3 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from contactpoint 360 talent acquisition & hr expert | elevating human capital with effective strategies at contactpoint 360 , we believe exceptional customer experiences start with empowered teams. we are looking for a dynamic and bilingual training manager to lead the development of our customer service agents across multiple campaigns. this person will play a key role in shaping our training strategy, ensuring that every team member is equipped to deliver high-quality, consistent, and empathetic support to our clients. key responsibilities design, implement, and continuously improve training programs for new hires and existing agents (customer service, technical support, sales, etc.). collaborate with operations, quality assurance, and hr teams to identify performance gaps and training needs. lead onboarding and nesting programs, ensuring a smooth ramp-up process for bilingual agents. deliver live and virtual training sessions in both english and spanish. monitor training effectiveness using kpis, assessments, and feedback loops. develop a team of trainers and support their performance through coaching and development. ensure alignment between client expectations and internal training delivery. create and maintain training materials, sops, and knowledge base content. requirements bachelor's degree in business, education, communications, or a related field. 3+ years of experience as a training manager or senior trainer in a contact cente...
Aecom bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the senior bim coordinator role at aecom aecom bogota, d.c., capital district, colombia join to apply for the senior bim coordinator role at aecom company description work with us. change the world. at aecom, we're delivering a better world. whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. we are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. there has never been a better time to be at aecom. with accelerating infrastructure investment worldwide, our services are in great demand. we invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. we're one global team driven by our common purpose to deliver a better world. join us. job description aecom is seeking an experienced senior bim coordinator to lead the digital design coordination and planning of complex infrastructure projects like airports and railway system. the ideal candidate will be responsible for overseeing the bim strategy for transport projects, conducting technical ice (integrated concurrent engineering) sessions, and ensuring the p...
Work from home webrtc tech lead at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. we are looking for a webrtc tech lead to join our team and help us evolve our web video experience to the next level. we need someone to lead a dedicated team of engineers to continually improve our video experience. this includes building state-of-the-art monitoring systems, evaluating new video technologies, and building advanced features like background blur. this professional will have full autonomy to define the technical video roadmap and lead the video engineering team. this is an excellent opportunity for professionals looking to advance their careers at one of the industry's fastest-growing companies! what you will do: plan, develop, and implement the product’s strategy, bringing experience with webrtc, signaling, and networking. work with designers and developers to develop modern, intuitive user interfaces. conduct code analysis and recommend changes in policies and procedures. continuously improve the user experience. work in a collaborative environment with shared code; practice disciplined source code control and process documentation. here's what we're looking for: at least 5 years of full-time professional software development experience. previous experience working closely with product managers and des...
Location: this position is remote within colombia about data science & analytics. every engagement at huge starts with a clear articulation of user needs and client objectives. this is achieved through direct measurement of user behavior, integration of research, synthesis of market data, and modeling of business results. we apply a diverse set of skills and tools, and constantly evaluate and deploy new methods on behalf of our clients. analysts partner with researchers, strategists, designers, and technologists to prioritize opportunities, test hypotheses, and deliver user experiences with the potential to transform industries. huge is looking for a senior analyst to join the data & analytics team in colombia. as a senior analyst, you will analyze data and develop insights around digital advertising and user engagement in order to inform critical marketing decisions. you’ll partner closely with internal strategy, creative, and program teams as well as clients to ensure that our teams are optimizing creatives frequently and measuring success. what we’d like to see. experience creating reporting templates, crafting narratives from data analysis and creating presentation materials to support that analysis. experience crafting and analyzing online experiments with a strong understanding of a|b and multivariate testing. experience presenting data-driven reports to clients, highlighting clear insights and business recommendations. experience with google’s campaign manager 360 and looker studio or other visualization tools. experience with ga4, adobe analytics, tableau, sql, and/...
Company description publicis global delivery is the talent powerhouse of publicis groupe, the largest global communications group. we make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the groupe. in latam, we are over 1,700 passionate employees who love to push boundaries and drive innovative solutions. if you are a risk-taker and love to develop intrepid ideas, pgd is the place for you. we move people, and people move us! overview strong understanding of production design, ensuring that all final assets are meticulously crafted and delivered with the highest standards. you’re not only confident in contributing to design ideas but also in ensuring that the production process runs smoothly—from initial concept to final execution. you will work closely with the london design lead, creatives and production teams to ensure that designs are skillfully crafted for their intended medium, whether digital, print, or motion. key functional responsibilities interpreting briefs and requirements to deliver creative ideas and visuals aligned to a creative strategy, raising the bar on creativity using storytelling to drive action participate in all phases of creative work, from concept through production and final hand-off lead creative thinking during brainstorming sessions, creative reviews, and project kick-off meetings produce sketches, storyboards, roughs, and mockups to visualize ideas lead projects and search for new project ideas direct the creative team in developing and maintaining a consistent visual...
Join to apply for the technical product manager role at appgate join to apply for the technical product manager role at appgate appgate is seeking a technical product manager to lead the development and evolution of the customer identity and access management (ciam) functionality within our 360 fraud protection platform. you will be responsible for the full product lifecycle—from strategy and prioritization to execution and release. this role combines technical depth with strategic product thinking. you'll collaborate with cross-functional teams, gather input from customers and stakeholders, and deliver solutions that are viable, feasible, and valuable. your efforts will drive adoption, revenue growth, and operational efficiency in an integrated fraud protection environment. key responsibilities: seek input from clients, market research, and internal stakeholders to guide product direction. understand and document the complete customer experience and the value your product delivers. define and maintain outcome-based product roadmaps and set priorities based on vision, cost/value, and emerging trends. collaborate with ux teams on user journeys, storyboards, and designs to ensure intuitive experiences. establish and track success metrics (quantitative and qualitative) for roadmap items. leads product teams of engineers and testers, defining high level requirements (functional and non-functional) that can be broken down into smaller, technical user stories. produce and maintain documentation, including technical delivery guides, training and user materials, and marketing colla...
Elev8.io provides 360° patient acquisition solutions for behavioral health centers by helping them with: generating vob-qualified leads on multiple channels via elev8media increasing efficiency by enhancing their crm & techstack via elev8tech improving their overall lead-to-admit conversion rates via elev8sales position summary elev8.io is changing the game for behavioral health companies, committed to helping our clients close the gap between the millions suffering from addiction or mental health problems. we are growing rapidly and therefore seeking a high-impact seo director to oversee our seo department, drive innovation, and ensure seamless collaboration with other departments. key responsibilities performance & strategy develop and execute high-performing seo strategies for both clients and elev8.io. monitor, analyze, and optimize organic search performance using data-driven insights. collaborate closely with web, ppc, client success, and sales teams to align seo with business goals. research, experiment and evolve elev8’s seo solutions to ensure #1 market position. stay ahead of algorithm updates, industry trends, and emerging ai-driven seo solutions. develop and implement new seo techniques, automation tools, and scalable frameworks. client success lead the communication with vip clients and partners as needed to secure csat and mitigate churn. develop custom seo roadmaps tailored to each client’s unique needs and industry challenges. provide clear, data-backed seo reports and performance updates to stakeholders. team & scalability oversee hiring & tr...
Rappiads planner jr analyst solicitar remote type híbrido locations col-bogotá time type full time posted on publicado hace 28 días time left to apply fecha final: 31 de diciembre de 2024 (quedan 6 días para realizar la solicitud) job requisition id jr112788 hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything, where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience. did you like what you have read so far? find out how you will deliver magic together with us through your rappi mission. revisa cómo impactarás nuestro ecosistema: as a senior planner, you will play a crucial role in managing and improving the performance of assigned accounts across various monetization products. your responsibilities will include filling out briefings for campaign execution and requests, ensuring financial control and adherence to budgets, providing high-level customer service and post-sales support to clients and the commercial team, generating performance reports, supervising campaign creation, managing accounts and planning, tracking executions and deliveries, attending performance monitoring meetings, and creating incident management reports. your focus will be on driving efficiency, excelle...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo