Slalom bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the architect. ai platform (signal team) role at slalom slalom bogota, d. c. capital district, colombia 1 week ago be among the first 25 applicant...
Senior software engineer (. net, angular) team lead. op01772 dev. pro bogota, d. c. capital district, colombia senior software engineer (. net, angular) team lead. op01772 dev. pro bogota, d. c. capital district, colombia 1 week ago be among the firs...
Conservation international protects nature for the benefit of humanity. through science, policy, fieldwork, and finance, we spotlight and secure the most important places in nature for the climate, biodiversity, and for people. with offices in 30 countries and projects in more than 100 countries, conservation international partners with governments, companies, civil society, indigenous peoples, and local communities to help people and nature thrive together.position summary - this position is based preferably in arlington-va, or seattle-wa. also open to santa barbara-ca (remote) and offices in the americas: bolivia, brazil (remote), colombia, costa rica, ecuador, guyana, mexico, suriname, or mexicoconservation international’s betty and gordon moore center for science is a highly motivated team that leverages science to accelerate global conservation action. our near-term goals by 2030 are to increase the impact of our science to help stabilize our climate, double ocean protection and expand planet-positive economies. under new leadership, the center is shaping its strategy to match ci’s ambitious targets and to deliver actionable science that supports field programs and partners around the globe.the vice president of biodiversity science will lead conservation international’s (ci) efforts to integrate cutting-edge biodiversity science into global policy, finance, and conservation strategies. reporting to the moore center for science’s leader, the vice president will oversee a dynamic team addressing critical biodiversity challenges across themes such as policy and regulator...
About the job hr assistant (colombia) (remote) we are seeking a proactive, detail-oriented hr assistant to support our hr manager in day-to-day hr operations, including payroll administration, hr systems management, internal communications, and compliance reporting. the ideal candidate will have strong familiarity with hr platforms and a sharp eye for accuracy when handling payroll data, timecard issues, and compliance reports. you will also serve as the primary point of contact for routine hr inquiries when the hr manager is unavailable, helping keep the hr team organized, responsive, and efficient. what we're looking for - strong working knowledge of online timekeeping platforms - excellent attention to detail and ability to follow through on tasks - friendly, resourceful communicator who knows when to escalate issues - comfortable handling repetitive tasks, shifting priorities, and managing a to-do list style workflow - able to work independently during off-hours or with minimal supervision - bonus: experience supporting in-person leadership events or insurance-related hr administration key responsibilities hr operations & administration - enter and verify timekeeping data from square into paylocity - support weekly and monthly payroll processing - troubleshoot employee timecard issues and reset paylocity login credentials - generate reports and maintain historical data for hr and compliance audits - organize and maintain hr documents in google drive employee support - monitor slack and email for hr inquiries and triage or escalate as appropriate - escalate comp...
Job summary anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. the opportunity: as partnerships management analyst, you will play a pivotal role in crafting, launching, and delivering anthology partner solutions in the education technology space. responsibilities - managing a portfolio of partner accounts at different stages within their lifecycle and maintaining ongoing engagements with prioritized partners - creating partner account plans to provide additional recommendations that will benefit the partner's investment in anthology - keeping partner financial records current and accurate for invoicing and payment purposes - helping new partners navigate through their initial onboarding and fulfillment of program services - tracking and managing partner satisfaction by monitoring partner usage data, health indicators, and potential growth opportunities and translating into strategies for success - acting as a subject matter expert, providing partners with insights and structured guidance for leveraging the full scope of opportunities to access the anthology ecosystem - fostering relationships and collaborating with cross-functional internal teams (product management, product development, finance) to ensure partners achieve their business objectives - managing day-to-day relationships with partners, developing an understanding of their products, services, and strategies to help partners develop their product, sales, marketing, and delivery capabilities in line with anthology's strategy - ...
About deuna deunais a rapidly growing startup revolutionizing global commerce withathia, our ai-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. built by the team behind deuna—the fastest-growing commerce os in latin america—athia combinespayment intelligence,checkout optimization, anddata orchestrationin one powerful solution. with deep integrations across 300+ psps and alternative payment methods, and over 20% of mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation. we are a rapidly growing startup expanding into the u.s. to meet the urgent needs of large retailers, marketplaces, airlines, and qsrs. join us to shape the future of payments! visithttps://www.deuna.com/to learn more about us! we are looking for a jr sales analyst with a focus on sales operations to support pipeline growth and commercial efficiency through data management, metrics analysis, and process optimization. this person will work closely with the sales team and leadership to monitor mrr, generate forecasts, build dashboards, and extract insights, while also occasionally contributing to prospecting and business development activities. this is an exciting opportunity for a recent graduate or early-career sales talent to learn, grow, and have direct impact in a high-velocity startup environment! key responsibilities: - monitor key sales metrics: recurring revenue (mrr), forecast, and pipeline evolution. - create dashboards ...
London / graduate / number of vacancies: 5 you will be working in key projects for leading organizations in the strategy, commercial effectiveness, transformation: organization and processes, risk management and control and marketing, financial and management information areas. requirements - recent graduates or final year students from disciplines relating to finance, business administration, economics, actuarial science or engineering. - postgraduate studies and/or specialised courses are an asset. - solid academic record. - get up and go attitude, maturity, responsibility and strong work ethic. - strong ability to learn quickly. - able to integrate easily into multidisciplinary teams. we offer the best environment to develop talent we offer you the possibility to join a firm that provides all you need to develop your talent to the fullest: - working in the highest-profile consulting projects in the industry, - for the largest companies, leaders of their respective markets, - alongside top industry management as they face challenges at the national and global level, - as part of an extraordinary team of professionals whose values and corporate culture are a benchmark for the industry ongoing training plan, with approximately 10% of business turnover spent in training - specialist knowledge courses, external expert courses, professional skills courses, and language courses. - last year our staff as a whole received over 375.000 hours of training, spanning more than 150 courses. clearly defined career plan - internal promotion based solely on merit. - partners...
**description**: the aws professional services (proserve) organization is a global team of experts that help customers realize their desired business outcomes when using the aws cloud. we work together with customer teams and the aws partner network (apn) to execute enterprise cloud computing initiatives. our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. we also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. the amazon web services professional services (proserve) team is seeking a skilled senior delivery consultant - cloud infrastructure to join our team at amazon web services (aws). this is a hands-on role, and you'll work closely with customers to design, implement, and manage aws solutions that meet their technical requirements and business objectives. you'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. possessing a deep understanding of aws products and services, as a delivery consultant - cloud infrastructure you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. you’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to aws. as trusted advisors to our customers, providing guidance on industry trends, emerging technologi...
About the role an **accounting supervisor** monitors and directs the workflow of the staff to ensure that objectives are being met in a timely manner. supports internal and external customers. manages day to day activities. identifies opportunities to streamline processes and procedures. supervises and supports critical accounting, finance, reporting, and/or related functions. provides guidance, training, motivation, and work scheduling for staff. supports manager and/or director as appropriate. mentors and develops staff. **what you'll do** - demonstrates a thorough knowledge of department procedures, systems and critical issues. - handles issues affecting daily performance, communicating with other departments and outside sources as required to resolve issues. escalates to management as needed. - provides upper management and other departments with accurate, timely, and useful communications, including reports and analysis to enable them to make appropriate decisions. - establishes and maintains positive working relationships with other departments, internal and external customers. - oversees the documentation of departmental policies and procedures and supervises activities to ensure the policies and procedures are adhered to. - ensures that staff productivity is monitored and maintained at an acceptable level such that work is completed accurately, procedures are being followed and deadlines are being met. - ensures that staff receives developmental training in order to improve their competencies or build strengths. - assists manager in staff supervision: pr...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation.. the role join our services delivery team! we look forward to learning more about you and exploring how, working together, we can build an exceptional team. devops engineer – aws full time | location: colombia | remote model our people. this is what makes softwareone successful. about the role devops engineer with experience in designing and maintaining ci/cd pipelines using aws services and third-party tools. responsible for automating infrastructure using infrastructure as code (iac) tools such as cloudformation, cdk, and terraform; managing containerized environments (ecs, eks, fargate); and ensuring observability through monitoring and logging solutions. will collaborate closely with development and operations teams, applying devsecops practices and agile methodologies, with a strong focus on effi...
🚀 join our team at solvo global! solvo global is looking for talented individuals for the role of administrative assistant. if you live in medellin, barranquilla, bogota, cali or one of our other office locations, have at least 6 months of experience in the field, and possess a good level of english, we'd love to meet you! 🌟 💼 position: administrative assistant in the legal industry! 📋 responsibilities: - send professional emails to clients and internal staff, ensuring clear and timely communication. - coordinate and schedule meetings with clients and internal teams. - answer phone calls, take detailed messages, and ensure follow-up. - accurately input client and case information into the system, keeping records up to date. - make 10-30 calls per day to clients and referrals. - assist in managing court deadlines and maintaining an organized calendar of appointments. ⏰ schedule: monday to friday, from 8:00 a.m. to 5:00 p.m. (colombia time, cst). ✅ requirements: - english level: advanced (b2-c1). - at least 6 months of experience. - preferably a professional, technical, or technologist degree (not exclusive; relevant experience is key). - ability to manage multiple tasks, schedules, and deadlines efficiently. - organized, friendly, and comfortable handling phone conversations. 🎁 benefits: - indefinite-term contract.📒 - excellent work environment 😁 - additional perks! enjoy our solvo university, with free english and excel courses for you and a family member, compensation fund benefits, discounts, and more! 📚 📞 for more information, contact us at: 3187502336 or ema...
Compartir oferta compartir oferta work from home python junior developer 1886529943 at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. step into the role of a python junior developer within our esteemed development team. here, you'll have the opportunity to excel in python and key frameworks. your contributions will directly impact the development of cutting-edge applications, all while collaborating closely with a supportive and experienced team. what you will do - develop and maintain python applications, focusing on writing clean, efficient, and well-documented code. - collaborate with development teams on various projects, contributing to different stages of the software development lifecycle. - identify and troubleshoot software bugs and participate in implementing solutions and optimizations. - engage in code reviews, both reviewing others' code and having yours reviewed, to maintain high software quality and learn best practices. - stay updated with new python frameworks and libraries. apply these technologies effectively in both new and existing proj...
Role:account manager work arrangement:fully remote job type:independent contractor, full-time work schedule:flexible, with core hours to align with business needs about pearl talent pearl works with the top 1% of candidates from around the world and connects them with the best startups in the us and eu. our clients have raised over $5b in aggregate and are backed by companies like openai, a16z, and founders fund. they’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. candidates we’ve hired have been flown out to the us and eu to work with their clients, and even promoted to roles that match folks onshore in the us. hear why we exist, what we believe in, and who we’re building for:watch here why work with us? we’re not just another recruiting firm—we focus on placing candidates with exceptional us and eu founders who prioritize the long-term success of their team members. about the company this company is a results-driven, fast-paced ecommerce agency specializing in amazon brand management. with a focus on scaling brands, optimizing listings, and maximizing revenue, the company combines data-driven strategies with industry expertise to help clients succeed in the highly competitive amazon marketplace. our team thrives on innovation, collaboration, and a deep commitment to delivering measurable results. key responsibilities - serve as the primary point of contact for clients, ensuring clear and effective communication. - manage and resolve account-related issues, working proactively to prevent escala...
Firma contable ubicada en la ciudad de bogotá desea vincular a su equipo de trabajo tecnólogo o estudiante de últimos semestres en contaduría, para el cargo de auditor, con experiencia mínima de 1 año en el cargo y buena presentación personal. funciones: montaje de papeles de trabajo, atención a respuesta de requerimientos legales o financieros con previo acompañamiento, verificación de papeles de trabajo de los estados financieros con sus respectivos soportes, nomina e impuestos. visitar clientes en los casos requerido, de ser así uno por día esporádicamente. condiciones laborales: contrato a término indefinido. salario $2.000.000 a $2.200.000 más prestaciones. beneficios adicionales: auxilio exequial, auxilio telecomunicaciones, bonos cuatrimestrales, bono anual, capacitaciones y acceso a plataformas como auditol, actualícese, entre otras. horario de lunes a viernes de 7 am a 5 pm. lugar de trabajo: bogotá valoramos a los profesionales apasionados y comprometidos con su trabajo. ofrecemos un ambiente de trabajo estimulante y colaborativo, oportunidades de desarrollo profesional dentro de la firma. si cumples con los requisitos mencionados anteriormente y estás listo para unirte a nuestro equipo, envía tu currículum. ¡esperamos recibir tu solicitud y encontrarnos pronto!...
Kenvue is currently recruiting for a: project manager engineering what we do at kenvue, we realize the extraordinary power of everyday care. built on over a century of heritage and rooted in science, we’re the house of iconic brands - including neutrogena, aveeno, tylenol, listerine, johnson’s and band-aid that you already know and love. science is our passion; care is our talent. who we are our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. we are passionate about insights, innovation and committed to delivering the best products to our customers. with expertise and empathy, being a kenvuer means having the power to impact millions of people every day. we put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! join us in shaping our future–and yours. for more information, click here. role reports to: dir reg eng location: latin america, colombia, valle del cauca, cali work location: fully onsite what you will do kenvue is currently recruiting for: project manager engineering this position reports into technical operation director latam and is based at cali - colombia. who we are our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. we are passionate about insights, innovation and committed to delivering the best products to our customers. with expertise and empathy, being a kenvuer means having the po...
Are you passionate about people development and team dynamics? we’re looking for a soft skills leader to join our operations team, supporting a cutting-edge delivery service powered by bots and operated through x-box controls. in this role, you’ll be at the forefront of strengthening interpersonal communication, accountability, and leadership within our teams. your mission will be to foster a positive work culture through tailored soft skills programs and impactful initiatives. what you'll do: - design and lead soft skills development programs tailored to our team’s needs. - facilitate engaging workshops that boost collaboration, communication, and team ownership. - partner closely with team leaders and bot pilots to identify growth opportunities and performance improvements. - monitor and measure the impact of your initiatives on team climate and key operational metrics. - inspire, motivate, and support our teams with a strategic mindset and a people-first approach. what we’re looking for: - proven experience in team management and soft skills training or facilitation. - strong understanding of team dynamics and workplace communication. - a proactive attitude with strategic thinking and a hands-on approach to problem-solving. - excellent communication skills—assertive, persuasive, and empathetic. - a genuine passion for helping others grow and thrive in their roles. if you're ready to lead with purpose and drive meaningful change in a tech-forward, people-centered environment, we’d love to meet you. join us and help shape a more collaborative, empowered, and positiv...
**requisition id**: 233780 **employee referral program - potential reward**: $0.00 we are committed to investing in our employees and helping you continue your career at scotiagbs **purpose** the analyst, vendor management contributes labour services low-risk (assigned by risk assessment tool) contracts (sows/work orders); review and approval process for tpm managed suppliers within technology and/or contracts execution and invoice management, and/or pool management activities, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities are conducted in compliance with governing regulations, internal policies, and procedures. the analyst, vendor management role includes reviewing/validating contract, time reporting periods, commercials, funding sources and processing contract. in addition, this role may also manage the invoice receipt, verification, preparation of data from time reporting and contract management systems, validation, approval lifecycle and tracking to payment, and/or pool management activities. **accountabilities** **contract review and approval (role specific)** collaborate with contract owners, supplier relationship managers, and suppliers to understand the technology labour services demand for workload planning (design process in advance, communicate extensively, and start earlier). execute technology labour services contracts, review and approval process happen in a streamlined fashion, ensuring specific individual goals, plans, initia...
**overview**: sony pictures entertainment (spe) is a subsidiary of tokyo-based sony corporation. spe's global operations encompass motion picture production, acquisition, and distribution; television production, acquisition, and distribution; television networks; digital content creation and distribution; operation of studio facilities; and development of new entertainment products, services and technologies. spe’s motion picture group production organizations include columbia pictures, sony pictures animation, screen gems, tristar pictures, 3000 pictures, stage 6 films, affirm films, and sony pictures classics. sony pictures television (spt) operates three complementary lines of business: 1) distribution of spe's feature films and television programming to television outlets around the world, 2) local television production in key international markets, 3) international television networks and digital networks. **general summary**: **post - production coordinator**, is responsible for specific aspects of post-production processes and management and supports the senior post - production manager this position is based in bogotá and reports to the senior post - production manager. **responsibilities**: **60% postproduction workflow coordination depending on the business model** - supervises all raw dailies workflow and distributes them to production and client so they can revise and approve before editing stage. - monitors all daily postproduction tasks to make sure all deadlines are met (scripted and non-scripted) - communicates and follows up with producers, dire...
Career opportunities with sevan multi-site solutions, inc. share with friends or subscribe! current job opportunities are posted here as they become available. subscribe to our rss feeds to receive instant updates as new positions become available. sevan multi-site solutions is a veteran-owned business that provides construction, program management, real estate & site development, and architecture & engineering services for restaurant, grocery, fuel and convenience store, retail, and government sectors nationwide. we work with leading brands like mcdonald’s, starbucks, sprouts, and bp, to name a few. at sevan, we provide the talent, technology, and trusted expertise needed to consistently deliver excellence in multi-site construction. sevan is an inc. 5000 fastest-growing company – great places to work 2024 – 2024 hire vets gold medallion award - best places to work in chicago ’20, ’21, ’22, ’23, – best places to work in construction 2023 summary:the senior project manager (spm), leads multi-site medical clinic construction projects for a dedicated client. the spm is responsible for full lifecycle project leadership from preconstruction through closeout, ensuring quality, safety, budget, and schedule goals are achieved. this position is ideal for a proven leader with strong client-facing experience, advanced technical knowledge, and the ability to manage multiple projects and teams simultaneously. this is a remote based role with required travel of up to 50% to job sites throughout georgia, tennessee, north carolina, and the surrounding areas. essential duties and re...
**project manager**: gea is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. approximately 18,000 employees in more than 60 countries contribute significantly to gea’s success - come and join them! we offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company. why join gea **job information** **reference number** jr-0033619 **job function** project management **position type** full time **site** calle 93 no. 12 - 14. of. 501, bogotá d.c. cundinamarca 110221 - your responsibilities and tasks: the key priorities for the role: - ensure that a project is completed on time and within budget, that the project's objectives are met and that everyone else is doing their job properly. moreover, oversee the project to ensure the desired result is achieved, the most efficient resources are used and the different interests involved are satisfied. the tasks and responsibilities for the role include: - general - coordinate project resources and third parties/contractors for the flawless execution of projects; - ensure that all projects are delivered on-time, within scope and within budget; - ensure resource availability and allocation; - develop project scopes and objectives, involving all relevant stakeholders and ensuring; - develop a detailed project plan to track progress; - use appropriate verification techniques to manage changes in project scope, schedule and costs; -...
Rive animator at stratifyiq, we connect top creative and technical talent with opportunities to support cutting-edge digital projects. we’re currently seeking a skilled rive animator for a short-term contract to help bring interactive 2d experiences to life. **about the role**: as a rive animator with stratifyiq, you’ll collaborate with our design and project teams to craft dynamic, developer-ready animations. you’ll transform svg and raster artwork into interactive elements through rigging, animation, and state machine wiring in rive. your work will power engaging user experiences, while our internal team handles the final integration. **key responsibilities**: - rig and animate 2d assets in the rive editor (using bones, constraints, meshes as needed) - build state machines and set up listeners for click/hover/drag; map to clear inputs (trigger/boolean/number) - develop multi-button uis within a single artboard (distinct hit areas, no overlap conflicts) - prepare organized, labeled rive files for seamless developer handoff; including input/events - ensure visual consistency and high-quality animation; iterate quickly based on feedback **qualifications**: - proven professional experience in rive (rive.app) with interactive/ui work (beyond timeline animation) - strong reel/portfolio showcasing buttons, toggles, menus, and micro-interactions built in rive - proficiency with svg and raster workflows; understands constraints, meshes, and nested artboards - detail-oriented, clear communicator, and reliable on short-term deadlines **preferred experience**: ...
About intouchcx intouchcx is a global leader in customer experience management, digital engagement, and ai and automation solutions. we immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. for over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. about the job the primary responsibilities for the it generalist position are the maintenance and repair of computer hardware and software in a break/fix environment. as it generalist, you will - install and test workstations (break/fix), fix performance issues, diagnose/replace hardware and software related problems - ensure workstations are functional (computer hardware peripherals/components) - be accountable for tracking and organization of physical hardware and other it assets - develop and manage organizational and it standards - maintain cleanliness and organization of the it department and stations - engage with internal and external clients providing updates and solutions, as well as ensuring compliance relating to all it components - provide generalized it support as required - interpret service delivery key metrics to problem solve - complete projects by coordinating resources and timetables with others - preserve assets by adhering to disaster recovery and backup procedures and information security and control structures - maintain quality service by establishing and enforcing organization standards - provide...
**job title**: cold caller / bilingual appointment setter - real estate **location**:remote (colombia-based). **job type**: part-time (20 hours per week). **about us**: we represent high-producing real estate agents by providing them with talented professionals in colombia to assist them in growing their businesses. our mission is to provide expert staffing solutions that help real estate professionals expand their reach and achieve their goals. **job overview**: we seek a proactive, bilingual cold caller and appointment setter to support a real estate agent who deals with highly time-sensitive and emotionally charged leads. your mission is to initiate contact with homeowners, identify motivation or urgency to sell, and either qualify the lead to pass it on to the agent or set the appointment directly when appropriate. this is not just a calling job. we’re looking for someone who can think fast, adapt scripts on the fly, and detect opportunities even in difficult conversations. **key responsibilities**: - place high-volume outbound calls to property owners, especially in pre-foreclosure, foreclosure, auction pipelines, or other distressed scenarios. use proven scripts to engage, qualify, and identify motivation while remaining empathetic to the client’s situation. - set appointments directly on the realtor’s calendar or pass on warm leads that meet qualification criteria. - record all interactions and notes in the crm with accuracy and attention to detail. handle objections with confidence and escalate potential high-priority leads to the realtor. - collabo...
Job overview: we are seeking an experienced and technically proficient technical customer success manager to join our team. this role is responsible for managing relationships with key clients, ensuring smooth onboarding, and driving long-term success with our digital solutions. the ideal candidate will have a strong background in customer success and digital product configuration, with the technical acumen to support api-based integrations and troubleshoot data-related issues. this is a hands-on role that requires cross-functional collaboration, a strong customer focus, and working knowledge of rest apis, json, and xml. key responsibilities: own and manage strategic client relationships, driving engagement, satisfaction, and retention. onboard new clients and support multi-market launches, ensuring timely configuration and alignment with business goals. design and customize digital menus using our platform, aligning layout, color schemes, and branding with client expectations. act as the customer’s advocate within the company, channeling feedback and requests to product, engineering, and marketing. troubleshoot and escalate issues as needed, ensuring prompt resolution within defined sla windows. provide technical support related to api interactions, including understanding request structures, endpoints, and responses. interpret and resolve data formatting issues using json and xml, supporting integration flows and troubleshooting. coordinate with cross-functional teams to ensure product stability, configuration consistency, and smooth client experiences. proact...
_location: medellín, colombia el poblado-milla de oro_ - **100% on-site**_ schedule: 8 am - 6 pm monday-friday. **work schedule may vary based on operational needs.** **competitive salary! above market rate, to be discussed during the interview** permanent contract we’re looking for a dedicated and experienced **team lead** to join our growing team. this role is ideal for a proactive leader passionate about performance, people development, and client satisfaction. **key responsibilities**: - supervise, coach, and mentor a team of front-line agents, ensuring consistent performance and adherence to kpis. - conduct regular performance reviews, feedback sessions, and 1:1s with team members. - monitor daily attendance, productivity, and service levels to ensure proper shift coverage and sla compliance. - assist with the onboarding, nesting, and uptraining of new hires or transitioning agents. - handle escalated customer issues and provide timely, effective resolutions. - collaborate with qa, training, and workforce teams to align performance and quality goals. - provide daily, weekly, and monthly performance reports to operations leadership and client stakeholders. - participate in internal and client calibration calls and ensure accurate documentation of updates. - maintain up-to-date knowledge of account processes, tools, and procedural changes. - lead by example, embodying and promoting client's values and culture. **skills, knowledge & expertise**: - proven experience in a supervisory or team lead role within a bpo or similar environment. - strong...
**about us**: **this position can be located in: colombia, mexico, or brazil.** at bcd meetings & events (bcd m&e;), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. as the world’s most trusted and innovative meetings and events agency, bcd m&e; cultivates a culture of people, passion and purpose to drive business forward. headquartered in chicago, with locations in 50+ countries across the world, bcd m&e;’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. while we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. **about the role** join our dynamic meeting planner team as a key partner in executing exceptional scientific events for our clients! in this role, you will be the main point of contact, guiding the event journey from concept to completion while ensuring alignment with client objectives. if you're passionate about delivering remarkable experiences and fostering strong client relationships, this is the perfect opportunity for you! **you're good at** - leading end-to-end event delivery from briefing to execution. - building and ma...
**title: team leader afr** **location**: gsc bog monitor afr service line program implemented in gsc bog, optimizing and reducing the complexity of processes, generating efficiency, increasing productivity and adding value to customers and businesses. **key responsibilities**: - actively lead the team of afr specialist in charge, looking for operational excellence through respect and results. - measure and control the performance of the program and resources according to the objectives defined. - during the implementation phase. - control the processes within the quality standards and guarantee the compliance with administrative rules. - actively participate and maintain an excellent relationship with process owners/ business partners. - provide timely feedback for the team in charge. - define the processes, kpi (smart), roles within the programs and find opportunities for improvement according to the needs of the client with the support of opex & transition manager. - analyze and present the capacity utilization of the programs in charge. - gsconnect usage and accuracy of the information. **skills / requirements**: - professionals in industrial engineering, business administration, international business or similar occupations. - min 4 years of work experience - min 1 years of experience leading teams. - previous experience in project management (desirable), active leadership and teamwork. - high level of english (dialogue, writing, listening). - high level of portuguese (desirable) - advanced level of ms excel and other ms office tools. - teamwo...
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Title: team leader (ofr) location: gsc bog monitor ofr service line program implemented in gsc bog, optimizing and reducing the complexity of processes, generating efficiency, increasing productivity and adding value to customers and businesses. key ...
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