At sur, we are dedicated to helping people achieve their personal and professional goals. this role offers more than just a job; it provides an opportunity to develop skills and create unforgettable experiences beyond your expectations. success requi...
Job brief orange you glad that you chose realmone. business process engineer (level 2) job description orange you glad that you chose realmone? realmone was built on the principle that people matter first and foremost. we believe in providing a stron...
Who we are at twilio, we're shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio's next sr. business systems analyst, salesforce opportunity lifecycle management. about the job this position is needed to build extraordinary tools and solutions for our rapidly growing go-to-market teams. the gtm systems operations is crucial for the success and scalability of our go-to-market efforts. we are the drivers of the system, process, and data improvements that unlock new possibilities across the sales, revenue operations and gtm organization. the sr ba, olm will work within the sales automation team to support, build and maintain solutions for the opportunity lifecycle value stream. responsibilities in this role, you'll: - collaborate with product owners, builders, and program managers to architect and manage solutions within salesforce as well as adjacent technologies - develop and maintain a holistic view of crm-based processes and user personas to en...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. **your role** the role involves leading the onboarding processes of logistics service providers (lsps) according to the customer requirements, overseeing the operational performance of the knil control tower and lsps' performance, as well as handling business analytics. the position serves as the first point of contact for troubleshooting escalations and collaborates closely with the business manager to develop sops and implement changes. **your responsibilities** + deployment of kn products and personalized setting according to the customer requirements + development of a strong working relationship between business management and operations aiming for one common target – creating a cohesive team delivering operational excellence + point of contact/escalation for customer concerns at the appropriate counterpart level + active monitoring of the lsp performance and integration of the existing relationships with the relevant lsps in scope + lead regular (monthly, quarterly) management meetings with lsps to identify areas of improvement, track root causes, and define future prevention actions. + identify areas of improvement, track root causes and define actions for prevention in the future + maintain and update customer sop in close collaboration with business manager **your skills and experiences** + bachelors university degree in international business or related care...
Hi there! we are south and our client is looking for a solutions engineer – robotics! note to applicants - eligibility: this position is open to candidates residing in latin america. - application language: please submit your cv in english. applications submitted in other languages will not be considered. - professional presentation: we encourage you to showcase your professional experience by including a loom video in the application form. while this is optional, candidates who provide a video presentation will be given priority. we are seeking a highly technical and customer-focused solutions engineer with a strong background in robotics, autonomy, or industrial automation. this is a pivotal role that sits at the intersection of our sales, product, and engineering teams, directly contributing to our revenue growth by providing deep technical expertise during the mid-to-late stages of the sales cycle. you will be instrumental in translating complex technical capabilities into tangible business value for our prospects, designing tailored solutions, and building the trust necessary to drive adoption of our groundbreaking physical ai models. what you'll do - technical sales expertise: serve as the primary technical subject matter expert (sme) during customer engagements from the mid-funnel onwards. - custom solutioning & presentation: collaborate with account executives to understand prospect requirements deeply and craft compelling, customized technical presentations, demos, and solution proposals that highlight the unique value proposition of foundation models. thi...
Data engineering associate requisition id: 232339 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **_purpose of job_** contributes to the overall success of the ccau technology, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the incumbent, under general direction, is responsible for the resolution of technical problems for the assigned applications. formulates and defines technical solutions and objectives based on both user needs and a good understanding of applicable business systems and industry requirements for the assigned applications. **_reporting relationships_** reports to: software engineer lead – level 8 direct reports: this is an individual contributor role with no direct reports **_major accountabilities:_** - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge - participate in the full development life cycle of business solution design and implementation by analysis, and accurately and clearly defining user requirements, assisting in the development of test cases and conducting the tests, assisting in the d...
Data engineering associate **requisition id:** 225262 **employee referral program – potential reward:** $200,000.00 we are committed to investing in our employees and helping you continue your career at scotiatech. position: data engineering associate **_purpose_** + contributes to the overall success of the payments and core banking in canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. + responsible for developing integration and abstraction layer for gbp data models, the candidate must have understanding of frameworks such as spark and cloud platforms. + the applicant must demonstrate leadership abilities, adapt to multiple challenges, with a track record on delivering quality solutions. + the candidate will implement code using spark (scala/python) to manipulate store data from sources into cloud platforms. **accountabilities** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. + ·champions a high-performance environment and contributes to an inclusive work environment. + participate in the implementation of data engineering and transformation design to ensure highly scalable, extensible, and performant solutions. + contribute to the delivery of data ingestion, transformation and extraction solutions in enterprise big data platform (edl, cloud platforms) ...
Data scientist **requisition id:** 227536 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **purpose** join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. the data science role contributes to the overall success of the fraud management group globally ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. ensure all activities conducted are within compliance of governing regulations, internal policies, and procedures. **accountabilities** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. + collaborate with stakeholders including operations, analytics and data science partners, as well as scotia digital and it&s; partners to identify opportunities and drive business value in reducing fraud risks by leveraging data science + leverage distributed computing tools (e.g. beam, bigquery, hive, spark) for analysis, data mining and modeling + collaborate with technology / engineering, analytics, and operational teams to deploy fraud detection and prevention models and algorithms in production across different products and channels + create and apply model validation strategies to measure model effec...
**we help the world run better** at sap, we enable you to bring out your best. our company culture is focused on collaboration and a shared passion to help the world run better. how? we focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. we offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. **role description:** global revenue operations focuses on the successful creation, deployment, and execution of sales supporting processes, tools, and services, across all gro areas (incl. license, cloud, services, and education sales) and in close alignment with related lines of business (incl. hr and finance). gro has the objective of standardizing and simplifying sales related processes and information across the globe. key stakeholders are operations and sales teams, as well as regional, mu and lob coos. services delivery should occur in standard, scalable, and often automated ways. as a sap next gen, you support the execution of transactional activities, actively working to improve relevant processes critical to business success. you also support the efforts of a project team and at times may lead a project. supports flawless execution to meet project expectations & deadlines. position title: global revenue operations – sap next gen location: bogotá, colombia ...
Change manager requisition id: 226629 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **purpose** the role contributes to the overall success of the global change management process by ensuring that technology changes within production are effectively planned, tested, scheduled, implemented, and verified, while applying risk mitigation controls to maintain stability with the production environment, and adhering to governing regulations, scotiabank’s standards, policies, processes, and procedures for compliance. **accountabilities** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. + uses established standards, agreed-upon methods, requirements, precedents, and technical judgment to deliver on a range of assignments related to change management operations. + supports the daily operation of change management operations to ensure good execution and compliance and identifies any non-compliance concerns. + applies working conceptual and practical knowledge in a technical discipline, understands standards, and mitigates issues and deviations from these standards. + gathers information and requirements to solve problems and tests solutions to ensure they meet the required standards. + provides input into the enterprise change adv...
About us as one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. join us in our mission to combat global injustice. we are looking for a junior operations specialist who will support the operations department in ensuring smooth and efficient daily operations. this role requires strong organizational skills, attention to detail, and the ability to multitask effectively. the trainee will collaborate closely with the operations team, assisting with day-to-day tasks and contributing to the department’s overall productivity and success. note: only cvs in english will be considered what you will do: - document management: - create and distribute keys to access office spaces. - check and process transfer documents reports, ensuring they are signed by employees and uploaded to the relevant spreadsheet. - prepare and update spreadsheets for broken equipment, coordinating repair and maintenance as necessary. - database maintenance: - prepare and maintain the database of equipment assigned to employees. - update the database with new information as equipment is issued or returned. - operations support: - assist with various operational tasks as directed by the operations team. - communicate with suppliers on behalf of the operations team - provide general office support to ensure the smooth operation of the office environment. - logistics and material handling: - manage sending and receiving packages. - distribute materials to rec...
At medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. you’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **a day in the life** we are seeking a detail-oriented and proactive pricing administrator to support our global pricing operations. this role is responsible for managing product pricing strategies, maintaining accurate pricing databases, and ensuring smooth reimbursement processes across the organization. the ideal candidate will be customer-focused, analytical, and comfortable working in a fast-paced, multicultural corporate environment. **responsibilities may include the following and other duties may be assigned:** + responsible for the product pricing and reimbursement strategies across the organization. + managingthepricingdatabase. + provides customer price lists, country list prices, and check with field & at time of order. + managespricing disputes & overrides. responsibleforpricingresearch, root cause ofanalysis, and resolutionforpricingcredit. **require** **d** **knowledge and experience** **:** + 1 or more years of relevant experience with pricing processes, customer service, analytical or financial institution and/or process driven back office or related. + high schooldegree. + fluent in english level. + customerserviceskills. + good communicationskills. + comfortablewithnumericalcompetencies. + proactive personality. + knowledge in microsoft office. + solutiondriven & customerfocus...
Get ai-powered advice on this job and more exclusive features. 15,000,000 cop inicially, and 20,000,000 cop (after 6 month onboarding), + equity stake worth millions, all benefits. the ideal candidate will be responsible for ensuring operational excellence across the organization. your primary goal will be to increase our organization's productivity, efficiency, and profitability. you will advise the ceo on key operational insights as well as provide coaching to employees. bilingual (spanish-english) chief operating officer based in colombia to oversee and integrate the full scope of operations across its manufacturing, logistics, finance, and organizational infrastructure. this individual will become the primary coo for the entire company and will be responsible for optimizing and expanding the systems that support a fast-scaling international skincare brand with the purpose of selling the company by eoy 2030. responsibilities - produce annual operation forecasting report and strategy - oversee and evaluate day-to-day operations - identify new market opportunities to accelerate growth - present operational strategy recommendations to the ceo based on your market research - lead the development and optimization of colombian operations, including logistics, production, supply chain, finance, customer service, and fulfillment - serve as the primary point of integration between colombian systems and u.s. sales, ensuring timelines, quality standards, and service expectations are met - oversee all financial operations in colombia, including budgeting, accou...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. **your role** the project director holds a senior-level position within the integrated logistics - 4pl organization. this role reports directly to the head of global customer onboarding and involves close collaboration with senior stakeholders across key areas, including customer, kn process & systems, operations, and business management & lsps. **your responsibilities** + managing portfolio of integrated logistics (4pl) projects at a strategic level. + lead implementation projects in alignment with global andregional project management methodologies and risk control frameworks. + oversee key project activities, including requirementsgathering, solution validation, ownership of end-to-end operationaldesign, deployment, and stabilization of implemented solutions. + ensure delivery of projects within budget and on schedule,addressing and resolving any deviations related to scope, budget, ortimelines. + assist in evaluating solutions and budgets for new customerimplementation projects, covering initiation, planning and design,validation, deployment, and post-deployment phases. + interacting with senior stakeholders on the side of customer and lsps, addressing issues, elaborating on solutions / scenarios. **your skills and experiences** + bachelors university degree in international business or related careers + proven experience in 4pl and freight forwarding (air, sea, r...
We are committed to investing in our employees and helping you continue your career at scotiatech. purpose become a member of a dynamic team of network professionals that are the centre of excellence for network monitoring tools. the team’s mission is to help deliver a global network that is highly available and resilient. this is accomplished through managing enterprise scale tools for network availability and performance. contributes to the overall success of the engineering & architecture team globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities 1. champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. 2. responsible for the day-to-day process coordination of all firewall port changes globally. 3. responsible for working on technical projects and providing 1st and 2nd level support for the firewall management system (algosec) as well as other assigned tools. 4. resolve operational issues and provide quick resolution to firewall management tool problems. 5. make recommendations and/or process improvements to the firewall management tool or related processes. 6. prepare and update procedural documents. 7. understand how the bank’s risk appetite and risk culture should be incorporated into day-to-day activities and decisions. 8. actively pursues ...
Description aws sales, marketing, and global services (smgs) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. the aws global support team interacts with leading companies and believes that world-class support is critical to customer success. aws support also partners with a global list of customers that are building mission-critical applications on top of aws services. aws is one of amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. aws customers include some of the most innovative startups like netflix, pinterest, spotify, airbnb, and instagram as well as some of the largest global enterprises like shell international, unilever, hitachi, sharp, bristol-myers squibb, and samsung. we help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses. aws enterprise support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging aws best practices; and a designated support concierge for admini...
Data engineering associate enviar candidatura ahora » **fecha:** 25 jul 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank **id de la solicitud:** 213696 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiatech. **_purpose_** contributes to the overall success of the **international technology cca** ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **_accountabilities_** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. + champions a high performance environment and contributes to an inclusive work environment. + works closely with all units within business line, business / country users and team members to understand business processes, user requirements that drive the analysis and design of quality technical solutions. + participate in the systems implementation process by defining business requirements and processes, developing test strategies and test cases, performing testing ( _by identifying, evaluating, escalating, resolving problems and supporting other team members_ ), defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support. + pa...
**job description** description our customers will measure our contribution to their success based on the value they receive from our services. tams are responsible for the overall governance and technical service delivery. they help customers maximize the business value of their oracle investments, achieving the desired business outcomes while minimizing risk. to do this, tams must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their it strategy, overcome challenges and meet business goals, and use leading practices for successful oracle technology and cloud deployments and operations. the services portfolio includes managed services, on-premise, hybrid cloud, applications, platforms and databases (saas/paas/iaas), and security services that tams may manage in full or in part. responsibilities + develop and manage the oracle customer relationships by forming long term, high level, relationships with the customer stakeholders. work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. is expected to, be a leading contributor providing direction and mentoring to others on the team. display authority, confidence and a significant understanding of the customers’ business strategy and industry drivers. understand the customer organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap. + work collaboratively with sales, the delivery te...
Job title: associate manager, b2b sales - bilingual job description the associate sales manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with sales director and external facing client. **you will:** + lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction + provide accurate ongoing sales forecasting and ensure data recorded in the crm is accurate and up-to-date + be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities + monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members + analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories + stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market + be a point of escalation for our clients and respond promptly to any issues + maintain a balanced level of ...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business, and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering special customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we have low ego. our leaders operate with a high level of team but can work at speed lead change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: technology & infrastructure project manager help desk operations softwareone scope: full-time | office: medellín | hybrid h ow a day-to-day would look like in this role. + project manager focused on help desk operations + lead the implementation of contracted services. + place the services of the operations and/or projects assigned to you in stable operation + establish the requirements of the operations and/or projects assigned to you. + propose operation models that help the proper functioning of the processes. + define metrics for operations and/or projects. + ensure that service operation processes are met as agreed. + generate the reports required by the organization and/or the client. + develop comp...
Operations support engineer requisition id: 231404 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **_purpose_** contributes to the overall success of the emerging technology & platform engineering department in gfrt, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. + perform 24/6 batch monitoring and alerting. + sla monitoring and alerting. + perform incident gathering and resolution. and escalate them to the proper level 2 support team when needed. + document and maintain operational procedures and processes. + create/maintain operational dashboard, and or metrics. + understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. + actively pursues effective and efficient operations of his/her respective areas in accordance with scotiabank’s values, its code of conduct and the global sales principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business contro...
Job description the risk and identity solutions (rais) sales specialist manager role is part of the broader issuer value added services specialized sales function, with an initial focus on the sale of services related to risk management and fraud mitigation in the andean region, with the possibility of expanding over time to other products, regions, and services. internally, the role requires collaboration with a wide range of cross-functional teams, including, but not limited to, generalist sales, sales operations, product, strategy, customer service, digital partners, and marketing teams. key responsibilities demonstrate a deep knowledge of the payment ecosystem, specifically issuer (banks, processors, fintech) needs, emerging trends, open banking, real-time payments, regulatory changes, and the specific operational challenges faced by ecosystem participants. a high understanding of risk management processes and solutions in payments, authentication, authorization, risk scoring models and emerging threats in our ecosystem. develop/demonstrate a comprehensive understanding of visa’s solutions and their application for clients. actively seek, qualify, negotiate, and close opportunities within the assigned territory. identify high-potential clients to target and build relationships with key decision makers within these organizations. collaborate with the generalist sales team to prepare proposals, presentations, and other sales materials that highlight the technical capabilities and advantages of visa’s solutions to address client needs. ensure high levels of satisfaction ...
Job description streamline customer success in the paper tech industry support international clients in the paper technology space while sharpening your customer service expertise. from managing tickets to enhancing client experiences, this role lets you stack real impact and level up your career. job description as a customer support representative , you will handle customer inquiries via phone and email, manage support tickets, schedule meetings, and ensure timely follow-ups. your role centers on delivering excellent customer communication and directing technical issues to the right teams for resolution. job overview employment type: indefinite term type contract shift: 06:00 am – 03:00 pm (cot) march to november; 07:00 am – 04:00 pm (cot) november to march work setup: onsite, bogotá and medellín your daily tasks answering customer emails and phone calls related to minor support issues creating support tickets and assigning them to the appropriate support representative following up with customers to ensure their issues are being addressed scheduling meetings with customers when necessary to discuss concerns or provide assistance assisting with minor technical issues, such as helping customers log into the system and other tasks that can be taught on the job ensuring excellent customer service and maintaining positive relationships with clients requirements the qualifications we seek english level: b2-c1 1–3 years of experience in customer support background in customer service , managing support tickets , or working with crm tools excell...
Insurance virtual assistants for insurance agencies. trained by industry experts. elevate your insurance agency with our insurance virtual assistants, trained by industry experts. from comprehensive policy management to seamless claims support, we've got you covered. boost your team's ams productivity and efficiency while reducing costs. looking for assistance with your back-office operations? we're here to help. why join us? - work from home – no commuting, just productivity - paid training – $4/hr to learn the industry (non-negotiable) - stable, long-term roles – monday–friday, 8 - 9 am to 5 - 6 pm (u.s. time zones) - growth & raises – guaranteed $1/hr annual increase - competitive pay – $4–$5/hr (~$640–$920/month) based on client needs & 4-week training performance ($4/hr rate guaranteed) - great benefits – pto, wellness perks, bonuses, and a medical stipend after a year want to learn more about us? check our candidate hub the role the role consists of providing administrative support to insurance businesses of all sizes, helping them streamline operations and handle tasks efficiently. key responsibilities typically include: - email and calendar management - data entry and organization - overall insurance handling - customer service support - research and reporting - document preparation and formatting ideal profile - fluent english (c1/c2) + spanish/portuguese - 2+ years in customer service or back-office roles - tech-savvy – strong ms office & crm skills - detail-oriented, reliable, & organized - proactive, clear communicators who follow proce...
Requisition id: 228780 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose lead and evolve the global employee technology service desk team to deliver a world-class digital support experience. this role is accountable for driving operational excellence through the effective execution of day-to-day service desk functions, while also fostering a high-performance culture, and encouraging innovation through technology, automation, and strategic partnerships. the senior manager will champion continuous improvement, employee development, and cross-functional collaboration to ensure scalable, efficient, and customer-centric service delivery . accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. operational excellence : oversee the day-to-day operations of the global employee technology service desk, ensuring timely and effective resolution of incidents and service requests. leverage performance reporting to identify trends, implement corrective actions, and drive continuous improvements in service quality and efficiency, while maintaining 24/7 support coverage and operational readiness. demonstrate responsiveness to customer feedback by swiftly adapting to input and proactively escalating issues to ensure high satisfaction outcom...
Power global operations with flawless payroll precision step into a role at the heart of the global outsourcing industry. stay sharp with consistent work, a supportive culture, and a company where efficiency goes beyond payroll—it's how everything runs. job description as a payroll assistant , you’ll play a key role in ensuring accurate and timely payroll processing while maintaining compliance with novasoft standards. you’ll help resolve payroll issues, support statutory remittances, and contribute to improving payroll systems—all while delivering excellent internal service. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am – 05:00 pm co work setup: onsite, bogotá and medellin your daily tasks assist with daily payroll operations to ensure accuracy and timeliness support in preparing statutory reports and remittances maintain accurate payroll records in novasoft and ensure legal compliance collaborate in the migration to a new payroll system resolve payroll discrepancies through data collection and analysis recover employee disability leave payments from health entities and process accounting reconciliations ensure alignment between payroll, social security, and benefits calculations with accounting records assist in compiling and verifying payroll data for audit purposes respond to payroll-related inquiries, delivering excellent internal customer service propose and aid in process improvements for payroll efficiency requirements the qualifications we seek 2-3 years of relevant work experience stron...
**who are we?** equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. digital leaders harness equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. a career at equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. we embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. **who are we?** equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. digital leaders harness equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center ...
Company description publicis sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. we help unlock value through a ...
About truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups t...
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