Collections team lead americas page is loaded collections team lead americas apply remote type hybrid locations bogota time type full time posted on posted 30+ days ago job requisition id r29007 job title collections team lead americas external job advert job title: collections team lead americas position type: permanent location: bogota, colombia job family: collections about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will lead a collections team to ensure timely debt recovery and maintain positive relationships. responsibilities include overseeing collectors, developing strategies, analyzing data to optimize performance, and meeting kpis and slas. a strong background in collections, strategic thinking, team building, and talent development is required. in this role you’ll: lead and support a diverse team of professionals to achieve collective goals. ensure timely cash collections by collaborating with collectors on their portfolios, supporting achievement of kpi and sla targets, providing guidance and mentorship to enhance performance, and identifying opportunities to improve processes, people, and systems. facilitate investigations and negotiations with customers or sales teams to address and resolve escalated issues a...
Manager, service reliability engineering page is loaded manager, service reliability engineering apply remote type hybrid locations bogota time type full time posted on posted 23 days ago time left to apply end date: august 29, 2025 (12 days left to apply) job requisition id r29253 job title manager, service reliability engineering job title: manager, service reliability engineer position type: permanent location: bogotá, hybrid job family: service reliability engineer about your business area/department: navitaire, an amadeus company, is constantly trying to evolve the way the world thinks about travel. we are challenging industry norms by providing flexible systems on which our clients can deliver unequaled booking experiences. with more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines. navitaire offers a unique opportunity to make a large impact in the world of travel. as a member of the technology group at navitaire you will work closely with the our support teams, architects and product owners, all solutions are in azure, to offer all cloud services in our products. summary of the role: in navitaire the service reliability engineers create a bridge between development and operations by applying a software engineering mindset to system administration topics. the manager will lead the team responsible for working on projects or day to day operational activities aimed to ensure the reliability. this person will work with engineers, assist with monitoring, maintenance, and problem resolution of producti...
Time left to apply end date: august 29, 2025 (12 days left to apply) job requisition id r27892 job title about your business area/department: this role is part of a global infrastructure team responsible for automating and operating our critical dns infrastructure across cloud and on-prem environments. the team operates under a follow-the-sun model, ensuring 24/7 support and collaboration across regions. summary of the role: we are looking for a dns devops engineer who is essential to ensure the sta-bility, performance, and scalability of dns services across a multi-cloud envi-ronment, including infoblox, bind, and cloud-native dns platforms. you will work in a follow-the-sun model, collaborating with international teams to support a highly available and secure dns platform. this is a hands-on engineering role combining infrastructure-as-code (iac), automation, and operational excellence. in this role you’ll: · develop and maintain infrastructure-as-code (iac) for dns infrastructure using terraform. · design and implement automation for dns operations and deployments. · operate and support dns services across azure, gcp, aws, and on-prem environments (infoblox, bind). · ensure high availability, performance, and security of dns infrastructure. · troubleshoot dns-related issues and participate in incident response and root cause analysis. · collaborate with internal teams to support dns needs for applications and services. · improve monitoring and observability using tools like prometheus and grafana. · contribute to dns architecture design and standards. · parti...
Senior software development engineer page is loaded senior software development engineer apply remote type hybrid locations bogota time type full time posted on posted 5 days ago time left to apply end date: august 30, 2025 (13 days left to apply) job requisition id r29083 job title senior software development engineer ** all cvs must be submitted in english** about the business area/department: navitaire, an amadeus company, are proven innovators in the travel industry shaping the way the world thinks about travel. with more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines, navitaire offers a unique opportunity to make a large impact on the world of travel. navitaire is looking for a full-stack software engineer to join the business platform team. as part of the overall platform team, business platform supports our internal users by developing new and interesting applications, while helping fortify navitaire's internal technical platform by building scalable, maintainable, highly performant applications. summary of the role: this position is responsible for coding, testing, releasing, and supporting solutions based off navitaire's orion platform using c#, sql server, angular, and other technologies. in this role you'll: write code to implement requested features using guidance from, and collaboration with, team leads and architects follow and advocate for modern development coding best practices share the commitment to deliver high quality, reliable, working software on an agile cadence share knowledge on relevan...
Collections manager americas page is loaded collections manager americas apply remote type hybrid locations bogota time type full time posted on posted 30+ days ago job requisition id r29002 job title collections manager americas job title: collections manager position type: permanent location: bogota, colombia job family: collections about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will lead a collections team to ensure timely debt recovery and maintain positive relationships. responsibilities include overseeing collectors, developing strategies, analyzing data to optimize performance, and meeting kpis and slas. a strong background in collections, strategic thinking, team building, and talent development is required. in this role you’ll: lead and support a diverse team of professionals to achieve collective goals. ensure timely cash collections by collaborating with collectors on their portfolios, supporting achievement of kpi and sla targets, providing guidance and mentorship to enhance performance, and identifying opportunities to improve processes, people, and systems. facilitate investigations and negotiations with customers or sales teams to address and resolve escalated issues and concerns. monitor and review cases o...
Position type: permanent location: bogota, colombia job family: finance about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services include treasury management, source-to-pay processes, accounting, travel management, contract fulfillment, billing, and collections. summary of the role: you will manage a portfolio of key customer accounts to recover outstanding debts, ensure timely payments, and maintain positive relationships. in this role, you’ll: carry out dunning procedures, review exclusion proposals, issue notices, and initiate service suspension, reactivation, or termination based on customer activity. respond to customer inquiries, provide invoice copies, contract details, and support timely payments using internal systems like sap. communicate via phone and email to gather remittance details, reconcile payments, and request corrective actions. identify unapplied payments and recommend adjustments or refunds. collaborate with billing teams and stakeholders to resolve payment delays. review outstanding balances with account contacts and sales representatives. support team members and contribute to collection efforts aligned with kpis and slas. analyze kpi variances monthly and propose process improvements. manage reporting requirements, including aging analysis and performance tracking. about the ideal candidate: 3–5 years of experience in b2b collections or customer service in high-volume environments. experience in international business or shared service cen...
Senior service reliability engineer page is loaded senior service reliability engineer apply remote type hybrid locations bogota time type full time posted on posted 11 days ago time left to apply end date: july 31, 2025 (2 days left to apply) job requisition id r28102 job title senior service reliability engineer ** all cvs must be submitted in english** about the area/department: as part of amadeus hospitality, the main objective of the media division is to drive demand and boost client market shares by advertising their products in all the possible mediums and channels (web searches, web, social, gds, mobile). our customers are hotels who aim to attract more guests, cities or regions who want to attract more visitors as well as airlines who strive to attract more travelers. unlike many media agencies which only rely on third party software to run advertising campaigns, amadeus has created its own advertising platform praised by our customers, for handling unique use cases and allowing a more targeted approach. summary of the role: this platform was built as a microservices architecture , using all the recent technologies like go , scala , python , tensorflow , grpc , graphql , kafka , apache airflow , apache beam , redis , postgresql , deployed in 4 geographical regions across the globe, handling more than 200k transactions per second , relying on a pb-size data warehouse using google bigquery , and an innovative ai running 250k predictions per second, everything being hosted on gcp (google cloud platform). our infrastructure also follows the recent standards of the indu...
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