FREIGHT FORWARDER

Join our "bogota team" at dhl global forwarding, freight (dgff) gsc - global service centre! job title: specialist- afr job location: bogota are you dynamic and results-oriented with a passion for logistics? join our high-performing global shared services team (gsc) at dhl global forwarding, freight (dgff); a great place to work certified organization and one of the "top 20 most admired shared services organizations in 2022" by the independent global shared services & outsourcing network (sson). we are the captive shared service provider for dhl global forwarding and dhl freight (dgff). we are an organization of more than 5,200 colleagues complemented by approximately 500 virtual fte (i.e., bots applied in process automation). our colleagues are based across six service delivery centers in mumbai, chennai, chengdu, manila, bogota & budapest. you will interact with people from all over the world and get the chance to a truly international organization. key responsibilities :- take ownership of transport orders, ensuring timely pickup, and optimizing booking processes prepare, control, and distribute necessary export documents, ensuring compliance to all origin export and destination import regulations. collaborate with counterparts to validate and finalize documents. assign tasks to supporting functions and monitor performance. meet and exceed customer expectations as well as internal key performance indicators, as customer first point of contact, provide exceptional customer service, promptly providing accurate information related to shipment status, documentation requireme...