Payu bogota, d. c. capital district, colombia treasury manager. ding about payu payu, a leading payment and fintech company in 50+ high-growth markets throughout asia, central and eastern europe, latin america, the middle east and africa, part of pro...
Are you passionate about marketing within the trade channel? do you have experience in the pharmaceutical or dermatological industry? we are looking for a dynamic marketing manager to join our team and drive sales through targeted marketing plans and...
Scope and mission employee life cycle (elc) : from hiring to retiring, gbs hrs team is responsible to collect information and evidences to support hiring, national or international move, promotion, job changes, any type of termination. at any stage of the processes, gbs hrs is responsible for compliance and user experience. on and offboarding is also part of the gbs hrs scope of services. master data management (mdm) : gbs hrs team is responsible for data accuracy and data completeness according to the core model. connect to resolve (c2r) : gbs hrs team is responsible for knowledge articles that help employees to find answers to their queries at their fingertips. according to define process and sla, gbs hrs is providing feedback on employees’ requests. external workforce (ewf) : gbs hrs team is in charge of collecting and reporting on ewf data ipt (international permanent transfer) and lfh (local foreign hires): coordinate and monitor end-end ipt and lfh processes globally. support and guide regions with related activities including: immigration, relocation, tax, internal validation, on- and offboarding, physical arrival, follow-up the key missions expected from this role are: support improving the hrs core model support regional operations key responsabilities develop support defining the high level gbs hrs strategy and governance communicate with all impacted stakeholders align with neighboring functions on the target roles and responsibilities support finalizing and maintaining the core model documentation (process flow, key management rules, raci…) complete and enhance ...
About the job customer success specialist about the role: we are seeking an enthusiastic and highly organized spendhound customer success specialist to join our team. as a customer success specialist, you will play a crucial role in ensuring our customers achieve maximum value from the spendhound platform. your primary focus will be to engage with customers, guide them through important platform activities, and ensure their ongoing success with our solutions. candidates must have primary residency in colombia in order to be considered for the position. if hired, you must maintain primary residency in colombia order to be eligible for work. in this role, you’ll gain experience in: customer engagement and platform adoption: after a customer is onboarded, you will take charge of their ongoing success, becoming the main point of contact. your goal is to build and maintain strong relationships with your customers, ensuring they are actively using the platform, updating critical data like app renewal dates, and consistently adopting key features. proactive problem solving: you will proactively address customer issues and roadblocks, helping them overcome challenges in using the platform. this involves anticipating customer needs, offering guidance on best practices, and turning satisfied customers into promoters of spendhound. driving customer outcomes: you will focus on ensuring that customers update their app catalog with crucial details, including assigning app owners, tagging vendors, and maintaining accurate renewal dates. your efforts will directly contribute to the custome...
Work from home .net + angular engineer / research & development at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for outstanding .net + angular engineers to join bairesdev research & development team (r&d). our r&d team is the essential part of our technology solutions that drive millions in revenue every year, so we only hire the best of the best. within the team you’ll find many different challenges: data analysis, machine learning, desktop, and web developments are some of the most relevant right now, but in order to drive innovation, you’ll notice that new things are coming up every day! the r&d area is undoubtedly the most interesting and challenging area of the entire company, and although bairesdev is conformed by really talented people in general, here you will find professionals with extensive experience and also intellectual and creative level, far above average. we want people to enjoy the trip. are you ready? what you will do: architect and develop various services and apis for the degreed product, developing, coding, testing, and debug...
Realize your potential by joining the leading performance-driven advertising company! as a bid ops optimization engineer working on the publisher professional services team in são paulo, you will be responsible to proactively identifying optimization opportunities via complex data sets, conducting configurations necessary to improve performance, managing support/ break fix escalations, and working closely with account managers, rnd and product to scale and support activity. to thrive in this role, you’ll need: 3+ years of experience in a sales engineering, 3rd level support, technical account management or similar role within the adtech industry demonstrated success in leveraging data trends to identify opportunities and formulate actionable strategies for performance enhancement ability to monitor and resolve technical issues with existing integrations. advanced troubleshooting capabilities, including diagnosing and resolving technical bidder issues. proficiency in sql and extracting and analyzing data from databases to derive insights. exceptional communication skills, both verbal and written nice to haves include: experience with programmatic and ad tech serving platforms familiarity with running a/b tests and web analytics programs knowledge of business intelligence (bi) tools background or experience in ux client facing experience how you’ll make an impact: as a bid ops optimization engineer, you’ll bring value by: managing day-to-day ad operations tasks: proactively explore data, dashboards and conduct and ensure account health checks to discover opportunities to opti...
Workana bogota, d.c., capital district, colombia 2 days ago be among the first 25 applicants workana is the largest remote work platform for talents in latin america. our new segment workana premium focuses on matching the most exceptional professionals with leading and innovative companies around the globe. enjoy competitive compensation, dedicated support, and the flexibility of remote work within a dynamic environment that fosters collaboration and professional advancement. we are proud to present you with the following opportunity. about our client: our client is a leading player in the real estate industry, known for leveraging cutting-edge technology to streamline operations, optimize decision-making, and provide exceptional customer experiences. with a commitment to innovation and excellence, they are redefining the real estate landscape through data-driven insights and advanced business intelligence capabilities. allowed locations: latin america work mode: 100% remote. role overview: we are seeking a bi engineer (snowflake/tableau) to join the team. in this role, you will be responsible for designing and developing dashboards and reports that transform data into actionable insights. you will collaborate with the product team and business stakeholders to understand requirements and deliver visually appealing and impactful bi solutions that drive strategic decision-making. key responsibilities: design, develop, and maintain interactive dashboards and reports using tableau leverage snowflake to extract and analyze data, ensuring accurate and reliable reporting collabor...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally.presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand ...
Requisition id: 212712 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose contributes to the overall success of the risk modelling technology team globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. can adapt to a dynamic environment, balance simultaneous priorities and make quick and sound decisions under pressure co-ordinate month-end and quarter-end processes alongside operations team and manage any roadblocks being a strong advocate for agile technical practices and software craftsmanship ability to create automated solutions to tackle process issues that may arise as well as further enhance application functionality for stakeholders understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. actively pursues effective and efficient operations of his/her respective areas in accordance with scotiabank’s values, its code of conduct and the global sales principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, aml/atf/sanctions and conduct risk. champions a high per...
Your strategic partner for hr, payroll & headhunting solutions 🚀 we are looking for a freelance business developer with a strong hunter mindset and a track record in b2b consultative sales within the technology sector , particularly in devops and solution architecture . this is a commission-based role focused on acquiring new clients—especially startups and growing companies—looking to scale and optimize their infrastructure and tech processes. this is a high-impact, autonomous position where your initiative, creativity, and ownership will drive success. the ideal candidate is not only skilled in consultative sales but is also proactive in developing sales tools like brochures and presentations to enhance outreach. additionally, this role offers: ✔️ a competitive commission structure with attractive earnings potential. ✔️ the opportunity to take ownership of the sales strategy, implementing innovative approaches to maximize success. ✔️ a long-term growth path, with the potential to become a co-founder of the company. location : open to candidates located in latam . key responsabilities identify and acquire new clients aligned with devops and cloud solutions. develop and execute outreach strategies via linkedin, email, and other relevant channels. qualify leads and manage the sales pipeline to ensure effective conversions. conduct sales presentations and advise clients on devops and solution architecture services. negotiate and close deals , establishing long-term client relationships. collaborate with the technical team to ensure proposals align with cu...
Thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. senior engineer contributes to the overall success of the security platform engineering (spe) team in canada and globally, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. candidate value proposition: the successful candidate will have the opportunity to work within scotiabank. we are technology partners who help the business transform how our employees around the world work. you will get to work with and learn from diverse industry leaders, who have hailed from top technology. diversity, equity, inclusion & allyship - we strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across scotiabank. remote-friendly work environment will provide you with the flexibility to perform at your best. collaborate with leading vendors and providers of security and cloud technologies. contribute to the innovative and evolution of our products and services by leveraging the latest advancement in cloud technologies and best practices. champion a culture o...
Work from home security engineer at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for security engineers to join our development team and participate in different projects made up of multicultural teams distributed throughout the world. we are looking for proactive individuals who are team players, passionate about programming in this language, and focused on providing the best experience to the end user. this is an excellent opportunity for professionals looking to advance their careers at one of the industry's fastest-growing companies! these developers will face numerous technical challenges, so they must use current technologies, and get involved in the mobile world, web applications, devices, etc. what you will do: recognizing current and emerging technological issues, such as security trends, vulnerabilities, and threats. develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks. develop comprehensive cyber security designs and computer security architectures. lead incident response ...
Agileengine is one of the inc. 5000 fastest-growing companies in the u and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do - develop and enhance the records management system (rms) and related sub-products, focusing on usability, quality, and feature improvements; - collaborate with the product management team to understand requirements, estimate efforts, plan sprints, and ensure timely delivery; - design and maintain a clean, reusable client integration system, following best practices for secure cloud software development; - contribute to technical documentation and optimize automated build and deployment processes to improve engineering efficiency. must haves - proven experience in technical end-to-end product ownership with the ability to meet deadlines; - 3+ years of experience as a frontend web developer (react); - 3+ years of experience as a back-end developer (java); - high proficiency in typescript ; - strong knowledge of modern frontend bundlers, package managers, and build tools; - experience with or knowledge of microservices architecture; - upper-intermediate english level. nice to haves - experience building software in the cloud will be a plus. the benefits of joining us - professional growth accelerate your ...
Customer success champions (boots on the ground bog). responsible for identifying on the ground issues agents at the pso (partner support operations) are facing and coordinating the resolution with the customer success enablers (l2) teams promoting the continuous improvement of productivity, service quality and customer satisfaction. identify the technical issue at pso and provide instant technical help (basic desktop/thin client troubleshooting of clearing up resources & session re-initiation) provide additional knowledge of the issues to make user understand for self-resolution next time the issue is encountered make pso agents aware of the self-help (info manager) solutions available understand the issue faced, identify potential causes and route the issue to customer success enablers (l2) coordinate with onshore & offshore teams (business & technical teams) from client side as per governance set on issues identified, fixes (1.) 1. ensure retention of team members is within the agreed norms. 2. to lead, motivate and develop teams so that they are motivated to meet new challenges. (2.) 1. to ensure complete adherence to attendance/login hours/unsched leave for his span/ 2. to ensure full deployment of performance management processes like monitoring, coaching, one to one, etc/ 3. to have regular reviews with team leaders4. to maximize profitability & ensuring quality standards (3.) 1. to formulate the key result areas of the team leaders & team members 2. conduct appraisals and feedback sessions with team leaders/fts and agents at regular intervals 3. performance & sla ma...
Descripción general importante empresa ubicada en medellín, solicita para su equipo de trabajo, personal con experiencia mínima de 6 years of experience in technical artist roles within the video game industry, with at least 2 years of experience in team leadership or supervision para desempeñar el cargo de lead technical artist. formación académica: profesional en artista digital. funciones específicas: provide technical leadership and direction to the team, ensuring alignment and focus on project goals. supervise game optimization and performance to ensure efficient functionality across multiple platforms. ensure that code and technical implementations meet high standards of quality and stability. lead, guide, and provide feedback to the technical art team to ensure the quality and consistency of delivered work. lead the professional development of the tech art team through training, mentorship, and the adoption of best practices, ensuring their professional growth. conocimientos: experience with python and c++ for tool creation and process automation. experience in video game projects from pre-production to launch, with multi-platform experience (pc, consoles, mobile). advanced proficiency in 3d creation software such as maya, 3ds max, or blender. familiarity with unreal engine, understanding their architectures, workflows, and capabilities to maximize performance and visual quality. proficiency in relevant programming and scripting languages, such as c++, python. knowledge of optimization techniques for managing file sizes, polygon counts, loading times, and asset forma...
Control risks, a leading specialist risk consultancy, is seeking a senior consultant for our crisis and security consulting team, specifically focusing on the andean region. our mission is to empower organisations to tackle security and crisis-related challenges through holistic risk management solutions. the senior consultant will be responsible for delivering high-quality consulting services related to crisis management, security risk assessment, and business resilience for clients operating in high-risk environments across the andean region, including colombia, peru, ecuador, bolivia, and chile. this role entails providing expert analysis, strategic guidance, and practical solutions to mitigate risks and enhance organisational preparedness. key responsibilities: lead the scoping and execution of complex consulting projects, ensuring alignment with client needs and control risks methodologies. conduct thorough risk assessments and deliver tailored crisis management plans that encapsulate best practices for organisational safety and resilience. develop and deliver training sessions, workshops, and simulations to enhance client capabilities in crisis response and security management. foster and maintain relationships with key stakeholders, including clients, local authorities, and industry partners, to enhance control risks' reputation in the region. contribute to business development efforts through proposal writing, client presentations, and thought leadership initiatives. stay abreast of emerging risks and trends pertinent to the andean region, providing clients with tim...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. itsm change management specialist elevate your career as an itsm change management specialist. drive efficient change implementation, lead the cab (change advisory board), manage change risks, and champion itil best practices. this role will evolve to include incident and problem management within 6 months, becoming a central point for it service delivery. what we offer opportunity to be part of an ever-evolving global organization focused on transformation and innovation. a culture of belonging in which you are encouraged to use your voice. global connectivity with 26,000+ colleagues across 60 countries. total rewards to support your career and wellbeing. competitive...
Aimpoint digital is a premier analytics consulting firm with a mission to drive business value for clients through expertise in data strategy, data analytics, decision sciences, and data engineering and infrastructure. this position is within our decision sciences practice which focuses on delivering solutions via machine learning and statistical modelling. what you will do as a part of aimpoint digital, you will focus on enabling clients to get the most out of their data. you will work with all levels of the client organization to build value driving solutions that extract insights and then train them on how to manage and maintain these solutions. typical solutions will utilize machine learning, artificial intelligence, statistical analysis, automation, optimization, and/or data visualizations. as a lead data scientist, you will be expected to work independently on client engagements, take part in the development of our practice, aid in business development, and contribute innovative ideas and initiatives to our company. as a lead data scientist you will: become a trusted advisor working with clients to design end-to-end analytical solutions work independently to solve complex data science use-cases across various industries design and develop feature engineering pipelines, build ml & ai infrastructure, deploy models, and orchestrate advanced analytical insights write code in sql, python, and spark following software engineering best practices collaborate with stakeholders and customers to ensure successful project delivery who we are looking for we are looking for collabo...
Job description about the position the networks, infrastructure, and security unit is seeking a senior devops analyst . this role is responsible for designing, deploying, and supporting scalable, secure cloud and hybrid solutions tailored to research projects. the senior analyst will bridge the gap between development/research and operations teams by enhancing automation, monitoring, and deployment processes for both on-premises and cloud -based environments. key responsibilities include evaluating new technologies , promoting serverless frameworks, and assisting with cloud migration. additionally, it will optimize resource usage to improve performance, reduce costs, and support data management, while facilitating collaboration through seamless access to shared data and resources. the position will be based in the operations center of the americas, located in the campus of palmira, colombia. and it will offer hybrid working conditions. responsibilities maintain a deep understanding of the alliance's vision and strategic plan to ensure that cloud and hybrid initiatives align with organizational goals. provide guidance to systems analysts, it engineers, and architects to facilitate effective architectural decisions. design, develop and implement integrated cloud/on-premises systems that meet operational, security and scalability requirements. develop and maintain documentation of the organization’s cloud architecture and infrastructure while enforcing cloud technology standards for consistent, high-quality implementation. develop and manage a comprehensive...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally.presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand ...
We are currently seeking enthusiastic individuals to join our amazing customer service team! you will be representing a pet pharmacy company, animal lovers encouraged to apply! the representative will handle inbound inquiries via phone assisting customers by answering general questions and resolving problems and clarifying issues. you will be researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved issues. we are looking for self-motivated reps that can portray a positive and cheerful personality on the phone where the main focus will be in providing excellent customer care! skills and specifications: you must have a strong phone presence and communicate clearly and with confidence in order to excel in this position. bilingual (english and spanish) a must! ability to work in a fast-paced environment articulate and professional with the ability to multi-task attention to detail with emphasis on accuracy and quality strong oral and written communication skills excellent organizational and interpersonal skills effectively communicate the full range of available products and services offered customer service experience either face to face or on the phone experience with call centers a plus ability to type at least 35 wpm with 0 errors ability to work independently researching information via the software provided. customer service a plus! outstanding spelling, grammar, and communication skills a must! benefits paid training relaxed and comfortable working environment opportunities to grow within the company outplex is an equ...
Gofluent is a leading provider of distance language learning solutions that combine innovative elearning technology, live virtual classrooms, group lessons and one-on-one 24/7 interactive coaching. we have over 1000 foreign language trainers all over the world. globally, gofluent conquers bigger markets as it expands its expertise in mobile learning technologies and grows its partnerships with world-class institutions, such as the harvard business review and the new york times, for its training content. at gofluent, we provide the necessary organization and communication required for a healthy and successful working environment. join a vibrant organization and become part of a fast-growing, multi-talented, diverse global company! as a trainer manager you will play a key role in providing the necessary organization and communication required for a healthy and successful working environment. you will be responsible for ensuring the performance and productivity of our foreign language trainers based all around the world, you will work in the mexico office. what youll do manage a team of approximately 50 trainers based all around the world ensure consistent and high quality lesson delivery on a mass scale. ensure trainer compliance with internal kpis propose and follow up of trainer performance improvements take the lead in team recruitment activities oversee hr aspects of the trainer team coordinate with internal teams to provide solutions if issues arise conduct quarterly performance reviews of trainers what youll need minimum of 3-5 years of managerial experience bilingual...
Sr regulatory associate - training coordinator analyst updated: april 10, 2025 location: colombia-latin america - col-home-based, colombia job id: 25002206-col975 syneos health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. we lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our customers achieve their objectives. our clinical development model brings the customer and the patient to the center of everything that we do. we are continuously looking for ways to simplify and streamline our work to not only make syneos health easier to work with, but to make us easier to work for. whether you join us in a functional service provider partnership or a full-service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. we are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. discover what our 29,000 employees, across 110 countries already know: work here matters everywhere why syneos health we are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. we are committed to our total self culture – where you can authentically be yourself. our total self culture is what unites us globally, and we are dedicated to takin...
Sportserve forms part of a remarkable group of b2c sports betting and b2b sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. along with sportion, techspirit, standard focus and sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, dafabet. since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in technology, trading, operations and media. we pride ourselves on having a diverse and international culture that embraces the global community and acts locally. we offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice. we are looking for someone to work within an agile team to help shape and build the future of our tools and products. what you'll be getting up to: working across a number of business areas providing development, maintenance and support; work on projects that directly impact key business metrics; improve web application performance; recommend ways to improve the building, testing, and deployment processes for the front-end as well as back-end stack; create interaction models, user task flows, screen designs, and ui details that promote ease of use and optimise task flows; participate in standups and grooming sessions with your colleague engineers and product team; translate impulses, ideas, concepts into feasible but innovative output; gather and evaluate user ...
The agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities : respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (through phone calls and emails as required). ocean operational knowledge covering shipment creation, track and trace and delivery at destination. enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands. effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer. meet all commitments to the customers in terms of follow-up/ongoing communication. follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer. exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer. accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales. record any customer complaints; solves customer complaints or assigns tasks to other functions. well versed with freight forwarding terms especially incoterms and ways to connect locally to offer best solution to end customer. skills / requirements : professionals in industrial...
Work from home junior scrum master / r&d at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for outstanding junior scrum masters to join bairesdev's research & development (r&d) team. our r&d team is a vital part of our technology solutions that generate millions in revenue each year, so we only hire the best of the best. within the team, you'll find many different challenges: data analytics, machine learning, desktop, and web development are some of the most relevant at the moment, but to drive innovation, you'll find that new things come up every day! r&d is undoubtedly the most interesting and challenging area of the business, and although bairesdev is made up of really talented people in general, here you will find professionals with extensive experience and also intellectual and creative levels well above average. we want people to enjoy the journey. are you ready? what you will do: support the team in the preparation of the art and solution train using various tools such as program and solution kanbans and other information radiators. instill ...
Ready to set sail on a new adventure within the world of freight forwarding? then look no further than leading logistics specialists at manuport logistics (mpl), based right in bogotá, colombia. we always go the extra mile for our customers, delivering a unique blend of logistics services and tailored advice from our dedicated team. to help grow our bogotá branch, we are looking to fill the following position: role overview: we are looking for a highly motivated candidate who has experience in the freight forwarding industry and deep knowledge of ocean freight. knowledge of air and road transport is desirable. you are a hands-on operations team leader and have the drive and the skill to inspire, coach and develop people. you can identify commercial opportunities and translate them into wins for the future. you are an expert in communication and deliver excellent service to customers and other subsidiaries within our group. the ideal candidate will also manage larger accounts from start to finish, including booking, documentation, and invoicing. key responsibilities: lead and support a team of transport coordinators in their daily operations. motivate, coach, and develop team members to ensure a positive and productive work environment. act as an experienced people manager to build team performance and cohesion. oversee and manage day-to-day operational activities within the transport department. ensure smooth execution of transport operations from a to z (end-to-end process). maintain close follow-up with clients regarding their transport activities. handle and resolve clie...
Within is the world's first performance branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. our integrated operating model collapses the traditional marketing sil...
Within is the world's first performance branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. our integrated operating model collapses the traditional marketing sil...
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