On behalf of nda, saas sales platforms, sd solutions is looking for a talented account executive to spearhead our outbound sales efforts and nurture leads to conversion. this role is ideal for an energetic, self-motivated individual with at least two...
First point group is recruiting for a head of sales (fluent english + spanish/french speaker) with proven success in winning new business (in the area of saas / software solutions) with tier 1 telecom operators / carriers in europe and/or americas / ...
A cse is a product technical expert, acting as consultant and technical advisor to the field technical presales teams. the cse engages in large impact deals across a range of industries by providing expert advice on the design, architecture and implementation of solutions that best meet the specific customer needs. the cse works alongside with peer engineering teams that may be involved throughout the sales process. the cse is expected to shape the positive outcome of customer engagements such as presentations, meetings, demonstrations and proof of concept (poc) activities. the cse is a highly visible resource, acting as an interface between product management and field sales for covered solutions in a unique position to collaborate and influence product direction. **responsibilities**: - support sales activities in latin america as a strategic and high-level regional technical resource for strategic pre-sales engagements and key opportunities. - conduct technical meetings with customers and resellers to highlight our products and solutions. - provide pre-sales technical support to fortinet sales representatives, fortinet resellers and distributors, in order to positively influence sales within latin america. - assist fortinet sales representatives to perform technical design of security solutions for customers. recommend the best technical solution for a given scenario, in order to provide quality products and services to fortinet’s customers - participate with se peers to lead the design and architecture of secure ip networks utilizing and leveraging all aspects o...
**bogota or medellin, colombia (remote)** we are looking for a middle salesforce administrator with 4+ years of experience to join our magicfuse team. **must have**: - 4+ years of experience as a salesforce administrator - experience with sales cloud, service cloud, experience cloud, validation rules, flows, process builder - at least an upper-intermediate level of english **will be a plus**: - experience cpq, health cloud, marketing cloud, financial services cloud, data cloud - salesforce advanced administrator certification - preference for consultant certifications (service cloud, data cloud, sales cloud) - preference for additional architecture certifications (e.g., technical architect, data architecture & management, sharing & visibility, etc.) **responsibilities**: - collaborate with consultants to understand business requirements and tailor the product to meet specific organizational needs - implement changes and enhancements to salesforce configurations based on feedback and evolving business requirements - develop and maintain reports to provide real-time insights into business performance - test new configurations and customizations to ensure they meet requirements and function as intended - manage user profiles, roles, and permissions to ensure that appropriate access levels are maintained for different users - daily management of a development team(s) alongside the product manager / owner - design and build custom and standard components on the salesforce platform - work with solution/technical architects - scoping, sizing, and estimat...
**about payu** payu, a leading payment and fintech company in 50+ high-growth markets throughout asia, central and eastern europe, latin america, the middle east and africa, part of prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. as a leading online payment service provider, we deploy more than 400 payment methods and pci-certified platforms to process approximately 6 million payments every single day. thinking of becoming a payuneer and you are curious to know more about us? read more about the life in payu here **about the role**: - we are looking for our next senior account manager for our vip clients, you will be responsible further expand our business and take full strategic ownership by building long-term business relationships with our vip clients. **what you will do**: - design a strategic plan to grow our vip merchant portfolio ensuring profitability and permanence over time. - achieve assigned sales quota in a designated portfolio and meet assigned expectations for profitability. - demonstrate strong project management skills in interaction with key internal stakeholders and close collaboration with cross-functional teams including but not limited to risk, pricing, legal & compliance, integration, operations, technology and product. - comprehensive management of assigned large accounts. - continuously monitor customer performance and design action plans based on the results of these studies. - ensure account performance in te...
Build the future of data. join the snowflake team. our enterprise sales team is expanding and we are seeking a qualified account executive with expertise in the industry. in this role you will use your creative prospecting skills to strategically pursue net new business and expand business for current customers. your role will encompass prospecting, developing, and closing business within a timely manner while focusing on the clients’ requirements. this role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects. you will be successful in this role if you are able to act with autonomy, take accountability and be open to new perspectives and ideas. our team carries a deep curiosity to learn and are always looking for innovative ways to meet and exceed our customers needs. **as an account executive at snowflake you will**: - become an expert on snowflake’s product and conduct discovery calls, customized demos, and presentations to prospective customers - be the trusted advisor to the customer by understanding their existing and future it roadmap to drive the snowflake solution within the marketplace - prospect qualification and the development of new sales opportunities and ongoing revenue streams - land, adopt, expand, and deepen sales opportunities with accounts in your region - achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan. - work closely with cross function...
**about us** we’re on track toward taking our industry-leading technology and massive datastore is even further. having transformed the commercial real estate origination and portfolio intelligence processes of the largest lenders, including keybank, aareal capital corporation, jll, and pacific life insurance, we're now leveraging the same technology to help everyday real estate investors. we've also got a lean, high-performance team headed by great management with zero bureaucracy and a firm belief in investing in each team member's personal development. **team** our team shares a passion for data and smart solutions for solving hard problems. you will be one of the early employees of a fast-growing startup. as an early employee, you will have a big impact on how to design the company's workflows and processes. we are dynamic, flexible, and open to new ideas. **opportunity** we are a fintech startup looking for excited, high performing sellers with people skills, ambition, and the flexibility to work at a fast-paced fin-tech startup. this is a great opportunity to work closely with the founder and executive team and be able to learn the operations of an ambitious startup. we want to invest in you and your future with many ways for top performers to earn raises and bonuses. we want you to grow your career with us. you will be responsible for generating new business and communicating the value of our solution to financial institutions of all types and sizes: insurance companies, banks, hedge funds, asset managers, real estate investors. this is an incredibl...
**customer success manager**: **full-time (40-hours per week), remote** **about us**: at** the global talent co.,** we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals. this role is with a groundbreaking company that is revolutionizing the recruitment industry. they are at the forefront of using ai to transform how teams make hiring decisions, providing cutting-edge, unbiased insights that make the recruitment process faster and more efficient. join a team that’s redefining talent management and be part of a mission to bring smarter, more inclusive hiring solutions to the global market. **your role**: as a **customer success manager**, you will be the primary point of contact for customers in our fastest-growing market, the usa. your mission will be to deliver outstanding customer care, ensuring clients achieve maximum value and success with the platform. **responsibilities**: - serve as a trusted partner to customers from the start of their journey, leading onboarding processes to ensure they gain the full benefits of the platform. - nurture strong, long-term relationships by understanding customer needs, addressing concerns, and identifying areas for improvement to enhance their experience. - actively listen to customer feedback and communicate solutions in a clear, personalized, and empathetic manner. - prioritize customer inquiries and projects efficiently, building trust through t...
**about this extraordinary opportunity!**: we are now looking for a customer marketing manager based in bogotá to support customer engagements and create impactful customer experiences for multiple accounts in latam region. in this role, you will be responsible for planning, managing, executing and follow-up local and regional marketing campaigns, strengthening our brand and helping drive sales growth! **what you will do**: - lead all aspects of customer engagements and built impactful customer experiences - planning, managing, completing, and following up the progress of marketing campaigns ensuring collaboration between marketing and sales teams. - analyze marketing and communications performance and drive demand generation performance - work with, and across business areas and marketing functions, to build best of class trade shows and events that truly highlight our portfolio to potential and current customers. - working closely with the global integrated marketing organization to ensure that the global campaigns are best represented in the event content and journey. **you will bring**: - professional experience with driving marketing projects, events and demos - good understanding of digital marketing and platforms and marketing performance metrics - experience of handling complex content and messaging within a b2b environment - working in a dynamic and fast moving environment - well-developed skills in story telling with ability to translate complex technical ict solutions to relatable stories that binds the audience. **why join ericsson?**: at e...
Latam multinational desk leader latam - (apac) responsible for driving growth through strategic sales to multinational organizations in the latam. main goal is to discover, generate and convert new business opportunities in human capital and risk capital. active hunting and prospection of new clients, management of sales initiatives in the region and support the company in the strategy and best practices in sales, consolidating business opportunities in companies apac. these are hybrid roles with the flexibility to work both virtually and from our offices in latam. aon is in the business of better decisions at aon, we shape decisions for the better to protect and enrich the lives of people around the world. as an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. what the day will look like - responsible for achievement of a sales budget for new business shadowed with sub-regions - connection and networking with different regions of aon to facilitate the inbound of new business into latin america through the aau strategy - responsible for the creation, management and development of the sales pipeline, consolidating common business opportunities between countries and pursuing it - development of the full sales cycle from prospection to client onboarding - lead and support new client implementation in partnership with peers from client facing team - support latin american countries in strategic prospections, meetings and rfps - project management and leadership of regio...
An ambassador for henley & partners, the client advisor role contributes to the henley & partners group by establishing new direct client and business-to-business relationships and by strengthening and leveraging existing ones. **key responsibilities**: - promote the services and solutions offered by henley & partners - research, prepare, and execute high-impact meetings with potential introducers, intermediary partners, and client prospects - actively grow the existing contact database to identify new value creation opportunities - develop new business leads with maximized conversion rates - provide client prospects with expert advice on residence and citizenship by investment solutions to ensure that their objectives are met - qualify prospects and undertake initial due diligence checks to assess suitability and mitigate exposure to operational risks - collaborate with relationship managers to provide a world-class client experience throughout the entire sales journey - meet and exceed the assigned jurisdictional annual sales targets - maintain a high level of relevant industry and program knowledge to engage meaningful conversations with prospects - keep detailed notes on prospect and client interactions, with full and effective use of the firm’s crm system - represent the firm at industry events and conferences worldwide **essential skills**: - experience in client-facing investment, insurance, private banking, wealth management, or sales - exceptional written and verbal communication skills in english to engage with and present to industry stakeholde...
# job summary we are seeking a highly skilled and versatile digital marketing specialist to join arc property solutions, a commercial cleaning company. you will be responsible for developing and implementing comprehensive digital marketing strategies to attract new customers and grow our business. responsibilities 1. develop and implement digital marketing strategies to reach new customers and increase sales for arc property solutions. 2. manage and optimize our company website, social media presence, and online advertising campaigns to promote arc property solutions' commercial cleaning services. 4. conduct market research and analyze industry trends to stay ahead of the competition in the commercial cleaning industry. 5. manage our company's online reputation by responding to customer reviews and feedback about arc property solutions. 7. analyze website analytics and track key performance indicators (kpis) to measure the success of our digital marketing efforts for arc property solutions. 8. provide exceptional customer service and support to our clients at arc property solutions. 9. use lead generation software to identify, track, and secure potential clients for arc property solutions. 10. bid for commercial cleaning contracts and create business proposals for clients on behalf of arc property solutions. 11. price jobs for clients, including assessing service requirements, creating tailored quotes, and developing competitive pricing strategies for arc property solutions. 12. research and identify industry events for the owner to attend on behalf ...
**company description**: we are a premier consortium of industrial b2b engineering and manufacturing firms, renowned for our innovation, quality, and unwavering commitment to customer success. our mission is to provide sustainable solutions tailored to the complex needs of our clients. **position overview**: we are on the lookout for a director of digital marketing to spearhead our digital marketing efforts across our diverse group of companies. this pivotal role involves enhancing our brand's online presence, driving website traffic, and acquiring leads and customers. **responsibilities**: - develop and implement a comprehensive digital marketing strategy aligned with our overall business goals. - boost our online presence through seo, ppc, social media, content marketing, and other digital initiatives. - utilize data and analytics to derive insights and optimize marketing effectiveness. - manage the digital marketing budget. - oversee all company websites and blogs, ensuring alignment with brand strategy. - establish and strengthen our online brand, employing strategies to enhance brand awareness. - execute marketing campaigns that achieve business objectives and generate leads. - direct and support market research efforts, including data collection, analysis, and forecasting. - collaborate closely with the sales team to generate leads and nurture customer relationships. - develop and manage the social media strategy for all group companies. - coordinate with the leadership team to align company messaging, promotions, and goals. - stay current with tren...
**the role**: the folklore is seeking a sales account executive to source and close sales deals for prospective brand members. this individual will aid in executing the company's brand membership growth strategy, through building pipeline, hosting sales calls, and onboarding members. this is an opportunity to join at the ground level and work closely with management to develop a barrier-breaking, world-class company that will change the landscape of how emerging brands can manage and scale their business globally. **responsibilities** - prospect, build, and consistently update pipeline of potential customers from south america - field inbound sales demo requests - host demo sales calls to pitch the value of membership and convert prospects into customers - attend in person trade shows, conferences, and other events to prospect and pitch brands - lead onboarding brand after closing deal and assist with any questions that come up during the onboarding process. - consistently track and log kpis and consistently monitor progress of your goals and share reports. - provide detailed training on platform functionality and new feature releases specific to the individual member’s workflow. - gather feedback from brands and be an advocate for member feature requests, working cross-functionally with our product team to ensure member satisfaction leading to membership retention. - collaborate with cross-functional partners in engineering and marketing to stay up to date on product offerings, align on appropriate messaging, feedback, and work on projects. **who you are**: ...
Senior account director we are a dynamic company with a portfolio of brands and technologies. as the discovery and conversion company, we connect advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. headquartered in downtown delray beach, florida, our unique international team spans over a dozen countries. our success stems from a diverse, energetic culture and high-performing, entrepreneurial team. we seek like-minded teammates and partners who share our vision. key responsibilities: - effective communication with technical and non-technical stakeholders is crucial. - proven track record in day-to-day client management, managing multiple accounts concurrently with unwavering attention to detail is required. - negotiating and leveraging data abilities to showcase performance in a way that aids business outcomes/growth is essential. - strong analytical skills, deciphering data and translating insights into actionable recommendations are vital. - building and nurturing client relationships while proactively identifying growth opportunities is key. requirements: - at least 2 years of digital marketing/affiliate marketing experience with a focus on performance marketing and client relationship management is necessary. outcomes (performance expectations): - client relationship management: act as the primary point of contact for clients, ensuring balance between meeting client demands and internal company goals and priorities. - revenue growth: proactively identify and execute opportunities to scale client accounts, c...
Job description we are seeking a pioneering leader to drive sales through live consumer engagement. as a key figure in our digital platform, you will be responsible for advocating its features and benefits to clients, driving product sales, generating excitement and brand awareness, maintaining open communication with customers, and representing our organization positively within the market. main responsibilities: - advocate for the digital platform and educate clients on its features and benefits. - drive sales by educating consumers on product features and benefits. - generate excitement, brand awareness, and increase product sales through creative solutions. - maintain open communication with customers regarding the platform. - represent our organization positively within the market. - evaluate customer satisfaction from both agencies and direct clients. required skills and experience: we are looking for an energetic and goal-oriented individual with a strong understanding of the digital online advertising industry. key skills include excellent written and communication skills, ability to leverage data and analytics to influence social marketing activity and strategy, aptitude for working in collaborative teams, and comfort operating in a dynamic environment. benefits: - a thorough understanding of the digital online advertising industry. - energetic and goal-oriented personality. - strong communication and interpersonal skills. - knowledge of best practices and emerging trends within the digital/social/creative environment. education and requirements: candidate...
Transformative growth marketing role elevate your career with a dynamic, new opportunity where your contributions have a lasting impact. here, your voice resonates, innovative solutions are swiftly implemented, and asynchronous work is not just embraced, but encouraged. we're seeking a proactive self-starter who naturally brings innovation solutions to the table. you will collaborate closely with leadership by developing and executing data-driven marketing strategies across various channels, with a heavy emphasis on experimentation, optimization, and scaling to achieve sustainable business expansion; key responsibilities - strategic planning: identify target markets, develop comprehensive marketing strategies aligned with business objectives, and set kpis to measure success. - campaign execution: create and manage marketing campaigns across various digital channels like paid advertising (ppc), email marketing, content marketing, social media, seo, and landing pages. - lead generation: design and implement lead generation initiatives to attract qualified potential customers. - customer acquisition: optimize the customer acquisition funnel to increase conversion rates and drive new user sign-ups. - customer retention: implement strategies to retain existing customers and encourage upgrades to higher subscription tiers. - data analysis & reporting: monitor campaign performance using analytics tools, extract actionable insights, and make data-driven adjustments to marketing strategies. - a/b testing & experimentation: continuously test different marketing approaches to iden...
Introducción: bienvenido a gallagher, líder mundial en seguros, gestión de riesgos y servicios de consultoría. con un equipo en crecimiento de más de 50.000 profesionales en todo el mundo, empoderamos a empresas, comunidades e individuos para que prosperen. en gallagher, puede desarrollar una carrera, ya sea en nuestra división de corretaje, nuestra división de consultoría de recursos humanos y beneficios o nuestro equipo corporativo. experimente the gallagher way, una cultura impulsada por valores compartidos y una pasión colectiva por la excelencia. Únase a uno de nuestros equipos dinámicos, donde desempeñará un papel fundamental a la hora de dar forma al futuro de gallagher y desbloquear oportunidades incomparables tanto para sus clientes como para usted. creemos que cada candidato aporta algo especial, ¡incluido usted! por lo tanto, incluso si siente que está cerca pero no es exactamente compatible, le recomendamos que presente su solicitud. descripción general: the marketing asset coordinator will work directly with the svp of marketing, north america on the gb marketing team to ensure consistent, high-quality delivery of marketing collateral and sales support. they will work to elevate the gb brand and set our sales team up for success by creating, refining, and delivering impactful, on-brand, and on-message market-facing assets. the ideal candidate will be expected to be incredibly well-organized, deadline-focused, and have an impeccable eye for quality and detail. this person will be a champion for the gallagher bassett brand and help ensure consistently on-...
About addi we are a leading financial platform, building the future of payments, shopping, and banking-a world where consumers and merchants can transact effortlessly and grow together. today, we serve over 2 million customers and partner with more than 20,000 merchants, making addi colombia's fastest-growing marketplace. with a state-of-the-art, technology-first approach, we provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing), bridging the financial gap for millions and redefining how people experience financial freedom. as the country's leading buy now, pay later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. in the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably. our mission has earned the trust of world-class investors, including andreessen horowitz, architect capital, gic, goldman sachs, greycroft, monashees, notable capital, quona capital, union square ventures, victory park capital, and more, who back our vision for the future. with their support, we are not just growing-we are transforming latin america's financial ecosystem and shaping the next generation to shop, pay, and bank in colombia. but what truly sets us apart is how we build. we are a conscious company, driven by deep experience in scaling technology, services and products, and we live by every day. about the role this is where you come in. below, you'll find what this role is ...
Job description our purpose title and summary manager, measurement insights & enablementmastercard is a global technology company in the payments industry. our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. our decency quotient, or dq, drives our culture and everything we do inside and outside of our company. with connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. the services organization is a key differentiator for mastercard, providing cutting-edge services that help our customers grow. focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business test & learn experimentation, and data-driven information and risk management services. within services, customer acquisition & engagement (cae) places mastercard at the heart of our customers’ b2c and b2b growth and loyalty strategies. as part of cae, marketing services helps our customers acquire, engage, and retain customers with end-to-end digital marketing services differentiated by our global marketing e...
Description would you like to be part of a team that is redefining the it industry within the nola (north latin america), market? amazon web services (aws) is leading the next paradigm shift in computing and is looking for world class candidates to help drive opportunities with the leading partners (global isvs). do you have the business savvy and industry expertise necessary to position aws as the technology platform of the future? as a partner sales manager within amazon web services (aws), you will have the exciting opportunity to deliver on our strategy to build mind share and adoption of amazon web services' cloud computing platform covering a wide area of services from infrastructure to artificial intelligence, iot, machine learning, big data and analytics and mobile services across aws's customers by leveraging partners. you will drive the aws business opportunities with global isvs by teaming with the account teams and their leadership to address the business needs within the enterprise customers. additionally, this role will also focus on nurturing operational relationships with the global isv (community in nola (colombia, central america caribbean and peru). the ideal candidate will possess a business background that enables him/her to engage at the cxo level both within enterprise customers and si's and to easily interact with enterprise. he/she should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. aws sales, marketing, and glo...
In the last 18 months at loka, our teams have helped clients refine the world’s #1 ai reading tutor, build a platform that eliminated $1b in food waste and develop novel drugs for fighting cancer. to cap it off, at the end of 2024, loka was recognized by aws as innovation partner of the year, outshining 150,000 partners for the title. and we did it all while working remotely and enjoying every other friday off 😎 we’re seeking an experienced senior recruiter with expertise in the latam and european regions. this person will drive and refine our recruitment strategies while managing the end-to-end recruitment process for technical roles across all seniority levels, including ai/ml, data, devops, ux design, sales and more. join us, feed your need to grow with a team you’re proud to be a part of. the role - interview candidates across all seniority levels and regions, evaluating technical and soft-skills requirements. - guide candidates through the the recruitment process, ensuring a positive candidate experience and cultural fit. - build relationships with hiring managers to ensure an efficient, high-quality process. - leverage marketing expertise to develop regional and global recruiting initiatives. - assess job market to ensure our compensation packages are competitive. - track and analyze recruitment data and propose solutions based on the relevant metrics. - suggest and implement improvements along the entire recruiting process. required hard skills - 4+ years of experience recruiting technical profiles, with proven experience working in the it industry - str...
Job title: sales and marketing representative company name: united amg partners office location: medellin, antioquia job type: full-time, in person and/or remote about us: united amg partners is a leading insurance company based in orange county, california. we specialize in corporate health insurance, offering businesses a unique opportunity to reduce their health premiums by 15% to 25%. with a dedicated team of experts, we provide innovative solutions that meet the specific needs of our clients, helping them save costs while providing comprehensive coverage to their employees. job responsibilities: - identify and target potential clients in the corporate sector to promote our health insurance services. - conduct effective sales calls and demonstrations to showcase the benefits and cost savings of our insurance plans. - develop and maintain strong relationships with prospective clients, providing excellent service. - utilize various channels, including phone calls, emails, and online meetings, to engage with clients and close sales. - meet or exceed monthly sales targets and contribute to the overall success of the sales team. requirements: - excellent verbal and written communication skills in english (at least c1 level). - previous experience in sales, preferably in the insurance industry or related fields is an advantage. - strong phone etiquette and the ability to build rapport with potential clients over the phone. - track record of meeting or exceeding sales targets. - exceptional negotiation and persuasion skills. - self-motivated and driven to s...
Job summary design, lead and execute the go-to-market (gtm) strategy for new products, especially cell phones, aligning product, marketing, sales and distribution channel teams to maximize market impact, accelerate adoption and ensure commercial goals are met. qualifications - professional degree in commercial engineering, business administration, marketing, industrial engineering or related. - mba or specialization in marketing or business strategy (desirable). responsibilities - market analysis: conduct national macro market analysis, including market overview, operator information, and competitor market information, to provide support for national strategies and consumer behavior analysis. - product strategy: manage the national product roadmap, oversee product strategies and pacing for various sales channels in the local market, be responsible for terminal product sales targets and market share goals, manage product lifecycle progress, coordinate 4p (product, price, place, promotion), maintain the brand, and ensure end-to-end alignment across relevant functional areas to ensure synchronized progress and commercial success of the product. - product marketing expenses: manage the budget, allocation, execution, and process management of national terminal product marketing expenses, and oversee local sample management. - product expansion: develop product solutions and project expansion for local market channel partners (including but not limited to agents, retailers, operators, and industry markets). - data analysis: conduct daily psi analysis based on product dimensi...
Job summary the readiness manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. responsibilities - develop readiness plans: design comprehensive readiness plans that align with business goals and client expectations. - cross-functional collaboration: work with various departments such as sales, marketing, it, and customer support to ensure all teams are aligned and prepared to deliver services. - training programs: develop and oversee training programs to equip teams with the necessary skills and knowledge to meet client requirements. - process improvement: identify and implement process improvements to enhance service delivery and operational efficiency. - performance metrics: establish and monitor key performance indicators (kpis) to assess readiness levels and identify areas for improvement. - client engagement: work closely with b2b clients to understand their needs and ensure the organization is poised to meet those requirements. - risk management: identify potential risks in service delivery and develop mitigation strategies. skills - ensure that client's customers are satisfied with our client's services and resolve escalated issues - achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals - evaluate our client's customer needs and propose potential solutions - be a single contact for our client's customer - use data to fix customer concerns/r...
Job title: director, account management lac overview: this regional role is based in latin america and the caribbean, within the retail, travel, and commerce team. as a director, you will identify new opportunities within key regional accounts in the retail and commerce segments. your responsibilities include onboarding new customers, defining and executing account strategies, and identifying cross-sell and 1:many opportunities to expand revenue and digital payments. as a key member of the lac business development team, you will prepare account plans, support strategy development, structure proposals, and manage activities related to new product activation, joint reselling, marketing, and services with customers. other responsibilities: - manage strategic regional and global retailers, airlines, and commerce platforms. - set sales strategies aligned with geographic goals to achieve market share, volume, and revenue growth. - drive revenue growth through existing account expansion and new account development. - represent mastercard to drive thought leadership and support customer plans. - develop reseller and 1:many distribution approaches for our products and solutions. - partner with customers to deliver customized solutions and consulting support. - analyze customer business through profitability modeling, financial forecasting, and competitive analysis. - lead projects and cross-functional initiatives. all about you: - experience in the retail and commerce space; airline experience is preferred. - experience with loyalty and co-brand programs is p...
Best lights, inc. appointment setter / call center representative (remote) are you a persuasive communicator with a talent for sparking interest and setting appointments? best lights, inc., a leader in high-performance lighting solutions, is looking for a motivated and reliable appointment setter / call center representative to support our growing sales team. help us connect with potential clients, schedule qualified meetings, and contribute to energy-efficient transformations across the country. for years, best lights has been delivering top-tier lighting systems designed for long-term performance, reliability, and cost savings. we take pride in our commitment to customer satisfaction, transparency, and lasting partnerships. learn more about us: as an appointment setter / call center representative , you'll be the first point of contact for many of our prospective clients. your job will be to make outbound calls, follow up on marketing leads, and schedule appointments for our sales representatives. this role is essential to driving new business and helping our team operate at peak performance. key responsibilities make outbound calls to business prospects using our lead lists and crm system (monday.com). introduce best lights and generate interest in our energy-efficient lighting solutions. qualify leads by gathering basic information and identifying needs set clear, accurate appointments for sales representatives and confirm meetings. follow up with warm leads via phone, text, or email as needed. maintain detailed and accurate records of interactions within m...
At cloudbeds, we're not just building software, we’re transforming hospitality. our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. from independent properties to hotel groups, we help...
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