Genki is a japanese word that means "healthy, energetic, and full of spirit". that's us! we're a fast-growing, fully remote startup we believe in a future where more and more people will be nomads and world residents. our mission is to help them stay...
A bit about us do you want to join one of the world’s fastest growing sports technology companies? genius sports is at the epicenter of the global network connecting sports, brands and fans through official live data. our mission is simple. we champi...
Join to apply for the software engineering instructor role at tripleten indonesia. get ai-powered advice on this job and more exclusive features. description tripleten is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. our bootcamps focus on training students in a feasible and accessible way, ultimately leading them to thrive in a new career. our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry. tripleten is a remote-first organization, mirroring our students who complete our bootcamps in a remote environment. role overview our full-time bootcamp instructors are role models for students in our software engineering program. they mentor students, assist with difficult concepts and assignments, teach necessary skills, and guide students into their future careers, ensuring all students maximize their learning regardless of their background. responsibilities 1. host webinars, q&a; sessions, and other educational events for student groups, or attend non-educational meetings with students. 2. communicate with students via text (group chats or dms), answering questions, helping with code debugging, understanding tasks, and supporting projects. 3. review student assignments, provide feedback, and decide on acceptance or need for revisions. 4. proactively monitor student progress and ensure no one is left behind, especially near deadlines. 5. assist i...
Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for a skilled individual to join our rapidly growing team at bluelight. this position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. you will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. we value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. if you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. what we are looking for - 7+ years of experience in devops, with 5+ years in azure environments - expertise in azure infrastructure, networking, and security, including vnets, front door, waf, firewalls (premium + idps), vpn, dns, ad, app service, container ...
3 days ago be among the first 25 applicants are you experienced with palo alto networks technologies and looking for a new challenge in cybersecurity? this is your opportunity to join a global team focused on delivering specialized professional services for next-generation firewall (ngfw) and modern network security architectures. you will be part of the post-sales consulting team, responsible for implementing and optimizing network security solutions for enterprise clients. requirements: - university degree or technical education in engineering, it, or related fields. - 5+ years of experience in enterprise cybersecurity. - 3+ years of hands-on experience implementing large-scale network security solutions. - proven experience with ngfw, preferably palo alto networks technologies. - practical knowledge of modern security models such as sase. - strong understanding of enterprise network architectures. - deep knowledge of networking protocols and technologies. - experience in implementing and troubleshooting security solutions. - ability to manage multiple projects simultaneously. - strong interpersonal skills and customer communication abilities. - advanced english (spoken and written). conditions: - payment in usd. - contractor model. - service-based contract with potential for extension. - professional growth opportunities. - location: latam (100% remote). seniority level - seniority level mid-senior level employment type - employment type full-time job function - job function information technology - industries human resources services referrals increase y...
Because of our amazing growth in the marketplace, we have multiple audi & volkswagen warranty administrator positions available to join the other 300 warranty administrators on our team. this is a great opportunity for experienced audi warranty administrators with the potential to work from home and focus solely on warranty administration for our audi dealerships. summary of position: the position requires previous automotive dealer experience managing warranty claims as outlined below. candidates must demonstrate excellent customer service through accurate claims processing, look for training opportunities within dealerships, and maintain professionalism and integrity. this is a full-time role. we do not offer part-time positions, and these roles require a non-compete agreement. required experience: - previously held position as a warranty admin in a franchised automotive dealer qualifications / required skills: - the ability to motivate others to achieve their highest potential, especially within the dealership - good working knowledge of dms software - knowledge of automotive dealership service departments - knowledge of warranty accounting processes - proficient at reading technician stories and applying labor codes - certified or trained in at least one manufacturer core responsibilities: - review claims for manufacturer's compliance with policy and procedures - use our proprietary cars application to resolve dealer compliance issues - book, close, and submit claims for payment - account for and clear payment differences - maintain warranty receivable schedules...
About focuz focuz is a well-funded early-stage startup on a mission to redefine video intelligence. we are building a next-generation platform that transforms raw video streams from any camera into structured, actionable insights. our architecture is designed to be robust, scalable, and portable, capable of running both in the cloud and on-premise for our customers. we are a small, agile team of builders, and we're looking for foundational members who share our passion for solving hard problems in distributed systems and networking. about the role as our foundational senior devops engineer, you will be the architect of our entire infrastructure, automation, and networking strategy. this is a high-impact role that goes far beyond traditional ci/cd and cloud management. your primary mission will be to solve the complex networking challenges inherent in connecting thousands of on-premise devices to our cloud services, and to wrap those solutions in elegant, code-driven automation. you will be responsible for everything from deploying our core services to architecting the network pathways that allow real-time video to flow reliably across firewalls and private networks. you will own our "infrastructure as code" vision, our observability platform, and the deployment strategy for our on-site agents. if you are excited by the challenge of building a resilient, distributed system and are not afraid to dive deep into networking protocols, this role is for you. what you'll do - lead our "infrastructure as code" (iac) strategy from the ground up. you will write the code (using to...
6 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. job title: cisco routing & switching engineers (remote – 3 openings) contract duration: 12 months (full-time, 40 hours/week) start date: may 12th, 2025 location: 100% remote – work from home hourly rate: $40.00 usd skill level: strong ccna or ccnp-level network engineer shift: working hours are 8am to 5pm cst overview: arganteal is actively seeking three full-time cisco routing & switching engineers for a 12-month remote engagement. these roles support a nationwide sd-wan and catalyst switch migration effort beginning next week. if you're an experienced engineer available to start immediately and ready for remote work, we encourage you to apply today. open positions: - 1 staging engineer - 2 migration/deployment engineers responsibilities: - configure cisco c8300 sd-wan routers on vmanage using established mop templates provided by the lead wwt architect - leverage csv files and scripts to manage router configuration variables and deploy at scale - troubleshoot configuration issues related to cisco c8300 sd-wan routers - create and validate catalyst switch configurations using standardized templates, with a focus on vlans, interfaces, and routing - develop bills of materials (boms) based on current environments and standard replacement hardware - draft detailed method of procedures (mops) for each site or device migration - provide real-time support during migrations, assisting remote and onsite technicians with network issues such as incorrect vlan assig...
Join to apply for the regulatory reporting manager role at revolut 5 days ago be among the first 25 applicants join to apply for the regulatory reporting manager role at revolut about revolut people deserve more from their money. more visibility, more control, and more freedom. since 2015, revolut has been on a mission to deliver just that. our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. about revolut people deserve more from their money. more visibility, more control, and more freedom. since 2015, revolut has been on a mission to deliver just that. our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. as we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. in recognition of our outstanding employee experience, we've been certified as a great place to work. so far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. and we're looking for more brilliant people. people who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. about the role the finance team is an integral part of any business. at revolut, we take that one step further. our global fintech would be lost without them. they’re more than just an important part of the b...
Descripción de la empresa sgs is the world’s leading testing, inspection and certification company. we operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. with over 145 years of service excellence, we combine the precision and accuracy that define swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability. our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. we proudly deliver our expert services through the sgs name and trusted specialized brands, including brightsight, bluesign, maine pointe and nutrasource. descripción del empleo the gbs hr operations leader plays a pivotal role in the successful implementation, operation, and continuous improvement of the hr shared services (gbs) model in americas, with bogotá as the operational hub. this role exists to drive excellence in hr service delivery, ensuring compliance, scalability, and efficiency of transactional hr processes across the region. this position contributes directly to the transformation of sgs into a high performance, customer-centric organization, by enabling hr to focus on strategic value, while the gbs delivers operational rigor, speed, and consistency. the gbs hr operations leader will ensure: hr services are delivered with precision, timeliness, and a continuous improvement mindset. all employees, contracts, and transactions are in full compliance with local la...
Dunnhumby is the global leader in customer data science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. we always put the customer first. our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their customers. with deep heritage and expertise in retail – one of the world's most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be customer first. dunnhumby employs nearly 2,500 experts in offices throughout europe, asia, africa, and the americas working for transformative, iconic brands such as tesco, coca-cola, meijer, procter & gamble and metro. most companies try to meet expectations, dunnhumby exists to defy them. using big data, deep expertise and ai-driven platforms to decode the 21st century human experience – then redefine it in meaningful and surprising ways that put customers first. across digital, mobile and retail. for brands like tesco, coca-cola, procter & gamble and pepsico. we're looking for a client lead who expects more from their career. it's a chance to become a trusted partner to key clients, building relationships to define and deliver upon their strategic needs. it's an opportunity to bring world leading customer data to life and make a real impact in driving change and growth for our clients, and in turn grow the dunnhumby business. joining our commercial team, you'll work with world class and passionate people using cutting-edge techniques on projects that will ...
Join to apply for the customer success manager americas role at remofirst join to apply for the customer success manager americas role at remofirst remofirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. we are on a mission to be the first to truly revolutionise the industry and be a generational company. our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enabling clients to hire anyone from anywhere with one click. remofirst manages employees and contractors for fortune 500 companies (e.g., microsoft, mastercard) and the best startups worldwide (e.g., transfergo). we are a small but strong team of 140 people (and growing) hyper-focussed on delivering a world-class platform and unparalleled service with our industry-leading partnerships. to help accelerate our growth and pace of delivery, we are looking for talented customer success manager to help spearhead the overall look and feel of our features and services. as a customer success manager, you will be responsible for advising and proactively guiding customers and their employees through the global employment process. you will support their onboarding onto the remofirst platform and then be their point of contact for any future needs. what you'll be doing: - manage a portfolio of customers with full ownership of onboarding them onto the remofirst platform by explaining the global employment process, gathering required documentation a...
The professional services (proserve) team is seeking a skilled sr. delivery consultant - data analytics to join our team at amazon web services (aws). in this role, you'll work closely with customers to design, implement, and manage aws solutions that meet their technical requirements and business objectives. you'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. possessing a deep understanding of aws products and services, as a sr. delivery consultant - data analytics you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. you’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to aws. as trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. these professional services engagements will focus on customer solutions such as data and business intelligence, machine learning and batch/real-time data processing. key job responsibilities as an experienced technology professional, you will be responsible for: - help the customer to define and implement data architectures (data lake, lake house, data mesh, etc). engagements include short on-site projects proving the use of aws data se...
Job description we have an exciting opportunity for a post doctoral research modeling wildland urban interface at ul research institutes, based in our columbia, md office. the post-doctoral researcher performs independent research in preparation for a career as a scientific professional, contributing to and advancing fire dynamics and modeling research of the fire safety research institute (fsri). the post-doctoral researcher will assist in initiating the design, development, execution, and implementation of fire dynamics and modeling for wildland urban interface (wui) research project. the post-doctoral researcher will assist in data collection, modeling, and analysis to advance the science of fire modeling by providing data and information with the goal of disseminating the research findings and methodology via peer-reviewed journal articles, reports, conferences, and on-line educational programs. this two-year post-doctoral researcher position is focused on addressing concerns related to advancements in modeling of fire spread in wildland urban interface (wui) areas. fire spread modeling in wui is a new and upcoming challenge and requires development and validation of accurate sub-models and model input parameters. the post-doctoral researcher is expected to contribute to this research problem. ul research institutes: at ul research institutes (ulri), we expand the boundaries of safety science to create a more secure and sustainable world. for more than a century, we have studied the unintended consequences of innovation, designed solutions to mitigate risk and shar...
Roca alliances is a specialized recruitment firm in the tech/it sector, connecting top talent with leading global companies. we provide customized hiring solutions, ensuring a perfect match for every role. our expertise in industry trends enables efficient, targeted recruitment. committed to excellence, we build lasting partnerships that drive business growth. roca alliances helps organizations thrive by delivering the right professionals for their needs. in this opportunity, we are searching for a oracle cloud administrator for our medellin office. we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years, and it serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. as a oracle cloud administrator , you will be responsible for leading the design, development, and implementation of oracle fusion cloud application solutions and other corporate systems. you will work closely with product team to ensure the successful delivery of high-quality solutions that meet business requirements and enhance operational efficiency. responsibilities: as an oracle cloud administrator, you will be responsible for managing and maintaining oracle cloud infrastructure (oci) services, including saas, iaas, and paas. you will ensure the optimal performance, security, and availability of oracle cloud environments and provide technical support for various cloud-based ...
Requisition id: 212892 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the team: scotiabank has embarked on the journey to modernize both development practices and tools. one of the main areas of transformation is the public cloud and the various platform technologies that support both development and operations on the cloud. the aim is to provide a streamlined process and framework which will allow the development teams to focus on building business logic. the platform is used by development teams globally to host hundreds of applications. we are building our development team with influencer, makers, creators and industry leaders who will drive us forward. the role of cloud engineer operates within the modern apps platform engineering team. this valuable member of the team will be responsible for creating platform components and services for the broad enterprise use. is this role right for you? you consider yourself to be a subject matter expert in designing and managing cloud services - infrastructure as a service (iaas) & platform as a service (paas) you thrive on the detailed design & deployment of cloud service; the same in the design & implementation of automated delivery pipelines for the cloud services. you can work with engineers and architects on breaking-down, scoping, and estimating tasks. you are proficient in providing level 3 support for developed cloud services. you can develop & document operational procedures for service operations teams. accountabilities champions a customer focused c...
Job summary job description what about us ceragon networks ltd. is the global innovator and leading solutions provider of end-to-end wireless connectivity specializing in transport access and ai-powered managed & professional services our customers include service providers utilities public safety organizations government agencies energy companies and more ceragon solutions are deployed by more than 600 service providers as well as more than 1600 private network owners in more than 130 countries through our innovative end-to-end solutions covering hardware software and managed & professional services we enable our customers to embrace the future of wireless technology with confidence elevate operational efficiency and enrich the quality of experience for their end users qualifications - proven track record in managed services sales for a minimum of 5 years - experience selling services to service providers and/or private networks - established industry relationships including at c-level - strong understanding of networking technologies responsibilities - generate leads and manage customer engagements from lead generation through booking for managed services and software-led services - serve as the subject-matter expert for our managed services offerings in the region - prepare and deliver impactful presentations - develop compelling written responses to tenders and proposals descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi di...
Edgeuno is seeking a highly experienced and technically accomplished cloud infrastructure & operations manager to lead the strategy, design, and operational excellence of our internal cloud platform and the cloud service offering to our clients. with over two decades of infrastructure, cloud, and telecom expertise, this leader will drive innovation and stability across our service delivery stack, including vpc, bare metal, virtualization, orchestration, and cloud automation technologies. at edgeuno, we own and operate our own cloud infrastructure, which powers mission-critical services for us and several clients across latin america. unlike third-party providers, our platform is custom-built for performance, redundancy, and scale. as cloud infrastructure & operations manager, you’ll be at the helm of an elite technical team that enables this platform for both internal product teams and external customers, including isps, global enterprises, and digital platforms. core responsibilities department leadership & strategy - lead the cloud infrastructure & operations department, overseeing all technical, operational, and strategic initiatives related to the company’s private cloud services. - define and execute multi-year roadmaps for infrastructure scalability, ai adoption, automation, and service availability across multiple data centers and regions. - mentor and manage senior engineers and architects across compute, storage, virtualization, and network domains. cloud platform architecture - own the architecture and lifecycle of edgeuno’s internal cloud, including virtual...
Description the amazon web services professional services (proserve) team is seeking a highly skilled and versatile engagement manager (em) to join our team and lead the delivery of complex cloud solution projects. in this role you will combine technical expertise with strong project leadership skills to drive successful implementations of aws-based solutions for our clients. you will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer objectives. applying aws frameworks like well-architected and cloud adoption framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. you will be expected to achieve and maintain relevant aws certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. as you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. in this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and mana...
About us nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page https://international.nubank.com.br/careers/ our regulatory solutions team our mission is to support nu’s sustainable growth, ensuring the aml process and regulatory routines are in compliance with local and international regulatory requirements, challenging the status quo through: promoting the best customer experience to our fanatic customers, ensuring a high-quality standard of client data, as well as its regulatory adherence; execute aml operational routines including but not limited to kyc, peps, sanctions, enhanced due diligence, fatca/crs (kyc ops team), transactional analysis ( aml ops team ), and embargoes, contributing to a more ethical and fair society, truly understanding that compliant operations are a key driving force for the solid growth and development of nubank. being diligent, flexible, and resilient, according to nu's principles! to accomplish that, the regsol - aml ops team is charged with safeguarding nu against illegal activities related to ml/tf by executing the transactional analysis process, adhering to the required guidelines established by aml governance, and ensuring the continuity of our business. as a regulatory solutions aml ops analyst, you're expected to: analyze the transactional alerts generated by the aml transaction monitor...
Manager, domain consulting - network security manager, domain consulting - network security 1 week ago be among the first 25 applicants our mission at palo alto networks everything starts and ends with our mission: our mission at palo alto networks everything starts and ends with our mission: being the cybersecurity partner of choice, protecting our digital way of life. our vision is a world where each day is safer and more secure than the one before. we are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. who we are we take our mission of protecting the digital way of life seriously. we are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. from showing up for each other with integrity to creating an environment where we all feel included. as a member of our team, you will be shaping the future of cybersecurity. we work fast, value ongoing learning, and we respect each employee as a unique individual. knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. this includes our flexbenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental ...
When you join the cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. join our team and help us confront today’s most threatening and complex obstacles! cambridge international systems, inc. has a full-time site manager opportunity available based in bogota, colombia. qualified candidates for this job must possess a current dod secret security clearance. this position may be subject to the service contract labor standards act (sclc)/service contract act (sca). role responsibilities - manages site support. performs operations and maintenance, including system administrator duties, to sustain authority to operate, operational availability, and equipment standards. - travels to support operations and maintenance at other sites in areas of responsibility. required qualifications - must possess an active dod secret security clearance. - us citizen - iat level ii - proficient in english, verbal and written - able to conduct pws requirements in english and spanish - high school diploma or ged - eight years of experience with cyber security, operating, maintaining, and managing network and satellite communication systems. - must be proficient in using different technologies such as computers and other tools and systems pertinent to the position. desired qualifications - smartsheet experience travel requirements - the position may require travel conus and oconus. in some occasions, overnight travel may be required. - active passport. physical environment and working condit...
Job brief sigint, target, cybersecurity job description realmone is focused on you! realmone was built on the principle that people matter first and foremost. we believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. we do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch security professionals. join us on this journey as we execute this new mission-critical contract providing cybersecurity expertise and risk management! your effort and expertise are crucial to the success and execution of this impactful mission that is critical in ensuring mission success through exploitation analyst, digital network exploitation analyst, target digital network analyst, cyber network defense analyst by improving, protecting, and defending our nation's security. job responsibilities we are looking for a digital network exploitation analyst to evaluate target opportunities through comprehensive analysis of all-source data. responsibilities include mapping target networks, developing exploitation and operational plans, analyzing sigint and cybersecurity data across osi network layers, understanding ip infrastructure, communication devices, network traffic, and developing new techniques as technology evolves. collaboration with government, military, and contractor personnel is essential to align on intelligence needs and mission relevance. the analyst will use their curiosity and an...
In this role, you will be responsible for the installation, configuration, and maintenance of cloud and on-premises it services, including office 365, google workspace, microsoft azure, windows server, and various security and backup solutions. you will ensure optimal performance, security, and scalability of it infrastructure for clients, providing expert support and clear documentation while maintaining high standards of customer service. key responsibilities: install, configure, and maintain office 365, google workspace, and microsoft azure products install, configure, and maintain windows server and other server environments manage and apply medium/high-level programming skills for service integration and automation analyze and compare it services to select optimal solutions for customers optimize and scale hardware and software according to client needs install, configure, and maintain email and dns services install, configure, and maintain security solutions such as antivirus, firewall, and vpn (e.g., fortinet, cisco meraki, sophos, sentinelone, todyl) install, configure, and maintain remote access tools (e.g., connectwise, datto, ninjaone) install, configure, and maintain backup and virtualization platforms (e.g., datto, msp360, ninjaone) generate troubleshooting documentation and manage software on platforms like itglue and hudu deliver excellent customer service and technical support install, configure, and maintain ticketing systems (e.g., autotask, syncro, connectwise, halopsa) requirements excellent communication skills with clients and team proac...
Role description this is a full-time remote role for an it support specialist at a growing us based company. the it support specialist will be the first point of contact for our clients and team members, helping them resolve technical issues and ensuring smooth operations of it systems. you will handle troubleshooting, system maintenance, and provide assistance with software and hardware-related problems. this role requires a proactive and customer-centric mindset, along with strong technical knowledge to address a variety of it issues. responsibilities technical support : provide first-level support to clients and internal teams via email, phone, and remote desktop tools. troubleshooting : diagnose and resolve hardware, software, and network-related issues in a timely manner. system maintenance : assist in the setup, configuration, and maintenance of company systems, hardware, and software. user support : guide users through problem-solving processes and provide training on software or system use when necessary. escalation : identify complex issues and escalate them to the appropriate team or department when needed. documentation : maintain detailed records of technical issues, resolutions, and system configurations using a ticketing system. software installation : support the deployment of new software and updates, ensuring compatibility and smooth operation. network management : assist with basic network troubleshooting, including connectivity issues and minor server maintenance. incident reporting : track, document, and analyze recurring issues...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build asustainableeconomy where everyone can prosper. we support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary product senior specialistoverview the business and market insights (b&mi;) team is seeking a manager, regional product manager, to support our business intelligence (bi) business for latin america and the caribbean region. this role is accountable for consistently delivering revenue and margin targets for our bi solutions, including transactional data insights, non-transactional data insights and capability building platforms, across customer segments and go-to-market strategies throughout the region. role in this leadership position, you will: • lead development and continuous improvement of product packages to address recurring client needs, address mastercard regional priorities and ensure attainment of b&mi; revenue and margin targets • co-create and drive go-to-market strategies for priority products across each of our distribution channels including one-to-one sales, market-wide sales, network-linked sales, and partnership sales • drive engagement and usage of our business intelligence platforms by internal and external stakeholders • dissemina...
Thank you for considering it concepts dba kentro, where innovation drives opportunity and collaboration leads to success. our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. our transition to kentro in 2025 reflects a rich legacy built upon the foundation of it concepts. rather than leaving itc behind, we confidently embrace a future centered around the core of more. by joining our supportive community, you will find that kentro is dedicated to your personal and professional development. together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. kentro is hiring an experienced customer service engineer (system administrator) to support our va-esom- end point support and operations monitoring contract across the united states. the va is responsible for providing comprehensive onsite and remote support to it customers across all va administrations and special program offices, including direct support of over 340,000 va employees and thousands of contractors who use government-furnished it equipment and infrastructure. the va provides support staff across 100+ conus and oconus locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where va offices or facilities may be located and require onsite services. a customer service engineer can quickly respond to end-user requests for assistance when existing manuals and scripted responses are insufficient to meet u...
I’m helping teravision games find a top candidate to join their team full-time for the role of senior it support engineer. you'll manage tools, servers, and networks for a game studio, ensuring support, policies, and stability. compensation: cop 4m. ...
Join to apply for the técnico en telecomunicaciones cali role at optecom s. a.s. we are looking for technicians with a valid license. note: this is not a driver position. our telecommunications company is seeking personnel for the technician role in ...
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