Hispanic south américa. hsa rewards manager. req 2560--- bogotá, colombia are you a compensation and benefits expert with a passion for creating strategies that motivate and retain talent? this opportunity is waiting for you. join our team and help s...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of ...
On behalf of tipalti , sd solutions is looking for a talented customer onboarding director, americas customer onboarding and colombia site lead to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. as the director of customer onboarding, you will ensure the best customer experience while collaborating with the leadership team to exceed department and company goals. key responsibilities include driving customer adoption, minimizing time to go live, and improving implementation quality. you will recruit and manage onboarding managers, oversee direct reports, conduct performance reviews, and track team objectives. additionally, you will serve as the site leader for the colombia office, pivotal in fostering a positive and inclusive workplace culture that promotes teamwork, respect, and open communication among all departments. responsibilities: leadership and team management: lead, mentor, and develop a high-performing customer onboarding team. foster a culture of excellence, collaboration, and continuous improvement. set clear performance expectations and provide regular feedback and coaching to the team. customer project delivery: oversee the successful delivery of customer projects, ensuring they are completed successfully and efficiently. develop and implement best practices, methodologies, and tools to enhance project delivery and customer satisfaction. act as an escalation point for project-related issues and work to resolve them promptly. capacity planning: develop an...
As the director of customer onboarding, you will ensure the best customer experience while collaborating with the leadership team to exceed department and company goals. key responsibilities include driving customer adoption, minimizing time to go live, and improving implementation quality. you will recruit and manage onboarding managers, oversee direct reports, conduct performance reviews, and track team objectives. additionally, you will serve as the site leader for the colombia office. as a site leader, you will be pivotal in fostering a positive and inclusive workplace culture that promotes teamwork, respect, and open communication among all departments. in this role, you will be responsible for: leadership and team management: lead, mentor, and develop a high-performing customer onboarding team. foster a culture of excellence, collaboration, and continuous improvement. set clear performance expectations and provide regular feedback and coaching to the team. customer project delivery: oversee the successful delivery of customer projects, ensuring they are completed successfully and efficiently. develop and implement best practices, methodologies, and tools to enhance project delivery and customer satisfaction. act as an escalation point for project-related issues and work to resolve them promptly. capacity planning: develop and implement capacity planning processes to ensure the team can meet current and future demand. monitor resource utilization and adjust staffing levels to optimize efficiency and effectiveness. collaborate with other departments to forecast and plan...
The workforce manager will play a crucial role in ensuring efficient call center operations by overseeing scheduling, forecasting, real-time management, and analytics through a dedicated team. the ideal candidate will have excellent analytical skills, strong communication abilities, team development experience, and the flexibility to thrive in a dynamic startup environment. key responsibilities develop and implement workforce management strategies, including creating forecasts, scheduling, and real-time adherence. assist in negotiating required headcounts based on forecasted data and business needs. oversee the monitoring of real-time call volumes, staffing levels, and agent adherence, ensuring timely adjustments to meet service-level goals through direct supervision and guidance of real-time analysts (rtas). develop and mentor team members, providing ongoing coaching and professional growth opportunities. own and manage the invoicing process, ensuring accuracy, timeliness, and effective communication with internal stakeholders and clients. lead and oversee the payroll reporting process, ensuring accuracy, compliance, and timely submission in coordination with hr and finance teams. analyze historical call data to accurately forecast staffing requirements, predict trends, and proactively manage potential impacts. create, publish, and maintain accurate agent schedules, incorporating training, meetings, breaks, vacations, and absences. lead the creation and maintenance of operational and financial dashboards and metrics reports, providing clear and insightful analytics to supp...
Location: fully remote (applicants must be based in colombia) work hours: part-time, monday to friday, 7:00 am - 11:00 am colombia time (utc-05:00) hourly compensation: 5 usd per hour about corebridge solutions corebridge solutions is an innovative leader in the business services industry, integrating advanced technologies to deliver efficient and scalable solutions. we operate across various sectors, including legal, financial, medical, and marketing, addressing complex challenges with precision. at corebridge, we leverage ai and cutting-edge technology to create tailored solutions, ensuring that our clients consistently receive top-tier outcomes. job overview we are a web design and development company specializing in creating scalable, high-performing websites for professional services clients. we rely on aws for hosting, cloudflare for security and dns, and wordpress as our cms. our team builds front-end applications with modern javascript frameworks. we’re looking for a devops engineer to streamline our infrastructure, optimize workflows, and ensure cost-effective operations. this role is ideal for someone who understands the unique challenges of web development environments and can simplify the moving parts into a cohesive, efficient system. key responsibilities aws infrastructure management design, implement, and maintain scalable, cost-efficient aws environments for web development workflows optimize hosting configurations and resource allocation to reduce unnecessary costs without sacrificing performance cloudflare management configure and maintain d...
Senior corporate travel agent - remote work: at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for a senior corporate travel agent to join our business administration team. you will be responsible for coordinating all aspects of inbound and outbound travel planning for employees and clients, visa cases, and expatriate and relocation management. what you will do: research, arrange, and coordinate travel, transportation, lodging, medical insurance, meals, car rental, and other ancillary needs according to requirements and budget to ensure safe and efficient travel operations. provide first-level support to managers on global mobility travel policies, processes, and operations. maintain knowledge of travel methods and requirements, as well as government rules and regulations in various destinations, such as passport and visa laws and tariffs. lead the execution of the visa strategy. conduct research, negotiate, and manage corporate agreements with tour operators, airlines, lodging (hotels and housing), transportation companies, and insurance companies. prep...
Work from home corporate travel agent at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ te...
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