Transunion's job applicant privacy notice what we'll bring: we are dedicated to finding ways information can be used to help people make better and smarter decisions. as a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things. what you'll bring: this is an entry-level support position responsible for providing an incredible and memorable customer service experience with every interaction. this position supports internal and external b2b customers through designated support channels, such as phone and/or electronic media. how you'll contribute: provide first-level technical support and triage when processing and responding to requests through various support channels such as phone, itsm ticketing system, and email. assess customer service needs, guiding and assisting customers in established procedures for requesting equipment, relocations, software installation, login, or scheduling changes. assist level 2/3 team members with support projects and departmental operations as required or requested. provide exceptional customer service to all our internal and external customers by being courteous, polite, and friendly to everyone we serve. recognize and address customer issues to determine overa...
Transunion's job applicant privacy notice what we'll bring: we are dedicated to finding ways information can be used to help people make better and smarter decisions. as a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things. what you'll bring: descripciÓn del puesto de trabajo el lead application support (gestión de incidentes) trabajará junto con un equipo de servicio y soporte de ti. sera el responsable de todo el ciclo de vida de un incidente que ocurra en transunion. trabajará en estrecha colaboración con los equipos técnicos de resolución de ti para la gestión de la resolución de incidentes de acuerdo con los sla. ¿cÓmo contribuirÁs? (funciones) coordinar la resolución de incidentes críticos dentro del entorno tu y cumplir con los sla establecidos para estos incidentes. trabajar en estrecha colaboración con el service desk y los equipos de resolución de ti para evaluar el impacto y la urgencia del incidente. garantizar la coherencia en todo el proceso, identificar y liderar iniciativas de mejora de procesos. proporcionar comunicación a las partes interesadas internas y externas en varios niveles. responsable de la resolución de incidentes nivel 3. brindar la información necesaria para...
Transunion's job applicant privacy notice what we'll bring: at transunion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. as a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things. come be a part of our team! you’ll work with great people, pioneering products and cutting-edge technology. the sales manager role will lead the fintech vertical driving a sales team focused on executing value creation strategies and continually supporting our clients’ growth trajectory. this role reports to the head of financial services and fintech and leads a team of sales associates covering key accounts across the fintech sector. the role is tasked with driving a commercial agenda, developing client relationships across all levels of the organization, owning and having accountability for client strategy, and working in conjunction with internal subject matter experts (including consulting and analytics) in order to provide a comprehensive view of tu’s value proposition. this position requires an understanding of market dynamics and clients’ critical business issues in order to drive insight-focused discussions supporting clients’ growth journey. wha...
What we'll bring: for more than 30 years, transunion has been the credit information provider customers trust to deliver accurate and reliable financial data to support growing economies. today, we provide valuable business intelligence to customers around the globe. the senior manager, financial services research and consulting is a senior leader and a key contributor to the perception of transunion in the marketplace as an authority on lending dynamics. we are looking for a seasoned subject matter expert with mastery of a wide range of consumer lending industry practices, products and functions through the entire customer life cycle. this role drives thought leadership in two ways: first, by managing research initiatives aimed at understanding why consumers behave the way they do with credit, what external forces influence that behavior and what lenders need to know to manage the risks and opportunities associated with that behavior. second, this role provides critical assistance to the sales team in presenting advanced concepts to customers, and in exploring customer challenges across products/business units/functions. this role serves as a consumer lending product, industry and business process expert for the sales force and for our customers. in short, you motivate our customers to see us as a trusted partner instead of a vendor. you will accomplish this through a variety of direct and indirect customer engagement vehicles. what you'll bring: advanced degree in economics, business, statistics, finance, banking, or other related field. 10 years of experience in increasi...
What we'll bring: at transunion, we have data on virtually every active credit consumer in colombia, as well as data on millions of consumers in 30+ other countries as well. but “having data” means nothing without curious analytical minds to unlock the meaning within it. our team is home to some of the most brilliant minds in the market. we come to work every day to quantitatively explain how things happen and why. our efforts drive real value, because the work that we do allows people to have access to credit, enables new generations to pursue an education, and builds economies from the ground up. as a senior consultant on our team, you will join a world-class group of statisticians, data scientists, modelers and industry experts on a mission to extract insights from information and put them to good use. you will have an opportunity to be a part of a variety of projects in a collaborative environment and be recognized for the work you deliver. transunion offers a culture of lifelong learning and as a senior consultant here, your growth potential is limitless. the senior consultant role within the research and consulting team is responsible for delivering market-level business intelligence both to transunion’s senior management and to external customers. to be successful in this position, you must have good organizational skills, a strategic mindset and a flexible predisposition. you will also be expected to work independently and be able to lead and present projects with minimal supervision. what you'll bring: a bachelor’s degree or master’s in statistics, applied mathemat...
Lead, applications support page is loaded lead, applications support apply locations: bogota time type: full time posted on: posted 7 days ago job requisition id: 19033691 what we'll bring: we are dedicated to finding ways information can be used to help people make better and smarter decisions. as a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things. what you'll bring: descripciÓn del puesto de trabajo el lead application support (gestión de incidentes) trabajará junto con un equipo de servicio y soporte de ti. será el responsable de todo el ciclo de vida de un incidente que ocurra en transunion. trabajará en estrecha colaboración con los equipos técnicos de resolución de ti para la gestión de la resolución de incidentes de acuerdo con los sla. ¿cÓmo contribuirÁs? (funciones) coordinar la resolución de incidentes críticos dentro del entorno tu y cumplir con los sla establecidos para estos incidentes. trabajar en estrecha colaboración con el service desk y los equipos de resolución de ti para evaluar el impacto y la urgencia del incidente. garantizar la coherencia en todo el proceso, identificar y liderar iniciativas de mejora de procesos. proporcionar comunicación a las partes interesada...
Lead, applications support solicitar locations: bogota time type: full time posted on: publicado hace 2 días job requisition id: 19033691 lo que traeremos: we are dedicated to finding ways information can be used to help people make better and smarter decisions. as a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. lo que traerás: descripciÓn del puesto de trabajo el lead application support (gestión de incidentes) trabajará junto con un equipo de servicio y soporte de ti. sera el responsable de todo el ciclo de vida de un incidente que ocurra en transunion. trabajará en estrecha colaboración con los equipos técnicos de resolución de ti para la gestión de la resolución de incidentes de acuerdo con los sla. ¿cÓmo contribuirÁs? (funciones) coordinar la resolución de incidentes críticos dentro del entorno tu y cumplir con los sla establecidos para estos incidentes. trabajar en estrecha colaboración con el service desk y los equipos de resolución de ti para evaluar el impacto y la urgencia del incidente. garantizar la coherencia en todo el proceso, identificar y liderar iniciativas de mejora de procesos. proporcionar comunicación a las partes interesadas internas y externas en varios niveles. responsable de la resolución de incidentes nivel 3. brindar la información necesaria para que los incidentes críticos puedan ser trabajados por...
Ae ii, account dev - direct sales ae ii, account dev - direct sales apply locations: bogota time type: full time posted on: posted 8 days ago job requisition id: 19033144 what we'll bring: at transunion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. as a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. what you'll bring: licenciatura en carreras administrativas, y/u otra disciplina relacionada. experiencia en ventas consultivas, preferiblemente para empresas retail de crédito y otros negocios relacionados como: originadores de crédito no regulados para electrodomésticos, motocicletas, venta directa y otros servicios. preferible 3 o más años de experiencia comercial en general y experiencia en ventas. deseable venta consultiva. ubicado en bogotá, colombia, con posibilidad de viajar dentro de colombia. el conocimiento sobre la industria de informes de crédito o la experiencia en planificación de negocios internacionales sería una ventaja. debe dominar microsoft project, powerpoint, sales force, powerbi y el conjunto de aplicaciones de office. excelente comunicación y presentación. capacidad para trabajar de forma independiente o como parte de un equipo dinámico en un entorno que cambia rápidamente. sólidas capacidades de gestión de proyectos y gran atención al detalle; se...
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