At iron mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk t...
Career opportunities with unitrust financial group a great place to work. careers at unitrust financial group current job opportunities are posted here as they become available. tired of chasing leads? want a sales role where the system actually work...
¡eperformance esta buscando a alguien como tú, esta oportunidad es para ti. aplica hoy, se parte de nuestro equipo y disfruta de un agradable ambiente laboral. aplica a nuestra línea de servicio al cliente, buscamos nuevos talentos que deseen ser parte de una excelente entidad bancaria, tenemos grandes beneficios salariales y grandes experiências para ofrecerte, si sabes de alguien más que cumpla con el perfil puedes reenviarle esta oferta. requisitos: - seis meses en servicio al clientecondiciones: - tiempo completo - prestaciones de ley.beneficios: - 47 horas a la semana - oportunidades de crecimiento - fondo de empleados¡muchos más!te ofrecemos excelente ambiente de trabajo, estabilidad, aprendizaje, y oportunidades de crecimiento que te ayudarán a cumplir tus sueños, metas. ¡somos expertos en interacciones entre personas, lo que nos brinda la ventaja de ofrecer una experiência superior al cliente en cada contacto!. -requerimientos - educación mínima: universidad / carrera técnica1 año de experiênciaedad: a partir de 18 añospalabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, callcenter, eoperador, efonista, ephonist, efonico, service, costumer, cliente¡eperformance esta buscando a alguien como tú, esta oportunidad es para ti. aplica hoy, se parte de nuestro equipo y disfruta de un agradable ambiente laboral. aplica a nuestra línea de servicio al cliente, buscamos nuevos talentos que deseen ser parte de una excelente entidad bancaria, tenemos grandes beneficios salariales y grandes experiências para ofrecerte, si sabes de alg...
Ofertas de bilingue servicio al cliente en barranquilla - asesor call center: tiempo indefinido, barranquilla, atlántico. empresa anónima. fecha de publicación: 26.06.2025. - asesor comercial - call center: obra o labor, barranquilla, atlántico. grupo expansión. fecha de publicación: 27.06.2025. - asesor de call center internacional: tiempo indefinido, barranquilla, atlántico. grupo foxus col. fecha de publicación: 06.07.2025. - agente comercial - call center - español: tiempo indefinido, barranquilla, atlántico. grupo foxus sl. fecha de publicación: hoy. - bilingual call center agent in baq: barranquilla, atlántico. solvo global. publicado ayer y hoy. se busca representantes de atención al cliente en modalidad presencial y full-time. - pasantes Área comercial o call center: barranquilla, atlántico. vacantes en empleos.net. hoy. funciones incluyen llamadas de captación y fidelización de clientes. requisitos: conocimientos en excel, fluidez verbal, dinamismo. - asesor de ventas call center - remoto: barranquilla, atlántico. gesthion organizacional s.a.s. hoy. requiere mínimo un año de experiencia en venta telefónica de servicios. ¡sé el primero en saber cuándo se publican nuevos trabajos como este! #j-18808-ljbffr...
Power service excellence in a high-impact tech environment join our client, mypass global , the trailblazing aussie tech company reshaping workforce compliance across 25 countries and counting . their award-winning mypass platform is the “single source of truth” for high-stakes industries—digitizing credentialing, eliminating spreadsheets, and slashing admin costs by up to 70%. trusted by giants in energy, mining, healthcare, and more, mypass isn’t just building software—it’s setting the gold standard. if you thrive in fast-paced innovation and want to make compliance smarter, cleaner, and safer, this is your next big move. what you’ll actually be doing be part of our client’s team as a quality analyst customer support , where you'll monitor and evaluate customer interactions, deliver feedback, and drive service improvements. your role ensures every support experience meets top-tier standards—helping shape a smarter, sharper, and more customer-focused operation. job snapshot employment type : indefinite term contract shift : mixed shifts (start times between 5am–3pm or 8am–6pm, tuesday–saturday) what you'll do day-to-day - quality monitoring : conduct regular evaluations of customer support interactions (calls, emails, chats, tickets) to assess adherence to company standards and policies. - performance analysis : analyze customer interactions to identify trends, improvement areas, and training needs among support representatives. - feedback and coaching : provide constructive feedback and coaching based on evaluation results to improve agent performance and customer...
En kushki, nos enorgullece ser líderes en la industria de pagos, impulsando el cambio y la innovación a través de soluciones que transforman los comercios. nuestro compromiso con la excelencia y la creatividad nos ha llevado a la vanguardia de nuestro campo, y buscamos constantemente talentos apasionados que deseen hacer una diferencia real en el mundo. desempeña un papel clave en la satisfacción y retención de clientes, asegurando un alto nivel de servicio y atención. responsable de cumplir con los acuerdos de nivel de servicio (sla), atiende solicitudes a través de diversos canales, realiza seguimiento de casos hasta su resolución y participa en reuniones con clientes. brinda soporte técnico de primer nivel, asegura disponibilidad 24/7 , y se compromete con estándares de calidad para mejorar continuamente la experiencia del cliente. funciones clave: - cumplimiento de sla’s asignados: garantizar el cumplimiento de los acuerdos de nivel de servicio (sla) establecidos para cada cliente, asegurando tiempos de respuesta y resolución de problemas dentro de los límites acordados. atención de solicitudes por los canales asignados: gestionar y responder eficientemente a las consultas, solicitudes o problemas de los clientes a través de los canales designados, como llamadas entrantes, mensajes de whatsapp, correos electrónicos, entre otros. seguimiento a los casos asignados hasta dar solución al cliente : realizar un seguimiento proactivo de los casos asignados, asegurando que cada solicitud o problema del cliente sea atendido y resuelto de manera satisfactoria y oportuna. as...
Nos encontramos en busca de agentes de servicio al cliente con un nível de inglés entre intermedio alto o avanzado para una importante multinacional ubicada en itagüi, antioquia. **funciones agente de servicio al cliente**: *asesoría a clientes de ips privadas en usa en asignación de citas odontológicas. (no ventas). **requisitos**: - inglés intermedio alto / avanzado - con o sin experiência. **condiciones** ** horario**:lunes a viernes turnos de ocho horas entre 10am a 10pm. 40 horas laborales y fines de semana libres. ** modalidad de trabajo**: 100% presencial. ** asignación salarial**: $2.000.000 + bonificaciones mensuales. después de tres meses se hace un aumento salarial. ** tipo de contrato**:indefinido y directo con la empresa. ** ubicación**:cerca al centro comercial viva envigado. **información adicional** 1. capacitaciones pagas al 100%. 2. excelente ambiente de trabajo y estabilidad laboral. 3. firmas contrato desde el primer día. contratación inmediata! tipo de puesto: tiempo completo salario: a partir de $2.000.000 al mes pregunta(s) de postulación: - ¿cuál es tu número de whatsapp actualizado? - ¿actualmente te encuentras estudiando? si tu respuesta es "sí" ¿qué horario manejas? - ¿cuál consideras qué es tu nível de inglés conversacional? - ¿en qué barrio de medellín o municipios aledaños vives? - ¿el salario ofertado se ajusta a tu expectativa? - ¿te interesa trabajar de manera 100% presencial? - te en cuenta que trabajarías en una franja 8 horas entre las 10am a 10pm - tienes disponibilidad para trabajar en ese horario? - ¿tienes ...
Requerimientos - requerimientos - educación mínima: universidad / carrera técnicapalabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, trade, comercio, internacional, external, international, foreign, exterior...
¿deseas ser parte de la mejor multinacional bpo que estÁ operando en colombia?¡trabaja en la empresa más top!beneficios: tendrás respuesta inmediata al proceso de selección. horario de trabajo de 40 horas semanales, 2 días off modalidad de trabajo acorde a la campaña. crecimientolaboral y personal en la compañía. ingresas contratado desde el primer día. firmas contrato a término indefinido. salario premium de $2.500.000 con todas las prestaciones de ley, pagos quincenales.requisitos: *aplica al norte de la ciudad de bogotá, chía y alrededores.*desde bachilleres académicos culminados.*con o sin experiência laboral *nível de portugués (b2) avanzado.*disponibilidad de tiempo para laborar y toda la actitud. si quieres hacer parte de la empresa más top y cumples con el perfil aplica a la oferta y nos estaremos comunicando contigo para brindarte más información.requerimientos - educación mínima: bachillerato / educación mediaedad: a partir de 18 añospalabras clave: demostrador, representante, demostrador, feriante, viajante, agent, service, costumer, formacion, training, capacitador, nominas, sueldo, paga, retribucion, salary, payslip, payroll, wage, pay, payment, nominista¿deseas ser parte de la mejor multinacional bpo que estÁ operando en colombia?¡trabaja en la empresa más top!beneficios: tendrás respuesta inmediata al proceso de selección. horario de trabajo de 40 horas semanales, 2 días off modalidad de trabajo acorde a la campaña. crecimiento laboral y personal en la compañía. ingresas contratado desde el primer día. firmas contrato a término indefinido. salario premium ...
Eperformance esta buscando a alguien como tú, esta oportunidad es para ti. aplica hoy, se parte de nuestro equipo y disfruta de un agradable ambiente laboral. aplica a nuestra línea de salud, tenemos grandes beneficios salariales y grandes experiências para ofrecerte, si sabes de alguien más quecumpla con el perfil puedes reenviarle esta oferta, para ser elegibles es necesario: beneficios- 47 horas a la semana - oportunidades de crecimiento - fondo de empleados ¡muchos más!requisitos- tecnicos o tecnologos en enfermeria o atencion prehospitalaria- 6 meses enfermeros o saccondiciones- salario básico - horario de 7*24 - descanso compensatorio - prestaciones ley¡somos expertos en interacciones entre personas, lo que nos brinda la ventaja de ofrecer una experiência superior al cliente en cada contacto!. -requerimientos - educación mínima: bachillerato / educación mediapalabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, service, costumer, cliente, health, saluteperformance esta buscando a alguien como tú, esta oportunidad es para ti. aplica hoy, se parte de nuestro equipo y disfruta de un agradable ambiente laboral. aplica a nuestra línea de salud, tenemos grandes beneficios salariales y grandes experiências para ofrecerte, si sabes de alguien más que cumpla con el perfil puedes reenviarle esta oferta, para ser elegibles es necesario: beneficios- 47 horas a la semana - oportunidades de crecimiento - fondo de empleados ¡muchos más!requisitos- tecnicos o tecnologos en enfermeria o atencion prehospitalaria- 6 meses enfermeros o saccon...
Join to apply for the customer support supervisor role at growe talents join to apply for the customer support supervisor role at growe talents our client, growe, is a leading business advisory and services group in igaming and entertainment. Сreators of strategies that work and solutions that scale. combining strategic vision with hands-on expertise, growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. perfect for those who aim to: - oversee daily operations, ensuring agent productivity and adherence to schedules; - work with agents to provide real-time support and constructive feedback on performance; - lead team meetings to share updates and reinforce training objectives; - address escalated customer issues and manage emergency ticket handling when required; - monitor customer interactions to maintain compliance with quality standards; - track performance metrics, such as response and resolution times, to ensure efficiency; - collaborate with other teams on projects aimed at improving support operations; - manage project timelines, deliverables, and outcomes to support organizational goals; - provide regular updates to senior management on support operations and project progress. experience you'll need to bring: - proven experience in a leadership role within the gambling industry or in customer support department; - strong leadership and team management skills; - proficiency in customer support tools and technology; - analytical skills for data-driven strategic planning; - knowl...
Do you have a good level of english and want to practice and improve it? this is your chance! a well-known multinational company is looking for bilingual customer service agents a c1 level of english or higher is required salary: 3,500,000 cop + incentives such as additional bonuses, complementary health insurance, and life insurance schedule: initially on-site for 2 months at the office, monday to friday from 8:00 am to 6:00 pm, with weekends off then, the position shifts to 100% remote (home office), working 8-hour shifts within the time window of 6:00 am to 9:00 pm, with two days...
Intelcia es una empresa líder en el mercado latinoamericano, con más de 25 años de trayectoria en el desarrollo de soluciones de contact center nuestro objetivo es brindar la mejor experiencia a nuestros clientes a través de la innovación, tecnología, calidad y compromiso con nuestro equipo si eres una persona proactiva, dinámica y con habilidades en brindar atención al cliente, esta oferta es para ti […] atender las llamadas de los clientes de manera cortés y profesional resolver las consultas y preocupaciones de los clientes de manera rápida y precisa […] mantener registros precisos...
Job summary the customer support supervisor role is a leadership position within the customer support team. this individual will oversee daily operations, ensure agent productivity, and provide real-time support to customers. key responsibilities - oversee daily operations, ensuring agent productivity and adherence to schedules; - work with agents to provide real-time support and constructive feedback on performance; - lead team meetings to share updates and reinforce training objectives; - address escalated customer issues and manage emergency ticket handling when required; - monitor customer interactions to maintain compliance with quality standards; - track performance metrics, such as response and resolution times, to ensure efficiency; - collaborate with other teams on projects aimed at improving support operations; - manage project timelines, deliverables, and outcomes to support organizational goals; - provide regular updates to senior management on support operations and project progress. requirements - proven experience in a leadership role within the gambling industry or in customer support department; - strong leadership and team management skills; - proficiency in customer support tools and technology; - analytical skills for data-driven strategic planning; - knowledge of industry regulations and best practices; - advanced level of english (written and spoken). personal qualities - strong organizational and prioritization skills to meet deadlines; - excellent communication and interpersonal abilities; - ability to work effectively in a fast-paced environm...
At buscojobs colombia, we are seeking a proactive and organized technical support specialist to join our internal it support team. key responsibilities access management: grant access to internal services for new employees and revoke service access for departing employees in a timely and secure manner. first-line support: act as the first point of contact for internal employees experiencing issues with various tools and troubleshoot standard technical issues. escalate complex problems to appropriate stakeholders or services' support teams and maintain clear communication with service providers and stakeholders. document recurring issues and compile reports to help improve service efficiency and reliability. requirements fluency in english and spanish. strong communication and problem-solving skills. basic understanding of task and issue tracking systems. strong sense of responsibility and ability to prioritize tasks. reliable availability during standard work hours....
Join or sign in to find your next job join to apply for the senior merchant experience agent role at sezzle 19 hours ago be among the first 25 applicants join to apply for the senior merchant experience agent role at sezzle get ai-powered advice on this job and more exclusive features. about sezzle: with a mission to financially empower the next generation, sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. we're not just transforming payments; we're redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. as we continue to shape the future of fintech and retail, we're building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. if you're excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at sezzle and help create the future of shopping about sezzle: with a mission to financially empower the next generation, sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. we're not just transforming payments; we're redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales thr...
Job summary we are seeking a polite and professional customer service representative to provide exceptional service to clients' customers via phone. the ideal candidate will have excellent communication skills, be able to work independently and in a team environment, and have the ability to multitask and prioritize tasks effectively....
Role summary this role supports the americas shared services center (ssc) organization with day-to-day activities. as a key support for stakeholders involved in field corrective action (fca) activities, you will serve as the field corrective action conciliator. - ensure personal understanding of all quality policy/system items that are personally applicable and follow all work/quality procedures to ensure quality system compliance and high-quality work. - manage customer notification translations accordingly. - foster cross-functional partnerships and mutual understanding of recalls and field corrective actions. - ensure alignment with qa ssc fca specialist about actions to be done with the stakeholders responsible for fca execution. - execute consolidation of actions evidence: customer letters notifications and/or product affected conciliation. - execution of needed follow-ups to obtain missing information or effectiveness checks in collaboration with cross-functional partners. - resolution of issues as required to complete daily work. - provide analytical support for key metrics and operational reports. - closely monitor the accuracy, the quality, and the timelines related to recall data entry and effectiveness checks reporting to senior and corporate management. - maintain all fca documentation in the quality repository. - be a change agent for the organization. identify, facilitate, and implement changes to improve efficiency, compliance, and reduce complexity of processes as required. - participate and support quality system audits in the regions supported. - operate...
Palabras clave: bilingual customer service agent, agente de servicio al cliente bilingüe, representante de atención al cliente con inglés, especialista en soporte al cliente bilingüe, bpo agente bilingüe de atención al cliente para una campaña nueva palabras clave: - bilingual customer service agent - agente de servicio al cliente bilingüe - representante de atención al cliente con inglés - especialista en soporte al cliente bilingüe ¿buscas un nuevo comienzo o un cambio de carrera? ¡esta es tu oportunidad ideal en sutherland! somos una empresa multinacional líder en bpo y estamos buscando un agente bilingüe de atención al cliente para una nueva campaña con uno de los gigantes digitales más importantes. en este rol, serás responsable de brindar el mejor servicio al cliente posible, con un salario base de $2.600.000 y bonificaciones por desempeño de hasta $500.000. ¡aplica hoy y únete a nuestro mayor lanzamiento hasta ahora! responsabilidades: - brindar servicio al cliente de alta calidad. - resolver dudas y problemas de los clientes de manera eficiente. - mantener un registro preciso de las interacciones con los clientes. - colaborar con el equipo para mejorar los procesos de atención al cliente. - participar en capacitaciones y reuniones para mejorar el desempeño. requerimientos: - nivel de inglés avanzado (b2). - disponibilidad de tiempo completo. - excelentes habilidades de comunicación verbal y escrita. - capacidad para trabajar en equipo. - actitud positiva y proactiva. nivel de educación: - bachillerato completo sectores laborales: - call center tele m...
Company description *for our review process, we kindly ask that your cv be in english* nielsen brandbank's database estate consists of sql server databases in several different environments, hosted in microsoft azure. the database administrator will be responsible for providing support for multiple database platforms across different environments. areas of focus will consist of: maintaining performance; incident investigation; configuration and administration; integrity and high-availability. job description . contribute to the sql database roadmap and strategy for the adoption of cloud technologies. · maintain the integrity and performance of all database platforms across all environments through regular maintenance and monitoring. · ensure backup procedures are in place and available for disaster recovery procedures. · maintain the high-availability and disaster recovery (hadr) systems including performing failover and failback. · provide administration and support for areas surrounding security, sql agent jobs, ssis packages. · provide consultancy and code reviews to other areas of the it department regarding database design and performance whilst adhering to industry-standard best practices and community recommendations. · support and deliver database related code deployments across all platforms and environments for other it teams. · ensuring adherence to principle of least privilege with regards to security and access permissions in all environments. · provide continual performance tuning and optimisation ideas/solution with relevant informatio...
Palabras clave: customer service, support, english proficiency, career opportunity, agent, servicio al cliente, primer empleo, estudiante, bilingue, legal - caldas - - - - - - ¡Únete a nuestro equipo! 📢 si cuentas con experiencia en atención al cliente, soporte al usuario o roles similares, y tienes un dominio del inglés del 80% (c1), esta es tu oportunidad!. ¡postulate ahora y da el siguiente paso en tu carrera! 🚀 funciones: - responder de manera oportuna las llamadas realizadas por los clientes. - registrar en el sistema la información correspondiente a los clientes. - agendamiento de citas para los clientes con representantes de la empresa. - mantener una comunicación asertiva y cordial con los clientes, asegurando una relación cercana y de confianza con ellos. beneficios: - horario lunes viernes 7am a 5pm - tipo de contrato: término indefinido. - salario competitivo. - presencial en medellín estamos en búsqueda de talentos como el tuyo para explorar la posibilidad de que te unas a nuestro equipo. ¡esperamos conocerte pronto! habilidades crm software data entry microsoft office suite communication skills problem solving empathy ¡ten cuidado con el fraude! magneto y sus empresas aliadas nunca te pedirán dinero a cambio en un proceso de selección. ten cuidado, revisa bien la vacante y si ves algo sospechoso repórtalo. requisitos para aplicar a la vacante: experiencia: 1 año de experiencia nivel de estudios: bachillerato completo salario: salario a convenir aplicar compartir vacante en: empleos simi...
About this role we are seeking a skilled python engineer to join our fast-moving team focused on building next-gen agentic ai applications. from chatbots to voice agents, you will help lead the design, development, and deployment of intelligent systems that reshape customer engagement. this is a hands-on role ideal for someone who thrives in experimentation, communicates clearly, and enjoys pushing technical boundaries in a cloud-native environment. - design, develop, and deploy multi-agent ai applications using python - collaborate with product and engineering leads to define and ship features - build chatbots, voice agents, and email-response systems with agentic ai - run experiments to test and validate emerging technologies - present technical ideas and updates clearly to internal stakeholders - stay up-to-date on advancements in ml, llms, and conversational ai the ideal candidate will have strong experience developing production-grade applications in python, hands-on experience with langchain/langgraph or similar agentic frameworks, and experience with cloud platforms (aws, gcp, or azure). we offer 100% remote work, highly competitive usd pay, paid time off, autonomy at work, and the opportunity to grow your expertise working on innovative projects with leading companies. you will be part of a dynamic team that values well-being and work-life balance, offering engagement activities and fostering collaborative teams to ensure you thrive both personally and professionally. we are looking for someone who is proactive, communicative, and passionate about innovation ...
Description : title: knowledge management specialist summary of role the knowledge management specialist is responsible for the creation, curation, governance, and optimization of support and product knowledge assets across the organization. this role ensures internal teams and external customers have timely access to accurate, relevant, and actionable knowledge through various delivery channels including portals, help centers, and ai-driven tools. the knowledge management specialist leverages advanced technologies, including generative ai, to automate article creation and improve knowledge findability and reuse. this role also prepares and structures knowledge content to optimize interactive ai engagement with support agents and customer community members, ensuring consistent, personalized, and intelligent support experiences. how you’ll succeed -maintain a high-quality, searchable knowledge base by authoring, curating, and publishing articles across products, features, and support scenarios. -collaborate with support, product, and engineering teams to translate complex concepts into clear, customer-friendly documentation. -use ai technologies to generate initial drafts of knowledge articles from product updates, support cases, training materials, and subject matter expert inputs. -design and structure knowledge for conversational ai and virtual agents, including metadata tagging, faq optimization, and dialog-ready formatting. -develop knowledge readiness strategies to support ai-led agent assist and community self-service, ensuring content is optimized f...
Job summary: we are searching for a polite, professional customer service call center agents to represent our clients professionally by providing remarkable service to their customers via phone. the customer service call center agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. customer service call center agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. responsibilities: answer inbound calls and greet customers with energy and enthusiasm. place outbound calls and communicate with energy and enthusiasm to customers. build lasting relationships with clients, customers, and other call center team members based on trust and reliability. understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. meet department productivity and quality standards. strive for first call resolution and take true ownership of customer needs and issues. communicate and follow instructions for one call customer resolution. deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. take an active role in educating customers about our clients products and services. skills requirements: experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. must have ability to work independently and in a t...
We are softserve is a global digital solutions company, headquartered in austin, texas, and founded in 1993. with 2,000+ active projects across the usa, europe, apac, and latam, we deliver meaningful outcomes through bold thinking and deep expertise. our people create impactful solutions, drive innovation, and genuinely enjoy what they do. the ai and data science center of excellence (coe) is softserve’s premier ai/ml hub, primarily based in europe. with 130+ experts, including data scientists, research analysts, mlops engineers, ml and llm architects, we cover the full ai lifecycle, from problem framing to deployment. in 2024, we delivered 150+ ai projects, including over 100 focused on generative ai, combining scale with measurable impact. we are a 2024 nvidia service delivery partner and maintain strong collaborations with google cloud, amazon, and microsoft, ensuring our teams always work with cutting-edge tools and technologies. we also lead gen ai lab, our internal innovation engine focused on applied research and cross-functional collaboration in generative ai. in 2025, a key area of innovation is agentic ai, where we design and deploy autonomous, collaborative agent systems capable of addressing complex, real-world challenges at scale for our clients and internally. if you are educated with a degree in computer science or a related field experienced in a similar position, including 2+ years of design and implementation of enterprise-scale ai/ml solutions in the aws cloud using services such as amazon sagemaker, aws bedrock, amazon kendra, aws glue, aws data pipeline...
We want you on our team ️️ the coomeva cooperative business group is an organization currently comprised of 14 companies that provide well-being, quality of life, and opportunities for advancement through services such as protection and solidarity; entrepreneurship and business development; education; housing; healthcare; and financial services. our value promise, "coomeva makes your life easier," provides comprehensive solutions to the well-being and quality of life needs of our associates and their families at every stage of their lives. what will your goal be? our commercial collection campaigns focus on recovering outstanding invoices from our associates so they can continue to enjoy the benefits of our products and services. what are the contractual benefits? fixed-term contract for work or labor for 1 year with the possibility of renewal and direct hiring for an indefinite term. 100% call center work (in person). excellent work environment. commissions for compliance with variables and goals without a ceiling and 100% benefits. growth and development plans: career plan and seedbed plan. what requirements must you meet? academic training: bachelor's degree, technical degree, technologist degree or professional degree. 6 months to 1 year of experience in call centers and debt collection management. knowledge of office suite management and office tools. office hours and two or three saturdays a month (half day). skills teamwork. proactivity. assertive communication. decision making....
Prior experience sales related experience (preferred). education high school diploma ( preferred) skills interpersonal and computer skill confidentiality multitask strong organizational & problem solving skills fluent in verbal and written english main responsibilities need to be able to prioritize in a fast-paced environment, adjust changing priorities, meet deadlines and work well under pressure provide customer accurate and detailed information of the product/service accounts information updates persuade customer to acquire their service. (offer promotions, discounts, bundles) expedites the resolution of customer problems and complaints. maintains financial accounts by processing customer adjustments. comply with all of the established policies (general, security of information, compliance) and standards of conduct established by km2. your duties will include but not be restricted to the above. other responsibilities or duties as assigned by direct supervisor. position measures and reports quality audits / supervisions campaign kpi agent ranking (attendance/ productive hours / campaign kpi’s)...
At mindrift, innovation meets opportunity. we believe in using the power of collective intelligence to ethically shape the future of ai. what we do the mindrift platform connects specialists with ai projects from major tech innovators. our mission is...
Get ai-powered advice on this job and more exclusive features. direct message the job poster from ctg latam ctg latam continues to expand our service desk area. come join a great place to work company and help us support our customers efficient, time...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo