MEMBER SERVICES EXECUTIVE (UR-297)

Exl is a new york-based publicly traded operations management and analytics leader that drive business impact through technology, industry-specific knowledge and a unique delivery model. exl serves f1000 companies across the globe in many industries including insurance, healthcare, banking and financial services, utilities, travel, and transportation and logistics. for the past 16 years, exl has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as streamlining business operations, taking products to market faster, improving corporate finance, building models to be compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. exl has grown to approximately 24,000 professionals in 32 global delivery centers throughout the u.s., europe and asia. the business operates within numerous industry verticals including banking and financial services, healthcare, l&a; insurance, p&c; insurance, transportation and logistics, travel and leisure, and utilities. **this role**: - am for the purpose of reporting performance, clarifying concerns, and seeking feedback and support. - manager for the purpose of settling issues left unresolved by the am and monthly evaluation of performance. - pses (team members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required. - subject matter expert for the purpose of work thread related issues and escalated ...