INSIDE SALES SPECIALIST - COLOMBIA

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. about us we are insider, a b2b saas company that drives growth for its clients around the world. how are we achieving this? we are the #1 ai-native platform for customer experience and marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. our platform connects data across channels, predicts future behavior with ai, and individualizes experiences from a single platform. we have just celebrated our $500m series e funding round, led by general atlantic . before this, we’ve unlocked unicorn status following our series d round. we are backed by top-notch investors, including sequoia capital, qia, riverwood, and endeavor catalyst , and trusted by 1200+ brands from high-growth startups to the most prestigious fortune 500 companies such as samsung, coca-cola, nike, l’oreal, singapore airlines, virgin, nestle, nissan, lenovo, puma, ikea, allianz, dominos, cnn, and the list goes on. having unlocked unicorn status, insider was congratulated for becoming one of the only woman-founded, women-led b2b saas unicorns in the world, to achieve $200m in carr (committed annual recurring revenue). insider was named a leader in the forrester wave for cross-channel campaign management 2021, and leader in the idc marketscape: worldwide omnichannel marketing platforms for b2c enterprises 2023 assessment. the company has been recognized in the top 1% of all software co...

TEAM LIDER-JEFE SERVICIO AL CLIENTE TELEFONÍA MÓVIL

Tiempo Completo Tiempo completo

Únete a nuestro equipo como supervisor de call center servicio al cliente y lleva tu carrera al siguiente nivel. somos una empresa comprometida con la excelencia en el servicio al cliente y buscamos un líder apasionado que pueda motivar a su equipo y alcanzar metas ambiciosas. ofrecemos un ambiente laboral positivo, donde tus ideas para la mejora continua serán valoradas y podrás crecer profesionalmente. responsabilidades: realizar seguimiento periódico de los kpi´s establecidos. monitorear indicadores operativos de calidad productividad y eficiencia. ejecutar planes de acción para mejora continua de kpis. identificar oportunidades de optimización de procesos. fomentar un ambiente laboral positivo y motivador. proveer feedback constructivo para mejora del equipo. implementar sistemas de reconocimiento formal e informal. resolver conflictos y situaciones difíciles con efectividad. identificar y solucionar problemas técnicos dentro de la operación. requerimientos: título técnico o tecnólogo en áreas a fines en telecomunicaciones o estudiantes en carreras estudiando de manera virtual. experiencia mínima de 3 años en telefonía móvil como claro, tigo, etb, movistar, virgin mobile entre otros indispensable habilidades de liderazgo comunicación efectiva y trabajo en equipo. salario $ 2.300.000 + aux. de transporte +prestaciones de ley horarios rotativos de 8 horas de una franja de 7:00 am a 9:00 pm de domingo a domingo con un dia compensatorio a la semana estudiantes de manera virtual...

CLM DESIGN & OPERATIONS MANAGER

Beyond one bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the clm design & operations manager role at beyond one beyond one bogota, d.c., capital district, colombia 1 week ago be among the first 25 applicants join to apply for the clm design & operations manager role at beyond one direct message the job poster from beyond one latam senior partner talent acquisition & dei at beyond one mission statement at beyond one, we’re redefining roles and breaking barriers to create a world where everyone has the power to drive their own digital journey. we’re a dynamic, fast-growing team on a mission to think beyond, achieve together, and deliver for impact in high-growth markets worldwide. since 2021, we’ve expanded rapidly, bringing virgin mobile mea, friendi mobile mea, and virgin mobile latam under our belt. with 6.5 million subscribers and a team of 1,600 across seven countries, we’re building a revolutionary platform. if you’re excited to challenge the norm, thrive in a collaborative environment, and create lasting change, join our journey. let’s build the future together! role purpose why this role matters: as the clm – design & operations manager, you will play a pivotal role in delivering customer lifecycle management journeys that enhance engagement, boost retention, and drive long-term value growth. your work will help transform customer relationships into lasting business impact and ultimately shape how we disrupt the market. what success looks like: during your first year, you will design and launch end-to-end customer lif...

RECRUITER - BOGOTA

Insider. bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the recruiter - bogota role at insider. insider. bogota, d.c., capital district, colombia 1 week ago be among the first 25 applicants join to apply for the recruiter - bogota role at insider. get ai-powered advice on this job and more exclusive features. before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. about us
we are insider, a b2b saas company that drives growth for its clients around the world. how are we achieving this? we are the #1 ai-native platform for customer experience and marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. our platform connects data across channels, predicts future behavior with ai, and individualizes experiences from a single platform. we have just celebrated our $500m series e funding round, led by general atlantic . before this, we’ve unlocked unicorn status following our series d round. we are backed by top-notch investors, including sequoia capital, qia, riverwood, and endeavor catalyst , and trusted by 1200+ brands from high-growth startups to the most prestigious fortune 500 companies such as samsung, coca-cola, nike, l’oreal, singapore airlines, virgin, nestle, nissan, lenovo, puma, ikea, allianz, dominos, cnn, and the list goes on. having unlocked unicorn status, insider was congratulated for becoming one of the only woman-founded, wome...

SOCIAL MEDIA SENIOR MANAGER

We don’t think about job roles in a traditional way. we are anti-silo. anti-career stagnation. anti-conventional. beyond one is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. we’re building a digital services aggregator platform, with a strong telco foundation, and a profitable growth strategy that empowers users to drive their own experience—subscribe once, source from many, and only pay for what you actually use. since being founded in 2021, we’ve acquired virgin mobile mea, friendi mobile mea and virgin mobile latam (with 6.5 million subscribers) and 1600 dedicated colleagues across chile, colombia, ksa, kuwait, mexico, oman and uae. to disrupt for good takes a rebellious spirit, a questioning mind and a warm heart. we really care about how to get things done and not who manages who. we benefit from our diversity, and together, we disrupt the way we and others thinkin about our lives for good. do you want to exchange ideas, learn from each other and leave your mark on our journey? this is the place for you. social media manager hiring manager: chief marketing officer location: bogota, colombia mission statement at beyond one, we’re redefining roles and breaking barriers to create a world where everyone has the power to drive their own digital journey. we’re a dynamic, fast-growing team on a mission to think beyond, achieve together, and deliver for impact in high-growth markets worldwide. since 2021, we’ve expanded rapidly, bringing virgin mobile mea, friendi mobile mea, and virgin...

ASESOR CALL CENTER SERVICIO AL CLIENTE

Tiempo Completo Tiempo completo

Bogota!! importante empresa extranjero (puerto rico) sector telecomunicaciones telefonía móvil requiere para su equipo de trabajo personal para desempeñar el cargo de asesor call center sac ¿cuáles son los requisitos para ser parte de nuestro mundo? experiencia: 6 meses en el cargo como agente o asesor de call center certificado servicio al cliente en telefonías móviles como movistar, claro, tigo, virgin mobile, etb, entre otras formación académica: bachiller académico, tecnico o tecnologo. ( no estudiantes ) responsabilidades 1. manejo del servicio al cliente 2. manejo pqrs 3. manejo de crm la magia que recibirás: salario: $ 1.423.500 + auxilio de transporte $200.000 +prestaciones de ley+ bono fijo $ 1.26.500 $ cumplimiento de metas de $231.000+beneficios de la empresa horario: domingo a domingo de la franja horaria de 7am a 9pm turnos rotativos de 8 horas con un día compesatorio a la semana. contrato: obra y labor lugar de trabajo bogotá -chapinero edificio ugi te gustaría participar?...