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WORKFORCE MANAGEMENT SENIOR ANALYST

Company description we are one sutherland — a global team dedicated to creating innovative solutions. we value diversity in thought, experience, and background, and promote an inclusive work environment. sutherland is an equal opportunity employer co...


MANAGER I, TRAVELER EXPERIENCE (US EMBASSY)

Manager i, traveler experience (us embassy) 1 week ago be among the first 25 applicants job description manager i, traveler experience (us embassy). (25000---) cwt is one of the world's leading digital travel management companies and as a business-to...


SERVICE DESK TECHNICIAN - BV-269

"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...


SERVICE DESK TECHNICIAN | (BMK303)

"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...


IKL-048 | CTA - PAYMENTS

Overview as a cta you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. you will be partnering with one of the worlds premier biopharmaceutical companies. working across a vast portfolio of medicines and vaccines this company has, over centuries created a strong heritage of delivering innovative treatments and preventive medicines globally responsibilities what you will be doing: cta assists in the coordination and administration of the study activities from the start up to execution and close out, and within the local study team to ensure quality and consistency of interventional study deliverables to time, cost and quality objectives - collects, assists in preparation, reviews and tracks documents for the application process as well as coordination and tracking of study materials and equipment - assist in submission of proper application/documents to ec/irb and, where appropriate to regulatory authorities - interfaces with investigators, external service providers and cras during the document collection process - local administrative main contact and works closely with the cras and/or the lsad for the duration of the study - set-up and maintenance of the local etmf and isf including document tracking in accordance with ich-gcp and local requirements - ensures essential documents are uploaded in a timely manner to maintain the etmf “inspection readiness” and study documents are ready for final archiving and completion of local part of the etmf and supports the cra in the close out activi...


CTA - PAYMENTS | [VJL230]

Job summary as a cta you will be joining the world's largest & most comprehensive clinical research organisation, powered by healthcare intelligence. you will be partnering with one of the worlds premier biopharmaceutical companies. working across a vast portfolio of medicines and vaccines this company has, over centuries created a strong heritage of delivering innovative treatments and preventive medicines globally qualifications - bachelor's degree in a relevant field of study. - previous experience as study coordinator or any other administrative position. - experience with payments and/or invoices and interested in working in payment-related tasks. - excellent planning/ organizational skills - problem solving attitude - strong team player - all employees must read, write and speak fluent english and host country language. responsibilities - collects, assists in preparation, reviews and tracks documents for the application process as well as coordination and tracking of study materials and equipment - assist in submission of proper application/documents to ec/irb and, where appropriate to regulatory authorities - interfaces with investigators, external service providers and cras during the document collection process - local administrative main contact and works closely with the cras and/or the lsad for the duration of the study - set-up and maintenance of the local etmf and isf including document tracking in accordance with ich-gcp and local requirements - ensures essential documents are uploaded in a timely manner to maintain the etmf descripción del trabajo lo...


MAINTENANCE SPECIALIST - [F285]

Job summary we are currently hiring a maintenance specialist for one of our clients in the property management industry. this role is perfect for someone who thrives in a fast-paced operations environment, communicates clearly under pressure, and is highly organized when managing multiple work orders and stakeholders. responsibilities - review, triage, and manage incoming maintenance requests from tenants and owners - prioritize tasks based on urgency and coordinate effective solutions - act as the central point of contact between tenants, property owners, and vendors - provide regular updates to owners regarding work order progress and outcomes skills - strong communicator: you clearly convey updates and instructions across tenants, owners, and vendors - organized & detail-oriented: you excel at managing competing tasks without losing track of the details - stress resilient: you stay calm under pressure and work efficiently even when multiple urgent tasks arise - problem solver: you proactively identify maintenance issues and coordinate fast resolutions descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum at aliquet...


AUDITOR DE CALIDAD CALL CENTER (X271)

Somos el primer contact center y bpo de colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. cargo: auditor (beyond one) salario: $1.533.000 + 150.000 variable + auxilio de transporte + prestaciones de ley (pago mensual 2 de cada mes por banco davivienda si cuenta con otro banco tenga en cuenta que pago puede tardarse 2 o 3 días hábiles después de lo señalado) contrato: fijo 3 meses con probabilidad de ser renovado lugar de trabajo: sede modelia horarios laborales: lunes a sabado 7 am a 7 pm (turnos para un total de 44 horas semanales) perfil: bachiller con experiencia como auditor de calidad minimo de 6 mesesel equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - 1 año de experiencia...


IMPLEMENTATION PROJECT MANAGER | [ZH622]

Job summary about the roleas a project manager, you will make an impact by leading strategic initiatives and ensuring the successful delivery of complex projects, particularly in the implementation of contact center solutions. you will be a valued member of the moment team, working closely with cross-functional stakeholders to manage timelines, resources, and risks. your leadership and organizational skills will be key to driving execution and maintaining alignment with business objectives. qualifications - advanced english communication skills (c1 level). - proven experience managing implementation projects, ideally in contact center environments. - strong organizational and leadership skills. - excellent stakeholder management and interpersonal communication. - pmi certification (e.g., pmp) is required. - bachelor's degree in business, engineering, or a related field. responsibilities - lead end-to-end project management for contact center implementation initiatives. - define project scope, goals, and deliverables in collaboration with stakeholders. - develop detailed project plans, schedules, and resource allocations. - monitor project progress and proactively manage risks, issues, and dependencies. - ensure effective communication across teams and with external partners. - coordinate cross-functional efforts to ensure timely and high-quality delivery. - manage project documentation and ensure compliance with internal standards. - drive continuous improvement in project execution and delivery methodologies. skills - experience working with global teams and vendors...


MOBILITY ADVISOR | (JR513)

Job summary join our mission to lead the future of snacking. make it matter. you are a specialist in a process, workstream or area in mondelēz international digital services, working to support impeccable service operations. as a global mobility advisor, you will play a critical role in supporting the international assignment program for mondelēz international. you will manage the end-to-end mobility process for employees relocating to and from various global locations. key responsibilities: - manage a portfolio of international assignments, providing guidance and support to assignees throughout the assignment lifecycle. - act as the primary point of contact for assignees, addressing inquiries related to relocation, immigration, compensation and benefits. - collaborate with people leads and other stakeholders to understand business needs and ensure alignment with the global mobility program. qualifications: - bachelor's degree in human resources, business administration, or a related field. - minimum 3-4 years of experience in global mobility - excellent communication, interpersonal, and problem-solving skills. skills: - global mobility expertise - vendor management - policy administration - communication and interpersonal skills personal attributes: - highly organized and detail-oriented - strong analytical and problem-solving skills - excellent communication and interpersonal skills our latin america region is comprised of four mondelez international business units: brazil, méxico, southern cone (which includes argentina, uruguay and paraguay) and wacam (which ...


MAINTENANCE SPECIALIST - [WHK475]

Job summary we are currently hiring a maintenance specialist for one of our clients in the property management industry. this role is perfect for someone who thrives in a fast-paced operations environment, communicates clearly under pressure, and is highly organized when managing multiple work orders and stakeholders. responsibilities - review, triage, and manage incoming maintenance requests from tenants and owners - prioritize tasks based on urgency and coordinate effective solutions - act as the central point of contact between tenants, property owners, and vendors - provide regular updates to owners regarding work order progress and outcomes skills - strong communicator: you clearly convey updates and instructions across tenants, owners, and vendors - organized & detail-oriented: you excel at managing competing tasks without losing track of the details - stress resilient: you stay calm under pressure and work efficiently even when multiple urgent tasks arise - problem solver: you proactively identify maintenance issues and coordinate fast resolutions descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum at aliquet...


SALES ORDER PROCESSING ANALYST | YA-933

Sales order processing analyst - location: bogotá about the job our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. our organization in bogota is growing fast, and we're always looking for talented professionals to join our order to cash service line. why join our team? our order to cash (o2c) team aims for excellence, equipping sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. this leads to a challenging and stimulating professional experience full of growth and learning. we offer a diverse and dynamic environment that’s growing at pace. over the past two years, sanofi business services (sbs) has doubled in size and increased its scope. as one department within sbs, we’re also part of something much bigger. this provides opportunities for learning, growing, job moves and a diversified, fulfilling career. our function at a glance: our o2c team to handle the following activities: 1. master data management 2. sales orders management 3. requests and disputes management 4. credit risk and credit data management 5. collections and customer contact manag...


ECA-207 | WORK FROM HOME PARTNERSHIP EXECUTIVE

Descripción general at baires dev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. partnership executive at baires dev we are looking for a partnership executive to lead in converting potential partners into strong allies, driving qualified lead generation. in this results-driven, diverse environment, trust and ownership are key. this is an excellent opportunity for those professionals looking to develop in one of the fastest-growing companies in the industry! what you will do: - contact potential sales channels via email to establish rapport and set up meetings, holding quality conversations. - present and promote our services and referral program using solid arguments to existing and prospective sales channels and their prospects. - establish, develop, and maintain positive relationships with sales channels. - receive prospects from sales channels and convert them into leads. - work closely with sales operations and sales teams to close new leads, and with the sourcing team to close new channels. - proactively work with the team to identify, plan, and implement new lead...


[UYY397] | WORK FROM HOME REMOTE RECRUITING AGENT

Descripción general at baires dev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for a remote recruiting agent to join our recruiting team and participate in different projects made up of multicultural teams distributed throughout the world. this person must be proactive, detail-oriented, and demonstrate excellent analytical abilities, as well as teamwork and multitasking skills. this is an excellent opportunity for those professionals looking to develop in one of the fastest-growing companies in the industry! what you will do: - support the sourcing process that includes posting job openings on various job boards, headhunting, use of social networks, filtering of cvs, and contact with candidates. - understand the requirements of each vacancy to carry out the headhunting process according to these needs. here's what we're looking for: - at least 1 year of work experience. - knowledge of the it market. - excellent communication skills. - great capacity for self-management. - studies in human resources, psychology, or related careers. - advanced english l...


EJECUTIVO COMERCIAL | [D-649]

¡Únete a nuestro equipo de ejecutivos comerciales! ¿buscas una oportunidad laboral donde puedas crecer, ganar comisiones sin limite ? ¡esta es tu oportunidad! estamos buscando personas como tú bachiller técnicos o tecnólogos sin experiencia en call center. ¿qué te ofrecemos? salario básico + prestaciones de ley (caja de compensación, vacaciones, auxilio de transporte, etc.). comisiones sin techo, ¡tú decides cuánto ganas! horario: lunes a sábado. estabilidad y crecimiento: contrato con todas las garantías legales y oportunidades de ascenso. plan carrera: desarróllate profesionalmente con formación continua y apoyo constante....


EJECUTIVO COMERCIAL - X-621

¡Únete a nuestro equipo de ejecutivos comerciales! ¿buscas una oportunidad laboral donde puedas crecer, ganar comisiones sin limite ? ¡esta es tu oportunidad! estamos buscando personas como tú bachiller técnicos o tecnólogos sin experiencia en call center. ¿qué te ofrecemos? salario básico + prestaciones de ley (caja de compensación, vacaciones, auxilio de transporte, etc.). comisiones sin techo, ¡tú decides cuánto ganas! horario: lunes a sábado. estabilidad y crecimiento: contrato con todas las garantías legales y oportunidades de ascenso. plan carrera: desarróllate profesionalmente con formación continua y apoyo constante....


[RVK386] - EJECUTIVO COMERCIAL

¡Únete a nuestro equipo de ejecutivos comerciales! ¿buscas una oportunidad laboral donde puedas crecer, ganar comisiones sin limite ? ¡esta es tu oportunidad! estamos buscando personas como tú bachiller técnicos o tecnólogos sin experiencia en call center. ¿qué te ofrecemos? salario básico + prestaciones de ley (caja de compensación, vacaciones, auxilio de transporte, etc.). comisiones sin techo, ¡tú decides cuánto ganas! horario: lunes a sábado. estabilidad y crecimiento: contrato con todas las garantías legales y oportunidades de ascenso. plan carrera: desarróllate profesionalmente con formación continua y apoyo constante....


MAINTENANCE SPECIALIST - (ZSH065)

Job title: maintenance specialist position type: full-time working hours: standard business hours (pacific time – pst) about pavago at pavago we are currently hiring a maintenance specialist for one of our clients in the property management industry. this role is perfect for someone who thrives in a fast-paced operations environment, communicates clearly under pressure, and is highly organized when managing multiple work orders and stakeholders. responsibilities work order management - review, triage, and manage incoming maintenance requests from tenants and owners - prioritize tasks based on urgency and coordinate effective solutions stakeholder communication - act as the central point of contact between tenants, property owners, and vendors - provide regular updates to owners regarding work order progress and outcomes vendor coordination - engage with vendors to schedule repairs, track ongoing tasks, and ensure quality delivery - maintain strong relationships with service providers to streamline operations team collaboration - participate in weekly maintenance meetings to align priorities and troubleshoot recurring challenges - share insights and propose solutions to improve overall maintenance workflows reporting & documentation - maintain accurate records of work orders, updates, and resolutions - utilize internal systems to document timelines, vendor communication, and outcomes what makes you a perfect fit - strong communicator: you clearly convey updates and instructions across tenants, owners, and vendors - organized & detail-oriented: you exc...


(OX390) | SALES ORDER PROCESSING ANALYST

Sales order processing analyst - location: bogotá about the job our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. our organization in bogota is growing fast, and we're always looking for talented professionals to join our order to cash service line. why join our team? our order to cash (o2c) team aims for excellence, equipping sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. this leads to a challenging and stimulating professional experience full of growth and learning. we offer a diverse and dynamic environment that’s growing at pace. over the past two years, sanofi business services (sbs) has doubled in size and increased its scope. as one department within sbs, we’re also part of something much bigger. this provides opportunities for learning, growing, job moves and a diversified, fulfilling career. our function at a glance: our o2c team to handle the following activities: 1. master data management 2. sales orders management 3. requests and disputes management 4. credit risk and credit data management 5. collections and customer contact manag...


(F-023) | EJECUTIVO COMERCIAL

¡Únete a nuestro equipo de ejecutivos comerciales! ¿buscas una oportunidad laboral donde puedas crecer, ganar comisiones sin limite ? ¡esta es tu oportunidad! estamos buscando personas como tú bachiller técnicos o tecnólogos sin experiencia en call center. ¿qué te ofrecemos? salario básico + prestaciones de ley (caja de compensación, vacaciones, auxilio de transporte, etc.). comisiones sin techo, ¡tú decides cuánto ganas! horario: lunes a sábado. estabilidad y crecimiento: contrato con todas las garantías legales y oportunidades de ascenso. plan carrera: desarróllate profesionalmente con formación continua y apoyo constante....


(VJ112) - PRACTICANTE UNIVERSITARIO

**¡Únete a nuestro equipo como practicante en derecho laboral!** **acerca de one contact international s.a.s.**: one contact international s.a.s. es una empresa mexicana con más de 30 años de experiência, ahora establecida en colombia. formamos parte de grupo migesa, líder en soluciones de contacto omnicanal con una trayectoria de más de 35 años. contamos con una sólida fuerza laboral de más de 400 empleados y ofrecemos soluciones tecnológicas innovadoras para impulsar el éxito empresarial. **descripción del empleo**: como practicante en derecho laboral, tendrás la oportunidad de adquirir experiência práctica en un entorno empresarial dinámico y desafiante. trabajarás en estrecha colaboración con nuestro equipo legal para apoyar en la gestión de asuntos laborales, incluyendo la revisión de contratos, la investigación de normativas laborales, la preparación de documentación legal, entre otras responsabilidades. **responsabilidades**: - apoyar en la revisión y análisis de contratos laborales, acuerdos de trabajo y otros documentos legales relacionados. - realizar investigaciones legales y recopilar información relevante sobre normativas laborales aplicables. - asistir en la preparación de documentación legal, incluyendo cartas, informes y presentaciones. - colaborar con el equipo legal en la gestión de casos laborales, incluyendo procesos disciplinarios, despidos, reclamaciones laborales, entre otros. - participar en reuniones internas y externas relacionadas con asuntos legales laborales. **requisitos**: - estudiante activo de derecho, preferiblemente con énfasis...


SENIOR ROC AUTOMATION ENGINEER (GDT244)

Join to apply for the senior roc automation engineer role at accelirate inc. 1 month ago be among the first 25 applicants join to apply for the senior roc automation engineer role at accelirate inc. - first point of contact for customer for escalations, issues, and enhancements - should have hands on experience in uipath development (code changes, bug fixing, enhancement, change request) and uipath document understanding. - expert in itil framework and support processes. must have experiences with one ticketing tool such as jira , service now ,zoho, etc. - understanding for sdd and pdd documents - good to have team handling experience. - experience in working fast-paced environment, shift roster preparation, team mentoring - responsible to gather requirements from customer, estimation and execution through enhancement and change management. - responsible to mentor juniors and setup methodologies to provide monitoring services to client. - level 3/4 support experience in uipath is must to have. should have worked in incident, change and problem management. - must have experience with reporting such as weekly and monthly status report, ticket analysis. - should have worked in incident, change and problem management. - responsible as a lead to ensure bots are running smoothly through monitoring and code fixes. - responsible to mentor juniors and setup methodologies to provide monitoring services to client. - ready to work in night shift and rotational shifts. seniority level - seniority level mid-senior level employment type - employment type full-time job functio...


IKK206 JEFE DE OPERACIONES - CONTAC CENTER MULTISERVICIOS

Reconocida empresa del sector financiero requiere profesional en carreras administrativas, ingenierías, gestión de contact centers, finanzas, o afines, con mínimo 3 años de experiencia liderando la gestión operativa en contact centers, preferiblemente en operadodres pila, cobranzas y ventas, contar con experiencia en implementación de modelos operativos virtuales, dominio de plataformas de teletrabajo colaborativo: teams, zoom, google workspace, onedrive entre otras, manejo avanzado de herramientas de monitoreo remoto y gestión de desempeño, conocimientos de seguridad informática, protección de datos y políticas byod (bring your own device), normativa pila, estrategias de cobranza, ventas por canales remotos, crm, herramientas workforce, indicadores de eficiencia operativa, bi, excel avanzado, power bi, salesforce, genesys, twilio, adminfo, herramientas de monitoreo y qa. fx: liderar y supervisar los equipos de operaciones para asegurar el cumplimiento de metas comerciales, de recaudo, calidad y experiencia de campañas asignadas servicio al cliente pila y crédito, venta de créditos y seguros, gestión de cobro/cartera, fomentar el desarrollo del talento humano, monitorear en tiempo real el rendimiento individual y colectivo con herramientas de workforce, establecer rituales virtuales de seguimiento: daily meetings, coaching one-to-one, retroalimentación asincrónica, actuar como garante de la cultura organizacional y promotor de clima laboral positivo remoto y desarrollar iniciativas de engagement digital, garantizar cumplimiento de las políticas definidas en las áreas a su ...


SUPERVISOR SAC MI PLANILLA - CALL CENTER | FY-388

Reconocida empresa requiere tecnólogos o profesionales en carreras administrativas, contables, salud ocupacional, seguridad social o afines, conocimientos específicos en implementación de modelos operativos virtuales, dominio de plataformas de teletrabajo colaborativo: teams, zoom, google workspace, onedrive entre otras, paquete office / crm / acd, conocimientos de seguridad informática, protección de datos y políticas byod (bring your own device), normativa básica del sistema de seguridad social en colombia (salud, pensión, arl, parafiscales), proceso de liquidación y pago a través de pila, gestión de kpis, excel avanzado, power bi, salesforce, genesys, twilio, adminfo, herramientas de monitoreo y qa. expriencia mínima de mínimo 2 años como supervisor en contact center en procesos pila o sector financiero. fx: asegurar el cumplimiento de los kpis (tmo, nivel de servicio, fcr, calidad, etc.), establecer rituales virtuales de seguimiento: daily meetings, coaching one-to-one, retroalimentación asincrónica, garantizar cumplimiento de las políticas definidas en las áreas a su cargo, liderazgo, acompañamiento y desarrollo de habilidades blandas y técnicas en su equipo, monitorear el desempeño del equipo y retroalimentar de forma continua, en tiempo real el rendimiento individual y colectivo con herramientas disponibles, actuar como garante de la cultura organizacional y promotor de clima laboral positivo remoto y desarrollar iniciativas de engagement digital, planeación y cumplimiento, monitorear y asegurar el cumplimiento de kpis operativos, financieros e indicadores contractu...


AML SENIOR ANALYST

Id de la solicitud: 223047 programa de referido de empleados – probable pago: $0.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs purpose • contributes to the overall success of the pla operations unit in bogotá, colombia by ensuring that specific individual goals, plans, and initiatives are executed/delivered in support of the team's business strategies and objectives. ensures that all activities carried out comply with internal policies, procedures, and standards. • provides support to relationships with new and existing clients; the analyst will investigate and evaluate the relationship for potential financial, reputational, operational, and compliance risks, as well as activities that pose risks of money laundering or terrorist financing. • depending on the needs and assignments of global aml operations, the analyst may cover one or more of the activities described here, for canada or international banking, in areas such as enhanced due diligence unit, name screening, transaction monitoring, among others. accountabilities • conducts the review of more complex and "risk scored" alerts to either close them or escalate them for further review. when necessary, requests information from another business unit and collaborates when information is requested. • performs quality assurance (qa) reviews on the adjudication and preparation of alerts, ensuring that all relevant and supporting documentation is included in the case management system. • contributes to the overall performance of the tr...


SALES ASSOCIATE - ENGLISH 90% - NACBCWH

Resumen sales associate why tp? with a presence in more than 91 countries, we are the industry leader! great place to work has certified us as one of the best companies to work in the country and the world. we don’t stop innovating, and we always go beyond. are you ready to work with the top team? responsabilidades what you’ll do as a sales associate? respond to all customer inquiries. you will have to contact potential and existing clients to offer the company products and services with different rates and benefits, and close the sale providing the client with accurate information regarding the new plan or service. provide excellent customer service by being a good listener work with confidential customer information, while treating it sensitively aim to resolve issues on the first interaction by being proactive, patient, and understanding. requisitos who are you? an empathetic, responsible, and proactive person a good listener someone who likes to help others and has an advanced english level. enjoy: weekends off 42h per week salary cop $2’420.000 performance bonuses growth opportunities experience is not required paid training long-term contract career development programs coworkers fund volunteering programs connect with other cultures and be part of the world's largest interactions team....


EMPLOYEE RELATIONS SPECIALIST

About netskope today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. we realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started netskope to redefine cloud, network and data security. since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in santa clara, st. louis, bangalore, london, paris, melbourne, taipei, and tokyo. our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. from catered lunches and office celebrations to employee recognition events and social professional groups such as the awesome women of netskope (awon), we strive to keep work fun, supportive and interactive.visit us at please follow us on and twitter. about the position: the employee relations specialist plays a crucial role in maintaining and enhancing positive employee relations within netskope. this role is responsible for fostering a harmonious work environment, resolving workplace conflicts, and ensuring compliance with company policies and relevant employment laws. the employee relations specialist will collaborate with hr leadership, managers, and employees to promote a culture of respect, open communication, and fairness. responsibilities: workplace investigations: conduct prompt and thorough investigations into ...


ASESOR DE RETENCIÓN CALL CENTER

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