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Job description. guest service agent (hot0bpmt) job description guest service agent (job number: hot0bpmt) work locations work locations: hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a guest service agent provides recepti...
Resumen the expert must be able to comprehend and analyze the reason why the customer is calling and the appropriate procedure to resolve it. during the process, the agent must provide a specific resolution to each customer and assure an excellent call handling to meet customer expectations. in addition to politeness, empathy, soft skills, fluency with american english and german, focus on serving the caller are important requirements. responsabilidades handle and carefully respond to all inbound and outbound customer inquiries provide excellent customer service through active listening work with confidential customer information and treat it sensitively aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding maintain a continual working knowledge of our client’s products, services and promotions accurately document and update records in required systems requisitos technical skills high school graduate (must present diploma or certificate) english level: b2 or above german level: b2 or above competencies and specific skills communication skills customer orientation (empathy) problem resolution attention to detail work experience: not a must as long as candidate complies with skills and competencies...
Location: bogotá, colombia (hybrid) only resumes submitted in english will be considered telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. business messaging is a rapidly growing industry. telesign's apis connect some of the world's largest brands with their consumers to deploy rapid and critical communication. the reliability of our messaging platform serves as a foundation for our customers' mobile communication and operations. our role in messaging operations is proactively looking at worldwide messaging patterns, defining the optimal configuration per customer, and monitoring message delivery rates and general connectivity performance across our many messaging paths. about the role as business enablement associate at telesign, you will become an expert in global messaging requirements, including sender id registration, compliance, emerging trends, and omnichannel agent registration. the business enablement team is critical in supporting telesign's communications business. while the primary focus for this role will be assisting with recurring operational work and minimal customer interactions, this person will also have stretch opportunities to assist with key initiatives and projects related to process improvements, automation, communication o...
Job description this is a remote position. this job is open to colombian and philippine residents. schedule: manila time zone: tuesday to saturday, 3:00 am to 12:00 pm colombia time zone: monday to friday, 2:00 pm to 11 pm however, because of the different time zones and availability for our contacts in the us and canada, you might need to adjust the timing so you can connect with them effectively. remember, the more leads you can reach, the higher your potential commission. we hope this arrangement suits you well! client location or time zone: usa - edt company/client overview: the client is a leading online platform dedicated to connecting passionate anglers with experienced and knowledgeable fishing guides worldwide. job overview: we are looking for experienced sales agents who can tirelessly work the phones, engage callers, explain business use case and fees, and get subscribers excited to use services. the sales agents for this account can enjoy strong commissions. for applicants, please make sure to respond to the pre screening assessment and submit your voice recording. only shortlisted candidates will be contacted. responsibilities: contact outdoor activity guides and get them onto the client's platform. build relationships with outdoor activity guides through regular outreach to provide them free websites or online booking tools for their businesses and join an online marketplace of similar guides. create and update task flows in the client crm for tracking and progress. accomplish a checklist of required guide information for ...
This is where you save and sustain lives at baxter, we are deeply connected by our mission. no matter your role at baxter, your work makes a positive impact on people around the world. you'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. for over 85 years, we have pioneered significant medical innovations that transform healthcare. together, we create a place where we are happy, successful and inspire each other. this is where you can do your best work. join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission. at baxter , we are deeply connected by our mission. regardless of your role at baxter, your work has a positive impact on people around the world. you'll experience a sense of purpose across the organization, as we know our work improves outcomes for millions of patients. baxter products and therapies are found in nearly every hospital in the world, in clinics and at home. for more than 85 years, we've pioneered major medical innovations that transform healthcare. #aquí is where your skills will help save and sustain lives as an sr analyst workforce, your support will be essential for for utilizing contact center software to forecast and schedule, as well as reviewing service center trends to maintain optimal staffing levels. the ideal candidate will also proactively communicate identified intra-day risks to management, monitor team members, and assi...
Job description power service excellence in a high-impact tech environment join our client, mypass global , the trailblazing aussie tech company reshaping workforce compliance across 25 countries and counting . their award-winning mypass® platform is the “single source of truth” for high-stakes industries—digitizing credentialing, eliminating spreadsheets, and slashing admin costs by up to 70%. trusted by giants in energy, mining, healthcare, and more, mypass isn’t just building software—it’s setting the gold standard. if you thrive in fast-paced innovation and want to make compliance smarter, cleaner, and safer, this is your next big move. what you’ll actually be doing be part of our client’s team as a quality analyst customer support , where you'll monitor and evaluate customer interactions, deliver feedback, and drive service improvements. your role ensures every support experience meets top-tier standards—helping shape a smarter, sharper, and more customer-focused operation. job snapshot employment type: indefinite term contract shift: mixed shifts (start times between 5am–3pm or 8am–6pm, tuesday–saturday) work setup: onsite – bogotá, colombia (connecta) what you'll do day-to-day quality monitoring: conduct regular evaluations of customer support interactions (calls, emails, chats, tickets) to assess adherence to company standards and policies. performance analysis: analyze customer interactions to identify trends, improvement areas, and training needs among support representatives. feedback and coaching: provide constructive feedback and coaching based...
We are looking for a tl devops who has a good understanding of general devops, including code deployment processes in a multi environment development, and cloud migrations. you must be detail oriented and have experience managing offshore engineers, tracking progress, removing blockers, using jira as well as runbooks. as a tl devops your main responsibilities will be: • integrate observability best practices throughout the devops lifecycle using aws, dynatrace, splunk, grafana, circleci, argocd• develop and maintain automation scripts and tools for real-time monitoring and proactive system management• use advanced performance monitoring tools to swiftly identify and resolve system issues, maintaining slas• bridge gaps between development, operations, and business units, advocating for observability best practices and training team members• continuously innovate and improve observability with new tools and practices within the aws ecosystem• document observability practices thoroughly, ensuring compliance with internal standards and regulatory requirements• proficiency with aws cloudwatch, dynatrace, splunk, grafana• track record of proactively identifying and resolving issues using observability data, improving system reliability to be successful at this role, we expect you to have the following experience and skills: • you must reside in latam• advanced english skills • jenkins administration and management (server/agent level)• ci/cd processes, change and release management, release engineering with powershell, bash, or python• additional ci/cd tools (circleci, octopus...
Job description agileengine is one of the inc. 5000 fastest-growing companies in the us and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do - partner with sales and business teams to identify client needs and participate in sales calls to shape compelling ai offerings; - collaborate with clients to define ai roadmaps, prioritize use cases, and translate business needs into actionable ai solutions; - design and lead proof-of-concepts (pocs) using generative ai (e.g., llms, rag pipelines, agents) and predictive ai (e.g., forecasting, classification, clustering); - act as a trusted strategic advisor, helping clients understand where ai fits in their product or data journey; - collaborate with internal teams to ensure a smooth transition from early consulting phases to implementation; - contribute to proposals, workshops, and documentation for ai adoption initiatives; - optionally: evangelize our capabilities by writing, speaking, or mentoring internally. must haves - 5+ years of ai/ml experience , with proven delivery of both predictive and generative ai solutions in business settings; - demonstrated consulting experience (e.g., client-facing, pre-sales support, fractional cto work, or agency consulting); - hands-on experience with generative ai t...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. uses a customer relationship application or database to record activities and research product information. job level requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tas...
Smarter sales. seamless experiences. powered by innovation. our client, sp data digital, is a trailblazer in the business consulting and services industry, specializing in ai-powered sales and customer experience (cx) solutions . headquartered in toronto with teams across north america, they fuse human expertise with cutting-edge technology to help brands scale faster and engage smarter. recognized for innovation and impact, they offer a dynamic environment where tech meets strategy—perfect for professionals ready to grow with a global, future-focused leader. job description as a predictive dialer specialist , you’ll manage and optimize dialer systems to drive outbound campaign performance. from configuring strategies to real-time monitoring and compliance, your expertise ensures that every call counts—delivering results through precision, analytics, and innovation. job overview employment type: indefinite term type contract shift: 12:00 pm – 8:00 pm est (some saturdays may be required) work setup: work from home / remote your daily tasks manage and optimize the predictive dialing system to ensure efficient outbound call delivery and campaign execution support call center operations by ensuring agents connect effectively with customers through proper configuration and monitoring of dialing strategies, schedules, and compliance protocols operate and manage the predictive dialer system (e.g., livevox, noble, five9, genesys) to support outbound campaigns monitor campaign performance in real time to ensure optimal contact and connection rates configure, adjust, ...
At techbiz global, we are providing recruitment service to our top clients from our portfolio. we are currently seeking a conversion and retention agents to join one of our clients' teams. if you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. job title: conversion & retention agent locations: anywhere about the role: we’re seeking dynamic conversion and retention agents to join a fast-paced, high-energy sales environment in the capital market and igaming sectors. your mission? turn leads into clients and keep them engaged and trading. responsibilities: engage new leads, convert them into active clients maintain strong relationships with existing clients upsell and cross-sell financial products or services provide high-level client support to boost retention meet and exceed kpis in a performance-driven setting native or fluent in english + one of the following: spanish, german, dutch, french, italian, portuguese, etc. 1–2+ years’ experience in conversion/retention excellent communication & negotiation skills results-driven, motivated by performance and bonuses ability to work under pressure in a target-driven team why join: competitive base salary + generous commissions international, multicultural work environment opportunity to grow within a leading industry relocation assistance may be provided...
Perform bilingual screening, answer to incoming or make outgoing calls from/to the customers to address their concerns, answer questions and inquiries, set up appointments, troubleshoot problems, provide information and handle complaints regarding the organization’s products or services accordingly. responsibilities include : english level c1 or better. having conversations with customers professionally and responding to customer inquiries and complaints. researching required information using available resources. handling and resolving customer questions regarding products or customer service problems and situations as needed. providing customers with the organization’s service and product information. processing forms, orders, and applications requested by the customers. identifying, escalating priority issues and reporting to the high-level management. routing inbound calls to the appropriate resources. following up complicated customer calls where required. completing call notes and call reports as necessary and updating them in the crm software. job requirements: high school diploma excellent communication skills, including verbal, reading and written skills ability to work with others good computer skills multi-tasking skills excellent people skills...
Customer service analyst location co-barranquilla posted date 19 hours ago(12/13/2023 2:20 pm) job id 2023-3010 # positions 29 category business support job summary the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity responsibilities • answer customer calls regarding client services (passports and visas) • meet all agent kpi’s including call efficiency, quality, quantity, and nps customer satisfaction scores. • treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. • walk customers through the process and educate them on the requirements. • educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passport. • resolve customer concerns through a one call resolution vision. • listen carefully to our customers to ensure appropriate responses. • tactfully handle upset customers with empathy. • mirror service offerings to travel needs – offer upgrades/downgrades appropriately. • communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. • input all concerns or suggestions for company follow-up, as well as survey responses. • adhere to department guidelines when servicing our customers. • complete the necessary follow-up actions to notify the a...
About the role an amazing opportunity has arisen for a workday configuration/vendor technology senior specialist . this role is responsible for assisting with the support of both global talent acquisition (gta) and talent management of our company’s technology solutions, with a focus on global talent acquisition vendors. in this position, you will work closely with process and solutions leads within hr technology, as well as the global centers of excellence (coes) and operations teams. you will support, assess, and manage new demand for business requests, identifying and recommending alternative solutions related to these functional areas. this will entail heavy configuration of the workday application and the supporting vendor systems (e.g., phenom people and ajinga). you will operate in a complex and matrixed environment, applying your hr functional and technical expertise to drive performance. the ideal candidate will be an accomplished hr team member with project or operational team experience working globally. what you will do: assist with the support of both global talent acquisition (gta) and talent management of our company’s technology solutions, focusing on global talent acquisition vendors. work closely with process and solutions leads within hr technology, as well as the global centers of excellence (coes) and operations teams. support, assess, and manage new demand for business requests, identifying and recommending alternative solutions related to these functional areas. engage in heavy configuration of the workday application and the supporting vendor systems...
Job description this is a remote position. 40 hours a week work schedule: monday through friday 1 am - 10 am utah time (includes 1 hr unpaid break) monday through friday 12 pm - 9 pm utah time (includes 1 hr unpaid break) position overview: we are seeking a dedicated and customer-centric individual to join our saas fulfillment team as a customer support agent . in this role, you will serve as the first point of contact for clients, providing exceptional support and troubleshooting assistance. your ability to communicate effectively, solve problems efficiently, and ensure a seamless customer experience will be key to success. responsibilities: customer service excellence: develop in-depth knowledge of the company’s saas products and services. respond to customer inquiries promptly and professionally. handle customer complaints with empathy and problem-solving skills. maintain clear and timely communication with both clients and internal teams. collaboration: work with teams across customer success, implementation, product management, engineering, and marketing. become a product expert to assist clients more effectively. participate in scheduled team meetings outside of regular shift hours. analysis and reporting: track and analyze key performance metrics related to customer support. contribute to reports on support activities, customer feedback, and service performance. continuous learning and improvement: stay informed on industry trends and best practices. engage in ongoing training sessions to enhance knowledge a...
This is an on-site position based in bogota, colombia. only applications in english will be reviewed. medical experience is not required for this role. candidates with a background in hospitality / customer service / are encouraged to apply! apollo xcm is looking for the best 'patient relations specialist' who will be responsible for providing excellent customer service to patients, answering all phone calls / text messages and emails, as well as facilitating and coordinating communication between patients, family members, and medical staff. what you'll be doing: scheduling patient appointments and making reminder calls. obtaining patients' addresses, contact details, insurance information, and medical records. updating and verifying patient information. answering, investigating, and directing patient requests to the appropriate medical staff member and following up with patients to ensure their inquiry or complaint has been satisfactorily resolved. performing administrative and clerical duties, such as e-filing paperwork, entering payments, issuing invoices, among others. participating in the construction of standard operating procedures and making contributions to improve those established. requirements minimum educational requirements: professional degree or technologist degree + relevant experience bilingual (spanish and english), with strong proficiency both verbal / written - in both languages. the required english level is c1 or above. this is a must, since 100% of communications will be in english. experience working as a patient rep...
Join our cooperative persuasion team! at grupo coomeva , we are seeking a telephone sales consultant to retain and maintain our members who wish to leave the cooperative nationwide. what will your mission be? communicate with members to understand their needs and persuade them to remain part of our cooperative. what do we offer? salary: $1,423,500 + legal benefits. commissions: between $1,000,000 - $3,000,000 approximately, with no ceiling and benefits. hiring: temporary with possibility of renewal. training time: 1 month (paid training). working modality: on site. hours: monday to friday from 8 am - 6 pm and 2 to 3 saturdays a month from 8 am - 12 pm. what do you need to apply? minimum of 1 year of experience in a call center, in areas of retention and sales of intangible products. academic training: technicians and above. key skills we value: closing sales. effective persuasion. customer retention capacity. customer service telemarketing and b2c are a plus. we look forward to meeting you soon!...
* descripción empresa: somos más de 90 mil personas que, día a día, dedicamos nuestra pasión y energía a cumplir nuestro propósito de “simplificar y disfrutar más la vida”. propósito que hoy vive a través de nuestro ecosistema físico y digital en todas nuestras empresas (falabella retail, sodimac, ikea, tottus, mallplaza, falabella inmobiliario, falabella.com, linio, falabella financiero, banco falabella, falabella soriana, seguros falabella, fazil, fpay y falabella corporativo) y países (argentina, brasil, chile, china, colombia, india, méxico, perú y uruguay). valoramos las distintas miradas porque entendemos que la diversidad es la clave de nuestra innovación. queremos ir más allá de cualquier límite, desafiarnos constantemente, divertirnos haciendo lo que nos gusta y dejar huella en lo que hacemos. y sabemos que existe una forma de hacerlo: como un solo equipo. conoce más oportunidades para vivir la #experienciafalabella en https://muevete.falabella.com/ * misión del cargo: coordinar y dirigir la gestión del back office de los agentes que dan soporte a peticiones, quejas y reclamos asociados por los clientes * funciones del cargo: velar por el cumplimiento del sla, productividad, satisfacción del cliente y calidad, grupal e individual del equipo. asegurar la asignación diaria de los casos que ingresar a la cola del equipo (asegurar el control del backlog). gestionar los agentes del equipo por ranking y validar porque se cumplan los parámetros de calidad. asegurar la correcta capacitación (inicial y continua) de los agentes en base al feedback de calidad. destrabar p...
Rockwell automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. with more than 28,000 employees who make the world better every day, we know we have something special. behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. we welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. and if that’s you we would love to have you join us! job description your responsibilities: you will configure network access and permissions for wiz deployments across ra's vast cloud environments you will define and configure firewall rules, security groups, and iam permissions to allow the secure access to cloud resources and apis to integrate wiz into the environment you will configure data collection and scanning connectors to allow the flow of relevant information. this includes vpc flow logs, nsg flow logs, cloudtrail, azure monitor agent, fw logs you will define and deploy security policies to multiple cloud environments you will perform testing and validation of wiz deployment and integration into the environments you will onboard it security & application teams you will collaborate with teams to integrate wiz with existing tooling and workflows. you will define templates and standards for application and it security teams within wiz to ensure ease...
Job title associate qa engineer external job title: qa engineer position type : permanent location : bogota, hybrid job id: job family: product quality assurance about your business area/department: flying is easy, isn't it? you are used to catching planes to fly all around the world. check in, print your boarding passes, drop your bags, go through the security, then board the plane... it's no rocket science. is it really that simple? do you really know how it works behind the scenes? are you curious to know what it takes to be cleared to fly by the regulatory authorities? how the check-in agent will charge you for excess baggage or kindly waive the excess? have you ever wondered what happens when a flight is delayed or cancelled? how does the airline make sure that you get your connecting flight? this is a very complex business, always changing, where any mistake can severely damage the airline reputation and business, and where all airlines have their set of specificities that we need to accommodate. we are managing the world leading airline passenger servicing system - a system that provides check-in and boarding services to approximately 150 airlines and 1 billion passengers each year. we're looking for enthusiastic qa engineers to work with our developers and product analysts and help us to assurance the quality of the solutions and fixes delivered to our customers in our departure control system (dcs) product of customer management to address these. the role is based at our bogota development center. you will join the team that maintains the software that handles the ...
Proveer soporte a los negocios de importación y exportación de la empresa - realizar las reservas de acuerdo con los procedimientos para cargas en tránsito por bog, de todas las estaciones - manejo de reservas cms que implica, elaboración de reservas, reprogramación de cargas en los diferentes vuelos, seguimiento y conexiones, asignaciones de espacios - seguimiento a los manifiestos de carga de los clientes - mantener archivo de clientes actualizado - administraciones y asignación de guías aéreas para clientes - mantener informados a los clientes con detalles de salidas, información de seguimiento para las conexiones (network y/o off network) y apoyarlos en cosos de problemas con embarques, en los vuelos de exportación - asistir a los clientes con información correcta sobre nuestros servicios de acuerdo con los estándares de la empresa - registrar en los sistemas, la información correspondiente a las exportaciones aéreas (reservaciones, instrucciones especiales, así como otros datos de relevancia para la operación de carga) - identificar clientes y/o embarques potenciales - organizar con operaciones la programación de vuelos gfs - apoyar la gestión comercial en los procesos administrativos de las importaciones (notificación de llegada), según sea requerido - asegurar el uso correcto del modulo tgv para todos los propósitos de servicio al cliente - investigar, analizar, leer y manejar todos los reportes internos necesarios para determinar y tomar las acciones apropiadas para asegurar la satisfacción del cliente - mínimo dos años de universidad o título universi...
**sobre nosotros** somos la empresa #1 en mercadeo digital para las pymes en puerto rico. buscamos expander nuestro team a colombia. **objetivo general del puesto** **¿qué buscamos?** el consultor de telemercadeo es encargado de ponerse en contacto con posibles clientes para lograr agendar una cita. con el fin de proveer información acerca del producto y sus características, con la única finalidad de que los consultores de medios logren convencer a los prospectos y cerrar la venta. **requisitos**: - un año (1) o más de experiência como representante de tele-marketing, ventas,cobros o rol similar. - bachillerato completado en administración de empresas o área relacionada. - excelente conocimiento sobre sistemas de computadora (ejemplo: crm software) y sistema de telefonía. - enfocado a resultados y el poder cumplir la cuota semanal de citas requeridas. - habilidad para aprender sobre nuestros productos y/o servicios, saber describirlos y explicarlos a posibles prospectos. - ofrecer seguimiento a posibles prospectos para conseguir cita. - ser persuasivo y hábil en el manejo de objeciones. - excelente comunicación verbal en español. - infopáginas is an employer with equal opportunities in employment and affirmative action. (m/f/v/d)_ 6resi884xw...
Si buscas un trabajo estable, bien remunerado y con oportunidades de crecimiento, esta es tu oportunidad […] ubicación: cra 51b #80-58, piso 21, edificio smart office center, barranquilla (100% presencial) […] ⏳ horario de training: lunes a viernes, 8 am - 6 pm (on site) ⏰ horarios en operación: turnos rotativos de 8 am - 6 pm, 9 am - 7 pm y 10 am - 8 pm (no estudiantes) […] jornada: 45 horas semanales (lunes a domingo con días libres rotativos) […] como call center agent, serás el primer contacto entre nuestra empresa y los clientes, brindando asesoría legal a personas con multas de tránsito...
Si buscas un trabajo estable, bien remunerado y con oportunidades de crecimiento, esta es tu oportunidad […] ubicación: cra 51b #80-58, piso 21, edificio smart office center, barranquilla (100% presencial) […] ⏳ horario de training: lunes a viernes, 8 am - 6 pm (on site) ⏰ horarios en operación: turnos rotativos de 8 am - 6 pm, 9 am - 7 pm y 10 am - 8 pm (no estudiantes) […] jornada: 45 horas semanales (lunes a domingo con días libres rotativos) […] como call center agent, serás el primer contacto entre nuestra empresa y los clientes, brindando asesoría legal a personas con multas de tránsito...
¡estamos buscando agentes de servicio al cliente! ubicación: murano - calle 40sur 41-44, envigado horario: disponibilidad completa de lunes a domingo, 24/7, con 2 días libres a elección de operaciones remuneración: $2.600.000 + auxilio de transporte + bonificación por métricas y performance ¿quiénes somos? somos un equipo especializado en el manejo de solicitudes de remolque y asistencia en carretera para nuestros socios de servicio. como network solutions agent, jugarás un papel clave equilibrando las necesidades de nuestra empresa, proveedores, socios y clientes. responsabilidades: atender llamadas de proveedores de servicio de manera rápida, amigable y eficiente resolver dudas sobre trabajos y asistencia con la aplicación que tenemos. gestionar problemas complejos escalándolos al equipo de red cuando sea necesario negociar tarifas adicionales y realizar investigaciones sobre solicitudes específicas desescalar clientes molestos mediante escucha empática y soluciones beneficiosas ¿qué necesitas? inglés b2 6 meses de experiencia en customer service actitud positiva y proactiva habilidades comunicativas y escritas disponibilidad 24/7 con turnos rotativos ¿qué ofrecemos? 2 días libres a la semana capacitación totalmente paga remuneración competitiva, más recargos dominicales, nocturnos y auxilio de transporte oportunidades de crecimiento dentro de la empresa contrato indefinido y directo con nosotros ¡Únete a nuestro equipo y sé parte de la mejor experiencia en asistencia en carretera!...
¡estamos buscando agentes de servicio al cliente! […] horario: disponibilidad completa de lunes a domingo, 24/7, con 2 días libres a elección de operaciones remuneración: $2600000 + auxilio de transporte + bonificación por métricas y performance […] somos un equipo especializado en el manejo de solicitudes de remolque y asistencia en carretera para nuestros socios de servicio como network solutions agent, jugarás un papel clave equilibrando las necesidades de nuestra empresa, proveedores, socios y clientes […] ✔ atender llamadas de proveedores de servicio de manera rápida, amigable y eficiente ✔...
Join to apply for the global forwarding operations agent role at traffic tech join to apply for the global forwarding operations agent role at traffic tech get ai-powered advice on this job and more exclusive features. global forwarding operations ag...
Are you an established real estate agent feeling capped at your current brokerage? ready to stop drowning in administrative tasks and start focusing on what you do best – closing deals and serving clients? vybe realty is seeking driven, experienced r...
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