking for someone to manage their ot security. help operate the cyber monitor...
Position description: join cgi! do you want to be part of one of the world’s top five it and business consulting firms? at cgi, we’re hiring a mid-level java cloud engineer (azure) to join an international project. requirements: - bachelor degree in systems engineering, software engineering, or related fields. - conversational english (b2 or higher). - 3–7 years of experience with java and cloud tools. - experience with java 11 and/or 17. - experience building and deploying with spring framework and spring boot. - experience with databases. - experience with cloud platforms (azure). - experience deploying applications to gke using ci/cd. - experience with event-driven systems like kafka and gcp pub/sub. - comfortable using jira, confluence, jenkins, and bitbucket. - knowledge of agile principles. key responsibilities: - design and develop highly scalable and resilient cloud-based applications/microservices using java. - contribute to architecture design and decision-making processes. - participate in daily meetings, presentations, sprint planning, and retrospectives. - build and deploy applications using spring framework and spring boot. - work with event-driven systems such as kafka and gcp pub/sub. - deploy applications on google kubernetes engine (gke) using ci/cd. - use jira, confluence, jenkins, and bitbucket for project management and version control. - follow agile principles throughout the development process. nice to have: - java certification. - knowledge and experience in the banking sector. - experience with other cloud platforms. - familiarity with other ev...
Job title: application security engineer job description we're concentrix. the intelligent transformation partner. solution-focused. tech-powered. intelligence-fueled. the global technology and services leader that powers the world’s best brands, today and into the future. we’re solution-focused, tech-powered, intelligence-fueled. with unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. we shape new game-changing careers in over 70 countries, attracting the best talent. in our information technology and global security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. you will work with the best in the world to design, implement and strategize it, security, application development, innovation, and solutions in today’s hyperconnected world. you will be part of the technology team that is core to our vision of develop, build and run the future of integrated services. our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. and we’re proud to be recognized with awards such as "world's best workplaces," “best companies for career growth,” and “best company culture,” year after year. we embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. your natural talent t...
Título del puesto: gerente de soporte it ubicación: medellín, colombia (hybrid) departamento: managed services horario: lunes a viernes, 9:00 am – 5:00 pm est descripción del cargo ¿te apasiona ofrecer soporte tecnológico de primer nivel y superar metas de sla? en nuestra firma de servicios tecnológicos en expansión, estamos buscando un gerente de soporte it que lidere operaciones críticas, empodere a equipos de “support pods” de alto rendimiento y aproveche al máximo connectwise psa. este rol es clave para garantizar la excelencia en la entrega de servicios y la satisfacción de nuestros clientes. responsabilidades principales: - liderazgo de equipos: guiar y motivar a los “support pods” distribuidos, fomentando la colaboración, la responsabilidad y la mejora continua. - gestión de escalaciones: ser el punto de contacto para incidentes críticos, resolviendo de forma ágil y manteniendo la confianza del cliente. - supervisión del ciclo de tickets: controlar cada ticket desde su apertura hasta su cierre, asegurando el cumplimiento o la superación de los objetivos de sla. - optimización de connectwise psa: monitorear colas de tickets, asignar prioridades y balancear cargas de trabajo para maximizar la eficiencia. - implementación itil: diseñar y perfeccionar procesos de gestión de incidentes, problemas y cambios según las mejores prácticas del sector. - análisis de kpis: medir sla, backlog de tickets y csat; presentar informes con recomendaciones de mejora. - colaboración transversal: trabajar con ventas e ingeniería para incorporar nuevos clientes y ampliar servicio...
About coderio: coderio designs and delivers scalable digital solutions for global businesses. with a strong technical foundation and a product mindset, our teams lead complex software projects from architecture to execution. we value autonomy, clear communication, and technical excellence. we work closely with international teams and partners, building technology that makes a difference. learn more: http://coderio.com a fast-paced, forward-thinking technology team is looking for a senior devops security engineer with strong technical expertise and excellent self-management skills. the ideal candidate will be proactive, independently drive their work forward, and provide regular visibility into task progress—without the need for daily supervision by the tech lead. key responsibilities: support and implement cybersecurity controls across cloud and legacy (iaas) environments, with an eye toward maintaining state of compliance (soc). develop and enforce security policies in private cloud environments, with a focus on google cloud platform (gcp) and future initiatives in aws. enhance the security of containerized environments and orchestrators (e.g., kubernetes), including rule and metric generation. configure, operate, and optimize security tools such as av, siem, falco, and gcp security. improve the configuration and performance of monitoring tools. collaborate with cross-functional teams to enhance api security, propose automation solutions, and support integration efforts. support incident response activities when required. contribute to global cybers...
This is a full-time work from home opportunity for a star data/ml engineer from latam. idt(www.idt.net) is an american telecommunications company founded in 1990 and headquartered in new jersey. today it is an industry leader in prepaid communication and payment services and one of the world’s largest international voice carriers. we are listed on the nyse, employ over 1300 people across 20+ countries, and have revenues in excess of $1.5 billion. we are looking for a skilled data/ml engineer to join our bi team and take an active role in designing, building, and maintaining the end-to-end data pipeline, architecture and design that powers our warehouse, llm-driven applications, and ai-based bi. if you're looking for a company that will give you the maximum flexibility in choosing a location to work, this opportunity is for you! responsibilities: - design, develop, and maintain scalable data pipelines to support ingestion, transformation, and delivery into centralized feature stores, model-training workflows, and real-time inference services. - build and optimize workflows for extracting, storing, and retrieving semantic representations of unstructured data to enable advanced search and retrieval patterns. - architect and implement lightweight analytics and dashboarding solutions that deliver natural language query experience and ai-backed insights. - define and execute processes for managing prompt engineering techniques, orchestration flows, and model fine-tuning routines to power conversational interfaces. - oversee vector data stores and develop efficient indexing m...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are filling positions for kaseya, a global company specializing in it management and cybersecurity platforms, primarily targeting managed service providers (msps) and internal it departments, powered by ai. its goal is to simplify and automate the management of it infrastructure, improving operational efficiency and organizational security. kaseya has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. position overview: we are seeking an experienced avd specialist with expertise in design, implement, and manage azure virtual desktop environments. the ideal candidate will be responsible for optimizing virtual desktop infrastructure, ensuring security, and enhancing user experience while leveraging automation and management tools. key responsibilities: design, deploy, and maintain azure virtual desktop (avd) environments using nerdio manager for enterprise/msps. optimize avd workloads for performance, cost-efficiency, and scalability. configure and manage mult...
Artificial intelligence full stack engineer join to apply for the artificial intelligence full stack engineer role at resilu artificial intelligence full stack engineer 1 day ago be among the first 25 applicants join to apply for the artificial intel...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows...
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