At didi global inc., we strive to create a safe and inclusive transportation ecosystem for cities of the future. as a leading mobility technology platform, we provide a wide range of app-based services across markets including asia-pacific, latin america and africa. key responsibilities: - proactively identify and address safety risks to ensure the smooth and secure delivery of services while prioritizing the well-being of employees, customers, and the community. - coordinate and deliver new processes and updates in the operation with business process outsourcing (bpo) partners. - provide training sessions and workshops to employees on safety procedures, emergency protocols, and best practices. - develop corrective action plans and follow up to ensure operational issues are addressed promptly. - maintain accurate records of safety-related incidents, near misses, and corrective actions taken. prepare reports on safety performance metrics, trends, and compliance status for management review. - continuously monitor and evaluate safety procedures and practices to identify opportunities for improvement. - collaborate with cross-functional teams, including operations, human resources, and facilities management, to ensure a holistic approach to safety management. what you'll love working at didi: we prioritize user value by creating valuable experiences for our users. our focus is to innovate new experiences that are safe, pleasant, and efficient. we are data-driven, making informed decisions by analyzing valuable metrics. this enables us to navigate the business landscape st...
Didi global inc. is the world's leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. in this role, you will plays a crucial role in ensuring the safety and security of service delivery operations within the organization. you will be responsible for: - proactively identify and address safety risks to ensure the smooth and secure delivery of services while prioritizing the well-being of employees, customers, and the community. - coordinating and delivering new processes and updates in the operation with the bpos. - provide training sessions and workshops to employees on safety procedures, emergency protocols, and best practices. - develop corrective action plans and follow up to ensure operational issues are addressed promptly. - maintain accurate recor...
At didi, we're redefining mobility and shaping the future of transportation. as a masterbrand manager, you'll play a pivotal role in crafting our brand's narrative and strategy across spanish-speaking latin america (ssl). you'll be responsible for designing strategic brand plans that connect long-term vision with actionable campaigns, owning the brand's positioning, voice, messaging, and architecture across ssl. key responsibilities: - develop and execute masterbrand campaigns that shape perception, build emotional connection, and drive long-term brand equity - deeply understand cultural nuances, language, and behavior across ssl markets - lead cross-functional teams to bring brand ideas to life, aligning diverse stakeholders around shared goals - track brand health and campaign performance to inform long-term strategy and guide smart decision-making you'll thrive in a fast-paced environment, balancing multiple projects, shifting priorities, and tight timelines without losing strategic focus. if you believe real relevance comes from understanding people (not just talking at them), you'll fit right in. as a seasoned professional with 8-10 years of experience in brand management, creative strategy, or integrated marketing, you'll possess a strong understanding of brand positioning, messaging, architecture, and storytelling. you'll also be skilled at turning complex business goals into actionable brand strategies and comfortable working cross-functionally with multiple stakeholders. what sets you apart? - proven experience developing and executing brand campaigns across ...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. we’re looking for a masterbrand manager who thinks like a strategist, moves like a creative, and builds brands that people don’t just recognize - they connect to. you’ll shape our masterbrand positioning, turn insights into culturally-relevant campaigns, and make sure our brand shows up in ways that feel authentic across spanish-speaking latin america (ssl).if you believe real relevance comes from understanding people (not just talking at them) you’ll fit right in. in this role, you'll be... design strategic brand plans that connect long-term vision with actionable campaigns. own the brand’s positioning, voice, messaging, and architecture across ssl. deeply understand the...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. in this role, you will plays a crucial role in ensuring the safety and security of service delivery operations within the organization. you will be responsible for: proactively identify and address safety risks to ensure the smooth and secure delivery of services while prioritizing the well-being of employees, customers, and the community. coordinating and delivering new processes and updates in the operation with the bpos. provide training sessions and workshops to employees on safety procedures, emergency protocols, and best practices. develop corrective action plans and follow up to ensure operational issues are addressed promptly. maintain accurate records of safety-r...
Active always active learn more growth operations sr analyst – acquisition bogota - colombia about the company didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. being part of the driver growth operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. this data driven role calls for a rare combination of user-centric, analytical thinking & interpersonal ability. you will have the opportunity to work in a tight team, where you will launch, build and run didi's business in mexico and nearby regions. be prepared for a hectic, fast paced and challenging environment. never a dull moment! driver growth operations team members are very important for the expansion and ...
Didi es la plataforma de tecnología de movilidad más grande del mundo. con más de 10 años en el mercado, somos la empresa líder en servicios basados en aplicaciones para transporte inteligente, entrega de alimentos y servicios de pago. haciendo la vida mejor y más fácil para las personas todos los días. cuando te unes a didi, vas a formar parte de una comunidad abierta, inclusiva y diversa de más de 12,000 empleados en todo el mundo. desde el primer día encontrará una rica cultura global colaborativa donde sus responsabilidades tendrán un impacto directo en la estrategia y el crecimiento de la empresa. la función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. el ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto. por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas. ● prospectar clientes, diagnosticar sus requerimientos y construir una solución de valor para cada uno de ellos. ● identificar y colaborar estrechamente con aquellos encargados de toma de decisiones de nuestros socios comerciales. ● establecer relaciones comerciales con tomadores de decisiones (dueños, gerentes, franquiciatarios) de restaurantes aliados, construyendo y fomentando una relación a largo plazo y con una mentalidad ganar-g...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. in the street, at work, by taxi or express, as a driver or customer, we are the starting point for thousands of people every day and we also want to be part of their professional path. didi's mission is to revolutionize urban mobility and transform the life of people. diversity goes beyond ethnic, physical, sexual, sensory and gender differences! our goal is to cultivate an inclusive environment by focusing on high performance and valuing diversity in our work environment. we respect and value the differences! come and be part of a diverse environment where your ideas and opinions will always be heard. inclusion and diversity are in our recruitment principles. in this rol...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. the central operations team is a cross-functional team tasked with optimizing the marketplace through two levers, pricing and resource allocation, while defining and guiding the business strategy across ssl. strategy is a team within the central operations area, our scope and responsibility includes: 1) supporting leadership in defining regional business strategies, 2) making data-driven resource allocation decisions to maximize growth and efficiency, and 3) developing frameworks and communication mechanisms for performance management. as central ops strategy analyst, you will be responsible for developing analytical dashboards and applying scientific methodologies to sup...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. as the service strategy & cx operations manager , you will oversee the design, alignment, and optimization of customer experience (cx) strategies and service flows. your role will involve benchmarking and implementing best practices across diverse markets, business lines, and cultures to drive continuous improvement. additionally, you will lead strategic initiatives to enhance the end-to-end customer experience, ensuring consistency and excellence across all touchpoints. in this role, you'll be... process optimization & continuous improvement analyze current and future business processes, collaborating with global internal teams to identify and drive continuous improveme...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. we are looking for a data oriented person with strong data analytics skills to support one of the top & most amazing start-ups in the food category across latam. in this position you will have the opportunity to create value by converting data into powerful insights to take key actions in the day-to-day marketplace operations. this role, will allow you to interact and collaborate with cross-functional teams like marketing, safety, legal, cx, product, s&p, research, and ga, being part of the food marketplace team you will manage city portfolios with a best-in-class approach across the markets didi operates, as our data-driving and numbers-passionate team member, you should...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. being part of the driver growth operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. this data driven role calls for a rare combination of user-centric, analytical thinking & interpersonal ability. you will have the opportunity to work in a tight team, where you will launch, build and run didi's business in mexico and nearby regions. be prepared for a hectic, fast paced and challenging environment. never a dull moment! driver growth operations team members are very important for the expansion and sustainability of the business. the ideal candidates for our opening roles should have very strong analytical s...
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