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Servicio al cliente bilingüe inglés b2 salario 2.700.000 + comisiones prestacionales sabaneta intelcia es una empresa líder en el mercado latinoamericano, con más de 25 años de trayectoria en el desarrollo de soluciones de contact center. nuestro obj...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. if you are looking for an organization that offers you development and new professional challenges, this is your opportunity! iron mountain is looking for accounts receivable specialists, who will be part of the north american accounts receivable team. these people will be in continuous interaction with american clients (advanced level of english essential), with the organization's sales and billing teams. it is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. with your valuable contributions, you will help us mainta...
**job description** **are you ready to make it happen at mondelēz international?** **join our mission to lead the future of snacking. make it matter.** you are a specialist in a process, workstream or area in mondelēz international digital services, working to support impeccable service operations. **how you will contribute** you will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. as a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. in addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with mondelēz international policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team. **what you will bring** a desire to drive your future and accelerate your career. you will bring experience and knowledge in: + your specific process area + working in a shared service organization + being a good team player and influencing others + process design and mapping, and business requirement gathering experience + communicating effectively, applying interpersonal skills and taking initiative **más acerca del rol:** **role overview:** as a global mobility advisor, you will play a critical role in supporting the international assignment program for mondelēz international. you will manage the e...
The purpose of the remote service engineer is to receive, understand, route and handle customer technical requests such as product or service malfunctions. these requests or incidents can be received via multiple contact channels, which include the creation of cases or work orders, parts requests, and communicating status and providing solutions to the customer to enable remote resolution, or diagnosis before dispatch to allow for first visit resolution. **your role:** * provides advanced first line remote technical support to customers, communicates solutions or actions, acting in accordance with our regulatory guidelines. * receives & registers requests or problems coming in from all media channels. * accurately documents service records inclusive of diagnostics, resolution & test procedures, & case status using the service management system. * taking ownership of the customer’s case in an ambassador role, ensuring where required the correct knowledge & diagnostics are captured to allow for first time right when the field engineer attends site. * acts as escalation initiator on customer service escalations, and provides a clear escalation description of steps taken for resolution/troubleshooting during normal service delivery process steps. * acts on complaints (safety / non safety related) or feedback, following agreed processes to ensure that information is captured accurately as possible, to allow for timely follow up **you're the right fit if:** + incident resolution and ticket management + experience with ris and pacs + technical skills on...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser focused on delivering world class customer satisfaction and results. our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role join our services delivery team! we look forward to learning more about you and exploring how, working together, we can build an exceptional team. pre-sales architect aws full time | location: colombia | hybrid model our people. this is what makes softwareone successful. we are currently seeking an expert aws solutions architect with a focus on both presales (70%) and delivery (30%) to join our dynamic team. the successful candidate will be instrumental in guiding our clients through their cloud journey and ensuring successful delivery of aws solutions. as an aws solutions architect, your role will have a blend of presales and delivery responsibilities. you will bring to bear your technical expertise and experience to assist our clients in comprehending and attaining the ...
On behalf of , sd solutions is looking for a talented customer experience manager to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. a customer experience manager (cxm) is a role that bridges the gap between a company's technical team and its clients. cxms typically work in the technology or software industry and are responsible for providing personalized support, guidance, and technical expertise to clients. their primary goal is to ensure that clients' technical needs are met and that they receive maximum value from the products or services they've purchased. responsibilities: - client relationship management: cxms establish and maintain strong relationships with clients. they serve as the main point of contact for technical matters and act as a liaison between clients and the internal teams - technical expertise: cxms possess in-depth knowledge of the company's products, services, and technologies. they understand the technical aspects of the offerings and can effectively communicate and troubleshoot technical issues. - needs assessment: cxms work closely with clients to understand their unique technical requirements and business goals. based on this understanding, they provide recommendations and solutions that align with the client's needs. - customization and integration: depending on the client's needs, cxms may assist in customizing and integrating the company's products or services into the client's existing systems and workflows. - issue res...
Press tab to move to skip to content link workplace type: remote business unit: ali responsibilities responsibilities • management, administration and configuration of the solution • .net software component development • customer relationship (contact with client) • guidance and users support • planning and promote meetings, workshops and trainings • customer service procedures for queries and problem resolution • other tasks may include technical support, consulting and training education / qualifications education • automation, computing, or similar engineering in the it industry • bachelor’s degree in computer science, engineering or a related technical it discipline experience • at least 1 years of experience • direct support to costumer is desirable • smartplant foundation or sdx experience is desirable technical knowledge • knowledge of programming logic and languages (vba, c#, vb.net, and asp.net) for solution implementation tasks • experience in system development and configuration, with a focus on business analysis and solution deployment • strong working knowledge of relational databases (oracle, mssql server) • comfortable writing complex sql queries and addressing database-related tasks, such as reporting and troubleshooting • experience in project and solution implementation languages: • portuguese - desirable but not mandatory about hexagon hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. we are putting data to work to boost efficiency, p...
Compartir facebook empresa asiste ing s.a.s descripción de la empresa somos asiste ing s.a.s., contact center experto en telemercadeo, soporte técnico y servicio al cliente. ofrecemos a través de nuestras líneas inbound y outbound un servicio ágil, efectivo y empático. nuestro equipo capacitado y comprometido, garantiza soluciones rápidas y de calidad, siempre con respeto, honestidad, responsabilidad y prudencia. nos apasiona superar expectativas y conectar a nuestros clientes con el mejor servicio. departamento bogotá dc localidad puente aranda - zona industrial salario 1700000 tipo de contratación tiempo completo descripción de la plaza importante empresa del sector bpo, requiere para su equipo de trabajo agentes/asesores comerciales con o sin experiencia. requisitos: * con y sin experiencia * bachiller académico * ganas de aprender * habilidades de comunicación te ofrecemos: * formación antes de la firma de contrato (10 días de formación, pago por día). * contrato inmediato a termino indefinido, directo con la compañía. * salario smmlv + prestaciones de ley + incentivos por venta. + incentivos de la compañía. * bono de bienvenida. beneficios: * incentivos de nuestra compañía. * fondo de empleados. * crédito de cafetería * crecimiento laboral: plan carrera. * excelente ambiente laboral horario: de lunes a viernes de 12:00 p.m. a 9:00 p.m. y sábados de 12:00 p.m. a 6:00 p.m. localidad: puente aranda - centro industrial las américas !postúlate y haz parte de nuestro equipo! mínimo nivel académico requerido bachillerato/pre...
Job description we are seeking a top candidate to join our team as founding customer success manager. compensation: usd 1.5k - 2.5k/month. location: remote (for colombia, méxico, and perú residents). mission of softgic: in softgic s.a.s. we work for the digital and cognitive transformation of our clients, aware that quality is an essential factor for us, we incorporate the following principles into our policy: - deliver quality products and services. - achieve the satisfaction of our internal and external clients. - encourage in our team the importance of training to grow professionally and personally through development plans. - comply with the applicable legal and regulatory requirements. - promote continuous improvement of the quality management system. what makes you a strong candidate: - you have 4+ years of experience in customer success. - you are proficient in project management and scrum. - english - native or fully fluent. responsibilities and more: - serve as the main point of contact for clients, ensuring clear, consistent, and proactive communication. - lead onboarding and strategic setup: system access, internal configuration, and data import for a successful launch. - manage multiple projects simultaneously, coordinating internal teams to ensure timely and high-quality deliveries. - build and maintain strong client relationships, focusing on satisfaction, retention, and long-term success. - create feedback loops with clients to understand their evolving needs and inform service improvements. - evaluate the customer ...
*this is a remote job, any applicants based in latin america are welcome to apply* *please send your resume in english* company overview price benowitz, llp is a dynamic mid-sized law firm headquartered in washington, d.c., with offices across maryland, virginia, south carolina, florida, and illinois. our practice areas include criminal defense, personal injury, medical malpractice, family law, and trusts and estates. we are committed to our core values of passion, integrity, and excellence, and we invite motivated professionals with a positive attitude to apply. job summary the personal injury department is seeking a full-time personal injury legal assistant to join our growing team. this role is ideal for legal professionals with advanced paralegal and case management skills, extensive litigation experience, and a strong background in personal injury law. candidates must hold a jd or equivalent law degree from their home country and have relevant legal experience. the position offers the flexibility of being fully remote, with required working hours that are monday-friday from 9:00 am to 6:00 pm eastern time. responsibilities and duties + prepare and organize documents for client meetings, court filings, and other legal proceedings. + manage and maintain client files and electronic records with accuracy and confidentiality. + assist in maintaining files and databases to ensure accurate documentation. + communicate with clients to gather necessary information and provide case updates. + draft and send correspondence to medical providers, inclu...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser focused on delivering world class customer satisfaction and results. our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role join our digital sales team. we look forward to learning more about you and exploring how, working together, we can build an exceptional team! digital sales team lead spanish latin america full time | location: bogota, colombia | hybrid model our people. this is what makes softwareone successful. as a digital sales team lead at softwareone, you will play a key role in supporting the execution of digital sales initiatives by coordinating, guiding, and empowering a high-performing sales team. working under the direction of the regional digital sales leader for latin america, you will help ensure that daily operations run smoothly, team members are supported, and goals are achieved. you will drive sales performance with a strong focus on new logo acquisition, ensuring the ...
**work schedule** standard (mon-fri) **environmental conditions** office **job description** at thermo fisher scientific, you’ll discover meaningful work that makes a positive impact on a global scale. join our colleagues in bringing our mission to life - enabling our customers to make the world healthier, cleaner and safer. we provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. with clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our ppd clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. **the role** we are seeking an associate project/project manager to join our global clinical supplies team. this can be office based, hybrid, or fully homebased. **a day in the life** this role provides complete oversight of supply chain for sophisticated global clinical trials. ensures project/study activities are in compliance with company and client requirements and acts as a representative for the department on all assigned projects. **key responsibilities:** + develops study specific plans for each assigned project. + meets with internal teams to coordinate efforts, provide recommendations and risks, and update project reports/spreadsheets. + integrates...
¡importante multinacional de contact center y bpo! requiere para su equipo de trabajo estudiantes de psicología con disponibilidad y aval para iniciar sus practicas a través de contrato de aprendizaje y de forma inmediata. oportunidad de crecimiento laboral. (oferta laboral en bogotá y medellín)*salario: smlv + afiliación a eps y arl. - aval para realizar practicas inmediatas*equipo de computo e internet de mínimo 10 megas* importante son practicas (con contrato de aprendizaje)si estas interesado y cumples con el perfil aplica a la oferta y nos estaremos comunicando contigo.requerimientos - educación mínima: universidad / carrera profesionalpalabras clave: psychology, psicologia¡importante multinacional de contact center y bpo! requiere para su equipo de trabajo estudiantes de psicología con disponibilidad y aval para iniciar sus practicas a través de contrato de aprendizaje y de forma inmediata. oportunidad de crecimiento laboral. (oferta laboral en bogotá y medellín)*salario: smlv + afiliación a eps y arl. - aval para realizar practicas inmediatas*equipo de computo e internet de mínimo 10 megas* importante son practicas (con contrato de aprendizaje)si estas interesado y cumples con el perfil aplica a la oferta y nos estaremos comunicando contigo.requerimientos - educación mínima: universidad / carrera profesionalpalabras clave: psychology, psicologia required skill profession other general...
At globus medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. we embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible. we are looking for a person to cover spanish-speaking countries in latam for training, education, field support for inr and spine pull through opportunities, especially now that egps placements have started and will increase in the near future. globus is launching egps across the spanish speaking countries in latam and already has a few other ets available (m5, bendini). this is a specialist position that will focus on increasing sales through our enablement technology. **her/his main goal is to ensure that sales teams are technically and clinically well-equipped to implement strategic and tactical plans defined by zone and country management.** key responsibilities include: + supports, develops, and monitors spine and inr technology applications for customers and internal employees in the assigned territory + combines the roles of training & education and field clinical support + fosters close and proactive relationships between spine and inr divisions + serves as a pivotal point of contact between sales organizations and merc in c...
Contamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al talento humano en múltiples sectores y países, garantizando de esta manera la prestación de un servicio oportuno y resolutivo a cada una de las empresas que nos confían la selección y/o el entrenamiento de sus profesionales. actualmente sumamos más de 10 años de experiencia en el manejo de procesos, tanto individuales como masivos, a nivel local y regional. job description leading company in the energy sector is seeking an asset integrity engineer to join the asset integrity group part of our consulting services department (csd) in saudi arabia. the consulting services department provides the company with effective specialized engineering consultations and introduces viable technologies and maintains quality standards. as an asset integrity engineer your primary role will be to provide operation and project support, technical consultations and maintain standards on issues related to asset integrity management system (aims) and solutions. key responsibilities - provide operating facilities with guidance to establishing and safeguarding asset integrity throughout asset lifecycle. - initiate and/or conduct special studies to improve facilities or operation via specialized technical service in recognized engineering fields. - define asset integrity and process safety targets and establish standards to sustain operational excellence. - provide direction to the development and implementation of aims. - work w...
At zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. **what you can expect** responsible and accountable for the collection of past due invoices and monitoring of assigned customer accounts to maintain past due and credit risk at a minimum in a gbs environment. work closely with customer service and sales organization. provide excellent customer service by responding to queries and resolving issues and disputes raised by customers and internal stakeholders. focus activities on being customer-minded, while achieving corporate dso goals and minimizing bad debt exposure **how you'll create impact** + responsible to monitor assigned customer accounts and tightly follow-up on past due accounts. + daily contact with customers by phone or e-mail to collect past due amounts. + collaborate with offshore bpo team around collections and cash applicaitons + rese...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. **what you will do** + act as the direct contact and adviser for customer inquiries about **red hat openshift platform** via ticketing tool, by phone and using remote access tools + deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep trouble...
**introduction** technology sales at ibm is evolving its way of working to break beyond boundaries with innovative approaches. preferring to 'show' vs. 'tell' we're looking for graduates who want to combine their deep technical education with the people skills needed to co-create with customers, partners, and colleagues - face-to-face, on solutions to our clients' most complex business challenges. in a world where technology moves at speed, it's essential that we stay ahead of the curve to provide tailored solutions that meet our clients' needs. it's not enough for us to have the technical expertise. we need to be great with people, too. to empathize. to understand. to collaborate on technical solutions that will improve lives all over the world. excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will continually advance your career. our sales environment is collaborative and experiential. part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will compel our clients to invest in ibm's products, services, and people. we get it. navigating your career can be challenging. so many roles; all with subtle differences; which ones do you apply for? to help make your life easier, this job post provides everything you need to know if this type of role is right for you, generally speaking. think you have some of what we're after but not all? wonder if your application wo...
Contamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al talento humano en múltiples sectores y países, garantizando de esta manera la prestación de un servicio oportuno y resolutivo a cada una de las empresas que nos confían la selección y/o el entrenamiento de sus profesionales. actualmente sumamos más de 10 años de experiencia en el manejo de procesos, tanto individuales como masivos, a nivel local y regional. a us-based real estate company is looking for a highly capable and intelligent person who can solve problems independently and learn quickly. this is not just a standard back-office position, it's a key role within the company that involves high-level coordination and close collaboration with the team. effective communication is essential to succeed in this role, as you will be the central point of contact for various team members and clients. additionally, while the main focus will not be on sales at the start, there is an opportunity for involvement in sales tasks as part of the role. key responsibilities: schedule appointments and meetings with clients, ensuring that all logistics run smoothly, and act as the primary liaison between clients and the team. work closely with other team members to coordinate day-to-day tasks and ensure all objectives are met on time. oversee the entire lease process, from ensuring contracts are properly signed to handling all aspects of tenant move-ins. responsible for quickly addressing and resolving any issues that may a...
Lmg staffing solutions is hiring on behalf of our client, a digital agency providing web design, development, and cro services to ecommerce brands on the shopify platform. they’re seeking a technical account manager to serve as the primary point of contact for a portfolio of shopify clients. this role includes managing communication, task delegation, project management, technical support, and helping identify opportunities for ongoing site improvements. this is a part-time (approx. 20 hours/week) role to start, with the goal of transitioning to full-time within 2–4 months if it’s a good mutual fit. requirements key responsibilities client relationship management act as the primary point of contact for a portfolio of shopify-based clients maintain strong, proactive relationships through weekly or biweekly communication provide updates on progress, clarify project timelines, and ensure client satisfaction help identify upsell opportunities based on client needs and service options technical implementation (shopify) make backend updates in shopify, such as: adjusting shipping settings installing/configuring apps modifying navigation menus setting up discounts or promotional banners updating product or content pages troubleshoot issues directly on the website or using related tools project & task management translate client requests into actionable tasks delegate work to internal specialists (designers, developers, seo, etc....
¡hey! ¿te apasiona crear momentos que dejen huella? entonces este es tu lugar. en nuestra familia azul, no solo trabajamos juntos: creamos experiencias memorables que conectan, emocionan y perduran en la vida de nuestros usuarios. somos un hub de innovación y creatividad, donde cada idea cuenta y cada proyecto tiene un propósito: generar impacto real y construir relaciones auténticas con quienes confían en nosotros. tu misión será brindar información general y la atención en servicio al cliente telefónica de nuestro cliente corporativo. el perfil que buscamos debe contar con: técnicos, tecnólogos o profesionales en cualquier carrera. (solo aplican estudiantes virtuales o nocturnos) mínimo seis (6) meses en call center o contact center. modalidad: presencial lugar de residencia: bogotá o soacha. tenemos para ti: salario mensual: $ 717.991 variable mensual por cumplimiento de indicadores de $ 91.441 prestaciones sociales + auxilio de transporte. horario: lunes, martes y miercoles (al ser medio tiempo, 22 horas semanales) contrato: obra o labor capacitación de 14 días remunerada alianzas educativas para ti y tu familia. portafolio de beneficios comerciales convenios financieros excelente ambienta laboral. oportunidades de desarrollo profesional un ambiente de trabajo dinámico y colaborativo aprovecha la oportunidad de unirte a nuestra familia. postúlate ahora y déjanos sorprenderte con lo que podemos lograr juntos. ¡te contactaremos!...
Consorcio proyección capital requiere profesional pqr. perfil: profesional en ingeniería industrial o administración de empresas y/o economía. experiencia específica: el profesional del proyecto debe contar con experiencia especifica de mínimo dos años en atención al cliente (pqr, atención personalizada, contact center, portal web) dentro de una empresa de servicios públicos deseable empresa de servicios de aseo. objetivo del cargo: interventoría de los contratos de concesión, de los componentes del servicio domiciliario de aseo. no. de vacantes: 2 ciudad de ejecución: bogotá d.c. plazo máximo para aplicar: 23 de julio de 2018 información de contacto: adjuntar hoja de vida actualizada con soportes indicar en el asunto del correo: profesional pqr al correo: teléfono de contacto: 3102383282 para información de futuras convocatorias y ofertas laborales, los invitamos a seguirnos en las redes sociales en: comparta la información utilizando los botones de las redes sociales....
Perfil: profesional en psicología con estudios de postgrado. experiencia comprobada de por lo menos 4 años liderando áreas de selección de personal a nivel nacional para empresas de más de 1.000 empleados. solo se tendrán en cuenta personas que tengan experiencia comprobada liderando procesos de selección de personal masivos en: empresas de servicios temporales,contact centers, vigilancia, aseo, logística, etc. ciudad: bogotá. solo personas que cumplan con el 100% del perfil, favor enviar su hoja de vida al correo: para información de futuras convocatorias y ofertas laborales, los invitamos a seguirnos en las redes sociales en el comparta la información utilizando los botones de las redes sociales....
Drivin is a saas tms that meets the logistics needs of large, medium-sized, and small businesses with intensive transportation operations. we help our clients make their operations more profitable and efficient, improving their competitiveness, service levels, and the end-customer experience. we offer a flexible and cross-functional solution that meets the needs of multiple industries. we have offices in peru, mexico, brazil, colombia, ecuador, spain, and chile. the more than 600 companies that operate with us in over 20 countries attest to this! we love what we do! we always aim high, with an agile, dynamic, and purposeful work style. we care about our culture and our team, prioritizing trust and cross-functional relationships. we are authentic, we believe in who we are, and we care about and take pride in our work. want to be the star of something big? join your main functions will be we are looking for our next level 2 technical support, who will be responsible for providing level 2 technical support (it) to platform users, implementing and carrying out developments on the platform, resolving reported incidents and ensuring the success of our clients. specifically: provide level 2 technical support to internal and external platform customers for complex problem resolution monitor available tools for incident resolution perform platform configurations to resolve customer issues and improve performance. gathering information on more complex incidents requiring level 3 support implement and carry out developments on the platform. create documentation and processes that syst...
¡gran oportunidad laboral asesor de contact center! ¿cuentas con experiencia en call center y te apasiona el servicio al cliente? ¡esta vacante es para ti! funciones del cargo: acompañamiento en inscripciones seguimiento y recuperación de matrículas radicación de solicitudes actualización de datos de usuarios registrados gestión de beneficios de campañas vigentes condiciones laborales: horario: lunes a viernes: 7:00 a.m. a 7:00 p.m. (turnos rotativos) sábados: 8:00 a.m. a 2:00 p.m. 44 horas semanales contrato: término indefinido firma al finalizar el proceso de formación salario: smlv ($1.423.500) variable del 10% ($142.350) auxilio de transporte: $200.000 todas las prestaciones de ley lugar de trabajo: sede royal calle 67 12-35, bogotá (estación tm flores) formación inicial: 7 días presenciales remuneración: $15.000 por día asistido bienvenida virtual no remunerada pago semanal vencido perfil del candidato: técnico o tecnólogo en cualquier área mínimo 2 años de experiencia en call center, incluyendo al menos 3 meses en procesos de selección o reclutamiento ¡postúlate ahora y haz parte de una gran oportunidad laboral con estabilidad y proyección!...
Tenemos más que buena actitud, tenemos el talento k! ¡vuela alto y apodérate del cielo! sabemos que tienes el talento que nos hace sentir en conexión. perfil requerido estudios: estudiante de mínimo tercer semestre de carreras técnicas, tecnológicas o profesionales. experiencia requerida: mínimo 6 meses como representante de servicio o de ventas o 18 meses en el rol como técnico(a) o cargos administrativos. | mínima 6 meses en cargos relacionados con desarrollo de competencias comerciales, preferiblemente en contact center. disponibilidad de horario: horario rotativo, entre las 6 am a 10 pm lunes a sábado y dos domingos al mes. lo que te ofrecemos: excelente ambiente laboral, estabilidad, aprendizaje, oportunidades de crecimiento, tenemos un fondo de empleados/as en el cual te ayudan a cumplir tus sueños, metas y mucho más! respetamos tus horarios, lo que te permite tener un equilibrio laboral y personal tendrás contrato a término indefinido con todas las prestaciones de ley. ¿por esto tan bueno cuánto me pagarán? salario básico + variable por desempeño. si tu hoja de vida queda seleccionada revisa tu correo electrónico donde enviaremos información muy importante....
Please note that we will never request payment or bank account information at any stage of the recruitment process. as we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our comp...
Nuestro propósito es dejar un legado al servicio de la humanidad y esperamos contar contigo para lograrlo. requerimos para nuestro equipo: adiela de lombana, ejecutivo canales digitales, profesional en administración de empresas, ingeniería industria...
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