HOUSEKEEPING HOSPITALITY SPECIALIST - (IUI862)

Housekeeping attendant job description the primary goal of this role is to deliver exceptional guest experiences by providing efficient and effective housekeeping and laundry services. key responsibilities: - maintaining high standards in housekeeping and laundry as per hotel brand standards - monitoring the appearance, standards, and performance of team members, emphasizing training and teamwork - providing excellent guest service - assisting with room availability and release in coordination with floor housekeeping supervision - managing departmental controls such as employee scheduling, key control, incident logging, and linen and uniform management - checking guest information in crm to meet preferences and requests timely - requesting flowers and special linen embroidery for occasions like weddings, maternity, or memorials - managing monthly lost and found items and donations - checking and coordinating the cleaning or repair of uniforms - controlling document and personnel traffic within the department, including daily linen release and laundry operations - handling daily guest clothing releases for laundry service - closing monthly laundry expenses and provisions - replacing the laundry attendant during absences or days off required skills and qualifications: - planning and organizational skills - good oral and written communication skills - previous laundry experience - strong interpersonal skills - intermediate proficiency in computers and microsoft office - high commitment to customer service - excellent cleanliness standards benefits: hilton offers a range...