**a culture of purpose: where will your bcd m&e; career take you?** as perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. we are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. are you interested in adding to both our mission and our energy? **business analyst** we're looking for a business analyst to join our chicago office or virtual. you will work directly with our client to tell a compelling story out of complicated data through data analytics and visualizations. our business intelligence focused projects will challenge your analysis skills, strategic and tactical decision-making ability, storytelling and creativity. **your responsibilities** - analyze, interpret and tell a story from client financial, operational and performance data to provide fact-based recommendations to drive smm program enhancements, reduce costs, streamline process and increase savings - test the systems of record for consistency and properly escalate issues for a quick resolution; ensure that all proper parties are informed of issues; report on inconsistencies - ensure accurate and appropriate reporting is implemented to support sla (service level agreement) and kpi (key performance indicators) reporting - benchmark data against industry, regional, and global standards to assist in developing internal and account roadmaps - responsible for quality control of meeting data and data integrity - responsible for quality control of meeting data and data integri...
**a culture of purpose: where will your bcd m&e; career take you?** as perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. we are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. are you interested in adding to both our mission and our energy? **account manager** we're looking for an account manager to join our dynamic team. in this role, you will drive strategic business initiatives and optimize the way we do business with key client accounts. you will be focused on many areas including program strategy, innovation, financial performance, quality of service, preferred vendor performance, business development and client retention. this role will have you leading, collaborating, challenging the status quo, and constantly reaching for the next step with your customer. if you are ready to go for it, this is the perfect role for you. **your responsibilities** - work with operations management to identify customer opportunities for process improvement, consulting solutions, strategy, and growth - work with customers to develop strategic business objectives for the meetings program focused both on client and bcd m&e; objectives - work alongside business analyst to identify and maintain reporting requirements for customers while providing them business insights and analytics to identify gaps and opportunities - serve as primary point of authority on the terms and deliverables of the assigned client contracts to ensure contractual obligations ar...
**a culture of purpose: where will your bcd m&e; career take you?** as perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. we are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. are you interested in adding to both our mission and our energy? **business analyst** we're looking for a business analyst to join our chicago office or virtual. you will work directly with our client to tell a compelling story out of complicated data through data analytics and visualizations. our business intelligence focused projects will challenge your analysis skills, strategic and tactical decision-making ability, storytelling and creativity. **your responsibilities** - analyze, interpret and tell a story from client financial, operational and performance data to provide fact-based recommendations to drive smm program enhancements, reduce costs, streamline process and increase savings - test the systems of record for consistency and properly escalate issues for a quick resolution; ensure that all proper parties are informed of issues; report on inconsistencies - ensure accurate and appropriate reporting is implemented to support sla (service level agreement) and kpi (key performance indicators) reporting - benchmark data against industry, regional, and global standards to assist in developing internal and account roadmaps - responsible for quality control of meeting data and data integrity - responsible for quality control of meeting data and data integri...
**a culture of purpose: where will your bcd m&e; career take you?** as perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. we are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. are you interested in adding to both our mission and our energy? **attendee engagement coordinator (customer service coordinator)** become part of the collective! we are looking for professional and personable individuals who excel at providing the optimal customer service experience. as an attendee engagement coordinator, your primary responsibility will be to provide phone customer service support. you will be expected to use critical thinking and your resources to provide solution-driven customer service to our online registrants and event attendees. additionally, you will support administrative projects for both our online registration and group air teams. our culture is teamwork and collaboration for successful delivery. we are looking for individuals who embody and naturally promote that mindset. **your responsibilities** - provide shift coverage phone support and customer service for our online registrants and event attendees - assist with various data and administrative projects supporting event and travel logistics management **you're good at** - providing professional and friendly phone customer service in a high pace environment - following processes - critical thinking problem solving and using resources to find answers - picking up technol...
**about us**: at bcd meetings & events (bcd m&e;), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. as the world’s most trusted and innovative meetings and events agency, bcd m&e; cultivates a culture of people, passion and purpose to drive business forward. headquartered in chicago, with locations in 50+ countries across the world, bcd m&e;’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. while we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. **about the role**: as an accounts payable specialist, you'll be responsible for entering check requests and manual payments into the peoplesoft system, ensuring invoices have the correct approval levels, meeting payment deadlines, and processing different pay cycles daily. you'll also manage bank relationships, ensuring payment accuracy and compliance with argentinean accounting and banking laws. **you're good at**: - managing diverse personalities and fostering collaboration. - processing vendor/client invoices accurately and efficiently. - meeting deadlines and ensuring checks are issued co...
**about us**: at bcd meetings & events (bcd m&e;), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. as the world’s most trusted and innovative meetings and events agency, bcd m&e; cultivates a culture of people, passion and purpose to drive business forward. headquartered in chicago, with locations in 50+ countries across the world, bcd m&e;’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. while we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. **about the role**: as the business director for meetings & events, you will be the go-to person for all operational, commercial and financial aspects of the market. your role involves overseeing employee engagement, client retention, new sales, and financial growth for the business. leading cross-functional operational teams, identifying areas for efficiency improvement, and ensuring compliance achievement. you'll also be responsible for developing training strategies, managing clients and supplier relationships, and fostering a culture of teamwork **you're good at**: - leading by example and a...
**a culture of purpose: where will your bcd m&e; career take you?** as perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. we are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. are you interested in adding to both our mission and our energy? **attendee engagement coordinator (customer service coordinator)** become part of the collective! we are looking for professional and personable individuals who excel at providing the optimal customer service experience. as an attendee engagement coordinator, your primary responsibility will be to provide phone customer service support. you will be expected to use critical thinking and your resources to provide solution-driven customer service to our online registrants and event attendees. additionally, you will support administrative projects for both our online registration and group air teams. our culture is teamwork and collaboration for successful delivery. we are looking for individuals who embody and naturally promote that mindset. **your responsibilities** - provide shift coverage phone support and customer service for our online registrants and event attendees - assist with various data and administrative projects supporting event and travel logistics management **you're good at** - providing professional and friendly phone customer service in a high pace environment - following processes - critical thinking problem solving and using resources to find answers - picking up technol...
Job description resumen del cargo programar y ejecutar las actividades necesarias para la captación, vinculación y mantenimiento de los asociados. asegurar el incremento de las ventas y la apertura de nuevas negociaciones principales responsabilidades generar oportunidades de vinculación efectivas con los pvi a través de directorios de agencias, operadores, referidos, eventos y ferias visitar y presentar el portafolio de servicios a clientes potenciales con base en las necesidades y expectativas de los mismos desarrollar tácticas comerciales garantizando la vinculación con clientes potenciales que generen rentabilidad para la compañía realizar todo el trámite administrativo para la vinculación del pvi en la compañía y asegurar la veracidad en la información proporcionada elaborar y desarrollar el plan de trabajo para el mantenimiento de los pvi según la cantidad de transacciones incluyendo las visitas que se deben realizar mensualmente ejercer los controles necesarios para los riesgos ocasionados por manejo inadecuado del pvi que comprometan la imagen de la compañía coordinar las capacitaciones de interés general para los pvi en compañía de los diferentes proveedores de servicio comunicar oportunamente a los pvi toda la información correspondiente a las novedades presentadas en los procedimientos y operaciones de la compañía implementar estrategias que fortalezcan las relaciones comerciales con los pvi educación /conocimiento/ experiencia técnico o tecnólogo en hotelería y turismo o carreras administrativas con experiencia en servicio al cliente...
**a culture of purpose: where will your bcd m&e; career take you?** as perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. we are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. are you interested in adding to both our mission and our energy? **account manager** we're looking for an account manager to join our dynamic team. in this role, you will drive strategic business initiatives and optimize the way we do business with key client accounts. you will be focused on many areas including program strategy, innovation, financial performance, quality of service, preferred vendor performance, business development and client retention. this role will have you leading, collaborating, challenging the status quo, and constantly reaching for the next step with your customer. if you are ready to go for it, this is the perfect role for you. **your responsibilities**: - work with operations management to identify customer opportunities for process improvement, consulting solutions, strategy, and growth - work with customers to develop strategic business objectives for the meetings program focused both on client and bcd m&e; objectives - work alongside business analyst to identify and maintain reporting requirements for customers while providing them business insights and analytics to identify gaps and opportunities - serve as primary point of authority on the terms and deliverables of the assigned client contracts to ensure contractual obligations ...
**make your move!** we are proud to give our team members ownership over the direction and speed in which they grow - and we are so glad you are interested in continuing to grow with us internally with this opportunity. **controlling support, bcd m&e; global & emea** as a controlling support member you will support the emea controlling department of m&e;, which is responsible for emea and global controlling in running their reports and analyzing data. you offer broad support to the controlling team where you are responsible for a diversity of management reports. next to this you support all other bcd meetings & events departments with management information and company economic calculations to optimize business and use of assets and prepare and analyze different management reports. **your responsibilities** - leading month end closing process and set up of various forecasts and budget for several countries - report and analyze on results and kpis via dashboards and management report - analyzing margins, costs, projects and profit centers - making calculations for business cases - manage the controlling inbox; assisting colleagues with queries and ad hoc requests - review cost assumptions periodically during forecast and budget periods **we are looking for you if your profile matches the following -** - exceptional excel skills, including mastery of advanced formulas, pivot tables, power query, and data visualization techniques. - advanced proficiency in sap fico, with expertise in setting up variants, layouts for data analysis. - good written and verbal c...
**job summary**: prepare responses to requests for proposal (rfps), request for quotations (rfqs) and requests for information (rfis), presentations, case studies and any other request for written information on behalf of the bcd travel commercial teams. supports and assists team members for the purposes of proof reading and editing the same. **job specific essential duties & responsibilities**: - writes quality responses to requests for a wide variety of proposals including multinational proposals, as well as researching answers required to respond the rfps. - works with business development personnel to ensure our features and benefits for prospective and current customers are well articulated and clear throughout any submission. - manages the proposal development process and individual bid team to ensure timely proposal completion including; acting as primary point of communication within the proposal development process; establishing and managing timelines and deliverables; scheduling meetings, taking and distributing meeting notes; coordinating with the pricing team and ensuring that the proposal is submitted to client according to established deadlines and delivery methods. - leads conference calls/meetings with multiple levels of management and contributors; keeps calls on topic and ensures appropriate sales strategy is developed; works with stakeholders to validate strategy in global business context. - ensures proposals, supporting materials and client-facing documents are accurate for grammar, style, continuity and content. - proof reads and edits propos...
**resumen del cargo** el coordinador de m&e; es responsable de apoyar al cliente y al equipo de operaciones en la ejecución de reuniones y eventos exitosos, manteniendo un alto nível de servicio al cliente. este puesto se encargará de orientar a los clientes sobre nuestros servicios y de calificar todas las solicitudes de reuniones. el coordinador de reuniones también es responsable de cerrar y conciliar los archivos, preparar las facturas finales, gestionar el proceso de comisiones, la integridad de los datos y otras tareas de contabilidad y análisis de datos. **principales responsabilidades** **comunicación** - coordinar las reuniones del equipo. levantar y distribuir actas **integridad de los datos** - responsable del control de calidad de los datos de las reuniones. hacer un seguimiento de las incoherencias, la información que falta, etc. - formar al equipo en la introducción de datos cuando sea necesario. - responsable de la organización y el mantenimiento de todos los archivos de las reuniones. - responsable de la coordinación y creación de etiquetas de identificación y tarjetas de carpa a petición del cliente. garantizar el suministro adecuado de papel de marca. - actualizar los procedimientos operativos estándar (poe) según sea necesario. hacer recomendaciones para mejorar los procesos. **gestión de proyectos** - calificar todos los detalles de la reunión y asignarlos a los miembros del equipo adecuados**.** **contabilidad** - conciliar todos los expedientes y preparar las facturas finales dentro de los plazos establecidos. asegurarse de que todos los ...
Job summary prepare responses to requests for proposal (rfps), request for quotations (rfqs) and requests for information (rfis), presentations, case studies and any other request for written information on behalf of the bcd travel commercial teams. supports and assists team members for the purposes of proof reading and editing the same. duties & responsibilities proposal production - writes quality responses to requests for a wide variety of proposals including multinational proposals, as well as researching answers required to respond the rfps. - works with business development personnel to ensure our features and benefits for prospective and current customers are well articulated and clear throughout any submission. - manages the proposal development process and individual bid team to ensure timely proposal completion including; acting as primary point of communication within the proposal development process; establishing and managing timelines and deliverables; scheduling meetings, taking and distributing meeting notes; coordinating with the pricing team and ensuring that the proposal is submitted to client according to established deadlines and delivery methods. - leads conference calls/meetings with multiple levels of management and contributors; keeps calls on topic and ensures appropriate sales strategy is developed; works with stakeholders to validate strategy in global business context. - ensures proposals, supporting materials and client-facing documents are accurate for grammar, style, continuity and content. - proof reads and edits proposals and bus...
**a culture of purpose: where will your bcd m&e; career take you?** as perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. we are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. are you interested in adding to both our mission and our energy? **attendee engagement coordinator (customer service coordinator)** become part of the collective! we are looking for professional and personable individuals who excel at providing the optimal customer service experience. as an attendee engagement coordinator, your primary responsibility will be to provide phone customer service support. you will be expected to use critical thinking and your resources to provide solution-driven customer service to our online registrants and event attendees. additionally, you will support administrative projects for both our online registration and group air teams. our culture is teamwork and collaboration for successful delivery. we are looking for individuals who embody and naturally promote that mindset. **your responsibilities** - provide shift coverage phone support and customer service for our online registrants and event attendees - assist with various data and administrative projects supporting event and travel logistics management **you're good at** - providing professional and friendly phone customer service in a high pace environment - following processes - critical thinking problem solving and using resources to find answers - picking up technol...
**resumen del cargo** el coordinador de m&e; es responsable de apoyar al cliente y al equipo de operaciones en la ejecución de reuniones y eventos exitosos, manteniendo un alto nível de servicio al cliente. este puesto se encargará de orientar a los clientes sobre nuestros servicios y de calificar todas las solicitudes de reuniones. el coordinador de reuniones también es responsable de cerrar y conciliar los archivos, preparar las facturas finales, gestionar el proceso de comisiones, la integridad de los datos y otras tareas de contabilidad y análisis de datos. **principales responsabilidades** **comunicación** - coordinar las reuniones del equipo. levantar y distribuir actas **integridad de los datos** - responsable del control de calidad de los datos de las reuniones. hacer un seguimiento de las incoherencias, la información que falta, etc. - formar al equipo en la introducción de datos cuando sea necesario. - responsable de la organización y el mantenimiento de todos los archivos de las reuniones. - responsable de la coordinación y creación de etiquetas de identificación y tarjetas de carpa a petición del cliente. garantizar el suministro adecuado de papel de marca. - actualizar los procedimientos operativos estándar (poe) según sea necesario. hacer recomendaciones para mejorar los procesos. **gestión de proyectos** - calificar todos los detalles de la reunión y asignarlos a los miembros del equipo adecuados**.** **contabilidad** - conciliar todos los expedientes y preparar las facturas finales dentro de los plazos establecidos. asegurarse de que todos l...
**a culture of purpose: where will your bcd m&e; career take you?** as perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. we are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. are you interested in adding to both our mission and our energy? **attendee engagement coordinator (customer service coordinator)** become part of the collective! we are looking for professional and personable individuals who excel at providing the optimal customer service experience. as an attendee engagement coordinator, your primary responsibility will be to provide phone customer service support. you will be expected to use critical thinking and your resources to provide solution-driven customer service to our online registrants and event attendees. additionally, you will support administrative projects for both our online registration and group air teams. our culture is teamwork and collaboration for successful delivery. we are looking for individuals who embody and naturally promote that mindset. **your responsibilities**: - provide shift coverage phone support and customer service for our online registrants and event attendees - assist with various data and administrative projects supporting event and travel logistics management **you're good at**: - providing professional and friendly phone customer service in a high pace environment - following processes - critical thinking problem solving and using resources to find answers - picking up tech...
**resumen del cargo** el coordinador de m&e; es responsable de apoyar al cliente y al equipo de operaciones en la ejecución de reuniones y eventos exitosos, manteniendo un alto nível de servicio al cliente. este puesto se encargará de orientar a los clientes sobre nuestros servicios y de calificar todas las solicitudes de reuniones. el coordinador de reuniones también es responsable de cerrar y conciliar los archivos, preparar las facturas finales, gestionar el proceso de comisiones, la integridad de los datos y otras tareas de contabilidad y análisis de datos. **principales responsabilidades** **comunicación** - coordinar las reuniones del equipo. levantar y distribuir actas **integridad de los datos** - responsable del control de calidad de los datos de las reuniones. hacer un seguimiento de las incoherencias, la información que falta, etc. - formar al equipo en la introducción de datos cuando sea necesario. - responsable de la organización y el mantenimiento de todos los archivos de las reuniones. - responsable de la coordinación y creación de etiquetas de identificación y tarjetas de carpa a petición del cliente. garantizar el suministro adecuado de papel de marca. - actualizar los procedimientos operativos estándar (poe) según sea necesario. hacer recomendaciones para mejorar los procesos. **gestión de proyectos** - calificar todos los detalles de la reunión y asignarlos a los miembros del equipo adecuados**. ** **contabilidad** - conciliar todos los expedientes y preparar las facturas finales dentro de los plazos establecidos. asegurarse de que t...
Resumen del cargoaplicar, consolidar y fortalecer las competencias en el area de conocimiento que contribuyan al desarrollo optimo de las tareas definidas por el area de contabilidad.principales funcionesrealizar la creación de terceros en la plataformarecibir, verificar y consolidar información registrada en las facturas radicadasasignar a los auxiliares contables las facturas que deben ser causadasrealizar causaciones de solicitudes de pagosrealizar consolidación de estados de cuenta.estudiante de contabilidad o carreras afinesautorización por parte de la universidad o centro de formación para realizar practicas mediante contrato de aprendizaje #j-18808-ljbffr...
Job description where will your career take you? we're not just any travel management company. we help clients travel smart and achievemore. manager, operations job summary: the manager, operations is responsible for the overall management and performance of the travel operations including operational performance, client servicing and retention, employee management and budgetary and cost management. this position demonstrates an extensive understanding and applicability of all areas in the travel industry, call center operations and client servicing. essential duties and responsibilities: handling incoming requests - strong understanding of a client policies and processes, determining the impact to the operation team as changes are implemented strong understanding of a client policies and processes, determining the impact to the operation team as changes are implemented has a strong understanding and accurately and provides direction on a large spectrum of travel supplier rules maintains and seeks expansion of current knowledge of various industries (travel management, account management, contact center operations, etc.) supports bcd travel and client driven initiatives leads the effort or provides direction to review current work processes, procedures and policies, seeking efficiencies and effectiveness improvements making sure company objectives are met quality and service excellence - reviews operations performance reports and provides direction and implements programs to improve the performance of the operations against goals consistently follows bcd travel guidelines...
Job description bring your passion and energy to our growing team. we're hiring! travel agent (hybrid/remote) full time or part time, location as a travel consultant, you are the face of our company. you'll communicate and respond to request for current and new clients, helping them travel smart and achieve more. do you communicate effortlessly and have customer service at heart? -- read on! as a travel agent, you will search and confirm travel reservations for the customer strong understanding of a client travel policy and can consistently provide consultation to the customer fulfill all requests regarding necessary regulations (dot, tsa, passports, visas, etc.) provide the client with the required industry information, such as low fares, exchange costs, and penalties seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported about you you have travel agent experience relevant skills in gds sabre strong verbal and written communication skills in english solid working knowledge of the travel industry, policies, procedures, and processes about us we're a market leader in travel management: we help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. we operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually...
Sobre nosotros: en bcd meetings & events (bcd m&e), ofrecemos más que servicios de planificación de reuniones y eventos: creamos conexiones que inspiran, motivan y generan cambios en el comportamiento de nuestros clientes. como la agencia de reuniones y eventos más confiable e innovadora del mundo, en bcd m&e fomentamos una cultura basada en las personas, la pasión y el propósito para impulsar los negocios hacia adelante. con sede en chicago y presencia en más de 50 países, nuestro equipo de más de 1,800 personas está comprometido con la sostenibilidad y el éxito de nuestros clientes, nuestro negocio y nosotros mismos. nuestros valores están en el centro de todo lo que hacemos, y buscamos personas que quieran ser parte de algo especial, que puedan estar a la altura de nuestros estándares y que disfruten aportando su perspectiva única. si bien no podemos garantizar que cada día será el mejor (¿quién puede?), sí podemos prometerte una comunidad de personas que realmente se preocupan, lideran con empatía, un entorno de trabajo flexible con increíbles beneficios y desafíos que realmente significan algo. descubre cómo es la vida en bcd m&e en bcdme.com/careers resumen del puesto: el project accountant es responsable de preparar la facturación final del cliente y gestionar la conciliación financiera, así como el informe de rentabilidad del programa y el gasto en proveedores. revisa las facturas finales de los proveedores y las compara con los servicios contratados para garantizar su precisión. esta posición trabaja en estrecha colaboración con los equipos de operaciones y gestión...
Sobre nosotros: en bcd meetings & events (bcd m&e), ofrecemos más que servicios de planificación de reuniones y eventos: creamos conexiones que inspiran, motivan y generan cambios en el comportamiento de nuestros clientes. como resumen del puesto: el meeting coordinator apoya al equipo de operaciones de argentina en la ejecución de reuniones y eventos, asegurando un alto nivel de servicio al cliente. sus responsabilidades incluyen tareas administrativas, seguimiento de slas, gestión de bases de datos, solicitudes de pago, conciliación de eventos y rendiciones. además, debe garantizar la correcta documentación en plataformas como smartsheet o cvent, supervisar procesos administrativos y brindar soporte al equipo para cumplir con los objetivos de bcd y del cliente. funciones principales: gestión administrativa y operativa: brindar soporte en la gestión de eventos y cumplimiento de slas. coordinar y dar seguimiento a facturas, pagos y conciliaciones con proveedores. mantener actualizados los datos de eventos en plataformas como smartsheet y cvent. garantizar la documentación adecuada en las carpetas de cada evento. elaborar reportes y cruces de información entre plataformas de bcd y del cliente. soporte al equipo: responder consultas administrativas y brindar apoyo al equipo de eventos. capacitar al equipo en procesos internos, manejo de plataformas y estándares de calidad. actuar como facilitador para el envío de información entre áreas. control de calidad e integridad de datos: asegurar la precisión y coherencia de los datos en los sistemas de gestión. realizar seguimiento d...
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