Tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding...
Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. the company operates across 20+ countries including bra...
"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...
"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...
"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...
"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...
"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...
"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...
"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...
Overview as a cta you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. you will be partnering with one of the worlds premier biopharmaceutical companies. working across a vast portfolio of medicines and vaccines this company has, over centuries created a strong heritage of delivering innovative treatments and preventive medicines globally responsibilities what you will be doing: cta assists in the coordination and administration of the study activities from the start up to execution and close out, and within the local study team to ensure quality and consistency of interventional study deliverables to time, cost and quality objectives - collects, assists in preparation, reviews and tracks documents for the application process as well as coordination and tracking of study materials and equipment - assist in submission of proper application/documents to ec/irb and, where appropriate to regulatory authorities - interfaces with investigators, external service providers and cras during the document collection process - local administrative main contact and works closely with the cras and/or the lsad for the duration of the study - set-up and maintenance of the local etmf and isf including document tracking in accordance with ich-gcp and local requirements - ensures essential documents are uploaded in a timely manner to maintain the etmf “inspection readiness” and study documents are ready for final archiving and completion of local part of the etmf and supports the cra in the close out activi...
Job summary as a cta you will be joining the world's largest & most comprehensive clinical research organisation, powered by healthcare intelligence. you will be partnering with one of the worlds premier biopharmaceutical companies. working across a vast portfolio of medicines and vaccines this company has, over centuries created a strong heritage of delivering innovative treatments and preventive medicines globally qualifications - bachelor's degree in a relevant field of study. - previous experience as study coordinator or any other administrative position. - experience with payments and/or invoices and interested in working in payment-related tasks. - excellent planning/ organizational skills - problem solving attitude - strong team player - all employees must read, write and speak fluent english and host country language. responsibilities - collects, assists in preparation, reviews and tracks documents for the application process as well as coordination and tracking of study materials and equipment - assist in submission of proper application/documents to ec/irb and, where appropriate to regulatory authorities - interfaces with investigators, external service providers and cras during the document collection process - local administrative main contact and works closely with the cras and/or the lsad for the duration of the study - set-up and maintenance of the local etmf and isf including document tracking in accordance with ich-gcp and local requirements - ensures essential documents are uploaded in a timely manner to maintain the etmf descripción del trabajo lo...
Job summary we are currently hiring a maintenance specialist for one of our clients in the property management industry. this role is perfect for someone who thrives in a fast-paced operations environment, communicates clearly under pressure, and is highly organized when managing multiple work orders and stakeholders. responsibilities - review, triage, and manage incoming maintenance requests from tenants and owners - prioritize tasks based on urgency and coordinate effective solutions - act as the central point of contact between tenants, property owners, and vendors - provide regular updates to owners regarding work order progress and outcomes skills - strong communicator: you clearly convey updates and instructions across tenants, owners, and vendors - organized & detail-oriented: you excel at managing competing tasks without losing track of the details - stress resilient: you stay calm under pressure and work efficiently even when multiple urgent tasks arise - problem solver: you proactively identify maintenance issues and coordinate fast resolutions descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum at aliquet...
Somos el primer contact center y bpo de colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. cargo: auditor (beyond one) salario: $1.533.000 + 150.000 variable + auxilio de transporte + prestaciones de ley (pago mensual 2 de cada mes por banco davivienda si cuenta con otro banco tenga en cuenta que pago puede tardarse 2 o 3 días hábiles después de lo señalado) contrato: fijo 3 meses con probabilidad de ser renovado lugar de trabajo: sede modelia horarios laborales: lunes a sabado 7 am a 7 pm (turnos para un total de 44 horas semanales) perfil: bachiller con experiencia como auditor de calidad minimo de 6 mesesel equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - 1 año de experiencia...
Job summary about the roleas a project manager, you will make an impact by leading strategic initiatives and ensuring the successful delivery of complex projects, particularly in the implementation of contact center solutions. you will be a valued member of the moment team, working closely with cross-functional stakeholders to manage timelines, resources, and risks. your leadership and organizational skills will be key to driving execution and maintaining alignment with business objectives. qualifications - advanced english communication skills (c1 level). - proven experience managing implementation projects, ideally in contact center environments. - strong organizational and leadership skills. - excellent stakeholder management and interpersonal communication. - pmi certification (e.g., pmp) is required. - bachelor's degree in business, engineering, or a related field. responsibilities - lead end-to-end project management for contact center implementation initiatives. - define project scope, goals, and deliverables in collaboration with stakeholders. - develop detailed project plans, schedules, and resource allocations. - monitor project progress and proactively manage risks, issues, and dependencies. - ensure effective communication across teams and with external partners. - coordinate cross-functional efforts to ensure timely and high-quality delivery. - manage project documentation and ensure compliance with internal standards. - drive continuous improvement in project execution and delivery methodologies. skills - experience working with global teams and vendors...
Job summary join our mission to lead the future of snacking. make it matter. you are a specialist in a process, workstream or area in mondelēz international digital services, working to support impeccable service operations. as a global mobility advisor, you will play a critical role in supporting the international assignment program for mondelēz international. you will manage the end-to-end mobility process for employees relocating to and from various global locations. key responsibilities: - manage a portfolio of international assignments, providing guidance and support to assignees throughout the assignment lifecycle. - act as the primary point of contact for assignees, addressing inquiries related to relocation, immigration, compensation and benefits. - collaborate with people leads and other stakeholders to understand business needs and ensure alignment with the global mobility program. qualifications: - bachelor's degree in human resources, business administration, or a related field. - minimum 3-4 years of experience in global mobility - excellent communication, interpersonal, and problem-solving skills. skills: - global mobility expertise - vendor management - policy administration - communication and interpersonal skills personal attributes: - highly organized and detail-oriented - strong analytical and problem-solving skills - excellent communication and interpersonal skills our latin america region is comprised of four mondelez international business units: brazil, méxico, southern cone (which includes argentina, uruguay and paraguay) and wacam (which ...
Job summary we are currently hiring a maintenance specialist for one of our clients in the property management industry. this role is perfect for someone who thrives in a fast-paced operations environment, communicates clearly under pressure, and is highly organized when managing multiple work orders and stakeholders. responsibilities - review, triage, and manage incoming maintenance requests from tenants and owners - prioritize tasks based on urgency and coordinate effective solutions - act as the central point of contact between tenants, property owners, and vendors - provide regular updates to owners regarding work order progress and outcomes skills - strong communicator: you clearly convey updates and instructions across tenants, owners, and vendors - organized & detail-oriented: you excel at managing competing tasks without losing track of the details - stress resilient: you stay calm under pressure and work efficiently even when multiple urgent tasks arise - problem solver: you proactively identify maintenance issues and coordinate fast resolutions descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum at aliquet...
Sales order processing analyst - location: bogotá about the job our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. our organization in bogota is growing fast, and we're always looking for talented professionals to join our order to cash service line. why join our team? our order to cash (o2c) team aims for excellence, equipping sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. this leads to a challenging and stimulating professional experience full of growth and learning. we offer a diverse and dynamic environment that’s growing at pace. over the past two years, sanofi business services (sbs) has doubled in size and increased its scope. as one department within sbs, we’re also part of something much bigger. this provides opportunities for learning, growing, job moves and a diversified, fulfilling career. our function at a glance: our o2c team to handle the following activities: 1. master data management 2. sales orders management 3. requests and disputes management 4. credit risk and credit data management 5. collections and customer contact manag...
Descripción general at baires dev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. partnership executive at baires dev we are looking for a partnership executive to lead in converting potential partners into strong allies, driving qualified lead generation. in this results-driven, diverse environment, trust and ownership are key. this is an excellent opportunity for those professionals looking to develop in one of the fastest-growing companies in the industry! what you will do: - contact potential sales channels via email to establish rapport and set up meetings, holding quality conversations. - present and promote our services and referral program using solid arguments to existing and prospective sales channels and their prospects. - establish, develop, and maintain positive relationships with sales channels. - receive prospects from sales channels and convert them into leads. - work closely with sales operations and sales teams to close new leads, and with the sourcing team to close new channels. - proactively work with the team to identify, plan, and implement new lead...
Descripción general at baires dev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for a remote recruiting agent to join our recruiting team and participate in different projects made up of multicultural teams distributed throughout the world. this person must be proactive, detail-oriented, and demonstrate excellent analytical abilities, as well as teamwork and multitasking skills. this is an excellent opportunity for those professionals looking to develop in one of the fastest-growing companies in the industry! what you will do: - support the sourcing process that includes posting job openings on various job boards, headhunting, use of social networks, filtering of cvs, and contact with candidates. - understand the requirements of each vacancy to carry out the headhunting process according to these needs. here's what we're looking for: - at least 1 year of work experience. - knowledge of the it market. - excellent communication skills. - great capacity for self-management. - studies in human resources, psychology, or related careers. - advanced english l...
¡Únete a nuestro equipo de ejecutivos comerciales! ¿buscas una oportunidad laboral donde puedas crecer, ganar comisiones sin limite ? ¡esta es tu oportunidad! estamos buscando personas como tú bachiller técnicos o tecnólogos sin experiencia en call center. ¿qué te ofrecemos? salario básico + prestaciones de ley (caja de compensación, vacaciones, auxilio de transporte, etc.). comisiones sin techo, ¡tú decides cuánto ganas! horario: lunes a sábado. estabilidad y crecimiento: contrato con todas las garantías legales y oportunidades de ascenso. plan carrera: desarróllate profesionalmente con formación continua y apoyo constante....
¡Únete a nuestro equipo de ejecutivos comerciales! ¿buscas una oportunidad laboral donde puedas crecer, ganar comisiones sin limite ? ¡esta es tu oportunidad! estamos buscando personas como tú bachiller técnicos o tecnólogos sin experiencia en call center. ¿qué te ofrecemos? salario básico + prestaciones de ley (caja de compensación, vacaciones, auxilio de transporte, etc.). comisiones sin techo, ¡tú decides cuánto ganas! horario: lunes a sábado. estabilidad y crecimiento: contrato con todas las garantías legales y oportunidades de ascenso. plan carrera: desarróllate profesionalmente con formación continua y apoyo constante....
¡Únete a nuestro equipo de ejecutivos comerciales! ¿buscas una oportunidad laboral donde puedas crecer, ganar comisiones sin limite ? ¡esta es tu oportunidad! estamos buscando personas como tú bachiller técnicos o tecnólogos sin experiencia en call center. ¿qué te ofrecemos? salario básico + prestaciones de ley (caja de compensación, vacaciones, auxilio de transporte, etc.). comisiones sin techo, ¡tú decides cuánto ganas! horario: lunes a sábado. estabilidad y crecimiento: contrato con todas las garantías legales y oportunidades de ascenso. plan carrera: desarróllate profesionalmente con formación continua y apoyo constante....
Job title: maintenance specialist position type: full-time working hours: standard business hours (pacific time – pst) about pavago at pavago we are currently hiring a maintenance specialist for one of our clients in the property management industry. this role is perfect for someone who thrives in a fast-paced operations environment, communicates clearly under pressure, and is highly organized when managing multiple work orders and stakeholders. responsibilities work order management - review, triage, and manage incoming maintenance requests from tenants and owners - prioritize tasks based on urgency and coordinate effective solutions stakeholder communication - act as the central point of contact between tenants, property owners, and vendors - provide regular updates to owners regarding work order progress and outcomes vendor coordination - engage with vendors to schedule repairs, track ongoing tasks, and ensure quality delivery - maintain strong relationships with service providers to streamline operations team collaboration - participate in weekly maintenance meetings to align priorities and troubleshoot recurring challenges - share insights and propose solutions to improve overall maintenance workflows reporting & documentation - maintain accurate records of work orders, updates, and resolutions - utilize internal systems to document timelines, vendor communication, and outcomes what makes you a perfect fit - strong communicator: you clearly convey updates and instructions across tenants, owners, and vendors - organized & detail-oriented: you exc...
Sales order processing analyst - location: bogotá about the job our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. our organization in bogota is growing fast, and we're always looking for talented professionals to join our order to cash service line. why join our team? our order to cash (o2c) team aims for excellence, equipping sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. this leads to a challenging and stimulating professional experience full of growth and learning. we offer a diverse and dynamic environment that’s growing at pace. over the past two years, sanofi business services (sbs) has doubled in size and increased its scope. as one department within sbs, we’re also part of something much bigger. this provides opportunities for learning, growing, job moves and a diversified, fulfilling career. our function at a glance: our o2c team to handle the following activities: 1. master data management 2. sales orders management 3. requests and disputes management 4. credit risk and credit data management 5. collections and customer contact manag...
¡Únete a nuestro equipo de ejecutivos comerciales! ¿buscas una oportunidad laboral donde puedas crecer, ganar comisiones sin limite ? ¡esta es tu oportunidad! estamos buscando personas como tú bachiller técnicos o tecnólogos sin experiencia en call center. ¿qué te ofrecemos? salario básico + prestaciones de ley (caja de compensación, vacaciones, auxilio de transporte, etc.). comisiones sin techo, ¡tú decides cuánto ganas! horario: lunes a sábado. estabilidad y crecimiento: contrato con todas las garantías legales y oportunidades de ascenso. plan carrera: desarróllate profesionalmente con formación continua y apoyo constante....
Join to apply for the senior roc automation engineer role at accelirate inc. 1 month ago be among the first 25 applicants join to apply for the senior roc automation engineer role at accelirate inc. - first point of contact for customer for escalations, issues, and enhancements - should have hands on experience in uipath development (code changes, bug fixing, enhancement, change request) and uipath document understanding. - expert in itil framework and support processes. must have experiences with one ticketing tool such as jira , service now ,zoho, etc. - understanding for sdd and pdd documents - good to have team handling experience. - experience in working fast-paced environment, shift roster preparation, team mentoring - responsible to gather requirements from customer, estimation and execution through enhancement and change management. - responsible to mentor juniors and setup methodologies to provide monitoring services to client. - level 3/4 support experience in uipath is must to have. should have worked in incident, change and problem management. - must have experience with reporting such as weekly and monthly status report, ticket analysis. - should have worked in incident, change and problem management. - responsible as a lead to ensure bots are running smoothly through monitoring and code fixes. - responsible to mentor juniors and setup methodologies to provide monitoring services to client. - ready to work in night shift and rotational shifts. seniority level - seniority level mid-senior level employment type - employment type full-time job functio...
Reconocida empresa del sector financiero requiere profesional en carreras administrativas, ingenierías, gestión de contact centers, finanzas, o afines, con mínimo 3 años de experiencia liderando la gestión operativa en contact centers, preferiblemente en operadodres pila, cobranzas y ventas, contar con experiencia en implementación de modelos operativos virtuales, dominio de plataformas de teletrabajo colaborativo: teams, zoom, google workspace, onedrive entre otras, manejo avanzado de herramientas de monitoreo remoto y gestión de desempeño, conocimientos de seguridad informática, protección de datos y políticas byod (bring your own device), normativa pila, estrategias de cobranza, ventas por canales remotos, crm, herramientas workforce, indicadores de eficiencia operativa, bi, excel avanzado, power bi, salesforce, genesys, twilio, adminfo, herramientas de monitoreo y qa. fx: liderar y supervisar los equipos de operaciones para asegurar el cumplimiento de metas comerciales, de recaudo, calidad y experiencia de campañas asignadas servicio al cliente pila y crédito, venta de créditos y seguros, gestión de cobro/cartera, fomentar el desarrollo del talento humano, monitorear en tiempo real el rendimiento individual y colectivo con herramientas de workforce, establecer rituales virtuales de seguimiento: daily meetings, coaching one-to-one, retroalimentación asincrónica, actuar como garante de la cultura organizacional y promotor de clima laboral positivo remoto y desarrollar iniciativas de engagement digital, garantizar cumplimiento de las políticas definidas en las áreas a su ...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading a team of excellence managers acro...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading the onboarding processes of logist...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo