About four seasons: four seasons is powered by our people. we are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated. our team members worldwide create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart. we believe that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. at four seasons, we recognize familiar faces, welcome new ones, and treat everyone with respect and kindness. whether you work with us, stay with us, live with us, or discover with us, our purpose is to create lasting impressions by connecting deeply with people and the world around us. about the location: located on colombia’s caribbean coast in the historic city of cartagena, four seasons is revitalizing landmark buildings dating back to the 16th century. experience the charm of the getsemaní neighborhood with 131 accommodations, including 27 suites. enjoy four restaurants and lounges, two ballrooms, a spa, fitness center, and two rooftop pools. with timeless style and legendary service, four seasons is shaping cartagena’s new cultural hub. about the role: the role is responsible for welcoming and registering guests, managing reservations, and providing information about hotel facilities and services. it involves answering phone calls, coordinating special requests, resolving guest issues, managing check-out processes, and ensuring all transactions are accurate and efficient. t...
Collective hospitality we are the travel scene for the next generation of adventurers. with over 70 unique and vibrant properties across southeast asia, south and central america, we bring you slumber party, bodega hostels, path, and socialtel resorts-each a playground of epic experiences designed for the bold, the social, and the endlessly curious. development hotel coordinator (architects or engineers) destination group is a global real estate development company with interests in hospitality projects in asia, central america, and south america. the company is involved in real estate projects as an investor/developer as well as a real estate advisor/development manager to third party clients. products include 4 and 5 star resorts, restaurants, and social accommodation hospitality projects. primary function a development coordinator at destination is responsible for assisting the vp of development with overall project execution on assigned projects. the development coordinator will assist in ensuring compliance with the project business plan and all aspects of the development process, as well as managing the execution of certain tasks as determined by the project's vp of development. project execution will include due diligence, programming, design, entitlements, construction, completion and opening, warranty and closeout. duties & responsibilities - assist in the day-to-day management of development projects including the oversight of project construction teams and consultants. - assist with procurement of easements, entitlements, off-site agreements and permits. - as...
Collective hospitality we are the travel scene for the next generation of adventurers. with over 70 unique and vibrant properties across southeast asia, south and central america, we bring you slumber party, bodega hostels, path, and socialtel resorts-each a playground of epic experiences designed for the bold, the social, and the endlessly curious. development hotel coordinator (architects or engineers) destination group is a global real estate development company with interests in hospitality projects in asia, central america, and south america. the company is involved in real estate projects as an investor/developer as well as a real estate advisor/development manager to third party clients. products include 4 and 5 star resorts, restaurants, and social accommodation hospitality projects. primary function a development coordinator at destination is responsible for assisting the vp of development with overall project execution on assigned projects. the development coordinator will assist in ensuring compliance with the project business plan and all aspects of the development process, as well as managing the execution of certain tasks as determined by the project's vp of development. project execution will include due diligence, programming, design, entitlements, construction, completion and opening, warranty and closeout. duties & responsibilities assist in the day-to-day management of development projects including the oversight of project construction teams and consultants. assist with procurement of easements, entitlements, off-site agreements and permits...
Como una empresa joven y ambiciosa, collective hospitality está en una trayectoria de rápido crecimiento y evolución. estamos constantemente buscando nuevas formas de mejorar nuestros servicios y ampliar nuestro alcance. collective hospitality somos la escena de viajes para el aventurero de la próxima generación. con más de 70 propiedades únicas y llenas de energía en el sudeste asiático, américa del sur y central, te ofrecemos slumber party, bodega hostels, path y socialtel resorts; cada una un parque de experiencias épicas diseñadas para los audaces, sociales y eternamente curiosos. asistente de recursos humanos estamos buscando un auxiliar o asistente de rh dinámico y orientado a resultados para unirse a nuestro equipo. el candidato ideal será responsable de asistir en los procesos del área como procesos de ingresos, modificaciones y terminaciones. este rol requiere fuertes habilidades de organización, una gran capacidad para manejar procesos de gestión y el compromiso de proteger información de la empresa. asistencia en procesos de ingreso asistencia en procesos de modificación en contratos actuales asistencia en proceso de retiro o terminaciones procesos de onboarding y de rh manejo de documentación de rrhh y otras cumplimiento y políticas garantizar que todas las prácticas de rh se cumplan con las leyes laborales locales y las políticas de la empresa mantener los documentos de la empresa organizados y sin acceso a terceros. lo que buscamos: nivel de inglés: intermedio educación: licenciatura en recursos humanos, administración de empresas ...
Collective hospitality we are the travel scene for the next generation of adventurers. with over 70 unique and vibrant properties across southeast asia, south and central america, we bring you slumber party, bodega hostels, path, and socialtel resorts—each a playground of epic experiences designed for the bold, the social, and the endlessly curious. development hotel coordinator (architects or engineers) destination group is a global real estate development company with interests in hospitality projects in asia, central america, and south america. the company is involved in real estate projects as an investor/developer as well as a real estate advisor/development manager to third-party clients. products include 4 and 5-star resorts, restaurants, and social accommodation hospitality projects. primary function a development coordinator at destination is responsible for assisting the vp of development with overall project execution on assigned projects. the development coordinator will help ensure compliance with the project business plan and all aspects of the development process, managing the execution of tasks as determined by the project's vp of development. project execution includes due diligence, programming, design, entitlements, construction, completion, opening, warranty, and closeout. duties & responsibilities assist in the day-to-day management of development projects, including oversight of project construction teams and consultants. assist with procurement of easements, entitlements, off-site agreements, and permits. assist with the selection, contrac...
Como una empresa joven y ambiciosa, collective hospitality está en una trayectoria de rápido crecimiento y evolución. estamos constantemente buscando nuevas formas de mejorar nuestros servicios y ampliar nuestro alcance. collective hospitality somos la escena de viajes para el aventurero de la próxima generación. con más de 70 propiedades únicas y llenas de energía en el sudeste asiático, américa del sur y central, te ofrecemos slumber party, bodega hostels, path y socialtel resorts; cada una un parque de experiencias épicas diseñadas para los audaces, sociales y eternamente curiosos. front office manager we are looking for an experienced front office manager to lead and oversee the daily operations of the front desk team. this role is key to ensuring exceptional guest experiences, maintaining smooth check-in and check-out processes, and optimizing front office efficiency. as a front office manager , you will manage the reception team, coordinate with other departments, and uphold the highest standards of customer service and operational excellence. key responsibilities: guest experience & service excellence - supervise the front desk team to ensure a warm welcome and seamless check-in/check-out experience for all guests. - handle guest inquiries, special requests, complaints, and escalations with professionalism and efficiency. - monitor guest satisfaction and implement strategies to enhance service quality. - ensure all staff follow customer service protocols and brand standards. front office operations & administration - oversee the daily operations of ...
Como una empresa joven y ambiciosa, collective hospitality está en una trayectoria de rápido crecimiento y evolución. estamos constantemente buscando nuevas formas de mejorar nuestros servicios y ampliar nuestro alcance. collective hospitality we are the travel scene for the next generation of adventurers. with over 70 unique and vibrant properties across southeast asia, south and central america, we bring you slumber party, bodega hostels, path, and socialtel resorts—each a playground of epic experiences designed for the bold, the social, and the endlessly curious. development hotel coordinator (architects or engineers) destination group is a global real estate development company with interests in hospitality projects in asia, central america, and south america. the company is involved in real estate projects as an investor/developer as well as a real estate advisor/development manager to third party clients. products include 4 and 5 star resorts, restaurants, and social accommodation hospitality projects. primary function a development coordinator at destination is responsible for assisting the vp of development with overall project execution on assigned projects. the development coordinator will assist in ensuring compliance with the project business plan and all aspects of the development process, as well as managing the execution of certain tasks as determined by the project’s vp of development. project execution will include due diligence, programming, design, entitlements, construction, completion and opening, warranty and closeout. duties & responsibilities assi...
Como una empresa joven y ambiciosa, collective hospitality está en una trayectoria de rápido crecimiento y evolución. estamos constantemente buscando nuevas formas de mejorar nuestros servicios y ampliar nuestro alcance. collective hospitality somos la escena de viajes para el aventurero de la próxima generación. con más de 70 propiedades únicas y llenas de energía en el sudeste asiático, américa del sur y central, te ofrecemos slumber party, bodega hostels, path y socialtel resorts; cada una un parque de experiencias épicas diseñadas para los audaces, sociales y eternamente curiosos. housekeeping lead as housekeeping lead , you are a multi-tasking, resourceful, and detail-oriented professional who thrives in a fast-paced environment. you are passionate about maintaining high standards in cleanliness, organization, and guest satisfaction. you embrace change and enjoy taking on different responsibilities to ensure smooth operations across multiple locations. key responsibilities (but not limited to): housekeeping operations & team leadership - lead and supervise housekeeping teams across different properties, ensuring high cleanliness and maintenance standards. - conduct regular inspections of rooms and common areas to guarantee they meet brand quality and hygiene standards. - provide training and guidance to housekeeping staff, ensuring adherence to operational procedures and safety guidelines. - support the operations manager & room supervisor in maintaining the overall presentation of rooms and shared spaces. - coordinate with the maintenance team to address and resolve ...
Collective hospitality we are the travel scene for the next generation of adventurers. with over 70 unique and vibrant properties across southeast asia, south and central america, we bring you slumber party, bodega hostels, path, and socialtel resorts-each a playground of epic experiences designed for the bold, the social, and the endlessly curious. development hotel coordinator (architects or engineers) destination group is a global real estate development company with interests in hospitality projects in asia, central america, and south america. the company is involved in real estate projects as an investor/developer as well as a real estate advisor/development manager to third party clients. products include 4 and 5 star resorts, restaurants, and social accommodation hospitality projects. primary function a development coordinator at destination is responsible for assisting the vp of development with overall project execution on assigned projects. the development coordinator will assist in ensuring compliance with the project business plan and all aspects of the development process, as well as managing the execution of certain tasks as determined by the project's vp of development. project execution will include due diligence, programming, design, entitlements, construction, completion and opening, warranty and closeout. duties & responsibilities - assist in the day-to-day management of development projects including the oversight of project construction teams and consultants. - assist with procurement of easements, entitlements, off-site agreements and per...
**a culture of purpose: where will your bcd m&e; career take you?** as perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. we are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. are you interested in adding to both our mission and our energy? **attendee engagement coordinator (customer service coordinator)** become part of the collective! we are looking for professional and personable individuals who excel at providing the optimal customer service experience. as an attendee engagement coordinator, your primary responsibility will be to provide phone customer service support. you will be expected to use critical thinking and your resources to provide solution-driven customer service to our online registrants and event attendees. additionally, you will support administrative projects for both our online registration and group air teams. our culture is teamwork and collaboration for successful delivery. we are looking for individuals who embody and naturally promote that mindset. **your responsibilities** - provide shift coverage phone support and customer service for our online registrants and event attendees - assist with various data and administrative projects supporting event and travel logistics management **you're good at** - providing professional and friendly phone customer service in a high pace environment - following processes - critical thinking problem solving and using resources to find answers - picking up technol...
**a culture of purpose: where will your bcd m&e; career take you?** as perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. we are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. are you interested in adding to both our mission and our energy? **attendee engagement coordinator (customer service coordinator)** become part of the collective! we are looking for professional and personable individuals who excel at providing the optimal customer service experience. as an attendee engagement coordinator, your primary responsibility will be to provide phone customer service support. you will be expected to use critical thinking and your resources to provide solution-driven customer service to our online registrants and event attendees. additionally, you will support administrative projects for both our online registration and group air teams. our culture is teamwork and collaboration for successful delivery. we are looking for individuals who embody and naturally promote that mindset. **your responsibilities** - provide shift coverage phone support and customer service for our online registrants and event attendees - assist with various data and administrative projects supporting event and travel logistics management **you're good at** - providing professional and friendly phone customer service in a high pace environment - following processes - critical thinking problem solving and using resources to find answers - picking up technol...
Como una empresa joven y ambiciosa, collective hospitality está en una trayectoria de rápido crecimiento y evolución. estamos constantemente buscando nuevas formas de mejorar nuestros servicios y ampliar nuestro alcance. collective hospitality somos la escena de viajes para el aventurero de la próxima generación. con más de 70 propiedades únicas y llenas de energía en el sudeste asiático, américa del sur y central, te ofrecemos slumber party, bodega hostels, path y socialtel resorts; cada una un parque de experiencias épicas diseñadas para los audaces, sociales y eternamente curiosos. líder de experiencia y host el líder de experiencia es la fuerza impulsora detrás de la experiencia de los huéspedes en socialtel , dando vida al concepto del lugar y asegurando que cada huésped, visitante y miembro del equipo disfrute de momentos inolvidables que estén alineados con nuestra marca y misión. este rol se centra en obtener resultados mediante el diseño, gestión y ejecución de programación y experiencias de primer nivel , coordinándose perfectamente con equipos internos, socios externos y el gerente de experiencia del país para maximizar el impacto y la participación. lo que necesitas para triunfar: ✅ pasión por la hospitalidad y la capacidad natural de conectar con personas de todo el mundo. ✅ habilidades organizativas y de gestión del tiempo para garantizar la ejecución impecable de todos los eventos y experiencias. ✅ creatividad estratégica para diseñar experiencias únicas que generen ingresos. ✅ mentalidad orientada a resultados , optimizando constantemente las experiencia...
Como una empresa joven y ambiciosa, collective hospitality está en una trayectoria de rápido crecimiento y evolución. estamos constantemente buscando nuevas formas de mejorar nuestros servicios y ampliar nuestro alcance. collective hospitality somos la escena de viajes para el aventurero de la próxima generación. con más de 70 propiedades únicas y llenas de energía en el sudeste asiático, américa del sur y central, te ofrecemos slumber party, bodega hostels, path y socialtel resorts; cada una un parque de experiencias épicas diseñadas para los audaces, sociales y eternamente curiosos. ¿cuál es el rol? genera ingresos de cuentas locales para los hoteles que representa el ejecutivo de ventas al solicitar de manera proactiva nuevos negocios de cuentas de pequeñas empresas, buscar nuevas cuentas, identificar nuevos objetivos y volver a solicitar oportunidades comerciales anteriores para cuentas corporativas locales, reuniones, eventos y grupos. colabora con los líderes de cuentas para generar negocios de cuentas de clientes desplegadas fuera del mercado local. además, promoverá las ventas para cumplir con los presupuestos en alojamiento, alimentos y bebidas, viajes y trabajo en equipo. sus responsabilidades son (sin limitarse a): identificar nuevos contactos, desarrollar oportunidades de ventas y responder a las oportunidades de ventas para maximizar los ingresos. ejecuta y respalda los aspectos operativos de los negocios reservados (por ejemplo, generar propuestas, contratos, correspondencia con los clientes). realiza actividades de ventas de cara al cliente, como citas...
Como una empresa joven y ambiciosa, collective hospitality está en una trayectoria de rápido crecimiento y evolución. estamos constantemente buscando nuevas formas de mejorar nuestros servicios y ampliar nuestro alcance. sobre collective hospitality somos la marca de alojamiento de estilo de vida más grande y un disruptor del modelo hotelero tradicional. desde experiencias de hospitalidad curadas hasta destinos impulsados por la comunidad, nuestro objetivo es ir más allá de ser solo un lugar para dormir, ofreciendo experiencias que te inspiren a vivir más plenamente, soñar más audazmente y sumergirte en la aventura. con marcas como socialtel, path, bodega, slumber party y castaway island bajo nuestro paraguas, estamos redefiniendo los viajes una estadía a la vez. director of wellness & retreat puesto: director of wellness & retreat departmento: experience reporta a: vp marketing & brand experience tipo de contrato: indefinido (contrato por servicios profesionales) resumen del puesto: eres un innovador visionario en bienestar, con una profunda pasión por la vida holística, los viajes enfocados en el fitness y las experiencias conscientes. entiendes el panorama evolutivo del turismo de bienestar y tienes el talento para crear retiros inmersivos y programas transformadores que satisfacen las necesidades de los viajeros modernos que buscan rejuvenecimiento, equilibrio y bienestar. con una mentalidad global y una red de contactos fuerte en la industria, tienes la experiencia necesaria para diseñar experiencias de bienestar que van más allá de las ofertas tradicionales, incorpor...
Como una empresa joven y ambiciosa, collective hospitality está en una trayectoria de rápido crecimiento y evolución. estamos constantemente buscando nuevas formas de mejorar nuestros servicios y ampliar nuestro alcance. job title: director of sales (latam) location: latinoamarica company: collective hospitality about us: at collective hospitality, we are a global connector fostering bold, authentic experiences through a hybrid of communal and engaging stays, designed for the modern explorer. our mission is to drive innovative, immersive experiences that resonate with travelers and locals alike. we are seeking a passionate, dynamic sales executive to join our team and help build lasting relationships with local accounts while driving revenue growth for the hotels we represent. role overview: the regional sales leader – latam is responsible for driving strategic sales initiatives to boost top-line performance across the region. this includes expanding existing accounts, acquiring new business through local and international promotional activities, and maximizing revenue opportunities for hotel properties. the role also involves leading, mentoring, and developing a high-performing sales team to meet and exceed set targets. the position requires close collaboration with the vp of operations to ensure sales strategies are aligned with the operational needs of each market. key responsibilities identify and pursue new business opportunities to maximize revenue, including local corporate accounts, meetings & events, and group segments. represent the brand at l...
Como una empresa joven y ambiciosa, collective hospitality está en una trayectoria de rápido crecimiento y evolución. estamos constantemente buscando nuevas formas de mejorar nuestros servicios y ampliar nuestro alcance. collective hospitality at collective hospitality, we are a global connector fostering bold, authentic experiences through a hybrid of communal and engaging stays, designed for the modern explorer. our mission is to drive innovative, immersive experiences that resonate with travelers and locals alike. we are seeking a passionate, dynamic sales executive to join our team and help build lasting relationships with local accounts while driving revenue growth for the hotels we represent. role overview: as a sales executive at collective hospitality, you will play a key role in driving revenue growth through proactive business development, sourcing new accounts, and re-engaging past clients. this role involves identifying and pursuing new sales opportunities, managing customer relations, and supporting the operational aspects of the business booked. you will collaborate with account leaders to maximize revenue through the promotion of our unique offerings in accommodations, food and beverage, events, and coworking spaces. key responsibilities: proactively seek new business from small business accounts and identify growth opportunities in local corporate accounts, meetings, events, and group bookings. develop and manage customer-facing activities such as appointments, site visits, solicitation and re-solicitation calls, lunch-and-le...
About four seasons: four seasons is powered by our people. we are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated. our team members worldwide create exceptional experiences for guests, residents, and partners through a commitment to luxury with genuine heart. we believe that providing a world-class employee experience and company culture is essential to delivering these outstanding guest experiences. at four seasons, we value recognizing familiar faces, welcoming new ones, and treating everyone with respect. whether working, staying, living, or discovering with us, our purpose is to create lasting impressions. we believe life is richer when we connect genuinely with people and the world around us. about the location: located on colombia’s caribbean coast in cartagena, four seasons is revitalizing historic buildings dating back to the 16th century. enjoy the authentic charm of the getsemaní neighborhood, with 131 accommodations including 27 suites. the property features four restaurants and lounges, two ballrooms, a spa, fitness centre, and two rooftop pools. with timeless style and legendary service, four seasons is shaping cartagena’s new cultural hub. about the role: manage one or more food and beverage services in the restaurants, ensuring a consistent experience aligned with the establishment's concept. guide guests and clients in understanding the concept and products, always aiming to fully satisfy their expectations. foster a work environment that upholds fs standards, creating memor...
Join to apply for the ejecutivo de ventas en hotel medellín role at collective hospitality join to apply for the ejecutivo de ventas en hotel medellín role at collective hospitality collective hospitality collective hospitality somos la escena de viajes para el aventurero de la próxima generación. con más de 70 propiedades únicas y llenas de energía en el sudeste asiático, américa del sur y central, te ofrecemos slumber party, bodega hostels, path y socialtel resorts; cada una un parque de experiencias épicas diseñadas para los audaces, sociales y eternamente curiosos. ejecutivo de ventas en hotel medellín el ejecutivo de ventas es responsable de garantizar la promoción de ventas y la generación de ingresos de todos los productos disponibles en la locación socialtel medellín, tu representaras al equipo comercial en las instalaciones de los hoteles. el candidato debe conocer la ciudad y el país asignados, los principales mercados de hospitalidad de alimentación, y deberá desarrollar asociaciones y promociones de marca de ventas. lograr los objetivos de ingresos para todos los productos (alojamiento, alimentos y bebidas, otros). gestionar, retener y hacer crecer los clientes establecidos (negocios individuales y de grupos). responsable de todos los procesos de ventas a nivel local y de sinergias con otras locaciones. atender consultas de clientes y trabajar para cumplir con sus expectativas. supervisar la experiencia del cliente en viajes de familiarización (fam trips) y visitas educativas para clientes. realizar ventas adicionales y ventas cru...
Sobre collective hospitality somos la marca de alojamiento de estilo de vida más grande y un disruptor del modelo hotelero tradicional. desde experiencias de hospitalidad curadas hasta destinos impulsados por la comunidad, nuestro objetivo es ir más allá de ser solo un lugar para dormir, ofreciendo experiencias que te inspiren a vivir más plenamente, soñar más audazmente y sumergirte en la aventura. con marcas como socialtel, path, bodega, slumber party y castaway island bajo nuestro paraguas, estamos redefiniendo los viajes una estadía a la vez. director of wellness & retreat puesto: director of wellness & retreat departmento: experience reporta a: vp marketing & brand experience tipo de contrato: indefinido (contrato por servicios profesionales) resumen del puesto: eres un innovador visionario en bienestar, con una profunda pasión por la vida holística, los viajes enfocados en el fitness y las experiencias conscientes. entiendes el panorama evolutivo del turismo de bienestar y tienes el talento para crear retiros inmersivos y programas transformadores que satisfacen las necesidades de los viajeros modernos que buscan rejuvenecimiento, equilibrio y bienestar. con una mentalidad global y una red de contactos fuerte en la industria, tienes la experiencia necesaria para diseñar experiencias de bienestar que van más allá de las ofertas tradicionales, incorporando elementos de conciencia, movimiento, nutrición y sostenibilidad. eres comercialmente astuto, capaz de transformar conceptos de bienestar en modelos de negocio rentables y escalables que mejoran la satisfacción de los ...
1 month ago be among the first 25 applicants collective hospitality at collective hospitality, we are a global connector fostering bold, authentic experiences through a hybrid of communal and engaging stays, designed for the modern explorer. our mission is to drive innovative, immersive experiences that resonate with travelers and locals alike. we are seeking a passionate, dynamic sales executive to join our team and help build lasting relationships with local accounts while driving revenue growth for the hotels we represent. collective hospitality at collective hospitality, we are a global connector fostering bold, authentic experiences through a hybrid of communal and engaging stays, designed for the modern explorer. our mission is to drive innovative, immersive experiences that resonate with travelers and locals alike. we are seeking a passionate, dynamic sales executive to join our team and help build lasting relationships with local accounts while driving revenue growth for the hotels we represent. role overview: as a sales executive at collective hospitality, you will play a key role in driving revenue growth through proactive business development, sourcing new accounts, and re-engaging past clients. this role involves identifying and pursuing new sales opportunities, managing customer relations, and supporting the operational aspects of the business booked. you will collaborate with account leaders to maximize revenue through the promotion of our unique offerings in accommodations, food and beverage, events, and coworking spaces. key responsi...
Join to apply for the front office manager - hoteleria colombia role at collective hospitality continue with google continue with google join to apply for the front office manager - hoteleria colombia role at collective hospitality get ai-powered advice on this job and more exclusive features. collective hospitality somos la escena de viajes para el aventurero de la próxima generación. con más de 70 propiedades únicas y llenas de energía en el sudeste asiático, américa del sur y central, te ofrecemos slumber party, bodega hostels, path y socialtel resorts; cada una un parque de experiencias épicas diseñadas para los audaces, sociales y eternamente curiosos. front office manager we are looking for an experienced front office manager to lead and oversee the daily operations of the front desk team. this role is key to ensuring exceptional guest experiences, maintaining smooth check-in and check-out processes, and optimizing front office efficiency. as a front office manager , you will manage the reception team, coordinate with other departments, and uphold the highest standards of customer service and operational excellence. key responsibilities: guest experience & service excellence supervise the front desk team to ensure a warm welcome and seamless check-in/check-out experience for all guests. handle guest inquiries, special requests, complaints, and escalations with professionalism and efficiency. monitor guest satisfaction and implement strategies to enhance service quality. ensure all staff follow customer service protocols and brand stand...
Enviadme trabajos similares por correo electrónico director (a) hotelero de ventas de programas de bienestar y retreatment sobre collective hospitality somos la marca de alojamiento de estilo de vida más grande y un disruptor del modelo hotelero tradicional. desde experiencias de hospitalidad curadas hasta destinos impulsados por la comunidad, nuestro objetivo es ir más allá de ser solo un lugar para dormir, ofreciendo experiencias que te inspiren a vivir más plenamente, soñar más audazmente y sumergirte en la aventura. con marcas como socialtel, path, bodega, slumber party y castaway island bajo nuestro paraguas, estamos redefiniendo los viajes una estadía a la vez. departmento: experience tipo de contrato: indefinido (contrato por servicios profesionales) resumen del puesto: eres un innovador visionario en bienestar, con una profunda pasión por la vida holística, los viajes enfocados en el fitness y las experiencias conscientes. entiendes el panorama evolutivo del turismo de bienestar y tienes el talento para crear retiros inmersivos y programas transformadores que satisfacen las necesidades de los viajeros modernos que buscan rejuvenecimiento, equilibrio y bienestar. con una mentalidad global y una red de contactos fuerte en la industria, tienes la experiencia necesaria para diseñar experiencias de bienestar que van más allá de las ofertas tradicionales, incorporando elementos de conciencia, movimiento, nutrición y sostenibilidad. eres comercialmente astuto, capaz de transformar conceptos de bienestar en modelos de negocio rentables y escalables que mejoran la satisfacci...
About four seasons four seasons is powered by our people. we are a collective of individuals who strive to improve, push ourselves to new heights, and treat each other as we wish to be treated. our team members worldwide create exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. we believe that the best way to enable our people to deliver these experiences is through a world-class employee experience and company culture. at four seasons, we value recognition, welcoming new faces, and treating everyone with respect. whether working, staying, living, or discovering with us, our purpose is to create lasting impressions. we believe life is richer when we truly connect with people and the world around us. about the location: located on colombia’s caribbean coast in cartagena, four seasons is revitalizing historic buildings dating back to the 16th century. experience the charm of the getsemaní neighborhood, with 131 accommodations including 27 suites. enjoy four restaurants and lounges, two ballrooms, a spa, fitness centre, and rooftop pools. with timeless style and legendary service, four seasons is shaping cartagena’s new cultural hub. about the role: this role provides guidance to the food & beverage department on four seasons' approach to learning, quality, and development, ensuring adherence to approved methods, processes, and standards, and supervising content development and management. responsibilities: provide guidance on four seasons' learning approach and culture, including approved methods, processes, and ...
About four seasons four seasons is powered by our people. we are a collective of individuals who strive to improve, push ourselves to new heights, and treat each other with respect. our team members worldwide create exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. we believe that providing a world-class employee experience and company culture is key to delivering these outstanding guest experiences. at four seasons, we recognize familiar faces, welcome new ones, and treat everyone with the respect we wish to receive. whether working, staying, living, or discovering with us, our purpose is to create lasting impressions, rooted in our belief that life is richer when we connect genuinely with people and the world around us. about the location located on colombia’s caribbean coast in the historic city of cartagena, four seasons is revitalizing landmark buildings dating back to the 16th century. experience the charm of the getsemaní neighborhood, with 131 accommodations including 27 suites. enjoy four restaurants and lounges, two ballrooms, a spa, fitness center, and rooftop pools. with timeless style and legendary service, four seasons is shaping cartagena’s new cultural hub. about the role lead one or multiple food and beverage service shifts for our guests and clients in a setting aligned with the establishment’s concept, guiding them through the concept and products, always aiming to meet or exceed expectations, creating epic experiences and a positive work environment. responsibilities manag...
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