Unlock a career in business process improvement with this exciting opportunity! job description this role is responsible for delivering critical analytical insights, resolving operational challenges, and driving continuous process improvement within the global service and repair team. the ideal candidate will possess strong analytical, problem-solving, and synthesizing skills, with the ability to work independently and collaboratively with cross-functional teams. a day in the life: - investigate and resolve issues related to system processes, workflows, and data anomalies. - liaise with cross-functional teams to identify root causes of operational issues and recommend actionable solutions or system enhancements. - collaborate with it partners to improve processes and systems, ensuring accuracy, consistency, and compliance. required skills and qualifications to be successful in this role, you will need: - bachelor's degree. - at least 5 years of experience as a business analyst. - strong communication and influencing skills, with the ability to communicate effectively with business and it stakeholders. - flexible and resilient team player with strong interpersonal skills. - adaptable, able to work across teams and functions in a multinational environment. benefits this role offers a competitive salary and flexible benefits package, including a short-term incentive plan. you will also have the opportunity to contribute to a dynamic and inclusive culture that values lifelong learning. about us we are a leading global healthcare technology company, committed to impr...
Job title: business analyst - revenue operations the ideal candidate will possess a strong understanding of our business environment and be able to engage with key stakeholders, act as an internal consulting partner, and drive quality and revenue assurance programs. key responsibilities: - develop a thorough understanding of our business processes and identify areas for improvement. - engage with key stakeholders, including sales, finance, and controllership teams, to understand their pain points and develop solutions. - drive quality and revenue assurance programs to ensure compliance and prevent revenue risks. - become a process sme in the centralized team and institute quality checks across the business operations lifecycle. - develop documentation, such as sops, process flows, and user journey maps. - support workstream leads in successful implementation and change management efforts. - monitor process kpis and drive continuous efficiency improvements. - maintain daily logs and draw tactical insights for interventions. requirements: - experience in driving sales operations or business operations in b2b services organizations. - business consulting experience or dealing with unstructured situations and applying first principles thinking for problem-solving. - 3-5 years of experience, preferably with a finance background or management degree. - exposure to project management, stakeholder management, and excellent communication skills. - domain knowledge in b2b sales processes, sales productivity tools (e.g., salesforce crm, cpq, contracting tools). about us: we are...
About the role this is an exciting opportunity to support and participate in various projects across different departments and areas, ensuring that standard processes are followed. you will interact with all levels of the organization to report metrics, maintain sales activities, and ensure that ongoing operations meet the appropriate service level agreements. as a key member of our team, you will be responsible for supporting project managers, analyzing business needs, and developing solutions to improve business processes....
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