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SERVICENOW ENGAGEMENT MANAGER

At #cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. a company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. at cognizan...


PYTHON ENGINEERING MANAGER

Technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with lea...


AUTOMATION EXPERT SOLUTION SPECIALIST

FULL_TIME

Who we are schneider electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. we call this life is on. our mission is to be your digital partner for sustainability and efficiency. we drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries. position: automation expert solution specialist location: bogotá - colombia this role is responsible to support country sales teams win more business on eae (ecostruxure automation expert) and support customers through their entire project development cycle using eae. what you will do work with the commercial teams on the achievement of eae goals (orders, volume, profile of the projects and customers). managing customer satisfaction through all phases of the project. report kpi’s to the global team (data, dashboard, risks, enhancements, bugs) · animate workshops to promote eae features and functions, and ensure customers understand how to design, organize, and execute code on eae. · implement and test performance of customers’ architectures to demonstrate performance and reduce risks. this includes going to site to support customers and our sales teams as needed. · develop key libraries elements (cats) to support customer projects and ensure their satisfactions (ease of use of eae). · support customer project execution and guide ...


SENIOR MANAGER, ANALYTICS

Join to apply for the senior manager, analytics role at dentsu 15 hours ago be among the first 25 applicants join to apply for the senior manager, analytics role at dentsu get ai-powered advice on this job and more exclusive features. company: merkle inc.
work location: 7001 columbia gateway dr, columbia, md 21046 and remote option to work from home available
salary range: salary: $108,000 - $120,000
manage complex analytics projects ensuring accurate, timely results that align with client requirements. collaborate with audience analytics, data science, marketing, and product teams to design and implement analytics solutions. define measurement frameworks across the full marketing funnel, aligning kpis with business objectives. design analytics solutions tailored to client objectives, develop customized measurement and testing frameworks and defining data flows for comprehensive reporting. effectively communicate analytics insights to stakeholders. drive innovation in analytics methodologies, refining workflows and creating scalable solutions that address needs. establish and promote analytics best practices to enhance performance and ensure consistency. develop documents to facilitate knowledge sharing and support continuous improvement of the analytics team. anticipate project risk and constraints and proactively create solutions. manage and mentor analysts contributing to their technical and career development.

job description:
title: senior manager – analytics
company: merkle inc.
work location: 7001 columbia gatewa...


PRINCIPAL INFRA DEVELOPER

At #cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. a company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. at cognizant, we promote an inclusive culture where we value different perspectives.
job summary
we are seeking a highly skilled principal infra developer with 10 to 12 years of experience to join our team. the ideal candidate will have expertise in agile methodologies and servicenow itsm. this role involves working in a hybrid model with day shifts. the candidate will play a crucial role in developing and maintaining our infrastructure to ensure seamless operations. responsibilities
lead the development and maintenance of infrastructure solutions to support business operations. oversee the implementation of agile methodologies to ensure efficient project delivery. provide expertise in servicenow itsm to streamline it service management processes. collaborate with cross-functional teams to identify and resolve infrastructure issues. ensure the scalability and reliability of infrastructure systems. develop and enforce best practices for infrastructure management. monitor system performance and implement necessary improvements. conduct regular infrastructure audits to ensure compliance with industry standards. manage infrastructure projects from inception to completion. provide technical guidance and mentorship to junior developers. stay updated with the latest industry trends and technologies. contribute to the contin...


BUSINESS ANALYST

Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience, and background. we celebrate our diversity and embrace it wholeheartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle. job description sutherland is seeking an attentive and goal-oriented person to join us as a business analyst for the nice system program. the business analyst is responsible for requirement gathering, creating project documentation deliverables, data analysis, application configuration, writing sql, and conducting unit and system testing on various customer billable projects. work closely with customer sales and service organizations to define application metrics, reports, dashboards, data mapping, and other integration requirements. ensure that complex customer business requirements are accurately captured, documented, communicated, and understood by developers, consultants, business, and technology management both internally at nice and by customers. lead and develop use/test cases and test data to delive...


CUSTOMER SERVICE TEAM LEAD

Customer service team lead location co-barranquilla posted date 26 minutes ago(12/14/2023 4:27 pm) job id 2023-3012 # positions 2 category business support job summary the team lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis customer service clients to ensure high levels of customer satisfaction and productivity. the team lead will provide support, direction, monitoring, and coaching to the assigned agents in all areas of job performance, including consumer contact processing, problem resolution, and work planning. also, the team lead will work with the customer service supervisor to monitor overall team performance, including achieving target transactional volume and quality measures, following the contractual and operational standards of the account. the lead will work with the supervisor to establish and monitor workflow efficiencies, daily work volumes and work schedules to ensure that the company's customer service goals are met. responsibilities team lead plays a critical role in managing the daily operation of a local team of 10+ professionals servicing international clients. manages team productivity and utilization-focused on client-specific kpis and goals set by auxis management. designs and implements process improvements. support the administration of management tasks associated with payroll, separations, leaves of absence (loa), short term disability (std), and on-boarding of new hires. monitor overall team workload and reallocate/delegate tasks as necessary t...


INTERNAL CALL ONLY - (RFP300643) RESEARCH SPECIALIST, MULTIFUNCTIONAL LANDSCAPES, BOGOTÁ, COLOMBIA

Job description about the position the alliance of bioversity international and the international center for tropical agriculture (ciat) is seeking a research specialist with a background in gender and rural development to support the implementation of a component of the project innovaciÓn rural y sostenible para el desarrollo regional bajo la variabilidad climÁtica en la regiÓn central rap-e - aid 12900. the project is funded by the italian agency for development cooperation and led by the italo-latin american international organization (iila). the initiative, which spans 3 years, aims to strengthen biodiversity conservation processes and ecosystem services in the central region of colombia, through the application of the integrated management approach of productive landscapes, taking into consideration social, economic, and environmental sustainability. it also involves launching local, national, and global initiatives to generate policy guidelines that promote sustainable rural development models and foster leadership among women and youth. the research specialist will work under the supervision of the pi and provide technical leadership to a team of experts from the alliance. he/she will closely coordinate with iila's technical teams and with the colombian partner, regiÓn central rap-e. he/she will play a key role in integrating gender considerations into all project activities and in overseeing specific studies and initiatives related to gender. this position is critical to achieving the strategic research goals of the project in collaboration with internal an...


SENIOR FULLSTACK ENGINEER

Please note that we will never request payment or bank account information at any stage of the recruitment process. as we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. please protect your personal information during any recruitment process. while monks may contact potential candidates via linkedin, all applications must be submitted through our official website (monks.com/careers ). about the role as a senior fullstack developer (backend focused) , you’ll play a pivotal role in architecting, building, and maintaining scalable backend solutions for high-impact digital transformation initiatives. you will also collaborate on full-stack projects and contribute to modern cloud and devops integrations for our enterprise clients. responsibilities design, develop, and maintain robust backend systems utilizing python (django) and go (golang) collaborate with frontend engineers and occasionally contribute to react-based frontend development architect and implement scalable solutions on aws and gcp cloud platforms apply devops best practices to streamline ci/cd workflows and infrastructure as code participate in code reviews and mentor junior developers troubleshoot, optimize, and enhance system performance and reliability work cross-functionally with project managers, designers, and client stakeholders other duties as assigned about you qualifications & skills 10+ years of relevant development experience, with a strong backend emphasis deep expertise in python (django) and go ...


LEAD PRODUCT MANAGER

Monks bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the lead product manager role at monks monks bogota, d.c., capital district, colombia 14 hours ago be among the first 25 applicants join to apply for the lead product manager role at monks please note that we will never request payment or bank account information at any stage of the recruitment process. as we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. please protect your personal information during any recruitment process. while monks may contact potential candidates via linkedin, all applications must be submitted through our official website (monks.com/careers). about the role
as a lead product manager on a 3-month contract , you’ll lead a team to deliver an mvp that uses ai to modernize a sports media company’s video archives. you’ll shape product strategy and execution, ensuring seamless integration of new technology to enable faster, more accurate search and retrieval of sports footage. there may be an opportunity for contract extension. responsibilities

define and communicate product vision, goals, and roadmap lead cross-functional teams to build and deliver the mvp organize discovery workshops and synthesize findings into requirements oversee feature prioritization, project plans, and delivery timelines ensure a user-centered interface for easy content search and retrieval document workflows and train media teams on new systems foste...


SERVICE ENABLEMENT GROWTH LPT AMERICAS

Full time Tiempo completo

Responsibilities / tasks this role is a critical driver of commercial excellence and product portfolio growth across the lam region. combining the core elements of sales enablement and service product management, the position ensures that frontline sales teams are equipped with the tools, processes, training, and support required to win in the market—while also steering the adoption and performance of the lpt service product portfolio locally. the role directly supports regional bu heads of service by aligning global strategies with local execution, ultimately boosting revenue, win rates, and customer retention. key responsibilities: sales enablement: develop and roll out playbooks, value-based selling tools, and customer-facing materials tailored to lam service offerings. drive crm usage and pipeline discipline, improving forecast accuracy and opportunity visibility. lead onboarding and upskilling initiatives across the regional service salesforce (commercial and technical). align sales processes, kpis, and best practices across the lam countries. support strategic pricing execution and value communication in collaboration with product management. ensure the adoption of sales enablement platforms, dashboards, and reporting tools to measure impact. service product sales support: act as the regional interface between bu service product management, product development, and country teams. ensure that all relevant lpt service products are visible, understood, and positioned correctly in the lam market. provide input to strategy development by analyzing market trends, installed ...


DATA SCIENCE CONSULTANT

3 days ago be among the first 25 applicants epam is a leading global provider of digital platform engineering and development services. we are committed to having a positive impact on our customers, our employees, and our communities. we embrace a dynamic and inclusive culture. here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. no matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. we are seeking a data science consultant to join our remote team. this role is ideal for someone who is passionate about leveraging data to drive business solutions and is eager to lead projects from conception to completion. as a data science consultant, you will be instrumental in transforming data into actionable insights that inform strategic decisions. responsibilities: lead the design, development, and deployment of ml/ai solutions, providing technical leadership and strategic expertise design and implement responsible ai systems, aligning solutions with client needs through thorough planning and measurement strategies promote ai adoption across different verticals within the organization, envisioning new products and solutions understand client business challenges and articulate how ml/ai solutions can address these challenges collaborate with data scientists and engineers, leading teams with technical expertise and mentorship stay upda...


AUXILIAR OCR

Position targets responsible for validating commercial orders using the opentext ocr validation tool. ensure accurate reading of orders to feed data into the sap system, enabling touchless postings. conduct ocr tool training sessions to promote continuous improvement, leveraging machine learning capabilities. support the onboarding of latam ocr activities into the co hub. assist with the global intelligent document processing (idp) project to develop new validation solutions as an independent service line within ssc areas (sd, ap, ar, ocr, etc.). participate in the upgrade of the opentext ocr tool as part of the intelligent enterprise program. qualifications (for job posting) degrees work experience open to hiring candidates without prior work experience. responsibilities and competencies proficiency with various software applications. fast typing skills and agile processing abilities. maintain high-quality standards in transactional tasks. validate orders for countries including brazil, colombia, peru, chile, and paraguay. support the implementation of new countries as part of the idp strategy. assist with the ocr opentext tool upgrade within the intelligent enterprise program. #j-18808-ljbffr...


LEAD PRODUCT MANAGER

Please note that we will never request payment or bank account information at any stage of the recruitment process. as we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. please protect your personal information during any recruitment process. while monks may contact potential candidates via linkedin, all applications must be submitted through our official website (monks.com/careers ). about the role as a lead product manager on a 3-month contract , you’ll lead a team to deliver an mvp that uses ai to modernize a sports media company’s video archives. you’ll shape product strategy and execution, ensuring seamless integration of new technology to enable faster, more accurate search and retrieval of sports footage. there may be an opportunity for contract extension. responsibilities define and communicate product vision, goals, and roadmap lead cross-functional teams to build and deliver the mvp organize discovery workshops and synthesize findings into requirements oversee feature prioritization, project plans, and delivery timelines ensure a user-centered interface for easy content search and retrieval document workflows and train media teams on new systems foster collaboration and best practices within the team optional: mentor and coach other product managers other duties as assigned about you qualifications & skills 6+ years of software product management experience track record leading complex, end-to-end product delivery strong knowledge of web technologies, apis, an...


JUNIOR PROJECT MANAGER - OP01815

Dev.pro bogota, d.c., capital district, colombia dev.pro bogota, d.c., capital district, colombia get ai-powered advice on this job and more exclusive features. ???? are you in brazil, argentina or colombia? join us as we actively recruit in these locations, offering a comfortable remote environment. submit your cv in english, and we'll get back to you! we invite a skilled and motivated project manager with a strong understanding of the scrum master role to join our team. you'll guide a newly formed mobile development team as they adapt a successful pos system to a new market, ensuring smooth execution, clear communication, and alignment with business goals. ???? what's in it for you:
contribute to adapting a successful pos system to a new market and see the impact of your work on real businesses benefit from comprehensive onboarding, continuous support, and learning from experienced colleagues collaborate with international teams and gain experience in a global environment
is that you?
1-3 years of project management experience with strong knowledge of pm theory and tools strong people management and team facilitation skills strong stakeholder management, communication, and collaboration skills proficiency with metrics such as predictability, estimation, velocity, capacity, and change request volume excellent reporting skills and hands-on experience solid understanding of scrum with experience facilitating scrum events ability to multitask and manage priorities effectively strong problem-solving skills; ability to adapt, follow instructions, and tak...


SERVICE PROJECT EXECUTION MANAGER

Full time Tiempo completo

Responsibilities / tasks the service project execution manager will be responsible for leading the execution of all after-sales services in the middle americas region for the lpt division, ensuring compliance with maintenance contracts, technical support, and effective management of the field service engineering team. this role will serve as the first level of technical escalation in the region and act as a key point of reference for customers and internal teams on technical, operational, and management matters. main responsibilities lead the regional team of field service engineers (7 fses) located in mexico, colombia, and peru. ensure the efficient and safe execution of all technical services and maintenance contracts. guarantee compliance with service operational kpis: resource utilization (utilization rate), service billing, sla compliance, among others. provide operational follow-up on service projects and collaborate with project managers. act as the first point of technical escalation for all service-related matters in the region. participate as a technical reference in customer meetings, supporting commercial and service sales teams. collaborate cross-functionally with key areas such as service sales, engineering, logistics, procurement, among others. support the technical and professional development of team members, fostering growth in both technical knowledge and soft skills. continuously monitor internal service processes, identifying opportunities for improvement and operational efficiency. promote continuous improvement, the use of digital tools, and process s...


SOFTWARE QUALITY ASSURANCE ENGINEER

3 days ago be among the first 25 applicants about sopify.ai we're a us-founded, south asia-operated startup with real market traction and product momentum: sopify.ai: ai-powered sop & playbook generator (mvp live with early adopters) shift: personal growth app with journaling, habit tracking, and goal alignment (launching q3 2025) we’re lean, global, and built for scale — with $500k+ in funding, a growing paying customer base, and an intentional team culture rooted in ownership and outcomes. are you passionate about quality and precision in software development? join our innovative team as a quality assurance engineer and help shape the future of technology. key responsibilities: taking ownership of end-to-end testing lifecycles from design, develop, and maintain robust automated test scripts., including ai/ml application testing, api, etl, mobile & web automation using tools like selenium, rest assured, and jmeter. lead testing of ai/ml applications, ensuring model accuracy, data integrity, and ethical compliance, data validation and traceability develop and optimize automation frameworks, enhancing quality assurance processes. conduct functional and non-functional testing, including performance, security, and usability testing. execute agile-based testing lifecycles, contributing to iterative development and continuous improvement, adherence to the agreed acceptance criteria mentor junior qa team members and promote best practices in test automation and agile methodologies. collaborate with cross-functional teams to identify, document, and resolve defects contribute to...


WORKFORCE MANAGEMENT SENIOR ANALYST

Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.
job description the workforce management application consultant utilizes their domain expertise in workforce management to work side-by-side with the wfm business consultants to assist nice wfm customers with driving value realization and increased system adoption. the application consultant provides design guidance and application expertise to steer transformation and successful roll-outs. the application consultant provides industry best practice guidance to ensure customer fully optimizes their technology usage and maximizes the full potential of the wfm solution. building long-term relationships with customers and becoming a trusted advisor is the key success criteria for this role. the vrs consulting team will manage the customer relationship and individual engagements with a strong focus on oper...


LATAM - LEAD DEVOPS ENGINEER AWS

We currently have a career opportunity for a devops engineer aws to join our team located in latam. as a lead technical consultant , you will oversee and actively participate in all aspects of the software development lifecycle, including estimation, technical design, implementation, documentation, testing, deployment, and support of applications developed for our clients. in your leadership role, you will guide and mentor team members, collaborate with solution architects to define technical strategies, and ensure development activities align with project goals and best practices. you will also take ownership of key technical decisions and foster a collaborative team environment. perficient is always looking for the best and brightest talent and we need you! we’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. you’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. responsibilities: lead and implement infrastructure projects using aws services, ensuring best practices in security, scalability, and automation. design and manage ci/cd pipelines to automate application build, test, and deployment. utilize infrastructure as code (iac) tools like terraform or ansible to provision and maintain cloud resources. manage aws kubernetes environments using helm charts and docker. develop scripts or tools in python or java to automate processes and validate custom components or data connectors. monitor infra...


RESEARCH ASSOCIATE – WATER PROGRAM

Labour contract without fixed time limits full time
join the sei latin america centre and help shape sei’s growing presence in this dynamic region. our team currently includes 37 colleagues from seven countries across the americas, conducting policy-relevant research on water management and sustainable transitions. we are committed to building a talented and dedicated team of environment and development professionals to support further growth and increase our impact. as a regional centre, we have implemented, or are currently implementing, work in ten countries across north, central and south america as well as the caribbean. we actively encourage applications from candidates across the region. for successful non-colombian applicants, the institute will provide support in securing the necessary documentation to live and work in colombia. about the role we are recruiting a research associate who will work under the leadership of the sei latin america water program manager. this role will contribute to manage and implement research, capacity development and policy design projects in the latin america centre related to water management, river basin planning and sustainable sanitation. key duties and responsibilities under the supervision of the water program lead, implement projects of the latin america centre’s water program. this includes developing, using and transferring planning tools and participatory processes that promote holistic, transparent and robust decision-making for planning and management of river basins and water systems. develop platforms for visualizat...


PYTHON ENGINEERING MANAGER

Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters.

job description development is the largest discipline at endava. our developers design, build, and release software products in multiple programming languages, frameworks, and libraries. always collaborating with cross-functional project teams, our developers are adaptable problem-solvers with a client-oriented mindset. a development consultant understands the technical landscape of it projects, comprehends the business context and goals, and uses their experience to develop optimal solutions, including technology and design choices. they support the project manager in planning software delivery, articulate the vision to both technical and non-technical stakeholders, and work directly with customers to define solutions. responsibilities: leda a cross-functional team of frontend, backend/api, and quality assurance engineers to deliver against teams' objectives and milestones; - actively participate in the full software development lifecycle from ideation and planning through to development, testing, customer feedback and further iterations; - drive improvements acr...


ASSISTANT MANAGER SERVER

1 day ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from igt solutions location: bogota mode: work from office profile summary: igt solutions is looking for an assistant manager-system implementation to lead microsoft infrastructure team in a contact centre services environment. the position is responsible to develop overall network it infrastructure processes, procedures, and plans to support future growth as well as ensure reliability, scalability, performance, and security. primary job responsibility: develop it infrastructure processes, procedures, and plans to support future growth as well as ensure reliability, scalability, performance, and security. conduct research and make recommendations on products, services, in support of it infrastructure. set direction and priorities for infrastructure projects, improvements, and other enhancements. establish implementation strategy and metrics-driven processes to ensure quality of delivery and uptime of it infrastructure. negotiate with vendors, outsourcers, and contractors to secure and manage infrastructure-related products and services. develop disaster recovery plans and conduct testing to detect faults ensure information systems and data are secure while maintaining functionality. promote a culture of strong communication, accountability, service-oriented delivery, rewards, employee engagement, and staff development. education and essential experience: 7 to 8 years overall experience. has to play pivotal role in designing, implementation,...


RAIL ENGINEER - MID TO SENIOR LEVEL

Moffatt & nichol specializes in large complex waterfront and transportation infrastructure projects and is recognized as one of the worldwide leaders in this field. we are actively looking for a mid to senior level rail engineer to join our corporate transportation team. as part of the corporate transportation group this position will provide track design engineering support for the freight & economic development team’s rail clients. they will oversee and implement conceptual planning of rail facilities and track connections for new and expanding rail users. this role will promote rail-inclusive development planning for industrial sites and parks accessible by the serving railroad and analyze industrial property and articulates technical development and design challenges to project stakeholders. about moffatt & nichol: moffatt & nichol is a leading u.s.-based global infrastructure advisor specializing in the planning and design of facilities that shape and serve our coastlines, harbors and rivers, as well as an innovator in the transportation complexities associated with the movement of freight. for the 2nd year in a row, moffatt & nichol is ranked engineering news-record #1 for marine & port facilities and top 20 in transportation. we were also named southeast design firm of the year 2023. moffatt & nichol's professional staff includes engineers, planners, scientists and architects who serve our global client base from offices in europe, north america, latin america, and the pacific rim. the firm provides clients worldwide with customized service and a level of excellence ...


NICE - TECHNICAL ACCOUNT MANAGER

Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

job description the technical account manager (tam) is a trusted advisor to nice’s customers and will provide both proactive and reactive post-implementation support ensuring alignment with the customer’s priorities and nice’s business objectives. the tam is responsible for maintaining a strategic relationship across all client business units influencing tactical activities to drive service excellence for designated accounts. the tam is required to be a subject matter expert in the nice solutions deployed at their designated clients and ensure maximum value is achieved from the nice solution. you will be the primary interface between the customers and nice’s support organizations while managing critical issues, problems and requests related to escalations and missed expectations. the tam is an e...


WORKFORCE MANAGEMENT SENIOR ANALYST

Company description we are one sutherland — a global team dedicated to creating innovative solutions. we value diversity in thought, experience, and background, and promote an inclusive work environment. sutherland is an equal opportunity employer committed to a positive workplace culture. founded in 1986, we have grown into a leading provider of business process and technology management services, offering analytics-driven solutions that support the entire customer lifecycle. job description the workforce management application consultant applies their expertise in workforce management to collaborate with wfm business consultants, assisting nice wfm customers in realizing value and increasing system adoption. they provide design guidance and application expertise to facilitate transformation and successful roll-outs, ensuring customers optimize their technology use and maximize the wfm solution's potential. building long-term customer relationships and becoming a trusted advisor are key to success. the vrs consulting team manages customer relationships and engagements, focusing on operational excellence, strategic impact, and supporting the growth of the value realization services team. ensure successful delivery of contact center performance improvements through workforce management recommendations, resulting in high customer satisfaction. develop and maintain strong relationships with customers to ensure ongoing satisfaction. provide expert guidance on workforce management best practices to optimize system usage. facilitate application design workshops, including configu...


TRIBU WORLD AMBASSADOR - TRIBU WORLD

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Matteria supports with the dissemination of this opportunity. the referred organization is responsible for the selection process
location and work mode europe, the middle east and africa who we are tribu world is an ai-powered saas platform designed to serve mission-driven organizations, including associations, ngos, foundations, educational institutions, and social clubs. our platform helps these organizations navigate the complexities of digital transformation by providing cutting-edge tools for efficient membership management, collaborative co-creation of content, secure communication, data analytics, predictive insights, and more. we launched this project with a strong purpose: to empower impactful organizations to thrive by making their operations smarter, stronger, and more efficient so they can focus on what truly matters—creating meaningful change in the world. as a female-led company committed to esg principles, our goal is not only to drive business success but also to foster sustainable, ethical growth that benefits both organizations and society at large, in all safety. our impact at tribu world, impact is at the core of everything we do. we are committed to: empowering communities – providing tools that enable organizations to amplify their reach and effectiveness.
esg principles – ensuring our business operates sustainably, ethically, and inclusively. advocating for digital equity – making digital transformation accessible to mission-driven organizations, regardless of their size or resources. supporting women in tech & leadership – as a femal...


DATA HUB LIAISON - COLOMBIA

Start date: as soon as possible duration: one (1) year with the possibility of extension compensation : dependent on experience location: colombia background the global initiative against transnational organized crime (gi-toc) is an independent civil society organization, headquartered in geneva, switzerland, with offices in austria, south africa, bangkok, colombia and malta, and a globally dispersed secretariat working in around 40 countries. gi-toc comprises a network of more than 600 independent global and regional experts working on human rights, democracy, governance, and development issues where organized crime has become increasingly pertinent. gi-toc provides a platform to promote greater debate and innovative approaches as the building blocks to an inclusive global strategy against organized crime. gi-toc commissions and shares research globally; curates a robust resource library of 2,000 reports and tools specific to organized crime; and uses its convening power to unite both the private and public sectors against organized crime. job summary we are looking for a liaison hub consultant to support the gi-toc project eco-solve: disrupting illicit environmental commodity flows through innovative activities. environmental crime constitutes a major element of the growth in serious criminal activity and is bound up with threats to global peace and security. eco-solve has been specifically designed to address these issues hampering current law enforcement responses. the gi-toc will build a global monitoring system (gms) composed of ‘liaison hubs’ in key countries using o...


ASSOCIATE DIRECTOR, SALES: S&P GLOBAL RATINGS - COLOMBIA & PANAMA

About the role: grade level (for internal use): 11 the team: the s&p global commercial team latam is responsible for optimizing relationships and commercial outcomes with a broad set of clients in the region. we are a close-knit team and collaborate ...


SOFTWARE ENGINEER IN TEST – SCRUM MASTER EXPERIENCE IRC270240

Software engineer in test – scrum master experience irc270240 designation lead test engineer function quality assurance experience 5-10 years location colombia. bogota skills cypress, javascript, playwright, selenium we are seeking a qa automation en...


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