Technical ii, global it service delivery apply now job title: technical ii, global it service delivery job description we're concentrix. the intelligent transformation partner. solution-focused. tech-powered. intelligence-fueled. the global technolog...
Technical ii, global it service delivery join to apply for the technical ii, global it service delivery role at concentrix technical ii, global it service delivery 5 days ago be among the first 25 applicants join to apply for the technical ii, global...
About dialectica dialectica is a leading b2b information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions. driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. dialectica has been recognized as one of europe’s fastest-growing companies by the financial times for 5 years in a row, a top employer for recent graduates by the career directory in canada and a best workplace. we believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: accelerate the shift to a prosperous society by empowering better decision-making. for more information, visit: https://www.dialecticanet.com/ about the role as an associate in the client service team, you will act as a knowledge broker between our clients and industry experts. your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them. one day you could be connecting a private equity firm with experts to better understand the sub-saharan african telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the middle east. you will need to think critically and fast, conduct high-level re...
Resumen bilingual tech expert - elevate your career with tp join us as an advanced english level tech expert! at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the #1 provider of digital business services. we have +42,000 employeesin the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a companythat’srecognized worldwide for its excellence and commitment to its people. responsabilidades your role as an advanced english tech expert, you will: provide exceptional customer experience and support via phone. solve customer inquiries efficiently and professionally. maintain accurate records of customer interactions. represent tp’s world-class standards in every conversation. requisitos what we're looking for language level: advanced english b2+ - confident and fluent communication is key! high school diploma (physical copy required). flexibility to work in our structured schedules: monday to friday | 7:00 am – 5:00 pm, with an operational window from 7:00 am to 8:00 pm, 42 hours per week, weekends off passion for delivering outstanding customer service and a problem-solving mindset profile and work experience professional in systems engineering, computer science, or related technology fields. 6 months of experience in technical support, front desk, or customer care. knowledge to handle incidents and reques...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the sr. vendor management consultant in the global partner management organization is responsible for managing the relationship and performance of business partner outsourced contact centers by supporting account and program management, documentation, and business operations and related initiatives for visa services, including concierge services, card benefits and promotions in contact centers across latin america and other regions as needed. candidate will be responsible for supporting the business operational needs for consumer credit product offices. this position requires experience in vendor management, account management, operations support, business requirements development, project management skills and cross-functional teaming. the role will require extensive interaction across multiple cross-functional areas, such as visa concierge, visa consumer credit product office, sales/account management, compliance, and legal. th...
Salesforce experience architect, ai and agentforce remote - colombia why neuraflash: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. as a salesforce experience architect focused on agent...
Procurement manager andina page is loaded procurement manager andina apply locations bogota office (paralelo 108) time type full time posted on posted 2 days ago time left to apply end date: july 31, 2025 (3 days left to apply) job requisition id r-84926 reports to: head of supply chain and business operations andina scope : 1ul andina location: colombia terms & conditions: full time position about unilever unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. you will work on brands that are loved and improve the lives of our consumers and the communities around us. you will lead innovations, big and small, that will make our business win and grow. you will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you. job purpose unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. you will be responsible for procurement operations of the country as the country lead and act as the single point of contact for one procurement. the role is responsible for translating company’s strategy and country priorities into procurement strategy, managing our new procurement contractor partner and set actions to deliver outstanding business results. while developing a strong future fit procurement talent pipeline. what you will need to succeed experiences & qualifications university degree – technical, or financial discipline preferred previous experience ...
Growe is a leading business advisory and services group in igaming and entertainment. we are creators of strategies that work and solutions that scale. combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, it customization, organizational structuring, and talent management. we partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion. at growe, there are no limits to our ambitions ! we boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry. are you ready to grow with us? growe welcomes those who are excited to: maintain the life of the office, create a family-like and cozy atmosphere; take part in budgeting, reporting, and document flow; work with suppliers and courier services; coordinate travel directions (buying tickets, booking accommodation etc); assist in organizing events and decorating the office for the holidays. essential professional experience: at least one year of working experience as an office manager/administrative/assistant; experience in planning business trips; at least upper-intermediate level of english; knowledge of excel and google sheets. we appreciate if you have those personal features: high communicational and organizational skills; ...
Why neuraflash: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. as a salesforce technical architect focused on agentforce and ai, you will be responsible for building compelling agen...
About cloud-native engineering linqia is the leader in influencer marketing. we're a growing tech start-up, having experienced 100% year-over-year growth and break-even. at linqia, we partner with top brands to build compelling campaigns using ai-driven platforms and expert teams. we value intelligence, recognize talent, and support career development and growth for our employees. we thrive on innovation and accountability, with a customer-first attitude that adds true value to everything we touch. our team members are smart, hard-working, have integrity, and love to have fun as we play to win. job details experience level one to three years location anywhere in colombia about this role you'll join a cloud-native team that owns the entire software delivery life cycle on amazon web services. you'll combine deep kubernetes expertise with python and shell scripting to automate, monitor, and continuously improve the platform while driving finops practices to keep our cloud footprint efficient. work in a gitops culture where every change is delivered through pull requests and rolled out by automated pipelines. key responsibilities - cloud infrastructure management: design, maintain, and evolve our aws account structure, vpc networking, iam policies, security boundaries, and cost-management controls using terraform and the aws console - kubernetes operations: operate and harden production-grade kubernetes clusters on aws eks, including upgrades, service mesh, policy management, and multi-cluster architectures driven by argo cd - infrastructure as code: build reusable inf...
Company description work with us. change the world. at aecom, we're delivering a better world. whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. we are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. there has never been a better time to be at aecom. with accelerating infrastructure investment worldwide, our services are in great demand. we invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. we're one global team driven by our common purpose to deliver a better world. join us. job description aecom's enterprise capabilities team has an immediate opportunity available for a bim technician for employment in bogota, colombia. the responsibilities include but are not limited to: - works under limited supervision performing complex technical work. - duties may include technical responsibility for a major phase or component of a project. takes lead role in work-flow coordination. qualifications minimum requirements: - high school diploma + 6 yore or demonstrated equivalency of experience and/or education preferred requirements: - more than 6 years of experience in experience in large-scale projects...
Why neuraflash: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. as a salesforce experience architect focused on agentforce and ai, you will be responsible for leading and building co...
Our mission qualfon is on a mission to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients. further your education and earn a college degree through our qualfon university program free access to personal and professional support through the qualfon care coaches' program competitive wages career advancement opportunities to earn additional income through incentives paid time off paid training we lead by example to ensure our amazing team members and supervisors embrace and live the qualfon mission & values qualfon is dedicated to ensuring all team members have fun@work! nuestra misión qualfon tiene la misión de ayudar a tantas personas como sea posible a perseguir su vocación total, crear un número cada vez mayor de oportunidades de desarrollo profesional y ser el socio elegido por todos nuestros clientes. continúe su educación y obtenga un título universitario a través de nuestro programa qualfon university acceso gratuito a apoyo personal y profesional a través del programa qualfon care coaches salarios competitivos adelanto de la carrera oportunidades de obtener ingresos adicionales a través de incentivos tiempo libre pagado entrenamiento pagado lideramos con el ejemplo para garantizar que nuestros increíbles miembros del equipo y supervisores adopten y vivan la misión y los valores de qualfon qualfon se dedica a garantizar que todos los miembros del equipo tengan fun@work! what you will be doing as a customer service agent, you are responsible...
Build the future with aspenview technology partners at aspenview, we are passionate about transforming the way organizations approach technology. we specialize in creating high-performing, nearshore it teams to help north american clients innovate faster and more efficiently. as we continue to grow, we're looking for exceptional people to join our team and help drive impactful change across industries. why join aspenview? at aspenview, we're more than a nearshore it partner—we're a people-first, purpose-driven company that believes great culture drives great outcomes. we're passionate about connecting talent and technology to deliver measurable value for clients—and meaningful career paths for our people. here's what you can expect: competitive base with a strong, uncapped commission structure comprehensive benefits and wellness support flexible work model: hybrid, remote, or in-office real growth opportunities and leadership visibility inclusive, respectful culture that blends u.s. innovation with colombian heart a company that listens, invests in you, and celebrates wins together about the role the business development representative (bdr) will play a key role in driving lead generation and sales operations for our it services division. this position will be responsible for both inbound and outbound sales activities to build and nurture a pipeline of qualified prospects. the ideal candidate will be self-driven, detail-oriented, and comfortable with engaging prospects across various communication channels. a high level of proficiency in english is required, as the role...
We specialize in professional video editing solutions designed to elevate your brand. with quick turnarounds and affordable subscription plans, we're your go-to partner for all things video. the role you will be responsible for : serve as the primary point of contact for clients outside of their daily editing needs. addressing their concerns and requests via call and email. build and maintain strong relationships with clients to drive long-term satisfaction and retention. address and resolve any client issues, escalations, or conflicts in collaboration with the appropriate teams, ensuring a positive outcome. regularly review client usage and provide insights on how to maximize their subscription value. offer guidance on additional services or upgrades when applicable. you'll occasionally handle inbound calls from potential clients. collect and analyze client feedback to identify areas for service improvement and relay insights to internal teams. monitor and report on client success metrics, ensuring clients meet their goals with the services provided. implement strategies to reduce churn and increase client loyalty. work closely with the sales, editing, and operations teams to ensure client needs are met and that workflows are streamlined. ideal profile you have at least 3 years experience within a client success or related role. you possess excellent interpersonal as well as written and verbal communication skills. you are a strong networker & relationship builder you are highly goal driven and work well in fast paced environments you pay strong attention to detail and del...
Job description this is a remote position! logistics coordinator as a logistics coordinator, you will play a crucial role in ensuring we exceed our client’s kpi expectations. you will be the primary liaison between our carrier sales representatives, account operations team, and our partner carriers. what does a day in the life of a logistics coordinator look like? • building and maintaining relationships with partner carriers • monitor loading, unloading and appointments – follow up with customers regarding delays, missed appointments and late arrivals • identifying potential problems before they occur • ensuring that any problems such as delays, accidents, etc., are communicated immediately to our account operations and carrier sales teams • demonstrates professionalism, positive attitude, and exceptional telephone etiquette. • assist other team members when required. requirements if you have the following requirements, you can apply now! you are an expert multi-tasker, active listener, and excellent communicator with a friendly and confident personality. you love getting to know people and building lasting relationships. you display empathy when dealing with client challenges and using emotional intelligence to guide your interactions. customer service is the name of the game! you are committed to finding ways to constantly delight your clients to ensure they view the company as a valuable business partner. nothing gets past you. you pay close attention to detail and ask all the right questions to find the answers you ar...
Summary provide ongoing support to our global clients who have implemented integration between their hr system of record and one of our payroll platforms (such as globalview or celergo). in this role, you will manage a significant portion of the client relationship: everything related to integration services, the overall functionality of the connectivity solution, integration tools, and processes. this position is for individuals who enjoy building client relationships using their technical expertise and providing high-quality support. technical duties provide post-implementation system configurations and testing. deliver a design and mapping for global integration tickets. regression testing of new features. review and validate technical documentation. analyze and resolve technical issues related to the integration. client-facing responsibilities ensure new integration clients are onboarded and stabilized according to our standards. participate in the transition process from implementation to ongoing service support. participate in defining the cross-functional service scope, responsibilities, and delivery list with clients. provide high-quality support and service to clients and advise them on best practices for integration design and mapping with their hr system of record. manage issues, provide analysis, and facilitate solutions within defined slas; handle escalations with appropriate complaint handling procedures and ensure issues and risks are effectively managed. work with clients and internal teams on change requests and coordin...
The offer opportunity within a company with a solid track record of performance fantastic work culture a role that offers a breadth of learning opportunities the job you will be responsible for : serve as the primary point of contact for clients outside of their daily editing needs. addressing their concerns and requests via call and email. build and maintain strong relationships with clients to drive long-term satisfaction and retention. address and resolve any client issues, escalations, or conflicts in collaboration with the appropriate teams, ensuring a positive outcome. regularly review client usage and provide insights on how to maximize their subscription value. offer guidance on additional services or upgrades when applicable. you'll occasionally handle inbound calls from potential clients. collect and analyze client feedback to identify areas for service improvement and relay insights to internal teams. monitor and report on client success metrics, ensuring clients meet their goals with the services provided. implement strategies to reduce churn and increase client loyalty. work closely with the sales, editing, and operations teams to ensure client needs are met and that workflows are streamlined. the profile you have at least 3 years experience within a client success or related role. you possess excellent interpersonal as well as written and verbal communication skills. you are a strong networker & relationship builder you are highly goal driven and work well in fast paced environments you pay strong attention to detail and deliver work that is of a high standard...
Job summary the specialist, payroll is responsible for day-to-day execution of payroll processes. this position is responsible for verifying, processing and maintaining payroll programs with speed, accuracy and in compliance with service and performance objectives. responsibilities - responsible for the collection, verification, processing, filing and monitoring of monthly payroll information for specific country/region - plan, coordinate, and implement off-cycle payroll processing and reporting - ensure the maintenance of accurate and concise payroll records for audit and compliance - respond to tickets/queries on payroll questions in a timely manner and provide resolution - monitor changes in legislation, update to tax rules and collaborate with the payroll team to recommend changes - actively partner with external parties/payroll vendors (where applicable) and government institutions for social security administration, pensions, etc. - adhere to strict data protection standards in handling of highly confidential and sensitive information - assist in global work and initiatives as needed descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis s...
Job summary ready to push the limits of what's possible? join sanofi's talent team and you can play a vital role in the performance of our entire business while helping to make an impact on millions around the world. this is an opportunity in our global talent services function at sanofi hubs. sanofi 'hubs' are where our key strategic business operations are hosted providing centralised services across global medical, finance, people, procurement, digital, r&d; and more. our vision: we deliver best-in-class enterprise solutions and be the catalyst for modernization and transformation, enabling sanofi to chase the miracles of science. hubs are synonym to gbs/gcc that is widely known in the industry. global talent services is one of our key service lines in hubs part of chief talent office that helps provide e-2-e talent acquisition services globally to businesses spread across general medicines, specialty care, vaccines, r&d;, manufacturing from hubs across regions in proximity. the sourcer is responsible for identifying and engaging qualified talent to build talent pipelines aligned to sanofi's hiring needs. they will need to effectively partner with recruiters and hiring managers to proactively identify qualified talent for defined critical roles, acting as a first point of contact for recruiters. this role will be responsible to source for latin america . across 2023/2024 or last few years average the consolidated hiring volumes in the region have been this is subjected to growth as we expand our launches in the region. you will be responsible to hire the best talent ...
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. job category customer success job details about salesforce we’re salesforce, the customer company, inspiring the future of business with ai+ data +crm. leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. and, we empower you to be a trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. if you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. salesforce experience services is a group of passionate designers who build transformational experiences by turning human insights into business impact at salesforce scale. welcome to salesforce, the #1 crm + ai company in the world! our mission is to deliver outstanding products and experiences to bring customers and companies together. playing an integral part in the customer success group (csg) consulting division, the experience services team partner alongside service, sales, marketing, it, and human capital management to create useful, usable and desirable experiences across all industry verticals to help clients unleash the full power of our platform. our work environment appeals to self-motivated, flexible team players that have great interpersonal skills and lots of curiosity. we believe in peer relationships rather than hierarchies; in teams rath...
Salesforce experience services is a group of passionate designers who build transformational experiences by turning human insights into business impact at salesforce scale. welcome to salesforce, the #1 crm + ai company in the world! our mission is to deliver outstanding products and experiences to bring customers and companies together. playing an integral part in the customer success group (csg) consulting division, the experience services team partner alongside service, sales, marketing, it, and human capital management to create useful, usable and desirable experiences across all industry verticals to help clients unleash the full power of our platform. our work environment appeals to self-motivated, flexible team players that have great interpersonal skills and lots of curiosity. we believe in peer relationships rather than hierarchies; in teams rather than lone thinkers. salesforce is all about an open collaborative approach and we think it is the key enabler for us to deliver innovative, ground-breaking work. as part of salesforce’s customer success group, our designers follow a consultant mindset including working with different salesforce colleagues across various projects, willingness to travel when required and understanding the value of building relationships with our clients. we are looking for a passionate and pragmatic senior user experience (ux) designer who is eager to join a fun, collaborative and innovative team. their role is to understand the business and end-user’s needs in order to translate those needs into intuitive, transformational experience...
Description & requirements electronic arts creates next-level entertainment experiences that inspire players and fans around the world. here, everyone is part of the story. part of a community that connects across the globe. a place where creativity thrives, new perspectives are invited, and ideas matter. a team where everyone makes play happen. this role requires you to work onsite from bogotá, colombia (salitre area). quality verification and standards (qvs) engineering at ea ensures game excellence, providing insights into game readiness and player experience through advanced software solutions. we're developing an internal platform (qtp) to enhance tool delivery for qvs engineering teams. the group of teams responsible for qtp are looking for an engineering manager to be responsible for the health, growth, and effectiveness of the teams while focusing on enhancing the developer experience. you will focus on people management, team culture, and optimizing development processes through productivity metrics. reporting to the qtp product owner, you will partner with qtp team leaders to meet organizational goals while promoting a collaborative, inclusive, and safe environment. responsibilities 1. you will oversee the health and growth of a team of 8 engineers across two teams in the development of the quality technology platform. 2. you will develop talent through coaching, mentoring, feedback, and hands-on career development. 3. you will advocate for engineering excellence, best practices, tooling, and automation. 4. you will capture and analyze team metrics to i...
Sprinklr is a leading enterprise software company for all customer-facing functions. with advanced ai, sprinklr's unified customer experience management (unified-cxm) platform helps companies deliver human experiences to every customer, every time, across any modern channel. headquartered in new york city with employees around the world, sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like microsoft, p&g;, samsung and more than 50% of the fortune 100. learn more about our culture here: the sprinklr way. job description sprinklr is looking for a lead value consultant to support the design and deployment of our global top accounts program and the delivery of customer engagements within our americas sales theater. must sit in west or central region of the us tea m overview the value team is the center of excellence for our top accounts program (bear hug). our mission is to empower account teams to build long-term partnerships rooted in value with our top customers, with the goal of driving customer outcomes and account health, retention & growth. we build repeatable outcome-based selling and success best practices on the back of white glove services for our top accounts, and deploy them at scale to the broader account base. white glove services include support for strategic account & renewal planning, outside-in executive points of view, strategic partnership visions & roadmaps, business cases, value realization assessments, key executive meetings & workshops, executive proposals & strategic rfp responses. role d escript...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the sr. vendor management consultant in the global partner management organization is responsible for managing the relationship and performance of business partner outsourced contact centers by supporting account and program management, documentation, and business operations and related initiatives for visa services, including concierge services, card benefits and promotions in contact centers across latin america and other regions as needed. candidate will be responsible for supporting the business operational needs for consumer credit product offices. this position requires experience in vendor management, account management, operations support, business requirements development, project management skills and cross-functional teaming. the role will require extensive interaction across multiple cross-functional areas, such as visa concierge, visa consumer credit product office, sales/account management, compliance, and l...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. corporate counsel elevate your career by joining our dynamic global organization as a corporate counsel in the legal department of iron mountain. in this pivotal role, you will be resolving legal issues arising primarily in north america relating to iron mountain’s customer agreements, partner and reseller agreements, and vendor agreements; collaborating with internal business partners (in particular business operations and the customer care organization) to develop strategies to mitigate customer and commercial dispute risks for north america. what we offer - be part of an ever-evolving global organization focused on transformation and innovation - a culture o...
Management of the business operations of a region and/or country. management of internal and external strategic issues and opportunities. management of business operations initiatives through business intelligence (country management, business operations efficiency, business intelligence) senior analyst – commercial operations is responsible for delivering data-driven insights to improve customer care effectiveness, sales performance, delivery & operational performance, and commercial outcomes. the role involves deep analysis of customer interactions, operational kpis, and care initiatives to identify trends, gaps, and opportunities for improvement across touchpoints. build and maintain reports and dashboards to track performance metrics for commercial and care teams. automate reporting processes to improve efficiency and reduce manual intervention. - strong understanding of salesforce customer insights & journey analytics: conduct root cause analysis for customer pain points and drop-offs across care journeys. partner with cx and commercial teams to recommend improvements based on data insights. cross-functional collaboration: work closely with care operations, marketing, product, finance, and bi teams to align data initiatives with business goals. translate operational data into actionable insights for leadership and front-line teams. education: bachelor’s degree in business, statistics, engineering, economics, or related field. master's degree is a plus. experience: 3–5 years of experience in analytics roles, preferably within telecom, customer operations...
Technical ii, global it service delivery technical ii, global it service delivery 2 weeks ago be among the first 25 applicants job title technical ii, global it service delivery apply now job title technical ii, global it service delivery job descrip...
As a customer service representative at our fast-growing ai startup, you’ll be the first point of contact with potential clients—playing a crucial role in fueling our growth engine. if you’re passionate about people, proactive by nature, and driven b...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo