Filtros
Fecha de publicación
Experiencia laboral
Tipo de empleo
737 vacantes

Trabajo en

737 vacantes
Recibe ofertas de empleo por email.
Resultados de la búsqueda:

HELPDESK & CUSTOMER SUCCESS OPERATIONS AGENT

Helpdesk & customer success operations agent join to apply for the helpdesk & customer success operations agent role at regnology helpdesk & customer success operations agent 1 day ago be among the first 25 applicants join to apply for the helpdesk &...


MANAGER - GLOBAL CUSTOMER SUCCESS OPERATIONS-R-253989

Manager. global customer success operations-r-253989 mastercard bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the manager. global customer success operations-r-253989 role at mastercard manager. glob...


SEA LOGISTICS CUSTOMER CARE TEAM LEADER

Full Time, Permanent Tiempo completo

Job description it's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. ‎ this role is focused on driving the growth and execution of the maritime business strategy, ensuring alignment with the company’s overall objectives and policies. it involves leading and motivating the team to maintain profitable operations, while actively contributing to the sales department through strong client relationships and the pursuit of new business opportunities. the supervisor will serve as the local leader, and will work in close coordination with corporate maritime teams, functional units, and other business areas, always operating within the company’s established guidelines and promoting a collaborative environment. how you create impact support new business implementation and manage existing accounts. handle customer claims promptly with the team. build and maintain strong client relationships. share market trends and competitor insights with sales and trade lane teams. ensure efficient maritime operations through standard processes. assist in developing reporting and business tools. monitor team performance and provide support as needed. collaborate with sales to grow current clients and generate new business...


HELP DESK TECHNICIAN L3 MSP EXPERIENCE

fullTime

The offer work within a company with a solid track record of success work alongside & learn from best in class talent great work environment the job advanced technical support & troubleshooting provide level 3 support, diagnosing and resolving complex hardware, software, networking, virtualization, and application issues across multiple platforms. act as a key escalation point for level 1 and level 2 technicians, providing expert guidance and effective resolution strategies. design, implement, and optimize proactive monitoring and automation solutions aimed at improving overall client system reliability and performance. analyze recurring issues to identify root causes and implement long-term solutions to minimize future incidents. client communication & documentation maintain comprehensive, detailed, and accurate documentation of client interactions, technical issues, troubleshooting processes, and final resolutions using industry-standard ticketing systems such as connectwise and autotask. effectively translate complex technical information into clear, understandable explanations for clients, ensuring high levels of customer satisfaction and trust. proactively engage clients to manage expectations, provide regular updates, confirm resolution satisfaction, and maintain strong professional relationships. conduct regular follow-ups to ensure client systems remain optimized and to identify potential future enhancements. system management & infrastructure deployment oversee monitoring and proactive management of sophisticated client infrastructures using remote monitoring &...


PAYMENTS - CLIENT SERVICE COLOMBIA TEAM LEAD - VICE PRESIDENT

Full time Tiempo completo

The client service team is dedicated to providing exceptional support for colombian clients on domestic in-country clearing and operations in us accounts, serving subsidiary banking, local large corporates, and non-bank fi clients. as the payments client service team leader, you will lead a team of client service account managers (csams), coordinating, training, motivating, and coaching them to deliver attentive and proactive service to clients. job responsibilities conduct weekly staff meetings and regular check-ins with payments partners. serve as a customer advocate and liaison to enhance service quality across product and operational areas. manage client relationships and internal service providers, resolve issues, direct production, and establish/monitor client slas. ensure 100% tracking of client requests in near real-time, improving case data quality to reduce transactional inquiries through proactive client engagement, digital adoption, and pain point reduction. drive exceptional client and team outcomes by identifying long-term solutions, analyzing client data, and developing strategies. perform quality controls and monitor kpis. lead root cause analysis and guide product quality control by coordinating resolution and escalation of customer issues, application bug reports, and enhancement requests. required qualifications, capabilities, and skills: minimum of 5 years of managerial/leadership experience. over 5 years in a service or client relationship-focused environment. strong people, project, and risk management skills with a passion for excellence. comprehens...


TECHNICAL ACCOUNT / PRODUCT MANAGER

full-time Tiempo completo

Job description we are seeking a dynamic and technically proficient technical account manager to manage and nurture our relationships with urban mobility operators across latin america. the ideal candidate will possess a deep understanding of payment service provider functionality and open loop payments in the transit sector. this role is pivotal in ensuring seamless integration and optimal performance of our payment solutions across various transit systems. additionally, the technical account manager will play a crucial role in informing and training clients on the proper use of our products to enhance the customer experience and improve satisfaction. through these efforts, the technical account manager will help drive adoption and success for our innovative payment solutions in the transit industry. responsibilities, client relationship management: · serve as the primary technical point of contact for transit operator clients, fostering strong and lasting relationships. · understand clients' technical needs and objectives to deliver tailored solutions that enhance their operations. technical expertise: · demonstrate a thorough understanding of payment service provider functionality and its application within transit systems. · stay updated on the latest trends and advancements in open loop payment technologies, ensuring clients benefit from cutting-edge solutions. support and troubleshooting: · offer expert technical support to resolve any issues or challenges faced by transit operators. · proactively identify potential problems and implement preventative measures to mi...


CUSTOMER SUCCESS CONSULTANT

Drivin is a saas tms that meets the logistics needs of large, medium-sized, and small businesses with intensive transportation operations. we help our clients make their operations more profitable and efficient, improving their competitiveness, service levels, and the end-customer experience. we offer a flexible and cross-functional solution that meets the needs of multiple industries. we have offices in peru, mexico, brazil, colombia, ecuador, spain, and chile. the more than 600 companies that operate with us in over 20 countries attest to this! we love what we do! we always aim high, with an agile, dynamic, and purposeful work style. we care about our culture and our team, prioritizing trust and cross-functional relationships. we are authentic, we believe in who we are, and we care about and take pride in our work. want to be the star of something big? join your main functions will be we are looking for our next customer success consultant for colombia. reporting to our head of customer success, they will be responsible for ensuring our customers' success in using and implementing our solution by building valuable relationships through ongoing consultative support. specifically: be the primary point of contact with clients, building relationships of trust in assigned accounts. ensure proper implementation and onboarding of new clients by leading the project comprehensively. generate actions to promote the adoption, engagement, and depth of use of the solution by our clients. monitor regular customer interactions, ensuring bug and issue resolution and follow-up. generate a...


SEA LOGISTICS CUSTOMER CARE TEAM LEADER - (MHI801)

It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. this role is focused on driving the growth and execution of the maritime business strategy, ensuring alignment with the company’s overall objectives and policies. it involves leading and motivating the team to maintain profitable operations, while actively contributing to the sales department through strong client relationships and the pursuit of new business opportunities. the supervisor will serve as the local leader, and will work in close coordination with corporate maritime teams, functional units, and other business areas, always operating within the company’s established guidelines and promoting a collaborative environment. how you create impact - support new business implementation and manage existing accounts. - handle customer claims promptly with the team. - build and maintain strong client relationships. - share market trends and competitor insights with sales and trade lane teams. - ensure efficient maritime operations through standard processes. - assist in developing reporting and business tools. - monitor team performance and provide support as needed. - collaborate with sales to grow current clients and gener...


TRAINEE ANALYTICS CUSTOMER SUCCESS (Y-326)

Company description nielseniq is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. focusing on consumer-packaged goods manufacturers and fmcg and retailers, we enable customers to defy what is possible. how? we combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. join us and change the landscape. **job description**: **sobre el empleo** como trainee cooperarás en el desarrollo de entregables de valor basados en insights para los clientes, entendiendo su negocio para analizarlo y encontrar oportunidades estratégicas. **responsabilidades**: - construir entregables de valor integrando los servicios que nielseniq contratados por el cliente. - construir el relacionamiento con los clientes materializando el valor agregado en kpi´s relacionados a satisfacción - elaborar presentaciones de valor y exponerlas a key stakeholders de los clientes. - tomar parte activa de los proyectos de la compañía relacionados con la transformación digital y apoyar a los account developers en aras de mejorar la satisfacción de los clientes - seguimiento de las solicitudes de servicio del cliente. - detectar oportunidades comerciales a través de los análisis de valor que se prepare para tus clientes, buscando traer nuevos negocios a niq - ejecutar actividades relacionadas con proyectos especiales para facilitar el desarrollo de nuevos productos y procesos que satisfagan las necesidades de la empr...


(BE-830) | GLOBAL REVENUE OPERATIONS - SAP NEXT GEN

Press tab to move to skip to content link select how often (in days) to receive an alert: select how often (in days) to receive an alert: global revenue operations - sap next gen we help the world run better at sap, we enable you to bring out your best. our company culture is focused on collaboration and a shared passion to help the world run better. how? we focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. we offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. role description: global revenue operations focuses on the successful creation, deployment, and execution of sales supporting processes, tools, and services, across all gro areas (incl. license, cloud, services, and education sales) and in close alignment with related lines of business (incl. hr and finance). gro has the objective of standardizing and simplifying sales related processes and information across the globe. key stakeholders are operations and sales teams, as well as regional, mu and lob coos. services delivery should occur in standard, scalable, and often automated ways. as a sap next gen, you support the execution of transactional activities, actively working to improve relevant processes critical to business success. you also support the efforts of a project team and at times may lead a project. supports...


GO-TO MARKET COORDINATOR | (N-429)

Go-to market coordinator be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a go-to-market coordinator working hybrid in bogota, colombia, you’ll be a part of creating and delivering amazing customer experiences while you also #experiencettec, an award-winning employment experience and company culture. what you’ll be doing looking for an opportunity to showcase your skills in both the art and science of business? you will partner with project team members and business leaders across the organization on large- and small-scale projects on behalf of the sales and marketing organizations. this is an incredible opportunity to collaborate with stakeholders throughout the business and create amazing client experiences. in this role, you will have three primary responsibilities: - project leadership for initiatives to include facilitation, project planning, communication planning, analytics, record keeping, etc. - event coordination for client-facing meetings and marketing events - creation and/or partnership with others to develop dashboards, profiles, videos, reports, web content, verbiage, and other collateral. you'll report to the director of gtm operations. you’ll contribute to the success of the business by enabling innovative solutions and empowering client-facing teams to wow our clients and demonstrate why ttec is the best cx partner in the market. during a typical day, you’ll - utilize hybrid and agile project management delivery methods to lead matrixed teams supporting initiatives across the sale...


[NCK703] | SALES REPRESENTATIVE (COLOMBIA)

We are seeking anmid-market sales representativein colombia. this is a remote role that will involve periodic travel within colombia, peru, and argentina. at first advantage (nasdaq: fa), people are at the heart of everything we do. from our customers and partners to our greatest advantage — our team members. operating with empathy and compassion, first advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. as part of our strategic growth initiative in the latam region, we are expanding our mid-market sales team to accelerate market penetration and drive revenue growth. say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized fortune 100 and global 500 brands. what you’ll do: we are seeking a dynamic and results-driven mid-market sales representativeto join our growing latam team focusing on colombia, peru, and argentina. this is a true, hunter role, responsible for generating new business, driving the full sales cycle, and expanding first advantage’s presence among small and medium-sized businesses in the region. the ideal candidate is a self-starter with a strong sales acumen, capable of proactively identifying and capturing leads, managing relationships, and closing deals. experience in background screening, bpo, and saas/hr technology services is a plus. responsibilities: - new business developmen...


CYBER THREAT INTELLIGENCE ANALYST | BBT-033

Requisition id: 230816 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the global cyber threat intelligence function ensuring specific individual goals, plans, initiatives are executed and or delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures . accountabilities - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - able to conduct research and analysis of emerging cyber security threats and assess the potential impact to the bank. - maintain general awareness of threat landscape in latam countries - providing spanish proficiency in latam focused reporting and presentations - strive in creating quality technical papers documenting security threats, risks, and mitigation techniques. - proficient in communicating situational awareness and technical intelligence to internal and external stakeholders and trusted partners. - understand how the bank’s risk appetite and risk culture should be incorporate into in day-to-day activities and decisions. - actively pursues effective and efficient operations of his/her respective areas in accordance with scotiabank’s values, its code...


FACILITIES COORDINATOR (OPERATION ENGINEERING) - (B940)

Jll empowers you to shape a brighter way . our people at jll and jll technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. we are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. responsible for hard services, the facilities coordinator will manage technical suppliers and stakeholders, assessing every technical aspect of the operation. they will be the expert point of contact for the colombia team and provide support to sites in chile and peru. this role is responsible for ensuring the successful technical operation and maintenance of building systems across a designated portfolio, while also providing comprehensive facility support and fostering strong client relationships. the ideal candidate will be a proactive leader with a strong technical background and a commitment to operational excellence and customer satisfaction. - schedule : monday-friday 8 : 00 am to 5pm what this job involves : technical operations & maintenance oversee and coordinate preventive maintenance services for a wide range of building operating systems and equipment, including but not limited to hvac, electrical, plumbing, ups, and fire life safety systems . this includes performing tasks and / ...


[V753] TECHNICAL ACCOUNT / PRODUCT MANAGER

Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description we are seeking a dynamic and technically proficient technical account manager to manage and nurture our relationships with urban mobility operators across latin america. the ideal candidate will possess a deep understanding of payment service provider functionality and open loop payments in the transit sector. this role is pivotal in ensuring seamless integration and optimal performance of our payment solutions across various transit systems. additionally, the technical account manager will play a crucial role in informing and training clients on the proper use of our products to enhance the customer experience and improve satisfaction. through these efforts, the technical account manager will help drive adoption and success for our innovative payment solutions in the transit industry. responsibilities, client relationship management: · serve as the primary technical point of contact for transit operator clients, fosterin...


(F-488) SUPERVISOR KITCHEN

Supervisor kitchen a kitchen supervisor is responsible for assisting and participating in daily culinary operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **what will i be doing?** as a kitchen supervisor, you would be responsible for assisting and participating in daily culinary operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. specifically, you would be responsible for performing the following tasks to the highest standards: - oversee preparation of food in all areas during assigned shift - prepare fish and meats - assist and support kitchen team members - communicate any challenges to chef - assists chef/sous chef in overseeing cleanliness and sanitation - set up daily specials and happy hour food according to schedule and spaces - visually inspect food quality and presentation - prepare staff schedules with guidance of chef - ensure compliance with federal, state, local and company health, safety, sanitation and alcohol awareness standards - ensure compliance with federal, state, local and company food handling and food storage procedures **what are we looking for?** since being founded in 1919, hilton has been a leader in the hospitality industry. today, hilton remains a beacon of innovation, quality, and success. this continued leadership is the result of our team members staying true to our vision, mission, and values. specifically, we look for demonstration of these values: - hospitality - we're passionate about delivering exc...


ARQUITECTO AWS | (NVU-127)

Why softwareone? v success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role join our services delivery team! we look forward to learning more about you and exploring how, working together, we can build an exceptional team. aws architect full time | location: colombia | hybrid model our people. this is what makes softwareone successful. about the role strong experience in architecting and implementing container-based solutions on aws, using amazon ecs (ec2/fargate) and amazon eks. this role will be responsible for orchestrating kubernetes clusters, optimizing docker images, integrating solutions into ci/cd pipelines, and ensuring observability and security of workloads. additionally, the role involves providing guidance on application modernization and migration, and applying advanced networking practices such as service mesh. a proactive approach to continuo...


(SL-537) - RECRUITER (COLOMBIA REMOTE FULL-TIME)

Tiempo completo

**high-volume recruiter (startup experience preferred)** **location**: remote | **type**: full-time | **team**: ops & talent **the role**: were looking for a scrappy, high-velocity recruiter who thrives in fast-paced, zero-red-tape environments. you'll be responsible for sourcing, qualifying, and hiring high volumes of talent across operations, customer success, sales, and support roles often globally. this is not a slow, buttoned-up hr job. you'll roll up your sleeves, move with urgency, and treat recruiting like sales: high touch, high volume, and outcome-driven. **what you'll do**: - own end-to-end recruitment across high-volume roles (operations, entry-level, offshore, support) - build and maintain a predictable recruiting funnel across multiple channels (linkedin, job boards, referrals, outreach) - source talent globally, including international contractors and offshore teams - design scrappy but scalable processes: simple pipelines, efficient scheduling, fast decision loops - use tools like airtable, google sheets, and ats platforms (e.g. ashby, workable, or even notion) to track and report on hiring metrics - work cross-functionally with ops, product, and founders to staff up strategic hires fast **you might be a fit if you**: - have 2-5 years of experience in high-volume or startup recruiting - have worked at or with early-stage startups and know how to build from - move fast. like really fast. you treat recruiting like sales: top-of-funnel, follow-ups, closes - are resourceful you don't wait for perfect systems, you make things work - love f...


SR. ANALYST LATAM POS | (SJX35)

3m has a long-standing reputation as a company committed to innovation. we provide the freedom to explore and encourage curiosity and creativity. we gain new insight from diverse thinking, and take risks on new ideas. here, you can apply your talent in bold ways that matter. job description: pos analyst - latam colombia collaborate with innovative 3mers around the world. as a pos analyst sr., you will play a key role in latam within integrated business operations, specifically in the customer enabling pillar. this position offers you the opportunity to enhance your data management skills, ensuring the delivery of reliable sales information (pos) from our industrial distributors. this data is crucial for various areas of the company, supporting strategic decision-making and contributing to the overall success of the organization. in this role you will: - oversee the acquisition, perform the conditioning and ensure the pos data posting from the assigned channel partner. - identify errors in pos processing correcting them and conduct root cause analysis to propose effective process control changes. - always prioritize quality, mitigating errors that could compromise data integrity and customer satisfaction. - participate in internal and external client meetings to identify areas of opportunity, occasionally leading these discussions when necessary. - you will manage cases on the salesforce platform and escalate issues to the appropriate stakeholders to ensure proper case resolution. - you will collaborate with the team to recommend suitable changes in processes and appro...


(FL-291) - FIELD SALES EXECUTIVE

**about the role**: key account management for a defined set of customers across the entire td synnex portfolio, focusing on the largest accounts. responsible for maximizing associated lines of revenue, profit and potential lines of business by managing and developing face to face customer relationships **what you'll do**: - develops the partner (incl. growth opportunities., account planning, digital platforms etc.) - be seen as a trusted advisor by proactively maintaining strategic relationships with key decision makers through face to face customer visits - form strategic plans to develop and execute against current business and drive growth - discover and exploit incremental business through excellent customer relationships - coordinate the engagement of internal resources through strong leadership and relationships with internal sales, sales operations and the specialist business units (sbu's) - identifies project opportunities together with bdm - gathers information from the customer in order to plan an effective approach that demonstrates an understanding of requirements in order to build a successful proposal. - delivers value to customer whilst maintaining expected levels of margin return against balanced product mix - identify customer needs and problems and look to resolve or escalate to the relevant business units - gather customer insights through profiling and analyzing the account set, creating and taking actions to maximize opportunities - ensure timely and accurate completion of essential reporting, profiling and general administration within ...


SALES CENTER MANAGER - (ZM-497)

Are you ready for new challenges and new opportunities? join our team! current job opportunities are posted here as they become available. now hiring: sales center manager location: must be based in the philadelphia or baltimore metro area travel: regional travel required across mid-atlantic locations company: master trades group are you a driven leader who thrives in a fast-paced, sales-focused environment? join master trades group , a leading residential services company, as a sales center manager supporting our mid-atlantic operations. in this pivotal role, you’ll oversee a team of sales coordinators and support staff, ensuring seamless sales operations, consistent lead management, and exceptional customer service across multiple locations. what you’ll do: - lead and coach a high-performing team of sales coordinators across multiple locations. - set clear kpis, deliver feedback, and foster a culture of accountability and growth. - ensure proper shift coverage, including evenings and weekends as needed. sales process & lead management - standardize lead intake, disposition, and tracking processes across regions. - monitor the entire lead lifecycle—from initial contact to closed deal or disposition. - support a seamless handoff between sales and installation teams. revenue recovery & reporting - proactively follow up on lost opportunities and cancellations. - analyze sales performance and market data to uncover trends and opportunities. - recommend and implement strategies to recover lost revenue and optimize performance. customer experienc...


D-593 - SOFTWARE ENGINEER SPECIALIST, ORACLE

**requisition id**: 231297 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **purpose** contributes to the overall success of credit card storage and querying data, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - develop user stories to a high level of quality, including identifying error scenarios and the review of code coverage. - proactively identify opportunities to drive modernization of technology and automation of processes, including offering ideas of solutions to these opportunities and optimization of process. - understand how the bank’s risk appetite and risk culture should be incorporate into in day-to-day activities and decisions. - actively pursues effective and efficient operations of his/her respective areas in accordance with scotiabank’s values, its code of conduct and the global sales principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compl...


KLI370 QUALITY ASSURANCE AUTOMATION ASSOCIATE - SCOTIATECH

**requisition id**: 230804 **employee referral program - potential reward**: $0.00 we are committed to investing in our employees and helping you continue your career at scotiatech. **purpose** contributes to the overall success of the qa / global enterprise technology / quality assurance automation in bogota, colombia ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** - design and execute automated test cases - design and execute manual test cases - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - supervise and co-ordinate testing for projects/releases: - design uat test plans; assign and review test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to uat policies, standards and procedures. - schedule and approve the release of projects into the uat environment; execute complex test plans and supervise the execution of testing, co-ordinating resources, people and environments on a daily basis to meet the specific requirements for a project; manage multiple stakeholders with conflicting time and needs requirements; co-ordinate code delivery with external service providers. - continually evaluate priorities for various projects in response to frequent directional cha...


DESKTOP SUPPORT ENGINEERCO (I286)

We’re hiring as a desktop support technician at bogota, colombia! location : excis is a global it support leader globally, driven by innovation and collaboration. we’re looking for a proactive desktop support technician to manage hardware, software, and it assets across multiple locations. join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. - client in 190+ countries we foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. from solving complex it challenges to celebrating wins together, we put our people first. start your journey with excis and grow with us! what you’ll do : end-user device support : - install, configure, and troubleshoot end-user devices such as desktops, laptops, printers, scanner guns, hands and feet audio visual for meeting rooms and mobile devices / tablets. - perform sop based software installations, support and updates (includes ms windows 10 / 11, m365 suite, teams). - assist with infrastructure and network connectivity issues as per instructions from the customer or techm remote it teams. - provide basic training to end-users on hardware and software usage. - provide support where physical intervention is required for install, maintain, and troubleshoot equipment. - assist with physical rack and stack operations. - assist in performing physical audits and asset tagging. general duties : - respond to and resolve technical issues in a timely manner as per sla. - perform installations, moves,...


SALESFORCE EXPERIENCE ARCHITECT, AI AND AGENTFORCE - [AZ-381]

Salesforce experience architect, ai and agentforce join or sign in to find your next job join to apply for the salesforce experience architect, ai and agentforce role at neuraflash salesforce experience architect, ai and agentforce 1 day ago be among the first 25 applicants join to apply for the salesforce experience architect, ai and agentforce role at neuraflash get ai-powered advice on this job and more exclusive features. why neuraflash: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentfor...


TECHNICAL ACCOUNT / PRODUCT MANAGER (SZ-031)

Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description we are seeking a dynamic and technically proficient technical account manager to manage and nurture our relationships with urban mobility operators across latin america. the ideal candidate will possess a deep understanding of payment service provider functionality and open loop payments in the transit sector. this role is pivotal in ensuring seamless integration and optimal performance of our payment solutions across various transit systems. additionally, the technical account manager will play a crucial role in informing and training clients on the proper use of our products to enhance the customer experience and improve satisfaction. through these efforts, the technical account manager will help drive adoption and success for our innovative payment solutions in the transit industry. responsibilities, client relationship management: • serve as the primary technical point of contact for transit operator clients, fostering strong...


(FMA-368) BRAND MANAGER

About the lisinski law firm firm mission statement our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. we look at all possible options to keep our clients in the united states with their families where they belong. we stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents. about the role we are seeking a bilingual (spanish/english) brand manager to lead the strategic direction of the lisinski firm’s brand and marketing efforts. this pivotal role will shape how we position our services, uncover actionable client insights, and drive brand visibility to attract and retain clients. this role will also design and manage the firm’s client-facing marketing strategy, set the roadmap for the broader marketing team, and oversee execution across channels. what you'll do 1. brand strategy development: define, articulate, and evolve the firm’s brand identity and positioning across services and channels. 2. integrated marketing calendar management: implement strong planning and coordination skills to create and manage multi-channel marketing calendars aligned with business priorities. 3. consumer & client research: work closely with consumer insights lead to manage brand awareness tracking, customer decision journeys (cdj), copy testing, and internal panel insights. 4. audience segmentation & insights: lead audience segmentation project to define our ad and media audiences based on behavioral, demograph...


HELPDESK & CUSTOMER SUCCESS OPERATIONS AGENT

What you'll do we are looking for astructured, reliable, and detail-orientedindividual to join our customer success team as ahelpdesk & customer success operations agent (remote). in this fully remote role, you will serve as afirst-linecontact for cl...


DIRECTOR, GLOBAL CUSTOMER SUCCESS OPERATIONS-R-253994

Director, global customer success operations-r-253994 mastercard bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the director, global customer success operations-r-253994 role at mastercard director, g...


Boletín de vacantes

Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo

Puede darse de baja en cualquier momento.
trabajosonline.net © 2017–2021
Más información