Overview sr. analyst, hr service colombia remote emmes group: building a better future for us all. emmes group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. emmes grou...
2 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. about us: bush & bush law group is a dynamic and client-focused law firm dedicated to providing top-tier legal services. we specialize in pers...
Descriptionwhy amikids?amikids makes a positive difference in kids' lives every day. many of our kids have faced challenges in school and are involved with the legal system; we are giving them the opportunity to turn their lives around. for over 50 years, we have encouraged kids to make positive changes in their lives.we seek a human service professional (hsp) to evaluate, assess, and care for youth receiving residential intensive group care services and to facilitate the case management process.if this "why" resonates with you, you may have a place on our amikids team as the human service professional.video: we are amikids | website: www.amikids.orgwhat you will be doing:evaluate youth needs using an evidence-based assessment and ensure timely delivery of appropriate services to meet behavioral, psychological, and psychosocial development and progress with established goals in each youth's individual care plan (icp).serve as a liaison between the parents, the program, and the appropriate state agency.schedule timely transitional meetings and assist in the development of a transition plan prior to the youth's termination; ensure each youth completes post assessments, transitional plan, and transcript before release date.meet with the program staff to discuss youth cases and monitor youth behavioral, psychological, and psychosocial development.develop and maintain individual care plan (icp) for each youth.develop, approve, and sign weekly summary notes.ensure program staff are completing weekly behavioral updates and weekly goal progressions.formulate a care plan review (cpr...
Platzi is scaling fast across three legal entities (us, colombia, mexico). as our new senior accountant you will own day-to-day accounting, monthly close, multi-country consolidations, and external audits—while spearheading process automation and the first wave of ai in finance at platzi. your work will give leadership an always-on, single source of truth for decision-making. please be sure to read https://platzi.com/notrabajar to find out why you should not work with us . yes, read it before applying. also, read https://platzi.com/cultura as a foundational document for our team. what you'll do lead full-cycle colombian accounting and oversee bookkeeping for mexico and the us in collaboration with local advisors. manage monthly closings in under 7 business days and deliver management reports (p&l, balance sheet, cash flow), while overseeing the entire fixed asset lifecycle (capitalization, depreciation, disposals, reconciliations). handle multi-gaap consolidation in netsuite (preferred) or sap, mapping ledgers to us gaap and maintaining the group chart of accounts. act as the main point of contact for big 4 auditors and coordinate statutory filings in co/mx/us to ensure ifrs and us gaap compliance. design and improve workflows to automate finance operations using ai tools and sql queries, powering insights through tools like power bi. implement sox-style controls for a saas business and reconcile revenue streams (e.g., stripe, mercadopago, app stores) with the general ledger. partner with fp&a and tax teams to ensure clean, accurate data for strategic and compli...
Description why amikids? amikids makes a positive difference in kids' lives and families every day. many of our kids have faced challenges in school and are involved with the legal system; we are giving them the opportunity to turn their lives around. for over 50 years, we have encouraged kids to make positive changes in their lives. we seek an experienced director of treatment to develop, implement and maintain oversight of program treatment services, including execution of treatment components of the amikids personal growth model (pgm). if this "why" resonates with you, you may have a place on our amikids team as the amikids gateways director of treatment. video: we are amikids website: www.amikids.org what you will be doing: oversee substance abuse/mental health services for youth and their families, direct the coordination and implementation of treatment programs; oversee delivery of appropriate treatment by qualified team members in the achievement of favorable therapeutic outcomes based on risks/needs/diagnosis of youth served, develop and implement effective individualized treatment plans for youth, lead and supervise treatment team meetings, youth group activities and sessions, family meetings, and service plan meetings; provide group, individual, family and crisis counseling services to youth and their families; lead and implement psycho-educational, delinquency prevention, and evidence-based treatment groups, ensure treatment components are consistently implemented with integrity and fidelity, provide professional...
Descriptionwhy amikids?amikids makes a positive difference in kids' lives and families every day. many of our kids have faced challenges in school and are involved with the legal system; we are giving them the opportunity to turn their lives around. for over 50 years, we have encouraged kids to make positive changes in their lives.we seek an experienced director of treatment to develop, implement and maintain oversight of program treatment services, including execution of treatment components of the amikids personal growth model (pgm). if this "why" resonates with you, you may have a place on our amikids team as the amikids gateways director of treatment.video: we are amikids website: www.amikids.orgwhat you will be doing:oversee substance abuse/mental health services for youth and their families,direct the coordination and implementation of treatment programs; oversee delivery of appropriate treatment by qualified team members in the achievement of favorable therapeutic outcomes based on risks/needs/diagnosis of youth served,develop and implement effective individualized treatment plans for youth,lead and supervise treatment team meetings, youth group activities and sessions, family meetings, and service plan meetings; provide group, individual, family and crisis counseling services to youth and their families; lead and implement psycho-educational, delinquency prevention, and evidence-based treatment groups,ensure treatment components are consistently implemented with integrity and fidelity,provide professional development opportunities for team members in trauma-responsi...
Job purpose dana columbia is an axle assembly plant supporting ford production. the process engineer provides high quality process engineering services, such as maintaining current awareness and understanding of the assembly process, and a working knowledge of product and machine environmental issues for the engineering team. job duties and responsibilities essential duties and responsibilities include but not limited to the following. other duties may be assigned, as necessary. control new programs using the apqp process (43t, 43u, control plan, process fmea, line layout, timelines, apqp team leader, etc.) coordinate with machine builders, outside venders, and services on new and existing programs and processes work with quality and production on machine capabilities work on process improvements to maximize product flow and quality act as a first contact to foremen and assembly technicians in training and setup of new machinery and process instruct and assist maintenance technicians in setting up new equipment and modifications to existing equipment interact with the facility coordinator and mro buyer in parts purchasing develop and implement new machinery, tooling and processes while ensuring equipment is built to produce high-quality products, and provide technical support to existing assembly processes enter and use information in the plm computer program and other software used by the division perform data analysis to determine root cause analysis (excel, vba, sql, power bi, etc) utilize 2d and 3d cad software for tooling design and modifi...
Job purpose responsible for ensuring all materials are available to meet planned production schedules. directs inventory, storage, and retrieval processes utilizing principles of resource management to meet or exceed profit projections. reviews, develops, and implements procedures to ensure effective completion of area functions. trains and directs materials personnel. completes related documents as required. job duties and responsibilities essential duties and responsibilities include but not limited to the following. other duties may be assigned as necessary. development and implementation of supply chain management and production control. accountable for the efficient, timely, and accurate completion of materials and shipping & receiving department functions. responsible for ensuring that inventory is maintained at optimal levels and no costly overstock/out of stock situations are allowed. that all materials are available to meet production schedules and ensure timely delivery to customers by monitoring inventory days and dollars on hand to meet goals. generates inventory plans to report to the plant manager. assists with production planning. supports schedulers with any issues by maintaining professional relations with customers, vendors, suppliers, and any other outside service providers. responsible for maintaining effective communications, coordination, and working relations with company personnel and management. job qualifications/requirements the requirements listed below are representative of the kno...
2 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. job description the sr team leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of team leaders. this position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team leaders. apply now job title sr. team leader, operations job description the sr team leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of team leaders. this position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team leaders. essential functions/core responsibilities lead team members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation coach direct reports on their performance on a regular basis to ensure performance metrics are achieved identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment ensure service delivered to our customers meets contractual key performance indicator (‘kpis’) and financial expectations communicate expectations to employees and provide timely updates and changes provide subject matter expertise in handling escalated customer calls as needed manage team metrics an...
Your challenge as hr & office operations specialist (parttime) as hr & office operations specialist, you support our close-knit medellín team and help drive their growth and engagement. from onboarding and talent development to hr processes and office management, you are the trusted point of contact, collaborating closely with hr colleagues from our international offices as well as multicultural teams, including managers and management. with your positive energy, empathy, and structured way of working, you ensure a professional environment, excellent employee experience and great team spirit. your team you will be part of a young, dynamic, and multicultural team of 12 colleagues. it’s a social, inclusive group where collaboration, personal growth, and having fun go hand in hand. we value real connections, support each other, and create a positive, energetic work environment together. key responsibilities talent development & coaching act as a coach and advisor for employees regarding personal growth and career development. identify development needs and organize relevant training sessions or programs. support the onboarding process for new hires to ensure smooth integration. work on employee engagement and retention strategies. hr operations & administration oversee proper execution of onboarding and offboarding processes. maintain employee data and ensure accurate hr administration. prepare and manage employment contracts (new hires, extensions, service agreements). manage the payroll process in collaboration with our external partner. manage vacation,...
The otte polo group is a dynamic business group with a global footprint in the u.s., ukraine, nicaragua, and peru. our diverse operations span the tech support, call center, and fulfillment industries, and our brands include geeks on site, responsive answering service, and phase v fulfillment. job summary: we are seeking a skilled accounts receivable and accounts payable specialist to handle and oversee the company's financial transactions. this role involves handling both incoming payments and outgoing invoices, ensuring accurate records, timely collections, and payments. the ideal candidate will possess strong organizational skills, a high level of accuracy, and the ability to manage multiple tasks in a fast-paced environment. key responsibilities:accounts receivable: ● invoice management: generate and issue invoices to customers promptly, ensuring all billing is accurate and complete. ● payment processing: record and apply incoming payments, reconcile discrepancies, and update the accounts receivable ledger. ● customer relations: communicate with customers regarding outstanding invoices, resolve billing issues, and maintain positive customer relationships. ● aging reports: monitor accounts receivable aging reports, follow up on overdue accounts, and initiate collection activities as necessary. ● collections: contact customers to secure payment of overdue invoices, negotiate payment arrangements, and escalate unresolved issues. accounts payable: ● invoice verification: review and verify incoming vendor invoices for accuracy, ensure proper authoriza...
Executive assistant team manager what can you expect? you will manage a regional team which includes lead administrative assistants and a team of administrative assistants. you will coach and develop assistant managers and managers to effectively manage their own teams. you will oversee development and performance management of the administrative assistant team, including assistance with setting individual annual performance goals and training selection, responsibility for mid- and end-year reviews, coaching to help team achieve goals, develop skills or improve performance, and managing performance issues. this hybrid position requires in-office presence 3 days a week. what's in it for you? a global company with a strong brand and strong results to match. a culture of collaboration, and valued partnership with the business. competitive pay and full benefits. we will count on you to: manage a team of lead administrative assistants and administrative assistants. work closely with the region leader, local office leadership, and hr to address management or team-related issues. lead complex initiatives on behalf of the regional and/or global team. be a change ambassador and work with teams to adapt to changes by ensuring they have the right information, training, and support, with the end goal of implementing new firm initiatives or function process changes. perform other administrative duties including booking business travel, organizing video conferences, processing expense reports, timesheets, vendor invoices, crm contact data entry and updates, and coordinating internal and ...
Flynn arby’s joined flynn group in 2018 with the acquisition of 300+ restaurants. today we are the largest arby’s franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. we are one of seven premier brands of flynn group, which was founded in 1999 by greg flynn. it has grown since then to the largest franchise operator in the world. flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including applebee’s, arby’s, panera bread, pizza hut, taco bell, wendy’s and planet fitness. our primary mission is to be the premier operator within each of these brands. we will achieve this by focusing on our core values: care genuinely for people, play like a champion, and win as one. at flynn arby's, we are seeking an assistant manager to join our exceptional team. this is a unique opportunity to be part of a world-class food/hospitality company and contribute to our continued success. if you are ambitious, proven, and have a passion for delivering flawless customer service, we want to hear from you! responsibilities: work closely with the general manager to ensure the smooth operation of the restaurant train and mentor team members to ensure they deliver exceptional service to our guests manage inventory and ensure strict adherence to food safety and quality standards assist in scheduling and maintaining labor cost controls provide leadership and direction to the team to achieve sales targets handle customer inquiries and resolve any issues promptly and professionally mai...
At tetra pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. by doing so we touch millions of people's lives every day. and we need people like you to make it happen. we empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet. manage and optimise cash management for area of responsibility e.g. forex, deposits, loans. manage operational banking relationships and bank accounts including cashpools and internal banking systems. involved in financing questions for customers or local companies. works autonomously within established procedures and practices. acts as a lead, providing subject matter guidance within the team. this position is based in bogotá, colombia. tetra pak is not sponsoring work visas or relocation for this position. what you will do as a treasury analyst you will: operational cash management optimisation / positioning including cash flow forecasting; implement group policies and guidelines regarding banks, credit facilities and payments; involved in financing questions for local companies or customers; tetra laval treasury operational counterpart for financing and forex handling and insurance; active participation for bigger projects and lead for local projects related to cash management; on a daily basis manage cashpools and internal bank systems; manage interaction with insurance companies and perform reporting (personnel, property); payment to suppliers. we believe you have knowledge and good...
For more than 126 years, epworth has grown and adapted to the individual needs of children and families by providing a safe and nurturing environment, evidence-based practices, and programs across the continuum of care and across the state of south carolina. position summary: ensure the integrity, quality, and safety of the ministry and epworth assets through the appropriate management of human capital. build and implement a recruitment and selection process that attracts the highest level of direct care and management employees to epworth. coordinate the necessary employee paperwork and information for personnel files and legal expectations while ensuring all necessary data is collected and organized for dss licensing, inspections and contracts, in addition to pqi and accreditation expectations. qualifications: a bs in a human resources management or related field and 3-5 years' experience in hr field. preferred experience working in healthcare or social services related industry. excellent written and oral communication skills. demonstrated healthy interpersonal skills. must be able to pass standard background checks, including drug screen, employment physical, sled, dss central registry and sex offenders registry. has a belief system and engages in faith practices that are compatible with those of the united methodist church. what epworth offers full-time employees: rewarding client focused work environment excellent medical, dental, vision and prescription drug plans company paid life insurance voluntary benefits such as std, ltd, group life 403(b) with company match am...
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. we are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. binance offerings range from trading and finance to education, research, payments, institutional services, web3 features, and more. we leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. the finance team at binance is at the heart of every strategic and operational decision, partnering closely with all business units and regions to fuel growth and innovation. as pioneers in applying traditional finance and accounting principles to the ever-evolving crypto landscape, we navigate uncharted territory to shape global tax policy, execute complex corporate transactions, and ensure the company remains a trusted steward of its resources. by diving deep into the mechanics of crypto and blockchain, we empower binance to make informed decisions that drive success in an industry transforming the future of global finance. the finance manager - latam will act as the trusted finance partner to binance’s regional & country leaders, and will be responsible for driving day-to-day financial decision making, managing all finance-related activities for several legal entities, ensuring complete and accurate financial repo...
5 days ago be among the first 25 applicants company description the ward law group, voted best places to work for the past two years is where your work really matters! where serving the community and genuinely driving results have made us a leader in personal injury. we offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. we empower our employees to make the best decision to impact our clients through collaborative team efforts. we are a nontraditional, highly accountable, yet vibrant group of professionals. get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land. our core values are service to our clients, service to our teammates, and service to the community. along with faith, accountability, leadership, and loyalty. job description position overview we are seeking a litigation assistant to support our litigation attorneys by managing case files, drafting legal documents, coordinating court filings, and ensuring all litigation tasks are completed with precision and efficiency. this role plays a critical part in supporting the litigation process, requiring strong attention to detail, time management, and communication skills. the litigation assistant will serve as a liaison between attorneys, clients, court personnel, and opposing counsel. key responsibilities case & document management maintain and organize case files with proper naming conventions to ensure easy access and consistency. keep the case management system updated with current case information, deadlines, and tasks...
Our client is a renewable energy producer, specialized in the development, construction, and operation of renewable and storage projects. with more than 1000 employees, it is present in more than 12 countries in europe, latin america, and the us. they are currently searching for a legal manager for the office in medellin (colombia), to provide legal support for the development of pv greenfield projects in the country, including all the legal activities associated with that. some responsibilities include: assist in the preparation of documentation for partnerships with third parties on development projects in the region. participate and contribute to the negotiation and preparation of legal documents for bid submittal, including mark-ups of project agreements and epc contract for a specific project. participate and contribute to the negotiation of all partnership agreements, project agreements, and epc documents for projects in which the group is awarded preferred bidder status. participate in and assist the finance team in the legal support for the financing of new projects and ensure timely completion of the related legal documents through financial close. assist in security creation as per the financing agreements/other agreements. provide general advice on contract management and all legal matters as they arise (including regulatory and local law issues in coordination with local counsel) during the development phases of a project. monitor trends in construction, infrastructure, and electricity law, amongst others, and agreements related to the development of independent...
Company description re:sources is the backbone of publicis groupe, the world's third largest communications group. formed in 1998 as a small team to service a few publicis groupe firms, re:sources has grown to more than 4,000 people serving a global network of prestigious advertising, public relations, media, health and marketing agencies. digital. we offer technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help publicis groupe agencies do what they do best: create and innovate for their clients. in addition to providing essential, everyday services to our agencies, re:sources develops and deploys platforms, applications, and tools to improve productivity, foster collaboration, and enable professional and personal development. we continually transform to keep pace with our ever-changing communications industry and thrive in a spirit of innovation that is felt around the world. with our support, publicis groupe agencies continue to create and deliver award-winning campaigns for their clients. overview the pmo / coordinator will be primarily responsible for supporting and coordinating the execution of support and maintenance activities for the core ecosystem team located in latam. this includes managing and prioritizing support tasks and also driving continuous improvements to ensure the smooth functioning of business applications. while acting as the primary point of contact for the core team in latam, this role will work closely with all internal stakeholders globa...
Description auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. with u.s.-based operational headquarters in southfield, michigan, auria operates 16 manufacturing, 9 technical and 5 jv locations across 10 countries and employs approximately 3,900 people worldwide. we are currently searching for it support specialist to join our team in mexico. this role will be responsible for: main function / purpose of job engaged in implementation of the group and regional it support strategy. follow auria’s policies and procedures to maintain a high-quality level of work. responsible for first level support remotely/on-site. flexible time. when required, off-hours support. principle accountabilities to ensure full commitment to auria policy, legal and customer requirements, support for training, communications, environmental & health, safety, housekeeping and personal discipline. scope of job helpdesk assign tickets to appropriate categories. first level support for the end users. when required, escalate the unresolved tickets to the proper team. implement security as per workflows. analyse appropriate approvals for workflows before implementing. develop, prepare, document, and monitor projects that are assigned to the group. follow established processes. audit provide appropriate audit security evidence as and when requested. work with another team to gather the evidence for audit requirements. provide and document any gaps in the process, if any. complian...
Who we are: do you feel stagnant or undervalued in your veterinary career? are your days off spent reliving last week's messes and dreading next week's train wrecks when you should be sleeping in, sipping bubble tea, and trying to put sunglasses on your dog? these are just some symptoms of a severe condition called "not working at horton animal hospital discovery." we're not doctors well… some of us are, but we believe the best course of treatment is to keep reading and then apply to become a part of our fantastic team! we have 13 dedicated dvms providing outstanding patient care around the clock, and we are ready to hire two certified veterinary technicians to offer overnight support. so, if you are a night owl and a team player with surgical experience, we want to hear from you! our overnight cvts should be ready to: take control of situations, guiding the medical care team through treatments and procedures teach and train their fellow coworkers contribute to a pleasant, cohesive workplace grow and advance your skills at horton, we strive to cultivate a supportive, fun environment that encourages camaraderie and opportunities to learn and grow. in addition to practicing excellent medicine with exceptional people, horton animal hospital discovery offers consistent scheduling, excellent work-life balance, and awesome benefits, including: financial benefits: a flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & roth retirement savings plan flexible spending account 529 savings plan tuition support program referral bonus ...
At dss+, we are not just your average global operations consulting firm. we are a purpose-driven company that exists to save lives and create a sustainable future – for our clients, our employees, and our communities. in pursuit of this purpose, we put people at the center of everything we do, and we are a consultancy with heart. we are looking for a new colleague in the role of accounting specialist who enjoys teamwork, appreciates a multicultural environment, is intellectually curious and interested to contribute to the evolving themes and dynamics of our projects. the accounting specialist is the gatekeeper for the financial health of the company and partners with the business to ensure the financial results are analyzed, the opportunities and risks are identified, and solutions are developed to support the continuous improvement of business results. this is an early to mid-career role for a finance professional with strong ambition to grow and a desire to contribute to a global team through learning and collaboration. primary responsibility: manage the outsourced accounting and tax activities for the legal entities to ensure consistency of the financial statements, management reports, systems, and controls. prepare revenue recognition, cost reviews and adjustments in compliance with ifrs accounting practices. oversee the month-end reconciliations and cash collection. lead the month, quarter, and year-end financial close and reporting process for the legal entities. ensure the accuracy of monthly financial statements, quarterly and year-end reporting packages for all ent...
Responsibilities lead, motivate and train the smb renewal sales team for colombia elaborate the proper tools and methods to guide the team to succeed in their roles and work as a team lead and supervise weekly forecast with 1:1 meetings and group meetings with his/her team elaborate weekly reports with the activities done during the week, including the forecast and commit provide support and supervision on elaborating quarterly and annual sales results participate in field calls, qbrs or any other relevant field activity together with the territory renewal rep to get firsthand information from the field ensure outstanding sales results and comply 100% with fortinet finance and legal policies build an open-communication environment for the team weekly calls with other leaders from the renewals team to coordinate team work and follow on renewal rate on each region plan and execute along with the team innovative campaigns and demand generation activities that help them build more pipeline in renewals, technologic upgrades and cross selling propose new ideas for better tools, process and new methodologies to be implemented in their team required skills, experience & education five years or more of sales experience in it companies excellent written and verbal communication skills in spanish and english – a must. the candidate must be based in bogota, colombia hands on experience with salesforce.com in-depth understanding of the sales administration process excellent interpersonal and team management skills strong analytical and organizational skills numerical abilities and probl...
An essential role in ensuring the group’s adherence to compliance requirements and industry legislation regarding sanctions, aml, abc, and ctf reporting to the deputy head of compliance. this role works with the business to process requests for due diligence on all new and existing counterparties, intermediaries, and service providers (including vessels). this role demands knowledge of global sanctions regimes and experience in using due diligence software and screening tools to manage ongoing monitoring of red flag alerts. business overview established in 1783, ed&f man is an employee-owned agricultural commodities merchant with 2,800 people in 43 countries and annual revenue in excess of $8bn. we trade sugar, coffee, molasses, animal feed and pulses. corporate responsibility is ingrained in our culture. we are passionate about sustainable production, take care to limit the environmental impact of our operations and actively support the communities in which we work. key responsibilities & tasks conduct due diligence and know your customer (kyc), including sanctions, aml, abc, and ctf checks for the onboarding of new counterparties, and refresh/ongoing monitoring for pre-existing counterparties as part of the ed&f man group sanctions & due diligence policy and procedures. perform screening by reviewing counterparty documentation, trade capture data, and external screening tools and validating the information obtained on the counterparty using a variety of independent research sources. perform data quality review of kyc requests for completeness, including ensuring all appro...
2 days ago be among the first 25 applicants recruiting assistant | talent acquisition | head hunting | selection | promotion | candidate sourcing | administrative support join our team as a sales operations supervisor! are you a highly motivated and experienced operations supervisor with a strong background in sales and a passion for leading teams and driving performance? if so, we want you to be part of our dynamic team! as our operations supervisor, you will oversee the day-to-day supervision of a group of call center associates, ensuring performance metrics—including sales targets—are met through effective coaching, motivation, and accountability. responsibilities: supervise daily operations of call center associates, including monitoring work and attendance in line with company policies and legal requirements. provide regular coaching to direct reports to achieve performance metrics, at least weekly. identify performance-related issues, create action plans for improvement, and implement corrective measures as needed. ensure the service delivered to our customers meets contractual key performance indicators (kpis) and financial expectations. communicate expectations clearly to employees and provide timely updates. offer expertise in handling escalated customer calls when necessary. conduct engaging team meetings to share important information and encourage open communication. stay updated on internal processes, policies, and attend required manager development training. requirements: 2+ years of experience as an operations supervisor in a bilingual call center proven exp...
The client case manager team lead plays a vital role in fostering a collaborative and supportive team environment by overseeing a team of client case managers while effectively managing their own workload of high-value cases. this position is a strategic partner to our law firm clients and in the network (itn) management ensuring seamless coordination and optimal case management responsibilities. this position offers the opportunity to make a significant impact within the organization and contribute to the successful resolution of cases. must have personal injury experience and leadership experience of supervising a team to success. the key responsibility of the ccm team lead is ensuring the timely and accurate handling of all the cases assigned to your group. in this role, you are expected to: lead by example and model behaviors that are consistent with the company's values and mission; personally assume responsibility for all high-value cases for your assigned law firms, once determined; oversee and mentor your team of case managers by providing guidance and support; implement and share efficient case management strategies specific to the assigned law firm or as developed to streamline processes and maximize productivity; monitor case timelines, deadlines, and milestones and take proactive measures to address potential gaps in treatment or other case management issues/challenges; serve as the primary contact/liaison for the assigned law firms; maintain high standards of quality and compliance across all aspects of case management, ensuring adherence to relevant legal regu...
Job description - talent acquisition recruiter consultant (2500000007) post of duty: bogota, colombia the idb group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in latin america and the caribbean. our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment. about this position we are looking for seasoned recruiters to help shape the future of talent for the idb group. in this role, you will gain valuable experience in talent acquisition and human resources and contribute to our high-performing cross-border team. you will work with the talent acquisition team to execute all aspects of the talent attraction and acquisition lifecycle. working with us, you will be surrounded by a group of hard-working people whose purpose and drive is to attract, source and recruit diverse and highly qualified candidates for the idb group. you will report to the talent acquisition lead specialist. what you’ll do full-cycle recruitment: manage the entire recruitment process from job posting to offer acceptance, ensuring a seamless and positive candidate experience. client collaboration: work closely with hiring managers and the talent acquisition team to understand staffing needs and develop effective recruitment strategies. screening and interviewing: conduct initial hr screenings, initiate online candidate assessments, coordinate interviews with the interview panel, evaluating candidates’ qualifications and fit for the institution. candidate management: maintain clear and consisten...
Who we are boston consulting group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. bcg was the pioneer in business strategy when it was founded in 1963. today, we help ...
Who we are boston consulting group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. bcg was the pioneer in business strategy when it was founded in 1963. today, we help ...
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