We are enteractive, a service provider in the online gambling (igaming) industry. we are the industry leader and the experts in player reactivation. be it online casino or sportsbook, we know how to reactivate players and increase their retention and...
What will be your mission? as a reservations staff, you will record all details of incoming calls and coordinate each reservation ensuring guest satisfaction. what will you do? encourage upselling and meeting set revenue targets each month. be fully ...
Join or sign in to find your next job join to apply for the senior merchant experience agent role at sezzle 19 hours ago be among the first 25 applicants join to apply for the senior merchant experience agent role at sezzle get ai-powered advice on this job and more exclusive features. about sezzle: with a mission to financially empower the next generation, sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. we're not just transforming payments; we're redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. as we continue to shape the future of fintech and retail, we're building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. if you're excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at sezzle and help create the future of shopping about sezzle: with a mission to financially empower the next generation, sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. we're not just transforming payments; we're redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales thr...
Job summary we are seeking a polite and professional customer service representative to provide exceptional service to clients' customers via phone. the ideal candidate will have excellent communication skills, be able to work independently and in a team environment, and have the ability to multitask and prioritize tasks effectively....
Role summary this role supports the americas shared services center (ssc) organization with day-to-day activities. as a key support for stakeholders involved in field corrective action (fca) activities, you will serve as the field corrective action conciliator. - ensure personal understanding of all quality policy/system items that are personally applicable and follow all work/quality procedures to ensure quality system compliance and high-quality work. - manage customer notification translations accordingly. - foster cross-functional partnerships and mutual understanding of recalls and field corrective actions. - ensure alignment with qa ssc fca specialist about actions to be done with the stakeholders responsible for fca execution. - execute consolidation of actions evidence: customer letters notifications and/or product affected conciliation. - execution of needed follow-ups to obtain missing information or effectiveness checks in collaboration with cross-functional partners. - resolution of issues as required to complete daily work. - provide analytical support for key metrics and operational reports. - closely monitor the accuracy, the quality, and the timelines related to recall data entry and effectiveness checks reporting to senior and corporate management. - maintain all fca documentation in the quality repository. - be a change agent for the organization. identify, facilitate, and implement changes to improve efficiency, compliance, and reduce complexity of processes as required. - participate and support quality system audits in the regions supported. - operate...
Palabras clave: bilingual customer service agent, agente de servicio al cliente bilingüe, representante de atención al cliente con inglés, especialista en soporte al cliente bilingüe, bpo agente bilingüe de atención al cliente para una campaña nueva palabras clave: - bilingual customer service agent - agente de servicio al cliente bilingüe - representante de atención al cliente con inglés - especialista en soporte al cliente bilingüe ¿buscas un nuevo comienzo o un cambio de carrera? ¡esta es tu oportunidad ideal en sutherland! somos una empresa multinacional líder en bpo y estamos buscando un agente bilingüe de atención al cliente para una nueva campaña con uno de los gigantes digitales más importantes. en este rol, serás responsable de brindar el mejor servicio al cliente posible, con un salario base de $2.600.000 y bonificaciones por desempeño de hasta $500.000. ¡aplica hoy y únete a nuestro mayor lanzamiento hasta ahora! responsabilidades: - brindar servicio al cliente de alta calidad. - resolver dudas y problemas de los clientes de manera eficiente. - mantener un registro preciso de las interacciones con los clientes. - colaborar con el equipo para mejorar los procesos de atención al cliente. - participar en capacitaciones y reuniones para mejorar el desempeño. requerimientos: - nivel de inglés avanzado (b2). - disponibilidad de tiempo completo. - excelentes habilidades de comunicación verbal y escrita. - capacidad para trabajar en equipo. - actitud positiva y proactiva. nivel de educación: - bachillerato completo sectores laborales: - call center tele m...
Company description *for our review process, we kindly ask that your cv be in english* nielsen brandbank's database estate consists of sql server databases in several different environments, hosted in microsoft azure. the database administrator will be responsible for providing support for multiple database platforms across different environments. areas of focus will consist of: maintaining performance; incident investigation; configuration and administration; integrity and high-availability. job description . contribute to the sql database roadmap and strategy for the adoption of cloud technologies. · maintain the integrity and performance of all database platforms across all environments through regular maintenance and monitoring. · ensure backup procedures are in place and available for disaster recovery procedures. · maintain the high-availability and disaster recovery (hadr) systems including performing failover and failback. · provide administration and support for areas surrounding security, sql agent jobs, ssis packages. · provide consultancy and code reviews to other areas of the it department regarding database design and performance whilst adhering to industry-standard best practices and community recommendations. · support and deliver database related code deployments across all platforms and environments for other it teams. · ensuring adherence to principle of least privilege with regards to security and access permissions in all environments. · provide continual performance tuning and optimisation ideas/solution with relevant informatio...
Palabras clave: customer service, support, english proficiency, career opportunity, agent, servicio al cliente, primer empleo, estudiante, bilingue, legal - caldas - - - - - - ¡Únete a nuestro equipo! 📢 si cuentas con experiencia en atención al cliente, soporte al usuario o roles similares, y tienes un dominio del inglés del 80% (c1), esta es tu oportunidad!. ¡postulate ahora y da el siguiente paso en tu carrera! 🚀 funciones: - responder de manera oportuna las llamadas realizadas por los clientes. - registrar en el sistema la información correspondiente a los clientes. - agendamiento de citas para los clientes con representantes de la empresa. - mantener una comunicación asertiva y cordial con los clientes, asegurando una relación cercana y de confianza con ellos. beneficios: - horario lunes viernes 7am a 5pm - tipo de contrato: término indefinido. - salario competitivo. - presencial en medellín estamos en búsqueda de talentos como el tuyo para explorar la posibilidad de que te unas a nuestro equipo. ¡esperamos conocerte pronto! habilidades crm software data entry microsoft office suite communication skills problem solving empathy ¡ten cuidado con el fraude! magneto y sus empresas aliadas nunca te pedirán dinero a cambio en un proceso de selección. ten cuidado, revisa bien la vacante y si ves algo sospechoso repórtalo. requisitos para aplicar a la vacante: experiencia: 1 año de experiencia nivel de estudios: bachillerato completo salario: salario a convenir aplicar compartir vacante en: empleos simi...
About this role we are seeking a skilled python engineer to join our fast-moving team focused on building next-gen agentic ai applications. from chatbots to voice agents, you will help lead the design, development, and deployment of intelligent systems that reshape customer engagement. this is a hands-on role ideal for someone who thrives in experimentation, communicates clearly, and enjoys pushing technical boundaries in a cloud-native environment. - design, develop, and deploy multi-agent ai applications using python - collaborate with product and engineering leads to define and ship features - build chatbots, voice agents, and email-response systems with agentic ai - run experiments to test and validate emerging technologies - present technical ideas and updates clearly to internal stakeholders - stay up-to-date on advancements in ml, llms, and conversational ai the ideal candidate will have strong experience developing production-grade applications in python, hands-on experience with langchain/langgraph or similar agentic frameworks, and experience with cloud platforms (aws, gcp, or azure). we offer 100% remote work, highly competitive usd pay, paid time off, autonomy at work, and the opportunity to grow your expertise working on innovative projects with leading companies. you will be part of a dynamic team that values well-being and work-life balance, offering engagement activities and fostering collaborative teams to ensure you thrive both personally and professionally. we are looking for someone who is proactive, communicative, and passionate about innovation ...
Description : title: knowledge management specialist summary of role the knowledge management specialist is responsible for the creation, curation, governance, and optimization of support and product knowledge assets across the organization. this role ensures internal teams and external customers have timely access to accurate, relevant, and actionable knowledge through various delivery channels including portals, help centers, and ai-driven tools. the knowledge management specialist leverages advanced technologies, including generative ai, to automate article creation and improve knowledge findability and reuse. this role also prepares and structures knowledge content to optimize interactive ai engagement with support agents and customer community members, ensuring consistent, personalized, and intelligent support experiences. how you’ll succeed -maintain a high-quality, searchable knowledge base by authoring, curating, and publishing articles across products, features, and support scenarios. -collaborate with support, product, and engineering teams to translate complex concepts into clear, customer-friendly documentation. -use ai technologies to generate initial drafts of knowledge articles from product updates, support cases, training materials, and subject matter expert inputs. -design and structure knowledge for conversational ai and virtual agents, including metadata tagging, faq optimization, and dialog-ready formatting. -develop knowledge readiness strategies to support ai-led agent assist and community self-service, ensuring content is optimized f...
Job summary: we are searching for a polite, professional customer service call center agents to represent our clients professionally by providing remarkable service to their customers via phone. the customer service call center agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. customer service call center agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. responsibilities: answer inbound calls and greet customers with energy and enthusiasm. place outbound calls and communicate with energy and enthusiasm to customers. build lasting relationships with clients, customers, and other call center team members based on trust and reliability. understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. meet department productivity and quality standards. strive for first call resolution and take true ownership of customer needs and issues. communicate and follow instructions for one call customer resolution. deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. take an active role in educating customers about our clients products and services. skills requirements: experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. must have ability to work independently and in a t...
We are softserve is a global digital solutions company, headquartered in austin, texas, and founded in 1993. with 2,000+ active projects across the usa, europe, apac, and latam, we deliver meaningful outcomes through bold thinking and deep expertise. our people create impactful solutions, drive innovation, and genuinely enjoy what they do. the ai and data science center of excellence (coe) is softserve’s premier ai/ml hub, primarily based in europe. with 130+ experts, including data scientists, research analysts, mlops engineers, ml and llm architects, we cover the full ai lifecycle, from problem framing to deployment. in 2024, we delivered 150+ ai projects, including over 100 focused on generative ai, combining scale with measurable impact. we are a 2024 nvidia service delivery partner and maintain strong collaborations with google cloud, amazon, and microsoft, ensuring our teams always work with cutting-edge tools and technologies. we also lead gen ai lab, our internal innovation engine focused on applied research and cross-functional collaboration in generative ai. in 2025, a key area of innovation is agentic ai, where we design and deploy autonomous, collaborative agent systems capable of addressing complex, real-world challenges at scale for our clients and internally. if you are educated with a degree in computer science or a related field experienced in a similar position, including 2+ years of design and implementation of enterprise-scale ai/ml solutions in the aws cloud using services such as amazon sagemaker, aws bedrock, amazon kendra, aws glue, aws data pipeline...
We want you on our team ️️ the coomeva cooperative business group is an organization currently comprised of 14 companies that provide well-being, quality of life, and opportunities for advancement through services such as protection and solidarity; entrepreneurship and business development; education; housing; healthcare; and financial services. our value promise, "coomeva makes your life easier," provides comprehensive solutions to the well-being and quality of life needs of our associates and their families at every stage of their lives. what will your goal be? our commercial collection campaigns focus on recovering outstanding invoices from our associates so they can continue to enjoy the benefits of our products and services. what are the contractual benefits? fixed-term contract for work or labor for 1 year with the possibility of renewal and direct hiring for an indefinite term. 100% call center work (in person). excellent work environment. commissions for compliance with variables and goals without a ceiling and 100% benefits. growth and development plans: career plan and seedbed plan. what requirements must you meet? academic training: bachelor's degree, technical degree, technologist degree or professional degree. 6 months to 1 year of experience in call centers and debt collection management. knowledge of office suite management and office tools. office hours and two or three saturdays a month (half day). skills teamwork. proactivity. assertive communication. decision making....
Prior experience sales related experience (preferred). education high school diploma ( preferred) skills interpersonal and computer skill confidentiality multitask strong organizational & problem solving skills fluent in verbal and written english main responsibilities need to be able to prioritize in a fast-paced environment, adjust changing priorities, meet deadlines and work well under pressure provide customer accurate and detailed information of the product/service accounts information updates persuade customer to acquire their service. (offer promotions, discounts, bundles) expedites the resolution of customer problems and complaints. maintains financial accounts by processing customer adjustments. comply with all of the established policies (general, security of information, compliance) and standards of conduct established by km2. your duties will include but not be restricted to the above. other responsibilities or duties as assigned by direct supervisor. position measures and reports quality audits / supervisions campaign kpi agent ranking (attendance/ productive hours / campaign kpi’s)...
Customer service analyst location co-barranquilla posted date 19 hours ago(12/13/2023 2:20 pm) job id 2023-3010 # positions 29 category business support job summary the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity responsibilities • answer customer calls regarding client services (passports and visas) • meet all agent kpi’s including call efficiency, quality, quantity, and nps customer satisfaction scores. • treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. • walk customers through the process and educate them on the requirements. • educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passport. • resolve customer concerns through a one call resolution vision. • listen carefully to our customers to ensure appropriate responses. • tactfully handle upset customers with empathy. • mirror service offerings to travel needs – offer upgrades/downgrades appropriately. • communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. • input all concerns or suggestions for company follow-up, as well as survey responses. • adhere to department guidelines when servicing our customers. • complete the necessary follow-up actions to notify the a...
Do you have a good level of english and want to practice and improve it? this is your chance! a well-known multinational company is looking for bilingual customer service agents. a c1 level of english or higher is required. salary: 3,500,000 cop + incentives such as additional bonuses, complementary health insurance, and life insurance. schedule: initially on-site for 2 months at the office, monday to friday from 8:00 a.m. to 6:00 p.m., with weekends off. then, the position shifts to 100% remote (home office), working 8-hour shifts within the time window of 6:00 a.m. to 9:00 p.m., with two days off per week. main responsibility: provide solutions to customers in the united states. contract type: permanent (indefinite term)! work location: bogotá, near gran estación shopping mall.el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia...
Somos una empresa tecnológica internacional con sede en palma, de más de 200 profesionales y en constante crecimiento. precisamos incorporar una persona con experiência a nuestro equipo de soporte técnico del api xml de juniper. las principales funciones que llevará a cabo estarán relacionadas con: resolución de casos de soporte de nuestra api. soporte técnico al equipo de project manager en la elaboración de nuevos desarrollos. realizar las auditorías que se le solicitan por parte del equipo de desarrollo. revisión de los nuevos desarrollos antes de puesta en producción. buscamos una persona: con formación técnica en integraciones y conocimiento de negocio, o con interés por aprenderlo. con capacidad de estimación, elaboración de flujos, y comprobaciones de las api´s (juniper & proveedores). organizada y orientada al detalle. con capacidad de trabajo en equipo, cumplimiento de fechas y trabajar bajo presión en un entorno dinámico y activo. con iniciativa y proactividad para proponer cambios o mejoras. requisitos: estudios: grado en ingeniería informática, telemática o similar. nível alto de inglés, se valorará idiomas adicionales. ventajas: somos una empresa innovadora en continuo crecimiento, donde podrás progresar en tu carrera profesional. plan de formación continuo adaptado al puesto de trabajo y orientado al crecimiento profesional dentro de la empresa. horario flexible y jornada híbrida. bonus económico variable anual en función del beneficio y crecimiento de la empresa. ambiente laboral informal. grado en informática o similar...
Sobre nosotros somos la empresa #1 en mercadeo digital para las pymes en puerto rico. buscamos expander nuestro team a colombia. objetivo general del puesto ¿qué buscamos? el consultor de telemercadeo es encargado de ponerse en contacto con posibles clientes para lograr agendar una cita. con el fin de proveer información acerca del producto y sus características, con la única finalidad de que los consultores de medios logren convencer a los prospectos y cerrar la venta. requisitos: un año (1) o más de experiência como representante de tele-marketing, ventas,cobros o rol similar. bachillerato completado en administración de empresas o área relacionada. excelente conocimiento sobre sistemas de computadora (ejemplo: crm software) y sistema de telefonía. enfocado a resultados y el poder cumplir la cuota semanal de citas requeridas. habilidad para aprender sobre nuestros productos y/o servicios, saber describirlos y explicarlos a posibles prospectos. ofrecer seguimiento a posibles prospectos para conseguir cita. ser persuasivo y hábil en el manejo de objeciones. excelente comunicación verbal en español. infopáginas is an employer with equal opportunities in employment and affirmative action. (m/f/v/d)_ v6abluixrd...
¡oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿quieres saber por qué rappi? ️ vemos oportunidades donde otros ven problemas; ️ vemos cercania donde otros ven distancia; ️ vemos adrenalina donde otros ven presión. Únete a un equipo donde todos somos capaces de todo, donde todos tenemos las mismas oportunidades, sin importar género, raza, orientación sexual, religión, nacionalidad, edad, discapacidad, formación o experiência. ¿te ha gustado lo que has leído hasta ahora? descubre cómo entregarás magia junto con nosotros a través de tu misión rappi revisa cómo impactarás nuestro ecosistema: como parte de rappi, serás responsable de: siga los procesos y procedimientos establecidos para cada flujo de trabajo- asegúrese de que todas las solicitudes se completen dentro del acuerdo de nível de servicio acordado- resolver problemas técnicos y escalar problemas complejos al equipo apropiado- mantener registros precisos y actualizados de todas las interacciones.- brindar un servicio al cliente excepcional y comunicarse de manera efectiva con los clientes.bien y ahora, ¿cuáles son los requisitos para que yo sea parte de este universo de neón?- experiência laboral mínima de 6 meses en un call center con enfoque en servicio al cliente- capacidad de análisis y búsqueda de información- facilidad de comunicación- capacidad de trabajo en equipo- excelentes habilidades de comunicación escrita y verbal- capacidad para trabajar de forma independiente y como p...
Si tienes habilidades excepcionales y estás listo para enfrentar nuevos desafíoste invitamos a postularte! descubre oportunidades emocionantes y workea con nosotros. funciones: recuperacion y cobro de cartero de mora temprana.radicacion de negociacioneshorario: turnos rotativos cumpliendo las 47horas semanales, franja horaria: lunes a viernes 07:00am-06:00pmsabados 08:00am - 02:00pmse reciben estudiantes de lunes a viernes en horarios nocturnostipo de contrato: indefinidosalario: $1.300.000 + prestaciones de ley + comisiones que van desde $260.000 hasta $812.000 y premiaciones por resultados. lugar y modalidad de trabajo presencial sede americas y posibilidad de etrabajo de acuerdo a desempeño. - requerimientos - educación mínima: bachillerato / educación mediamenos de 1 año de experiênciapalabras clave: demostrador, representante, demostrador, feriante, viajante, agentsi tienes habilidades excepcionales y estás listo para enfrentar nuevos desafíoste invitamos a postularte! descubre oportunidades emocionantes y workea con nosotros. funciones: recuperacion y cobro de cartero de mora temprana.radicacion de negociacioneshorario: turnos rotativos cumpliendo las 47 horas semanales, franja horaria: lunes a viernes 07:00am-06:00pmsabados 08:00am - 02:00pmse reciben estudiantes de lunes a viernes en horarios nocturnostipo de contrato: indefinidosalario: $1.300.000 + prestaciones de ley + comisiones que van desde $260.000 hasta $812.000 y premiaciones por resultados. lugar y modalidad de trabajo presencial sede americas y posibilidad de etrabajo de acuerdo a desempeño. - re...
Descripción general at baires dev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for call center agents to join our recruiting team and participate in different projects made up of multicultural teams distributed throughout the world. this person must be proactive, detail oriented and demonstrate excellent analytical abilities, as well as teamwork and multitasking skills. this is an excellent opportunity for those professionals looking to develop in one of the fastest growing companies in the industry! what you will do: - support the sourcing process that includes posting job openings on various job boards, headhunting, use of social networks, filtering of cvs, and contact with candidates. - understand the requirements of each vacancy to carry out the headhunting process according to these needs. here's what we're looking for: - at least 1 year of work experience. - knowledge of the it market. - excellent communication skills. - great capacity for self-management. - studies in human resources, psychology or related careers. - advanced english level. ho...
Eperformance esta buscando a alguien como tú, esta oportunidad es para ti. aplica hoy, se parte de nuestro equipo y disfruta de un agradable ambiente laboral. aplica a nuestra línea de ventas, tenemos grandes beneficios salariales y grandes experiências para ofrecerte, si sabes de alguien más quecumpla con el perfil puedes reenviarle esta oferta, para ser elegibles es necesario: beneficios- 47 horas a la semana - comisión por ventas - oportunidades de crecimiento - fondo de empleados¡muchos más!requisitos- bachiller - 6 meses en ventascondiciones- salario básico - horario de 7*24 - descanso compensatorio - prestaciones ley¡somos expertos en interacciones entre personas, lo que nos brinda la ventaja de ofrecer una experiência superior al cliente en cada contacto!. -requerimientos - educación mínima: bachillerato / educación media1 año de experiênciapalabras clave: demostrador, feriante, viajante, agent, representative, agente, service, costumer, sales, cambaceoeperformance esta buscando a alguien como tú, esta oportunidad es para ti. aplica hoy, se parte de nuestro equipo y disfruta de un agradable ambiente laboral. aplica a nuestra línea de ventas, tenemos grandes beneficios salariales y grandes experiências para ofrecerte, si sabes de alguien más que cumpla con el perfil puedes reenviarle esta oferta, para ser elegibles es necesario: beneficios- 47 horas a la semana - comisión por ventas - oportunidades de crecimiento - fondo de empleados¡muchos más!requisitos- bachiller - 6 meses en ventascondiciones- salario básico - horario de 7*24 - descanso compensatorio ...
At bairesdev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for a remote recruiting agent to join our recruiting team and participate in different projects made up of multicultural teams distributed throughout the world. this person must be proactive, detail-oriented, and demonstrate excellent analytical abilities, as well as teamwork and multitasking skills. this is an excellent opportunity for those professionals looking to develop in one of the fastest-growing companies in the industry! what you will do: - support the sourcing process that includes posting job openings on various job boards, headhunting, use of social networks, filtering of cvs, and contact with candidates. - understand the requirements of each vacancy to carry out the headhunting process according to these needs. here's what we're looking for: - at least 1 year of work experience. - knowledge of the it market. - excellent communication skills. - great capacity for self-management. - studies in human resources, psychology, or related careers. - advanced english level. how ...
Third way health ( ) helps medical practices and healthcare organizations across the united states to improve the patient experience while reducing the administrative burden on practice owners and management. we enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world class services. what unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. about the position: we're looking for full-time agents for our medical provider support services team in the medellin area. as part of our provider support services team you will have the chance to help us improve the healthcare experience in the us for thousands of patients and providers by helping them with their inquiries (incl. claims payment status checks, provider dispute resolution, insurance eligibility verification, authorization status check, etc.). salary: 3.000.000 cop , plus bonus 150.000 cop contract type: indefinite contract work location: onsite with the possibility to work from home starting in q2 2024 based on performance responsibilities: provide inbound call center services for client's providers take provider calls and help them with e.g., claims payment status checks, insurance eligibility verification, medical authorizations, dispute resolution, etc. provide accurate, satisfactory answers to providers' queries and concerns de-escalate situations involving dissatisfied providers, offering assistance and support review accounts, providing updat...
¡bienvenido/a a un nuevo mundo de oportunidades!estamos buscando para nuestro equipo de trabajo en medellín un/a agente de servicio al cliente multicanal con 1 año de experiência en contact center/call center/bpo.responsabilidades: -emisión y/o recepción de llamadas/chats para informar al cliente, verificar datos, realización de encuestas, solicitud de algún dato, etc.redireccionar las solicitudes del cliente al departamento correspondiente para su gestión.cualquier otra función que se considere relevante y necesaria en el área.requisitos: -bachiller.un (1) año de experiência en contact center/bpo/call center.disponibilidad de tiempo completo 24/7-disponibilidad para laborar de manera presencial.si cumples con los requisitos, postúlate a esta oferta y te estaremos contactando por correo electrónico para darte más detalles sobre la oferta y empezar correctamente nuestro proceso de selección.te esperamos!!. -requerimientos - educación mínima: bachillerato / educación media1 año de experiênciaconocimientos: servicio al cliente, trabajo en equipopalabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, callcenter, eoperador, efonista, ephonist, efonico, service, costumer, cliente¡bienvenido/a a un nuevo mundo de oportunidades!estamos buscando para nuestro equipo de trabajo en medellín un/a agente de servicio al cliente multicanal con 1 año de experiência en contact center/call center/bpo.responsabilidades: -emisión y/o recepción de llamadas/chats para informar al cliente, verificar datos, realización de encuestas, solicitud de algún dato, ...
Aplica a nuestra línea comercial, para la compañía de ecomunicaciones, tenemos grandes beneficios salariales y grandes experiências para ofrecerte.crece junto a eperformance y haz parte de este gran equipo.beneficios: - 42 horas a la semana. oportunidades de crecimiento laboral. fondo de empleados - posibilidad de estudios ¡muchos más!requisitos: - perfil: bachilleres certificados - no requieren experiênciacondiciones: - salario básico + comisiones - horarios: turnos de lunes a viernes entre 7:00 am a 10:00 pm - días festivos según las características del país que atendemos. descanso fin de semana semana - prestaciones ley.¡somos expertos en interacciones entre personas, lo que nos brinda la ventaja de ofrecer una experiência superior al cliente en cada contacto!¡en tp conectamos a colombia con el mundo a través del conocimiento, tecnología y experiência en el mercado!aplica hoy !. -requerimientos - educación mínima: bachillerato / educación mediapalabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, cambaceo, salesaplica a nuestra línea comercial, para la compañía de ecomunicaciones, tenemos grandes beneficios salariales y grandes experiências para ofrecerte.crece junto a eperformance y haz parte de este gran equipo.beneficios: - 42 horas a la semana. oportunidades de crecimiento laboral. fondo de empleados - posibilidad de estudios ¡muchos más!requisitos: - perfil: bachilleres certificados - no requieren experiênciacondiciones: - salario básico + comisiones - horarios: turnos de lunes a viernes entre 7:00 am a 10:00 pm - dí...
Flying is easy, isn't it? you are used to catching planes to fly all around the world. check in, print your boarding passes, drop your bags, go through security, then board the plane... it's no rocket science. is it really that simple? do you really know how it works behind the scenes? are you curious to know what it takes to be cleared to fly by the regulatory authorities? how the check-in agent will charge you for excess baggage or kindly waive the excess? have you ever wondered what happens when a flight is delayed or cancelled? how does the airline make sure that you get your connecting flight? this is a very complex business, always changing, where any mistake can severely damage the airline reputation and business, and where all airlines have their set of specificities that we need to accommodate. we are managing the world leading airline passenger servicing system - a system that provides check-in and boarding services to approximately 150 airlines and 1 billion passengers each year. we're looking for enthusiastic qa engineers to work with our developers and product analysts and help us to assurance the quality of the solutions and fixes delivered to our customers in our departure control system (dcs) product of customer management to address these. the role is based at our bogota development center. you will join the team that maintains the software that handles the complex logic to manage the baggage, ancillary, regulatory and all processes related to flights at the core of the amadeus dcs customer management application. summary of the role: as a qa ...
Join expatrio expatrio is an ambitious berlin-based start-up in the field of fintech and edtech and currently has a vacancy for the position as customer support agent (spanish & chinese). latam (remote freelance) our goal is to make the way to and in...
Full-time company description hos247 llc is a growing technology company that provides hardware and software solutions to trucking companies in the usa and canada. our top-rated eld logbook and fleet management system ensures transportation complianc...
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