**job type**: full-time | 100% remote **schedule**: monday to friday, 8:00 am - 5:00 pm (miami time) **about us** custom doors is a fast-growing, industry-leading impact door manufacturer based in miami, florida. we proudly serve customers across the united states with top-quality, hurricane-rated doors and a firm commitment to excellence in customer service—from the first inquiry to post-installation follow-up. we're looking for a **dedicated and proactive customer service representative** to be the voice of our brand and help ensure an outstanding customer experience every step of the way. **what you’ll do** - respond to inbound and outbound customer calls in a friendly, confident, and professional manner. - use our crm system to track interactions, manage service claims, and keep accurate records of customer information. - provide regular updates to clients on their orders and service status. - coordinate with internal departments to ensure timely and clear communication with customers. - develop and maintain an organized follow-up system to ensure no customer is left without an answer. - handle complaints or issues calmly, with a focus on resolution and customer satisfaction. - lead and manage our google review follow-up program to boost our online presence and gather customer feedback. **who you are** - fluent in english, with **excellent verbal and written communication skills**. - not afraid to speak with customers by phone—confident, friendly, and solution-oriented. - **proactive**—you don’t wait to be told what to do, you take initiative. - w...
**job type**: full-time | 100% remote **schedule**: monday to friday, 8:00 am - 5:00 pm (miami time) **about the role** custom doors is looking for a technically skilled and detail-oriented **technical support specialist** to assist our customer service team by providing accurate guidance and insight on installation-related topics. this role is ideal for someone with experience in the installation of doors, windows, or similar construction components, who can confidently interpret plans, troubleshoot technical issues, and communicate effectively with non-technical team members and clients. **key responsibilities** - provide technical assistance to the customer service team regarding product installations, measurements, tolerances, and site conditions. - review installation photos, videos, and technical documentation to help evaluate customer claims or complaints. - translate technical language into easy-to-understand guidance for both internal teams and clients. - support the preparation of installation guidelines, site checklists, and faqs. - participate in virtual meetings with customers to explain proper installation requirements or identify issues. - collaborate with the production and design teams to ensure installation feasibility and improvements. - track recurring technical issues and suggest improvements to prevent future problems. - keep documentation updated with technical notes and solutions for common cases. **who you are** - experienced in construction, carpentry, or installations (especially doors, windows, or framing systems). - strong ...
We are looking for a high-performing **senior sales consultant** to join our remote sales team. you’ll be selling **premium, custom-made front doors** to discerning clients across florida, including homeowners, architects, and developers. this role is perfect for someone who thrives in a fast-paced, client-facing environment and knows how to **close high-value deals with confidence**. this is a performance-driven position for a top-tier sales professional who wants to grow with a high-end u.s.based company. **your mission** - connect with qualified leads provided through our crm and marketing channels - understand client needs and recommend the best door styles, finishes, and features - send professional quotes and follow up to close the sale - handle objections, answer technical questions, and provide outstanding customer support - maintain detailed records in the crm and track all activity - collaborate with production and logistics teams to ensure a smooth customer experience **key responsibilities** - conduct virtual consultations and sales calls - prepare and send proposals and quotes - achieve monthly sales targets - manage your sales pipeline and follow-up process - keep crm records updated (we use hubspot) - participate in sales meetings and strategy sessions **you’re a fit if you...** - have 3 to 5+ years of sales experience (preferably in construction, design, or luxury goods) - speak and write english fluently (c1+ level required) - are confident with high-ticket sales and value-based selling - are disciplined, organized, and self-motivate...
Uptalent.io is seeking a remote industrial designer to work for a new york based company specializing in precision architectural metal fabrication ranging from highly detailed design development to precision fiber laser cutting and custom finishes. as a global platform that provides top tier talent from latam to the most exciting companies in the world, uptalent.io is dedicated to finding highly skilled professionals who can make a significant impact in their respective fields. as an industrial designer in the architecture and design industry, you will play a crucial role in developing precision architectural metal fabrication products. your creativity and technical proficiency will be instrumental in creating aesthetically pleasing and functional designs that meet the highest standards of quality. responsibilities design and develop precision architectural metal fabrication products collaborate with cross-functional teams to ensure projects are delivered on time and within budget conduct research on materials and manufacturing processes create 2d drawings and 3d models using cad software, mainly solidworks. coordinate with suppliers and manufacturers to ensure design specifications are met participate in design reviews and make necessary adjustments stay updated on industry trends and advancements in architectural metal fabrication requirements bachelor's degree in industrial design, mechanical engineering, or a related field minimum of 3 years of experience in industrial design with a focus on precision architectural metal fabrication proficiency in cad software, such a...
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