1 week ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. at crg we are looking for an it agent who can provide assistance and technical support at first level to users related to infrastructure – comp...
At crg we are looking for an it agent who can provide assistance and technical support at first level to users related to infrastructure – computer hardware, networks, desktop software, telecommunications and mobile devices among others, based on its...
Job description pioneering innovative medical solutions to enhance lives, we seek a senior cloud operations specialist to drive our cloud infrastructure and services. this role involves designing, building, and maintaining secure, scalable, and highly available cloud infrastructure using infrastructure as code (iac) principles. the successful candidate will also develop and maintain operational tools for deployment, monitoring, and analysis, and perform infrastructure cost optimization. the ideal candidate will collaborate with architecture, development, and pmo teams to evaluate and identify optimal cloud solutions, ensuring high availability, security, and performance of our cloud environment. this is an exciting opportunity for a skilled cloud operations expert to join our team and contribute to the success of our organization. requirements - a minimum of 4 years' experience in cloud operations or similar field. - proven experience with one or more major cloud platforms (aws, azure, gcp). - familiarity with cloud monitoring, logging, and alerting tools (e.g., cloudwatch, azure monitor, elasticsearch, grafana, newrelic, dynatrace, datadog). - hands-on experience with ci/cd tools and scripting languages (e.g., bash, python, powershell). - working knowledge of infrastructure-as-code (terraform, cloudformation, or similar). - good understanding of itil concepts and service management best practices. benefits we offer a dynamic work environment, opportunities for professional growth and development, and a competitive compensation package. as a member of our team, you...
Job overview we are seeking an experienced electrical engineer v to join our electrical engineering team. this role will be pivotal in designing electrical circuits, systems, and equipment with a focus on power systems, electric service, and supply systems. key responsibilities - electrical installations design: design, plan, and coordinate electrical systems for various types of infrastructure. - electrical calculations: perform detailed electrical calculations for installations such as power distribution, lighting, emergency power systems, and electrical studies. - technical expertise: provide in-depth technical input for studies, designs, and technical assessments within the electrical engineering field. - interdisciplinary collaboration: participate in interdisciplinary project reviews to ensure cohesive and fully integrated designs. - quality control: conduct quality control reviews of electrical designs, calculations, and drawings to maintain high standards of accuracy and reliability. - technical specifications: prepare and manage technical specification sections related to electrical systems, ensuring they meet project requirements. requirements - bachelor's degree in electrical engineering + 8 years of experience or demonstrated equivalency of experience and/or education. - experience in developing medium voltage and high voltage drawings, quantities list, specifications, and reports in accordance with project requirements and industry standards (iec/ieee/ansi). - experience in medium voltage and low voltage systems, power utilities systems. - proficiency with...
About the role a banquet server is responsible for delivering exceptional guest experiences by serving food and beverages in a friendly, timely, and efficient manner. key responsibilities include: - managing guest queries and resolving issues promptly - serving food and beverage orders with attention to detail - maintaining knowledge of menu offerings and products - ensuring mise-en-place is well stocked at all floor stations - following correct reporting procedures for any issues requirements to succeed in this role, you should have: - excellent communication skills - a positive attitude and commitment to customer service - good grooming standards and ability to work in a fast-paced environment - the ability to work independently or as part of a team benefits this role offers opportunities for professional growth and development, as well as a chance to work in a dynamic and supportive team environment. what we look for we are looking for individuals who possess excellent communication skills, a positive attitude, and a commitment to delivering high levels of customer service. if you have experience in food and beverage or related industries, that's a plus! about us we are a leading hospitality company dedicated to providing exceptional experiences for our guests. our mission is to deliver outstanding service and create memorable moments for everyone we interact with....
Restaurant service expert we are seeking a skilled and courteous restaurant service expert to join our team. as a key member of our service staff, you will be responsible for providing exceptional dining experiences to our guests. about the role in this role, you will be responsible for managing guest queries in a friendly, timely, and efficient manner. you will need to have extensive knowledge of menu offerings and perform various tasks such as serving alcoholic and non-alcoholic beverages, maintaining well-stocked mis-en-place at all floor stations, and ensuring food and beverage orders are of high standard and delivered promptly. - manage guest queries in a friendly, timely, and efficient manner - serve alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations - ensure comprehensive knowledge of the menu and all products - maintain well-stocked mis-en-place at all floor stations - follow correct reporting procedures if faced with issues - ensure food and beverage orders are of a high standard and delivered promptly requirements to succeed in this role, you should demonstrate: - a commitment to excellent customer service - flexibility to adapt to various work situations - the ability to work independently or as part of a team preferred qualifications include: - experience in food and beverage service or related industries - knowledge of food hygiene regulations working for us we are a leading global hospitality company, offering a range of accommodations from luxury hotels and resorts to extended-stay and mid-priced hotels. our m...
💚 en alianza team 💛 estamos en búsqueda de un(a) kam comercial experto en el canal food service liderando cuentas claves a nivel nacional que eleve la gestión comercial al siguiente nivel. 📍 bogotá (presencial) 📄 contrato indefinido 💰 a convenir 🕐 lunes a viernes y sábados medio día 🎯 tu reto: desarrollar, fidelizar y potenciar cuentas nacionales del canal institucional (grandes cadenas de restaurantes, cafeterías, pastelerías, operadores de alimentación, entre otros), construyendo propuestas de valor personalizadas, con visión de largo plazo y enfoque en rentabilidad. 🛠️ responsabilidades clave: • desarrollar y fidelizar cuentas clave food service a nivel nacional. • negociar acuerdos estratégicos de alto impacto. • diseñar soluciones comerciales a la medida del cliente. • colaborar transversalmente con equipos clave para asegurar una propuesta de valor sólida. • identificar oportunidades de expansión dentro de cada cuenta. 🎓 perfil ideal: • profesional en áreas administrativas, mercadeo, gatronomia o afines • experiencia superior a 3 años como kam o ejecutivo comercial en food service • excel avanzado, alto nivel de análisis de datos • visión estratégica, orientación a resultados, ambición y alta adaptabilidad 🌱 ¿por qué alianza team? • compañía con propósito, innovación y sostenibilidad • programas de formación y desarrollo continuo • cultura de confianza, autonomía y liderazgo colectivo ✨ si buscas impactar, crecer y construir relaciones con visión ¡postúlate y acompañanos a alimentar un mejor mañana!...
Job title: event server about the role: we are seeking a skilled event server to join our team. as an event server, you will be responsible for providing exceptional service to guests in a friendly, timely, and efficient manner. key responsibilities: - manage guest queries in a professional and courteous manner. - serve alcoholic and non-alcoholic beverages in accordance with licensing regulations. - have extensive knowledge of menu offerings and products. - ensure mise-en-place is well stocked at all floor stations. - follow correct reporting procedures if faced with issues. - deliver food and beverage orders of a consistently high standard and in a timely manner. requirements: - high commitment to delivering excellent customer service. - flexibility to adapt to various work situations. - ability to work independently or as part of a team. the ideal candidate should possess strong communication skills, a positive attitude, and a passion for delivering exceptional guest experiences. we offer a range of benefits, including opportunities for career growth and development, competitive compensation packages, and a supportive work environment. hilton values diversity, equity, and inclusion, and we are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed....
Job opportunity: nighttime chef coordinator a skilled professional sought after to coordinate and expedite mealtime service on the production line. this key position is responsible for training new hires for line/station/pantry cook positions and ensuring seamless coverage across various stations as needed. the ideal candidate will be responsible for preparing and presenting high-quality dishes, contributing to an exceptional guest and member experience. key duties include: - coordinating kitchen staff to guarantee timely service and consistent food quality/presentation - preparing all food items according to recipes and handling procedures, maintaining high standards of quality and presentation - applying knowledge of cooking methods such as broil, sauté, grill, making soups and sauces, and general food prep; proper knife handling; maintaining temperature, sanitation, and light dessert plating - managing production charts and overseeing requisition procedures - training new line/station/pantry cooks to meet departmental standards - approving breaks, coordinating shift breakdowns, and cleaning - ensuring all work areas are clean and free from cross-contamination - reporting maintenance, hygiene, and hazard issues - complying with hotel security, fire regulations, and all health, safety, and food safety legislation - striving to meet departmental targets as part of the team - being environmentally conscious about our organization: hilton is a global leader in hospitality, committed to delivering exceptional guest experiences worldwide. our vision is to fill the earth w...
Data expert for subscription analytics we are seeking an experienced data expert to join our team. the ideal candidate will have a strong background in data analysis, sql, and business intelligence tools. - key responsibilities: - leverage complex data pipelines to design solutions that ensure accurate and timely delivery of data to stakeholders - own the quality assurance process of data to ensure reliable and accurate results - develop efficiency improvements across the data pipeline to ensure predictable delivery of data - collaborate with commercial teams to identify opportunities for data-driven strategic decisions - partner with commercial teams to understand customer use cases and design high-quality data solutions - ensure product updates align with technical and commercial teams about the role: - this is an entry-level position - full-time role with a remote-first setup - management and manufacturing industry experience preferred - technology and information media industries relevant skills required required skills: - expertise in sql, microsoft excel, and business intelligence tools - ability to organize and analyze large datasets with attention to detail and accuracy - critical thinking and analytical fundamentals - collaboration and communication skills - self-starter with time management and prioritization skills benefits: - opportunity to work with a diverse cross-functional team - professional growth and development with an early-stage team - remote-first setup with flexible working arrangements about us: - we are a leading provider of data and anal...
Senior legal manager opportunity this is an excellent opportunity to join our company as a senior legal manager. as a key member of our team, you will play a vital role in supporting legal matters in project development and project transactions. - responsibilities include risk control for the investment of our company in renewable projects, including participation in designing project acquisition plans, drafting, negotiation, revision, and review of contracts, risk evaluation and avoidance, project construction supervision, etc. - support the business line development teams and various other teams involved in drafting and negotiating documents related to their activities and the development of projects, including drafting, negotiating, and advising on commercial agreements such as epc agreements, land options, leases, connection agreements, ppas, tender documents, etc. - accompany projects through financial close, requiring review and drafting of loan agreements, security agreements, common terms agreements, liaising with lenders' legal advisors, etc. - research local laws, regulations, and policies, including company law, investment law, land law, construction law, civil and commercial law, and other related laws, photovoltaic and wind power project policies, and the practical operations of relevant laws and regulations. - study relevant laws and regulations related to the project and relative practical operations. - assist and supervise external law firms to complete project legal service work. qualifications requirements: - at least 8 years of legal experience in th...
Job title: contract obligation specialist this position involves reviewing commercial terms in contracts to ensure accurate invoice validation. - main responsibilities: - financial obligations setup and management: - perform vendor onboarding activities, such as contract and price book setup according to defined workflows and contractual financial conditions, - review contracts to identify commercial terms relevant for invoice validation, including pricing models, payment terms, and milestone conditions. - ensure that contract and po data required for invoice validation are accurately captured and structured in the obligation management/clm tool. - review and upload invoice validation documentation (service consumption or invoice backup information) in tools and perform gap analysis leveraging tools capabilities and reporting. - manage identified vendor invoice discrepancies liaising with adequate departments and stakeholders. - contract obligations monitoring: - timely review and monitor all contractual agreements using ai-powered obligation management/clm tools to ensure compliance with terms and conditions. - proactive issue identification: - utilize obligations management tools to identify early potential breaches in contractual obligations and general performance issues, escalating to relevant stakeholders as needed. about you - experience: experience in contract obligations management focused on invoice validation. - skills: strong analytics skills, results-oriented and effective verbal and written communication. experience using contract management software ...
Quality assurance specialist taskus is a unique company, powered by a collective of highly capable individuals who leverage technology and data to serve clients effectively. we offer a range of services including digital cx, trust & safety, ai services, risk & response, and consulting. the quality assurance specialist will be responsible for monitoring and evaluating the quality of customer interactions, identifying and recommending process improvements, maintaining documentation related to quality checks, and collaborating with team members to ensure consistent service quality. key responsibilities: - monitor and evaluate the quality of customer interactions - identify and recommend process improvements - maintain documentation related to quality checks - collaborate with team members to ensure consistent service quality requirements: - experience in quality analysis, process improvement, and customer interaction monitoring - strong analytical skills and attention to detail - excellent written and verbal communication skills - proficiency in ms office and quality management software - ability to work collaboratively in a team environment - bachelor's degree in business, quality management, or related field benefits: - full-time on-site role located in medellín - opportunity to work with a talented team of professionals - competitive salary and benefits package others: we're unlocking community knowledge in a new way. experts add insights directly into each article, started with the help of ai....
We are seeking a skilled ads campaign manager to join our team and help us develop, execute, and optimize our online paid advertising campaigns across platforms like google ads, linkedin, and meta. key responsibilities - develop and manage paid advertising strategies across google ads, linkedin ads, and meta ads. - set up, monitor, and optimize paid ad campaigns to ensure performance and roi. - write compelling ad copy and coordinate with our design team for creative assets. - conduct a/b testing on ads, landing pages, forms, and audience targeting and segmentation. - analyze campaign data and prepare monthly performance reports with actionable insights. - stay current with platform updates and industry best practices. requirements - c1/c2 english language proficiency. - at least 3 years of experience running paid ad campaigns on google, linkedin, and meta. - a strong understanding of performance marketing, lead generation, and conversion tracking. - experience working with utm links, conversion pixels, google tag manager, and crm tools. - a college degree or equivalent. benefits - a competitive hourly rate. - ongoing pay increments based on performance. - discretionary bonuses. - flexible holiday schedule. - self-care days. - gym/wellness allowance. - medical stipend after 6 months of service. - unlimited online fitness classes. about us we are a remote work company that values flexibility, innovation, and excellence. we offer secure long-term work opportunities, international experience, and the chance to enhance your english proficiency in a multicultural environ...
Job description we are seeking an experienced accounts payable process analyst to join our team. as a key member of our global business operations (gbo) team, you will be responsible for ensuring the effective and efficient operation of our source to pay processes. your primary focus will be on acting as the first point of contact for markets regarding any stp issues, working closely with requestors and other stp service delivery teams to ensure all stp issues are proactively picked up, resolved or channelled to the relevant gdbs team for resolution. you will also provide support that facilitates the accurate, efficient and timely setup and approval of purchase orders, manage e2e po lifecycle of all sap pos, supervising gr vs delivery date, manage balance circularization with the vendors with open po for their corresponding region and close pos based on relevant approvals collected by the stp process support team. about the role - acting as process expert, assist with supplier and requestor compliance issues, and ensure front-end users follow the right processes. - demonstrate high ownership over stp processes and their financial impact. - manage e2e po lifecycle of all sap pos, supervising gr vs delivery date, manage balance circularization with the vendors with open po for their corresponding region and close pos based on relevant approvals collected by the stp process support team. required skills and qualifications - bachelor's degree in a related field such as bcom, bba, bbm. - 3-5 years of experience in a computerized accounting department of a large, reputable...
Drive the brand image and product understanding on campus. the goal of this role is to reach new consumers, excite university students, increase sales, and manage the brand at your institution. this includes direct contact with customers, inviting product trial, and working at events to ensure an unforgettable brand experience. you will be responsible for: 1. engaging with students and promoting the brand 2. managing inventory and supplies 3. coordinating events and activations 4. providing excellent customer service we are looking for a highly motivated individual who is passionate about delivering exceptional results and making a meaningful impact. if you have a strong work ethic, excellent communication skills, and a passion for marketing, we want to hear from you! we offer a dynamic and empowering environment that fosters creativity, innovation, and growth. in this role, you will have the opportunity to develop valuable skills, build relationships with like-minded individuals, and contribute to a global brand. apply now to become a part of our team and take the first step towards a rewarding career! become a campus ambassador and unlock your full potential!...
Job title: director of information technology strategy we are seeking a seasoned it leader to drive technological innovation and growth in our organization. about the role the director of information technology strategy will be responsible for leading the development and implementation of our technology vision, aligning it with business objectives. this includes directing infrastructure, telecommunications, and service initiatives, as well as defining and implementing solutions for service indicators. main responsibilities - technology leadership: provide strategic direction for all aspects of information technology, ensuring alignment with business goals and objectives. - infrastructure management: oversee the planning, deployment, and maintenance of infrastructure, including network architecture, server administration, virtualization, storage, and data center operations. - project management: lead it projects from start to finish, ensuring successful delivery, on-time, within budget, and meeting quality standards. - team management: manage a team of it professionals, providing guidance, coaching, and development opportunities to enhance their skills and performance. - stakeholder management: communicate effectively with stakeholders, including senior management, employees, customers, and vendors, to ensure seamless collaboration and relationships. requirements - bachelor's degree in computer science, information technology, or related field; master's preferred. - at least 8 years of experience as an it manager, with 3+ years in leadership roles. - proficiency in en...
Pioneering healthcare solutions for a better tomorrow, our team focuses on developing cutting-edge medical products and technologies. we strive to improve lives by addressing chronic conditions, with a strong presence in advanced wound care, ostomy care, continence care, and infusion care. with a global footprint spanning almost 100 countries, we're united by a commitment to compassionate care. our diverse portfolio offers a range of benefits, from infection prevention and skin protection to enhanced patient outcomes and reduced care costs. as a senior cloud operations engineer, you'll be responsible for maintaining, monitoring, and optimizing our cloud infrastructure and services to ensure high availability, security, and performance. this role involves designing, building, and maintaining secure, scalable, and highly available cloud infrastructure using infrastructure as code (iac) like terraform. you'll also develop and maintain operational tools for deployment, monitoring, and analysis, and perform infrastructure cost analysis and optimization (finops). collaboration with architecture, development, and pmo teams to evaluate and identify optimal cloud solutions will be a key aspect of this position. main responsibilities: - maintain configuration and compliance with configuration management tools. - design, build, and operate the entire infrastructure. - ensure cloud operations are run efficiently and securely. - improve infrastructure-as-code (iac) and deployment pipelines (e.g., terraform). - collaborate with it security to prevent vulnerabilities and respond to...
Talent acquisition manager job title: talent acquisition manager - location:bogota about the role we are seeking an experienced talent acquisition manager to join our team. as a key member of our recruitment function, you will play a vital role in shaping our talent acquisition strategy and delivering exceptional hiring experiences for our business. this is an exciting opportunity to work with a dynamic team that is passionate about building a diverse and inclusive workforce. you will have the chance to collaborate with cross-functional teams, develop and implement innovative recruitment strategies, and drive business growth through effective talent management. about us: we are a global healthcare company that is committed to making a positive impact on people's lives. our team is dedicated to delivering exceptional customer service, driving innovation, and fostering a culture of excellence. key responsibilities: 1. develop and execute strategic recruitment plans to attract top talent and meet business objectives. 2. manage the full recruitment lifecycle, from sourcing and selection to onboarding and post-hire support. 3. collaborate with hiring managers and stakeholders to understand their recruitment needs and develop tailored solutions. 4. design and deliver training programs to improve recruitment skills and knowledge within the team. 5. analyze data and metrics to inform recruitment decisions and optimize processes. 6. maintain relationships with external vendors and partners to ensure seamless delivery of recruitment services. requirements: - proven tra...
Job title: banquet waiter/ess a banquet waiter/ess is responsible for delivering exceptional guest and member experiences while serving guests in a friendly, timely, and efficient manner. - key responsibilities: - manage guest queries in a friendly and efficient manner. - serve beverages and ensure knowledge of menu offerings. - ensure mis-en-place is well stocked at all floor stations. - follow correct reporting procedures if faced with issues. - deliver food and beverage orders to high standards and on time. - practice hilton grooming standards including uniform dress code, cleanliness, and personal hygiene. - comply with hotel security, fire regulations, and all health and safety legislation. required skills and qualifications: we are looking for individuals who possess the following skills and qualifications: - positive attitude - good communication skills - commitment to delivering high levels of customer service - excellent grooming standards - flexibility to respond to a range of different work situations - ability to work independently or as part of a team advantageous capabilities include: - experience in food and beverage departments - knowledge of food hygiene regulations - basic english language skills hilton is a global hospitality company dedicated to providing exceptional guest experiences. our vision is to fill the earth with the light and warmth of hospitality. join us and become part of a dynamic team that values innovation, teamwork, and customer satisfaction....
Cook a night is a challenging role that requires exceptional coordination and leadership skills. as a key member of the kitchen team, you will be responsible for expediting mealtime service on the production line, training new hires, and filling in at any station when needed. the ideal candidate will have strong knowledge of cooking methods, including broil, sauté, grill, and soups, as well as proper knife handling and sanitation procedures. they will also be able to prepare all food items according to recipe cards and maintain the highest quality and appearance of all foods sent from the kitchen. in addition to their technical skills, the successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. they will also be able to prioritize tasks, manage time, and meet deadlines while maintaining a high level of quality and attention to detail. this role is perfect for individuals who are passionate about delivering exceptional guest experiences and are looking for a dynamic and rewarding career in the hospitality industry. key responsibilities: - coordinates and expedites mealtime service - trains new hires - fills in at any station - maintains highest quality and appearance of all foods - prepares all food items according to recipe cards - ensures proper sanitation procedures required skills and qualifications: - strong knowledge of cooking methods - excellent communication and interpersonal skills - ability to work effectively in a fast-paced environment - prioritization and time m...
Job opportunity: global sourcing and contracting professional the merck & co. inc., is seeking a skilled global sourcing and contracting professional to join the business operations organization of gsmg, a pivotal role in driving efficient sourcing practices through a comprehensive end-to-end sourcing process. as a member of the gsmg team, you will collaborate with key business stakeholders to gain a thorough understanding of goods or services requirements, identify and assess viable suppliers, conduct rigorous rfx evaluations, finalize supplier selections, and negotiate and formalize contracts. key responsibilities: - collaborate with peers from other s&c; hubs to ensure knowledge sharing and effective day-to-day operations. - resolve issues and handle requests to ensure business stakeholder and category team satisfaction. - understand category strategy roadmaps and requirements to design effective s&c; processes and train the organization to meet established service levels. - identify opportunities for improvement of business stakeholder experience. - demonstrate tactical and strategic thinking, as well as creative problem solving to position the procurement organization as a tool for supporting the business. - manage execution of projects with value up to $5 million. - ensure end-to-end compliance contract management with 3rd parties, including drafting, negotiations, contract compliance, and execution. - complete internal and external 3rd party risk assessments prior to contracting and maintain accurate records of risk assessment findings and risk mitigation strateg...
Job title: ilearn learning management specialist "> job description: - as a member of the ilearn services team, you will support local requestors in operating their learning offer in ilearn. - you will contribute to process and service improvement and evolution for your perimeter. - ensure alignment with the global ilearn services operations team by participating in regular coordination meetings and training update sessions. - creation and re-versioning of specific learning objects such as online courses, on the job training, training curricula, creation of event/session for face-to-face training. - users profile creation and timely maintenance in accordance with ilearn user profile requirements. - learning assignments, registration and completion management. - reporting management. required skills and qualifications: - previous experience related to training administration is required. - stakeholder management, communication skills, and ability to work independently are necessary. - experience/ability to work with learning management systems is a must. - advanced english level or portuguese is desirable. benefits: - flexible working policies including up to 50% remote work. - private medical care, life, and health insurance, and gender-neutral paid parental leave. - diverse cross-cultural team with real business impact. - opportunities for growth and development. about you: at sanofi, we value diversity and inclusion. we strive to create an environment where everyone feels welcome and valued. join our team and be part of making a difference....
Job description: the successful candidate will lead the full end-to-end supply chain function, playing a critical role in ensuring product availability, operational agility, and strategic alignment with commercial growth priorities. this role requires a bold, visionary leader capable of transforming supply chain into a competitive advantage while role modeling strong leadership, ownership, and team empowerment. - lead and transform the full e2e supply chain: demand and supply planning, distribution, logistics, and customer service, ensuring excellence in service level, cost, and compliance. - drive leadership across the function: inspire, develop, and challenge a diverse team, fostering a high-performance culture rooted in accountability and collaboration. - be a strategic partner to the business: work closely with the country gm, commercial, finance, and global supply chain to align supply capabilities with growth ambitions. - enable simplification and agility: lead continuous improvement initiatives, process optimization, and data-driven decision-making. - own crisis management and resilience building: anticipate and proactively manage risks to guarantee uninterrupted product supply in a highly regulated and dynamic market. - champion a culture of collaboration and ownership across functions and with global stakeholders. required skills and qualifications: - experience: - 10+ years of progressive experience in supply chain leadership roles in healthcare, pharma, or fmcg. - strong understanding of and experience in planning, customer service, inventory management, war...
Operations information request analyst this role is responsible for completing detailed customer requests on operations policies, procedures, audit questionnaires and supplier onboarding. the operations information request analyst (oira) is a member of a larger team with the mission to provide detailed, accurate and timely information while managing the lifecycle of multiple requests from beginning to end. - follow the operations information request management process: - conduct a thorough review of incoming requests assigned - communicate and collaborate with team members as needed to determine the best course of action and provide a response that meets our customers' needs - utilize the content repository and other approved resources to complete requests - manage the lifecycle of requests from beginning to end and meet the applicable response service level objective (slo) - evaluate when necessary to ensure a timely response - ensure response documentation is complete, current, and stored appropriately - support continual content repository improvements by submitting new content for future use required skills and qualifications - a bachelor's degree in business information systems, engineering, business administration or a related field, or an equivalent combination of education and experience - proven years of relevant work experience in technical support, operational management, business analysis and management of cross-functional projects - knowledge of operations policies and procedures, bc/dr, infosec policies, physical security, industry certifications and data ...
¡Únete a nuestro equipo! en bogotá, estamos buscando un profesional para ocupar el puesto de operador de guest service. el candidato ideal deberá contar con un nivel de inglés b2 indispensable, así como tener formación técnica en hotelería o carreras afines. la labor principal del operador de guest service es garantizar la satisfacción de nuestros clientes, anticipándose a sus necesidades y brindando soluciones de forma proactiva. serás la cara amable y profesional que recibirán nuestros huéspedes, asegurando que su estadía sea inolvidable. el desempeño exitoso de este rol requerirá una excelente comunicación, orientación al servicio al cliente y capacidad para trabajar en equipo. si eres una persona con excelentes habilidades de comunicación y te apasiona la atención al cliente, te estamos buscando. - buscamos técnicos en hotelería y turismo o carreras afines. - es importante que hayas tenido experiencia en áreas de servicio al cliente. - el manejo del idioma inglés es muy importante. - durante el proceso observaremos y valoraremos las siguientes competencias: compromiso, comunicación eficaz, dinamismo y energía, integridad, orientación al cliente, trabajo en equipo y colaboración. beneficios en nuestra compañía contamos con un completo plan de beneficios, diseñado para crear experiencias con gente feliz. este plan incluye descuentos en alojamiento y alimentos, cupones de la felicidad, entre otros. nivel mínimo de educación: técnico (graduado) nuestra visión en ghl hoteles, entendemos que el trabajo no debe ser concebido sólo como una transacción o como un fin. nu...
About the role the ideal candidate for this delivery director position will possess exceptional leadership skills, strong project management expertise, and a proven track record of delivering complex software portfolios on time and within budget. they will be responsible for crafting and delivering digital solutions that unlock new levels of business value, developing and implementing strategic plans for software delivery aligned with business objectives, and overseeing a program of software development projects to ensure timely, budget-conscious, and high-quality delivery. - **key responsibilities:** - craft and deliver digital solutions that unlock new levels of business value. - develop and implement strategic plans for software delivery aligned with business objectives. - oversee a program of software development projects to ensure timely, budget-conscious, and high-quality delivery. - foster a culture of collaboration, empowerment, excellence, and continuous improvement across teams. - lead, mentor, and support delivery managers and their teams to drive performance and growth. - manage stakeholder relationships, including executive clients and internal leadership, ensuring transparent communication and alignment. - monitor and report on portfolio performance, risks, and financial kpis, implementing mitigation strategies as needed. - ensure adherence to quality standards, contractual obligations, and industry best practices. - drive process optimization through agile, lean, and other best practices to improve delivery efficiency. - identify and pursue business devel...
Eligibility b.e/m. e/m.sc. (cs/it) /mca/mba with 5-10 years of experience. location preferable to chennai candidates (no remote work) job description we are looking for an experienced customer service manager to provide excellent customer service. th...
Resumen customer service associate why tp? with a presence in more than 91 countries, we are the industry leader! great place to work has certified us as one of the best companies to work in the country and the world. we don’t stop innovating, and we...
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