Job summary executel is seeking a proactive bilingual mid level rta & workforce to oversee the daily operations of our automatic dialer system and lead uploads for a fast-paced sales floor. responsibilities - upload and manage lead files into our crm/dialer platform based on predefined templates (excel formatting). - review lead quality and sales results to identify high-performing lists and optimize daily uploads. - monitor dialer queues and system health continuously to ensure agents are always connected to live calls. - act as the first point of contact for technical issues with the dialer or lead system; escalate to internal developers or telecom engineers when needed. - analyze call/sales trends to support lead strategy and dialing configuration. - work closely with supervisors to ensure full utilization of the sales team throughout the day. - respond quickly to system issues — when the dialer stops, all agents are waiting. time is critical. qualifications - prior experience in a similar operational or support role within a call center environment. - moderate excel knowledge (formatting, template matching). no advanced formulas required. - solid analytical thinking to assess list performance and suggest improvements. - excellent communication and coordination skills — must be able to work closely with developers, telecom engineers, and sales leaders. - comfortable working under pressure in a time-sensitive environment. - highly organized and detail oriented. - bilingual (english and spanish). benefits - salary based on experience - on-site position 100% bogotá -...
Water resources engineer – civil & environmental projects executel bogota, d.c., capital district, colombia water resources engineer – civil & environmental projects executel bogota, d.c., capital district, colombia get ai-powered advice on this job and more exclusive features. executel is a trusted outsourcing partner, connecting top-tier talent with businesses that need reliable and high-performing support. our focus is on delivering professional staffing solutions across industries, enabling our clients to concentrate on their core operations while we handle critical support functions. we are looking for a bilingual water resources engineer english c1 with strong technical expertise in hydrologic and hydraulic (h&h) modeling, engineering design, and project planning. this role supports key civil and environmental engineering initiatives related to stormwater, wastewater, and flood risk. the ideal candidate is skilled in analysis, modeling software, and fieldwork, and thrives in a collaborative, fast-paced environment. key responsibilities: engineering design and construction support process and analyze survey data to support design activities. perform hydraulic calculations and contribute to technical design. develop and review engineering plans, specifications, quantity takeoffs, and cost estimates. support h&h modeling tasks using tools such as arcgis, hec-hms, and hec-ras. planning, studies, modeling, and technical reporting assist in the development of water resources and wastewater system planning projects. support related work in landscape architecture and irrigati...
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