On behalf of tipalti, sd solutions is seeking a talented customer success manager, scaled accounts to join a fintech unicorn! role overview as a customer success manager, scaled accounts, you will ensure our customers achieve their desired outcomes w...
Company description believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development. its 2,020 employees in more than 50 ...
Requisition id: 209858 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **_ purpose_** we are committed to investing in our employees and helping you continue your career at scotiabank. the software engineer associate will contribute to the overall success of qa in the team. the incumbent will be responsible for coordinating and/or executing the testing for multiple projects or releases while being deployed on agile software development teams. this incumbent will be an active collaborator on the project team and is responsible for following quality assurance and testing practices and is expected to provide test designing, test execution, defect tracking and qa progress monitoring services. **_ accountabilities _**: - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - supervise and co-ordinate testing for projects/releases: - design uat test plans; assign and review test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to uat policies, standards and procedures. - schedule and approve the release of projects into the uat environment; execute complex test plans and supervise the execution of testing, co-ordinating resources, people and environm...
Are you a technical enthusiast with a knack fordesigning and implementing robust solutions behind the scenes? whatif you had a chance to be a part of the world's leading saas,software, or hardware solutions? join us as a solutions engineerfor a platform that provides a secure and reproducible environmentfor product demos. thrive in a multicultural and multilingualenvironment while enjoying your home office. unlock your potentialby mastering new skills and achieving challenging goals with ourpeople first management approach. what you will do: 1. executeproofs of concept and pilots to inspire and validate technicalrequirements 2. design and implement solutions to optimize thefunctionality of the product experience platform 3. build customerassets to enable customers to achieve value more quickly 4.communicate customer feedback into actionable product roadmap items5. support strategic customers as they implement our solution 6.maintain working knowledge of the products and services 7.communicate with internal teams to ensure the delivery ofhigh-quality assets that drive the success of the innovativesolutions what you need to succeed in this role: 1. excellentenglish communication skills (at least c2 for both spoken andwritten) 2. possess at least two web development skills (html, css,javascript, web services) 3. demonstrate understanding of webapplication design and operations 4. demonstrated problem-solvingand analytical skills 5. dedication to teamwork, and getting thingsdone together 6. ability to adapt to new and dynamic environments7. personal laptop or computer (at least...
3.500.000 $ to 4.000.000 $ (gross monthly) 1 positionfull time we are looking for an operations supervisor at groupcos!are you looking for a new position in your career? do you want anew challenge? do you have experience working in the bpo industryas an operations supervisor? this job is for you! we´re looking fora detail-oriented person who has a good understanding of qualitycustomer treatment and brand loyalty, with the ability to followprecise instructions. we have for you: - monday to sunday schedule,two days off for you! 42 productive hours. - salary $3.500.000 +$500.000 commission plus unique memberships for you.qualifications: - c1 in english. - full-time availability. - priorexperience in collections campaigns in the bpo industry. - advancedknowledge of microsoft office programs, email, internet browsers,and search high proficiency preferred. - excellent verbal andwritten communication skills, attention to detail, experiencedproblem solver, strong listening, ability to multi-task, and managetime effectively. about the job: - 100% on-site vacancy / bogotá -indefinite term contract - schedule (sunday to sunday 7 am to 3 am)- 42 productive hours - salary base 3.500.000 + commission 500,000cop + health insurance (after three months) + laika membership(upon availability) + netflix/spotify (upon availability)requirements about customer operation success s.a.s.#j-18808-ljbffr...
On behalf of tipalti , sd solutions is seeking a talented customer success manager, scaled accounts to join a fintech unicorn! role overview as a customer success manager, scaled accounts, you will ensure our customers achieve their desired outcomes with our products/services. you will manage a segment of over 1,000 customers, focusing on identifying and scaling growth opportunities using tools and technology. your responsibilities include setting benchmarks, conducting business reviews, advocating for product solutions, reviewing usage, gathering feedback, and enhancing the customer experience. responsibilities 1. manage a portfolio of 300+ clients within the scaled segment to promote growth through cross-sells and upsells. 2. scale high-growth accounts to higher-touch engagement models. 3. identify business changes (acquisitions, funding, mergers) for expansion opportunities. 4. analyze data to understand customer usage trends. 5. become an expert in our products/services, stay updated on enhancements, and share best practices. 6. drive brand loyalty, customer satisfaction, and advocacy. 7. collaborate with sales, solutions consultants, support, product, and marketing teams to gather and act on feedback. requirements 1. 2+ years of customer success or account management experience, preferably in fintech. 2. previous sales experience is a plus. 3. experience with erp, accounts payable, churnzero, zendesk, salesforce, jira, analytics, or csm tools is advantageous. 4. strong understanding of the fintech industry and our offerings. 5. excellent communica...
At cloudbeds, we're not just building software, we’re transforming hospitality. our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. from independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. and we do it with a completely remote team. imagine working alongside global innovators to build ai-powered solutions that solve hoteliers' biggest challenges. since our founding in 2012, we've become the world's best hotel pms solutions provider and landed on deloitte's technology fast 500 again in 2024 – but we're just getting started. how you'll make an impact: as a sales director , you will play a pivotal role in cloudbeds' growth, leveraging your extensive network and deep understanding of the large independent hotels and group sales hotel landscape to drive high-value arr and expand our brand. your expertise in hospitality technology will be essential as you build relationships, forge partnerships, and position cloudbeds as the go-to solution for independent hotels. this is a hunter role focusing on acquiring new clients. our sales team: the sales team is driven by the opportunity to build strong relationships, solve customer challenges, and drive business growth. people who excel on our team are goal-oriented, adaptable, and effective delivering results and passionate to spread all the innovation behind our product to different types of customers. what makes us special is ou...
Requisition id: 223400 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **position**:_specialist, data analytics engineering_**: **_ purpose_** contributes to the overall success of the global technology services - enterprise process management & compliance’s it service management (itsm)’s governance, data analytics & reporting globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **_ accountabilities_**: - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - reporting to the senior manager, analytics technology & engineering, you will be a senior technical contributor to the overall success of the itsm by ensuring goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. the role conducts all activities in compliance with governing regulations, internal policies, and procedures. - when required, you can expect to work into the evenings and/or weekends to complete deliverables. - understand how the bank’s risk appetite and risk culture should be considered in day-to-day acti...
**we believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**:unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) locating, securing and ...
What makes us unique at cloudbeds, we're not just building software, we’re transforming hospitality. our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. from independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. and we do it with a completely remote team. imagine working alongside global innovators to build ai-powered solutions that solve hoteliers' biggest challenges. since our founding in 2012, we've become the world's best hotel pms solutions provider and landed on deloitte's technology fast 500 again in 2024 – but we're just getting started. how you'll make an impact: as a sales director , you will play a pivotal role in cloudbeds' growth, leveraging your extensive network and deep understanding of the large independent hotels and group sales hotel landscape to drive high-value arr and expand our brand. your expertise in hospitality technology will be essential as you build relationships, forge partnerships, and position cloudbeds as the go-to solution for independent hotels. this is a hunter role focusing on acquiring new clients. our sales team: the sales team is driven by the opportunity to build strong relationships, solve customer challenges, and drive business growth. people who excel on our team are goal-oriented, adaptable, and effective delivering results and passionate to spread all the innovation behind our product to different types of customers. what makes u...
Are you a technical enthusiast with a knack fordesigning and implementing robust solutions behind the scenes? whatif you had a chance to be a part of the world's leading saas,software, or hardware solutions? join us as a solutions engineerfor a platform that provides a secure and reproducible environmentfor product demos. thrive in a multicultural and multilingualenvironment while enjoying your home office. unlock your potentialby mastering new skills and achieving challenging goals with ourpeople first management approach. what you will do: 1. executeproofs of concept and pilots to inspire and validate technicalrequirements 2. design and implement solutions to optimize thefunctionality of the product experience platform 3. build customerassets to enable customers to achieve value more quickly 4.communicate customer feedback into actionable product roadmap items5. support strategic customers as they implement our solution 6.maintain working knowledge of the products and services 7.communicate with internal teams to ensure the delivery ofhigh-quality assets that drive the success of the innovativesolutions what you need to succeed in this role: 1. excellentenglish communication skills (at least c2 for both spoken andwritten) 2. possess at least two web development skills (html, css,javascript, web services) 3. demonstrate understanding of webapplication design and operations 4. demonstrated problem-solvingand analytical skills 5. dedication to teamwork, and getting thingsdone together 6. ability to adapt to new and dynamic environments7. personal laptop or computer (at least...
**title: specialist - crt** **location: gsc bog** this position will support the gsk program. **key responsibilities**: - receive final invoices and through a deep review ensure optimal quality and compliance of the charged invoices for further payment release to carriers. - do proactive validations on invoices and charges before posting to k&n;, as per standard instructions from the customer, in order to guarantee the success of self-billing results between gsk - k&n; - dgf. - in case of any deviation identified or error, proceed to align with the origin station and do the respective amendments in cw1. - once fis validated, proceed to post the invoice and trigger the supporting pdf file to be received by k&n; via edi. in case of failure, support the retrigger process. - provide deep dive analysis on issues identified and address any situation that may raise as part of the invoice management process. - add value to our customers through continuous improvement initiatives. - cross-training within the team. **skills/requirements**: - students/ professionals in industrial engineering, business administration, international business or similar occupations. - problem solving skills - ms excel intermediate - high (data analysis). macros knowledge is a plus. - afr/ ofr logistics operations background. - cw1 knowledge. - english level: high - customer service orientation. effective oral and written communication skills - self-management & proactive attitude. - adaptability skills & quick learner. - teamwork **relevant information**: - salary: $ 2.270....
So what does a tech support really do? you will be providing day-to-day support across the following: - answering detailed product and service questions - identifying and fulfilling customer needs to achieve satisfaction - handling complaints, providing appropriate solutions and alternatives - keeping updated records of customer interactions in crm - reading and learning scripts - compiling reports on overall customer satisfaction imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. as you tackle your new tasks for the day, you know that it comes down to being able to provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. **requirements**: - fluency in spoken and written english - customer service, administration, and technical support for customers, via - attention to detail and a methodical, systematic approach to your work (essential) - resourceful and excellent problem-solving skills - proven customer support experience or experience as a helpdesk specialist or customer service representative - ability to multitask, prioritize and manage time effectively - act as a team player and remain professional and courteous with customers at all times - excellent computing skills (including excel, and word) - excellent database administration skills - clear and accurate communication (must have reliable, quality internet connection when required to work from home in the instance of covid -...
Vantage is a leading supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of industrial and consumer markets. through our chemistries, our customer focus and our global footprint, we are enabling tomorrow’s solutions today. : the procurement specialist is responsible for managing the purchasing of raw materials and supplies essential for the operations at vantage. this role will ensure adherence to established timelines, quality, and cost targets. this role requires a person with excellent agility in using procurement systems, erps, and digital tools to efficiently manage order processing, supplier relations, and internal coordination with other departments across all regions. as a member of the vantage shared services center, the procurement specialist will participate in driving customer-first execution and best-in-class service. essential duties and responsibilities: - order management: process and manage purchase orders (pos) for raw materials, services, and supplies. ensure accuracy of pricing, quantities, dates, and general completeness of all orders.- system management: accurately maintain erp system price, trade agreement and vendor data to ensure transactional effectivness.- supplier coordination: communicate with suppliers to confirm order details, delivery schedules, order-sample shipments, and product specifications. resolve any issues related to order fulfillment.- delivery tracking: monitor and track deliveries to ensure timely receipt of goods. address and resolve any delays or discrepancies in delivery...
Company description** being part of pgd is an opportunity for professional growth, upskilling, and team building to rock the media globe**. pgd (publicis global delivery) is the media global hub of publicis groupe. we provide a solution that guarantees performance, integrates techs, and has specialized talent to transform the industry and our clients' communication. as a team, we guide and accelerate the business. also, we lead the culture of digital and offline media, transversal to all stakeholders in the industry. **job description**: the senior campaign manager is responsible for leading the success of customer paid campaigns, being the intellectual leader in the strategies and optimization of the campaigns. he/she must effectively communicate the digital strategies and the justification of the tactical approaches for each his/hers campaigns. he/she must be the expert of the clients platforms anc tools, helping and making sure their correct use by other campaign managers. **qualifications**: - bachelor’s degree - must have 3+ years of experience in bid management, campaign management/optimization, or digital media operations - experience in 3 or more areas such as social media, search, programmatic, ecommerce - have completed google marketing certifications, blueprint cerification, dv360 certification, twitter certification - experience managing or working with reporting tools (datastudio, datorama or tableau) - experience working with audience planning - experience working with adserving solutions (flashtalking, google campaign manager or sizmek) ad...
Do you like being helpful and making customers smile? fist bump, a client of trades.org, is hiring guest services and hospitality operations professionals to join the team. **about the role**: it’s your job to make guests feel welcome, ensure their stay is pleasant, and help keep the business running smoothly. - half of your time will be spent on customer success. _you’ll handle reservations, answer guest questions, and work with the team to resolve unexpected issues. - half of your time will be spent on business operations. _you'll manage listings, coordinate with cleaning and maintenance crews, and help ensure the business operates smoothly._ **responsibilities**: - customer success:_ - read and respond to guest inquiries promptly via text and over the phone - handle reservation modifications and rate negotiations - actively listen to and resolve complaints - analyze customer feedback and suggest ways to improve ratings - business operations:_ - manage our cleaning and maintenance schedules - manage our listings to help increase our reservations and ratings - identify and implement opportunities for improvement **requirements**: - spoken and written fluency in english (c1 or better) - excellent customer service skills over text and on the phone - aptitude in decision-making and problem-solving with a business mindset - strong sense of responsibility and a professional presentation - interest and motivation to help a small business grow and succeed - customer service and hospitality, like a guest relations or reservations manager - business opera...
We believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**: unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) locating, securing and co...
**key responsibilities**: - lead and oversee delivery operations, ensuring timely and high-quality service. - collaborate across functional teams, including system support, training, and client management, to achieve strategic objectives. - develop and implement process improvements to enhance efficiency and customer satisfaction. - monitor project milestones and ensure adherence to deadlines without compromising quality. - analyze and manage key performance indicators (kpis) to identify improvement areas. - maintain effective communication with stakeholders, resolving escalations and ensuring alignment with client needs. - maintain high levels of service quality by implementing and monitoring effective delivery strategies. - monitor client satisfaction metrics and ensure consistent alignment with client expectations. **qualifications and skills**: - proven track record of managing and optimizing processes, with a focus on customer satisfaction and team performance. - strong leadership, organizational, and interpersonal skills. - ability to handle complex projects with multiple dependencies effectively. - familiarity with agile methodologies, jira, and confluence tools. - exceptional problem-solving capabilities and attention to detail. - self-starter with a proactive approach to challenges. minimum 2+ years in delivery or operations management roles. (cc: remote for colombia/on-site for pakistan)...
Cardinale automotive group is a world-classorganization of happy employees. relationships are the foundationof our success. with every vehicle sold, every automobile serviced,every customer interaction and every new hire brought onboard – westrive to create outstanding and long-lasting relationships. thismeans listening, caring and understanding. after forty years ofsuccess, we're proud to call ourselves one of the nation's topperforming dealer groups. pay: $200-300k+ income what we offer: -health, dental, and vision offered after 90 days. - each year welook to provide the very best insurance we can offer. - 401kprovided by empower. - ancillary insurance provided by allstate. -fsa offered. - life insurance provided for and paid by cardinaleautomotive group. responsibilities: - work directly with customersto develop enriching relationships that improve client happinessand fuel the sales process. - establish trust among customers tocreate a strong network of clientele and prospects. - providetraining and support to sales staff and assist in closing deals. -facilitate regular sales training for continued team growth. -demonstrate leadership by setting a clear vision and goals for thesales team's performance. - engage and motivate the team to achievekey goals, performance expectations, and standard methodologyprocesses. - drive business through a high level of involvement inday-to-day operations. - lead the negotiation process ensuring thatcustomers understand their vehicle purchase options and pricing. -partner with the general manager to plan and run vehicle inventory.- assis...
The senior sales operations manager latam opportunity is a leadership role that combines strategic and visionary excellence with hands-on collaboration across sales, marketing, finance, and leadership. the senior sales operations manager will serve as a key business partner, enabling sales strategy success by aligning data analysis, process, systems, and management. **core impact areas**: - **deliver, maintain, and scale best-in-class sales processes**: forecasting, pipeline management, territory planning, incentives & compensation, productivity, deal reviews, business reviews. - **lead our sales analytics for north america**: optimize data/data flows and operational reporting in an integrated customer lifecycle model-from net new prospect account, to closed won customer, to effective retention, cross-sell, and expansion - **partner to our organization**: continual process improvement, measurement, tracking, and analytics that will support the sales forecasting and lead-to-close sales process including: - contact and lead management process - mql qualification rules - data hygiene in salesforce - proposal and pricing guideline management - sales ops tech stack optimization - reporting, models, and dashboard build outs which include lead generation activities, pipeline growth, win/loss rates, sales cycle effectiveness, and quota attainment - territory design planning and defining of market segments **who you are**: - bachelor's degree preferably in a quantitative field (maths, business, economics) with 3-5 years of sales operations success within a saas org...
We believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**: unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) locating, securing and co...
Implementation consultant **remote - colombia** the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. the power of together is built on having a diverse and inclusive workforce. we are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. the anthology student success team works with customers to deliver technology and consulting solutions that address a wide variety of business and technology challenges. our implementation consultants deliver many standard and custom solutions that extend, enhance, and integrate anthology’s solutions across the customer education enterprise. primary responsibilities will include: - serving as an expert in anthology student success products, including their architecture, functionality, and deployment methodologies - coordinating customer, partner, and cross-platform internal resources to ensure on-time delivery of implementation engagements - engaging with internal and external resources to deliver functional and technical requirements - performing business analyst tasks such as requirements definition, problem/risk analysis, quality assurance, and creating quality documentation where needed - through communities of practice, working with other implementation team members to improve processes/...
Our purpose mastercard powers economies and empowerspeople in 200+ countries and territories worldwide. together withour customers, we’re helping build a sustainable economy whereeveryone can prosper. we support a wide range of digital paymentschoices, making transactions secure, simple, smart, and accessible.our technology and innovation, partnerships, and networks combineto deliver a unique set of products and services that help people,businesses, and governments realize their greatest potential. titleand summary consultant, advisors client services, businessexperimentation. mastercard data & services providescutting-edge data analysis and services to fortune 500s,governments, and nonprofits to make multimillion-dollar businessdecisions and grow their organizations. our advisors clientservices team combines traditional management consulting withmastercard’s rich data assets and in-house technologies to provideour clients with powerful strategic insights and recommendations.mastercard advisors work with a diverse global customer base acrossindustries, from banking and payments to retail and finance. theadvisors client services group has five specializations:performance analytics, strategy & transformation, businessexperimentation, marketing, and project management. our businessexperimentation consultants partner with executive-level clients oncritical business decisions by leveraging data science andstrategic thinking, all using an industry-leading saas platform,test & learn. you will analyze initiatives across a range ofindustries to identify key priorities and innovation...
**_why housecall pro?_** help us build solutions that build better lives. at housecall pro, we show up to work every day to make a difference for real people: the home service professionals that support america's 100 million homes. we're all about the pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. we care deeply about our customers and foster a culture where our company, employees, and pros grow and succeed together. leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for pros. **_ we also offer:_** - paid holidays and flexible, take-it-as-you-need-it paid time off - a culture built on innovation that values big ideas, no matter where they come from **the role: sr. ruby/ror software engineer** our engineering team is extraordinary. we're a hardworking and focused team driven to deliver industry-leading apps to our service professional customers. our success is their success. our team of entrepreneurial, enthusiastic and client-focused team members are the "engine room" of housecall pro, helping our customers operate and grow their businesses. **what you'll be doing** - work with product management to refine initial concepts features that deliver customer delight - build and execute a high velocity of smart, highly performant server side a/b tests to increase business metrics - stay up to date with new growth and personalization tools - identify and correct bottlenecks and fix bug...
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. as employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. in alignment with our microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. are you a tech-savvy cloud loving person that has cloud and it (information technology) service management blood running in your veins? do you want to be that key person that helps our more strategic enterprise customers achieve the most out of the microsoft products and services they use? do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real? check out the csam role in the customer success unit at microsoft! be ready to make an impact! as a csam, you are the primary delivery and operations lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our digital cloud platforms. by leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the microsoft and partner ecosystem to align the right resources at the right time to achieve customer business outcomes. this opportunity will ...
**requisition id**: 211081 we are committed to investing in our employees and helping you continue your career at scotiatech. **purpose** contributes to the overall success of global human resources technology ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - independently resolve problems to meet the business needs. this may involve rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created. this includes conducting research and analysis, accurately and clearly defining user requirements and processes, and liaising with the users. - participate in the systems implementation process by defining business requirements and processes, developing test strategies and test cases, performing testing, defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support. - the incumbent is responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately. - continually acquire and enhance knowledge of the division's business s...
Full potential solutions (fps) is a new performance based outsourcing firm headquartered in boston, ma with operations in kansas city, mo; metro manila, philippines and chennai, india that puts culture and employees first. we employ the best people, processes and proprietary technology available to deliver multichannel solutions for our clients and fulfilling careers for our employees. we invest in our people and put culture first because we believe that happy, fulfilled teams achieve great things! fps offers a competitive suite of benefits for our employees, including a lucrative compensation program; medical, dental and vision benefits; and the opportunity for high potential career growth with a fast-growing company. we are committed to creating a culture where our people can succeed and reach their full potential, because we believe that if you put people first, you drive great results. our mission is to create an environment where our people thrive! our core values: - integrity - do what’s right for everyone: clients, shareholders, partners & colleagues, team is more important than self, and create an atmosphere of mutual respect - excellence - deliver exceptional client results, reward and recognize performance, and relentless pursuit of improvement - accountability - act like an owner, take pride in our work, measure results (your own and our clients), be passionate - grace - respect and appreciate differences, care for one another, humility, make work personal our mission: to create conditions within which people can thrive! at fps, we put our people fir...
Overview at zebra, we are a community of innovators dedicated to creating new ways of working to improve everyday life. we foster a diverse environment where curiosity and care drive us to develop solutions that anticipate and meet our customers' and...
Customer success specialist (bilingual: spanish/english) customer success specialist (bilingual: spanish/english) get ai-powered advice on this job and more exclusive features. we are looking for a full-time, remote, bilingual spanish/english custome...
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